Every review we hold for the Hove office, from every platform, shown as written. First names only.
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5/5
GoogleA huge thank you to Stephanie, Rebecca, Anet and Dan for doing an outstanding job letting our property. They secured an excellent rent and found tenants really quickly, making the whole process smooth and straightforward.
The team were incredibly helpful, efficient and a pleasure to deal with from start to finish. We are very happy with the result and could not have asked for a better service.
We would highly recommend them and will definitely be using them again. Thank you all for your hard work!
Eatongardens Β· 5 October 2026
Agent replied Β· 12 October 2026
Thank you for your fantastic review! We're thrilled to hear that Stephanie, Rebecca, Anet, and Dan provided you with such a smooth experience. Your satisfaction means the world to us, and we appreciate your recommendation. Best Wishes, Lucy, Customer Feedback and Support Team
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2/5
GoogleWasted my whole afternoon unfortunately. This agent did not have the correct keys to the first flat and the 2nd flat had no outside space, which I clearly specified was essential. There was a long wait for the first viewing when wrong keys provided, so no access and 2 hours again till the 2nd pointless viewing. Sometimes things go amiss, but this was thoughtless and inconsiderate ovetall.
Retty Β· 12 June 2026
Agent replied Β· 12 October 2026
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@Connellsgroup.co.uk
Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleDealing with King and Chasemore has been great!! From finding a property I wanted to rent, booking a viewing was very quick. Brad was super helpful. Iβve been dealing with Rebecca for the move in process which has been very smooth and quick too! Very happy with my new place π β¦
Amelia Β· 12 September 2026
Agent replied Β· 12 October 2026
We're thrilled to hear your experience with King and Chasemore has been great! Our team strives to make the renting process smooth and quick. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleA very positive experience selling my flat with King and Chasemore. A special mention to Hassen, who I worked with from start to end of the process, and who was friendly, communicative, responsive, honest, positive and super upbeat throughout. Would definitely approach King and Chasemore to list again in future.
Cherry Β· 12 September 2026
Agent replied Β· 12 October 2026
Thank you so much for your kind words and for choosing King and Chasemore to sell your flat. We are thrilled to hear that you had a positive experience with Hassen, and we will be sure to pass along your compliments to him. It was a pleasure working with you, and we look forward to the opportunity to assist you again in the future! Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
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5/5
GoogleStaff are very helpful, friendly, other than a slight miss communication at the beginning of the renting process they were quick to correct it. When we moved in they left us a welcome to your new home package which was very generous of them π
Thank you for all your help to all staff ππ»especially Brad, Rebecca, Sophie and Stephanie
Amanda Β· 12 May 2026
Agent replied Β· 12 October 2026
Thank you for taking the time to leave us such a positive review! Our team is always here to help and we're glad we were able to make your renting process a smooth one. We hope you enjoy your new home and thank you for choosing our business. Shout-out to Brad, Rebecca, Sophie, and Stephanie for their exceptional service! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWhat an absolutely incredible experience from the first phone call to handing over the keys to our new home. King and Chasemore are fantastic and really made the whole process enjoyable. I want to say a special thank you to Stephanie and Jen for all your help! We have been renting for a long time and they are by far the best estate agents we have ever had the pleasure of dealing with. Highly recommend!
Thank you so much!
Nicola
Nicola Β· 16 September 2025
Agent replied Β· 16 April 2026
Thank you so much for the kind words, Nicola! We're thrilled to hear you had such a fantastic experience with us. We always aim to make the process enjoyable and it's fantastic to hear that Stephanie and Jen were able to assist you every step of the way. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI had a great experience with King & Chasemore. The team was professional, responsive, and very supportive throughout the entire process. A special thanks to Stephanie, who was incredibly helpful in resolving all my queries quickly and efficiently.I would definitely recommend their services to anyone looking for a reliable letting agency.
Prit Β· 12 May 2026
Agent replied Β· 12 October 2026
Thank you so much for your kind words! We're glad to hear you had a positive experience with our team, especially Stephanie. We strive to provide professional and responsive service, and we're happy to have met your expectations. Thank you for recommending us to others. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleAbsolutely fantastic experience throughout the whole letting process, from booking the viewing to getting the keys. Communication was spot on, knew where we were at every step, allowing us to go from viewing the flat to moving in in just over 2 weeks.
It was particularly remarkable having a letting agent show us around a property that they were passionate about, knew the answers to our questions and really sold to us, rather than the usual open the front door, point you in, and act like they'd never seen the place either.
