Trusted Agent profile
★★★★★
2,592 reviews across 15 offices and 3 platforms
King & Chasemore has 15 offices, in Crawley, Brighton, Hove, Brighton and Hove, Worthing (two offices), Saltdean, Chichester (three offices), Bognor Regis (two offices), Midhurst, Steyning and Berwick-Upon-Tweed. Together they have 2,592 reviews on three platforms, rated 4.7 out of 5 overall.
2,537
Reviews on Google
All 15 offices
37
Reviews on Facebook
All 15 offices
18
Reviews on Trustpilot
Business-wide
King & Chasemore's 15 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI approached king and chasemore and spoke to Andy, he was really knowledgeable and easy to deal with, they found tenants for me very quickly and listened to exactly what I wanted, really happy so far thank you Andy
Thank you for your brilliant 5* review and thank you for your kind words Michael. Best wishes, Lucy, Customer Relations.
1/5
GoogleMy partner and I had rented a 4 bedroom property from king and chasemore In Crawley and have never missed a payment. we had also communicated with the agent with regards to any issues the property that need required immediate attention. We were forced to move out as the rent had increased by £300 from £1700-£2000 and had been given no reason for this uplift. Not only did we have to wait 4 months for our deposit to be given back, but it seemed like Mr Rowland whom has nothing to do tenancy and is based at another Branch miles away had colluded withowners and had agreed to cross charge normal ware and tear and other existing issues from our deposit. Be careful Guys thier crooks.
Thank you Curt for making us aware of your experience, please do contact us via review@countrywide.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Relations.
5/5
GoogleAndy, Becky , Cloe and team at King and Chasemore have managed properties for us for over 16 years. There service is always professional, courteous with a sense of humor ! Keep up the excellent work ! Highly recommend without hesitation !
Sachin, thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat agency, set up process is easy to go through , in 4 years we are renting costumer care has been excellent. Always nice to talk with lovely Becky whenever we have our regular property visits.
Thank you for your excellent 5* review and kind words of our dedicated team catia rassul. Kind regards, Lucy, Customer Relations.
5/5
GoogleI had a really good experience working with Stephanie Pullen, Lettings Manager and her team at King & Chasemore Lettings. This is the 2nd time that they have undertaken the letting of my property for me. The experience on both occasions has been informative and excellent.
Carol, many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you Philippa for your 5* review.
5/5
GoogleI rented through king & chasmore and found them excellent. Had to leave due to a relationship breakdown, they supported me with compassion and professionalism. I would like to personally thank Neill and Jack ,from the Worthing office , you were both amazing !
Jo, many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe started looking for our property and within 2 weeks we were in! Amazing service from Kelly, who went above and beyond for myself. Nothing was ever too much hassle even when I was a little picky! She listened to all my requirements and helped us find the perfect home in a matter of days. She responds to emails and calls quickly meaning we got the ball moving very quickly! 100% would recommend. Thank you Kelly and team 😀
Katie, thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you Samuel for your 5* review.
5/5
GoogleSpoke with Chloe, she was really friendly and very helpful.
Natasha Young thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleBig thank you to Chloe for answering all my annoying questions with lots of patience and sensitivity! Appreciate the service given.
Thank you for taking the time to leave us this tremendous 5* review Loo Rose. Kind regards, Lucy, Customer Relations.
5/5
GoogleThank you to the lettings team at Brighton King and Chasemore! Their full management service was efficient and found us great tenants! Highly recommend Chloe and the team!
Kayleigh, thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleReally impressed with Chloe - I am new to the area and she couldn't have been more helpful in all the advice and guidance she gave me! She helped me with all the problems I had with my existing rental which was a nightmare and made the whole process of moving completely stress free! Thanks Chloe - you're a star and happy to recommend you and King and Chasemore to my friends and family.
Thank you Chris for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleAn excellent professional service. Paddy is extremely proactive and very good at keeping in touch. Would recommend.
Thank you Julia, catch up soon.
5/5
GoogleRating only, no written review.
Thank you George for your 5* review.
5/5
GoogleVery efficient, thorough and most importantly, super friendly. They treat everyone with kindness and really listen to your needs, without rushing the conversation. I will always do business with them!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe lettings team are extremely responsive to any request for assistance when contacting the tenants. Always polite and professional. Tony Brewis, Janet Beal
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleAnette at Hove Branch was very helpful, professional and knowledgeable. She really went an extra mile to answer all my questions about renting a property in the area. Overall a very positive experience!
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you for your 5* review.
5/5
GoogleThe services was so good
Thank you for your excellent 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleProfessional staff. Move in went smoothly
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleCustomer friendly staff. Provided Excellent service in time.
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleLoved the experience of renting my new room with Kings & Chasemore. Chloe and Andy took care of everything and they were very professional in helping with the move in process. Totally recommend them ⭐️⭐️⭐️⭐️⭐️
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe approached King & Chasemore for the sale of my late parents home, after meeting 2 other local estate agents. Owen Constance valued the house for us for Probate purposes and he and his team waited patiently whilst legal matters progressed. The house went live Boxing Day 2022 and we sold 3 weeks later. We had feedback from each viewing, and only accepted the right offer. The sale was passed to Zoe and Thomas was always at the end of the phone to answer endless questions that we had. Thank you Vicky Branch manager for getting us from Exchange of Contracts to completion. Your kindness in a difficult circumstances was appreciated more so as we did not live locally to the property.
Thanks for the wonderful 5* review and your kind words which I have passed onto the team! Best wishes, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for King & Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
King & Chasemore and its branches won ESTAS awards in two years, most recently 2021.
ESTAS winners in two years, the group and its branches: 2020, 2021.
ESTAS awards by year, 2020 to 20212021 2 Silver and 2 Best in County across two branches ESTAS 2021 winners
2020 1 Silver, 1 Bronze and 1 Best in County across two branches ESTAS 2020 winners
Source: ESTAS winners lists, as published, linked by year.
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Crawley has the most, with 560 reviews rated 4.8 out of 5, followed by Brighton with 256.
The 15 King & Chasemore offices, by town:
Yes. In The Trusted Agent 2026 awards, Crawley won Platinum, Brighton won Trusted Agent and four more branches won Trusted Agent. At the ESTAS 2021 awards its branches won 2 Silver and 2 Best in County awards. The group and its branches have also won 3 other industry awards since 2020.