Jen was excellent and you could tell she really cared about her work. She took us around the property and dealt with the majority of the process alongside Sophie who was also incredibly friendly and a pleasure to deal with. They both seemed so genuinely happy for us to find our new home.
All in all, we couldn't recommend them more.
Thanks so much!
PS. Great air-conditioning in the office as well
Sam Β· 19 August 2025
Agent replied Β· 9 September 2025
Hello Sam,
Thank you so much for your wonderful 5* review! We're thrilled to hear that you had such a fantastic experience with Jen and Sophie during your letting process. It's great to know that their passion and dedication made your journey to finding a new home so enjoyable.
We appreciate your kind words and look forward to assisting you again in the future.
Best wishes,
Lucy, Customer Relations Team
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5/5
GoogleA fantastic experience, Lulu was amazing throughout. She was engaging, thoughtful and gives you the space and time to really take in each property she showed me. 10/10 would recommend
Sholto Β· 12 September 2026
Agent replied Β· 12 October 2026
Thank you for the fantasticΒ 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future.Β Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleFantastic service from king & Chasemore Really helpful from start to finish and found me great tenants.A special thank you to Stephanie Pullen who was happy to answer all of my questions and made the whole process effortless. Thank you
Patsy Β· 12 June 2026
Agent replied Β· 12 October 2026
We are thrilled to hear about your experience with King & Chasemore and Stephanie Pullen! Our team is dedicated to providing exceptional service and finding the perfect tenants for our clients. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleWeβve had such a great experience with King & Chasemore Hove. Anet and Dan have been absolutely amazing throughout the whole process, so helpful, friendly and always there whenever we had a question. They made everything feel so much easier and less stressful, especially as we were new to the area. Weβre really happy with the service and couldnβt recommend them enough. Thank you both so much! β€οΈ
Berceste Β· 28 September 2026
Agent replied Β· 12 October 2026
Thank you for your excellent 5* review! We are thrilled to hear that Anet and Dan were able to make your experience with us stress-free and enjoyable. Nothing brings us more joy than providing excellent service to our customers. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleThroughout the sale of my flat Antony was true to his word. Went out his way to assist me. He was always contactable and replied to any enquiries promptly. Very professional and highly recommended. Thanks Mark
Mark Β· 12 June 2026
Agent replied Β· 12 October 2026
"Thank you so much for your kind words, Mark! It was a pleasure assisting you with the sale of your flat and I'm glad to hear that you had a great experience. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe recently had the pleasure of working with Jessica Herrington from the Hove branch to find our new home in Hove. From start to finish, Jessica demonstrated exceptional diligence and professionalism.
Communication with Jessica was always prompt and clear, making the process smooth and stress-free. She was always available to answer our questions and provided thorough updates, keeping us informed every step of the way.
We are incredibly grateful for Jessicaβs hard work and commitment. We highly recommend Jessica to anyone seeking a professional and dedicated real estate agent.
David Β· 16 April 2025
Agent replied Β· 21 June 2024
Dear David Gray, thank you for sharing your positive experience working with Jessica Herrington at our Hove branch. We are delighted to hear that Jessica's diligence and professionalism made your home search smooth and stress-free. We appreciate your recommendation and will be sure to pass on your kind words to Jessica. Thank you for choosing King & Chasemore Sales and Letting Agents Hove.
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5/5
GoogleWe recently moved to a new flat and we found it thanks to King & Chasemore Sales and Lettings Agents Hove. Our first contact was with Jessica, who showed us the property and informed us about the rental procedures. We decided to rent the flat, so Jennifer was there to help us with all the paperwork and everything else that needed to be done until we got the keys for our flat.
I can tell with certainty that both Jen and Jess are among the most helpful estate agents I've dealt with, always with a smile and professionalism.
Sofia Β· 16 April 2025
Agent replied Β· 26 August 2024
Thank you for your terrific 5* review and thank you for your kind words Sofia. Best wishes, Lucy, Customer Relations.
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5/5
GoogleHad a really good experience dealing with king and chasemore with our property search. They were really helpful and went out of their way to find us a new property when the one we viewed wasn't suitable. Despite there being a delay due to works happening at the new property they kept us in the loop and made sure we were able to get it sorted when it became available again. A special thanks to Jen and Jess who were great to deal with.
J Β· 6 April 2025
Agent replied Β· 25 April 2025
Thank you for sharing your positive experience with King and Chasemore! We always strive to go above and beyond for our clients, and we are thrilled that Jen and Jess were able to assist you in finding the perfect property. We appreciate your feedback and look forward to continuing to provide exceptional service. Best wishes, Lucy, Customer Relations.
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5/5
GoogleApologies for not remembering the names of all the staff involved but everything was done when it was said it would be done and nobody had to be chased or was out of touch due to some spurious holiday. So in short. A nice fella viewed, valued and arranged photos in a couple days. Got a handful of appropriate buyers in within a week and got exactly the offer required from a really good buyer. Then Anthony took up the sales progression and between our legals and the buyer we all got along and got it done and resolved any issues in a timely and reasonable manner. Im a professional landlord and I will use these guys again.
Martin Β· 12 June 2026
Agent replied Β· 12 October 2026
Thank you for taking the time to leave us such a great review! We are thrilled to hear our team provided you with excellent communication and efficient service. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleKing & Chasemore are the most helpful and professional team we have experienced.
Jess Herrington was brilliant from start to finish, really dedicated to finding us our perfect place. She kept in touch regularly, very friendly and polite and was flexible with her time, which was all very much appreciated.
If you need to find a rental, can highly recommend Jess and the team at King & Chasemore, Hove.
A big thank you from the Fisher family.
Gill Β· 16 April 2025
Agent replied Β· 9 December 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation Gill. Kind regards Lucy, Customer Relations.
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5/5
GoogleThe team at the Hove branch made the process of applying for and moving into our new property quick and easy. Jess and Jen were both incredibly helpful and kind, always willing to work with us to find a way of making the process work with our circumstances. What had taken multiple weeks with a previous agency was able to be sorted within only a few days with the team here. I would definitely recommend!
Keyan Β· 16 April 2025
Agent replied Β· 24 October 2024
Many thanks for your outstanding recommendation, 5* review and your generous comments Keyan. Best wishes, Lucy, Customer Relations.
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5/5
GoogleJen and Sophie were beyond helpful, easy communication, and genuinely eager to see myself and my partner find the right flat for us, no hassle or smoke & mirrors. Good, honest, and efficient. Lots of thanks to you both.
Henry Β· 16 February 2026
Agent replied Β· 16 April 2026
Thank you for the great review! We're thrilled our team was able to make your search for the perfect flat smooth and hassle-free. We value honesty and efficiency, and we're glad to hear that showed in our service. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleI can't recommend Jessica at King and Chasemore enough! After having less than positive experiences with several other letting agents, I was pleasantly surprised by the level of support and professionalism I received. Despite my challenges due to my nationality, and race, she went above and beyond to assist me.
She was incredibly understanding, and responsive, and genuinely cared about helping me and my family. Her dedication and kindness made a world of difference during what could have been a very stressful process. If youβre looking for a letting agent who is truly committed to helping you, regardless of your background, she is the one to go to.
Thank you so much for everything, Jess. Good Luck.
Luthfun Β· 24 September 2024
Agent replied Β· 24 October 2024
Thank you for taking the time to leave us your 5* review and recommendation Luthfun! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleJust moved into our new flat, first time dealing with king and chasemore but so far they have been very responsive and helpful. Shoutout to Sophie & Jen specifically!
Hannah Β· 19 March 2026
Agent replied Β· 16 April 2026
Thank you for choosing King and Chasemore for your new flat! We take pride in providing responsive and helpful service, and we are delighted to hear that Sophie and Jen have made a positive impression. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleExtremely happy with our agent Jen who helped us out throughout the process of us moving in to this beautiful property!! She was really friendly and transparent in all the steps, easy to talk to and super supportive. It really made such a difference and gained our full trust. Thank you Jen and King & Chasemore from a very happy client!! x
Olimpiada Β· 16 April 2025
Agent replied Β· 9 December 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleGreat experience. Anthony and the team were always very attentive and friendly!
Lucy Β· 12 June 2026
Agent replied Β· 12 October 2026
Thank you for your kind words! We are thrilled to hear that you had a great experience with Anthony and our team. We strive to provide the best service possible and appreciate your feedback. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI would highly recommend the entire sales team in Hove - especially Michael, Lauren and Jaden. They are all professional, friendly and were able to answer all of my many questions. I will be recommending the team to all of my friends and family and will absolutely return for any future purchases. Thank you!
Rebecca Β· 16 April 2025
Agent replied Β· 9 December 2024
Thank you for your excellent 5* review and kind words of our dedicated team Rebecca. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.