Trusted Agent profile · Hove
★★★★★
249 reviews across 1 platform
20, Church Road, Hove, BN3 2FN
Part of King & Chasemore, see every office.
King's office in Hove, at 20, is rated 4.7 out of 5 across 249 reviews on 1 platform, including 249 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards King won in 2026.
The Trusted Agent 2026 results for King, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Hove office, from every platform, shown as written. First names only.
5/5
GoogleStephanie Pullen took the time to register me and understand what I was looking for she explained the changes to the new law which I didnt quite understand before. thankyou for your time.
We are so glad that Stephanie was able to assist you and clear up any confusion about the new law. We appreciate your business and look forward to continuing to serve you. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleReally fantastic viewing experience with Sophie, continually helpful with finding properties and very knowledgeable about each one and the surrounding areas - couldn't recommend more! Thank you :)
Thank you for the amazing feedback! Our team at strives to make every viewing experience exceptional and we are delighted to hear that Sophie provided top-notch service. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleJosh has been brilliant at going above and beyond to track down missing information and pushing solicitors on my behalf, what should have been a very straightforward purchase became complicated due to difficult sellers solicitors. Josh has worked hard on my behalf to track down information required and get this over the line.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery efficient and thorough with responding to any queries, even small ones. The multiply staff I spoke to were very professional and helpful.
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Feedback and Support Team.
5/5
GoogleThis was my first time talking to an estate agent as it’s my first move Jessica was so helpful and very supportive through the process , thank you :)
Many thanks for the great 5* review and your kind words Brooke. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe customer service we received from Jen at King and Chasemore in Hove was absolutely brilliant. The whole process was made so easy and smooth. Thank you Jen
Many thanks for your outstanding 5* review and your generous comments Musa. Best wishes, Lucy, Customer Relations.
5/5
GoogleJess and Jen made light work of the process for us. Both were friendly with good senses of humour. Always available and nothing was too much trouble for them!
Thank you for your glowing 5* review Edward. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
5/5
GoogleI can’t recommend Jen from King and Chasemore enough. Brilliant customer service and fantastic knowledge and skills. Secured our new home with no problems. Thank you :)
Thank you for your thoughtful 5* review and recommendation Aneta! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
1/5
GoogleThe agency in hove, were lovely Hannah was brill thoughout our time. However countrywide as a company have been truly terrible. They didn't return my deposit after 2 months "as it hadnt been changed over." They claimed that we had paid late and this effected a mortgage application, when it was a "mistake" there end. Of course, no apology. Customer service from the accounts team again was awful, I rang everyday for a week without any response. The actual estate agents where lovely but I just couldn't recommend countrywide to anyone.NegativeResponsiveness, Quality, Professionalism
Please contact us via review@countrywide.co.uk so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
5/5
GoogleI've been delighted with my experience of King & Chasemore. At the viewing stage, Kate Thomson arranged a viewing promptly and addressed any questions I had. She was then helpful and attentive when I received the contract and agreed the lease. Once I moved in, she was prompt in her response to some repairs that needed doing and ensured these were resolved without delay. In general, Kate has been lovely to work with and I'm very happy with her management of my flat.
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleThey have helped us to find our next flat really quick and the whole process has been stress-free. Jen has been very nice and helpful.
Thank you for leaving us your superb 5* review David Pinilla Perez. Best wishes, Lucy, Customer Relations.
5/5
GoogleOur move to a flat in Hove was seamless with King & Chasemore keeping in close contact to just the right degree. Thank you.
Thank you for taking the time to share your experience and for your wonderful 5* review Charlie! Kind regards, Lucy, Customer Relations.
5/5
GoogleHuge thanks to Jess who helped arrange a viewing for me, they were extremely helpful and answered all my questions, very friendly! Thanks! :))
Thank you for taking the time to leave us this great 5* review Kitty. Kind regards, Lucy, Customer Relations.
4/5
GoogleUnfortunately, due to current Market and Economic conditions beyond all of our control - our property sale has not managed to materialise. I would however, like to thank Josh, Amanda, Jade and the rest of the Hove K&C Sales Team for their great support, professionalism and on-going advice. I would definitely recommend them as Estate Agents for the Hove area.
Thank you for taking the time to leave us this tremendous review and recommendation. I am sorry your sale did not materialise and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations
5/5
GoogleMy foray into being a tenant for the first time was interesting! I walked around Hove and spoke to 11 lettings agents, of them - Kate at King & Chasemore was by far the most helpful, friendly and genuinely made me feel she had time to talk to me. I returned from my travels a month later and went straight back to her, she found me the most fabulous basement flat in Hove and the rest is history! I highly recommend King & Chasemore in Hove; Kate, Hannah and Zoe have all been quick to respond to my queries, helpful with advice and have a good sense of humour when it is needed. Thank you to the whole team, I am genuinely grateful for your help.
Thank you for your glowing 5* review of our local team. It is always great to read such positive comments from our clients. Kind regards, Scott
1/5
GoogleThe last 6 months of our tenancy were made a living hell by this lettings company. The person who was assigned to us repeatedly lied and miscommunicated with our landlord. Telling our landlord things we simply have not said. I will never be looking to rent through the company again.
Hello, please contact us via EAComplaints@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleKing and Chasemore have been managing the sale of my flat over the last couple of months. I'd like to say a very special thank you to Loren Rayner, new Sales Manager, who has made a huge difference to the customer service and approach to managing clients. She has been so responsive, efficient and consciencous and i would now have no hesitation in recommending King and Chasemore to others. There has been a huge and evident improvement in customer care since new management have taken over. Loren, thank you for making every customer feel like they are your number 1 priority despite your very busy workload.
Wonderful to read Almas such a glowing 5* review! Thank you for your kind words. Best wishes, Scott
5/5
GoogleI had a really good experience working with Stephanie Pullen, Lettings Manager and her team at King & Chasemore Lettings. This is the 2nd time that they have undertaken the letting of my property for me. The experience on both occasions has been informative and excellent.
Carol, many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThese guys are really great, very friendly and will get your property rented. As a large business they have a good reach across the UK. Shout out to Evelyn who was my main point of contact, she couldn't have done a better job.
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleStephanie P offered an outstanding customer service. Caring for the tenants and professional
Thank you for your wonderful feedback, we are so glad that Stephanie was able to provide you with outstanding customer service and professional care for our tenants. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI have used King&Chasemore Hove to let and sell my property. Everyone is really efficient and friendly. I am really happy with the service I have received and would definitely use them again to let or sell. Josh Wilson has been great!
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleVery happy with the timely and profession la communication leading to letting and in dealing with question arising afterwards. Eren was extremely helpful throughout the process. On the property management side, it is a pleasure to work with Lucy. Could recommend.
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleKathryn Tidbury was a pleasure to deal with, she had a lovely demeanor and was super pro-active and helpful when showing me the flat and after seeing it. I didn't end up going with them, but she has made the experience much less stressful with her help and engaging personality :)
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe received excellent support with our rental property from the team in Hove. Sophie, in particular, was incredibly accommodating to our needs and consistently attentive throughout the process.
Thank you for your kind words! At Hove Property Management, our priority is providing exceptional support to our clients. We're thrilled to hear Sophie delivered on that promise. Best wishes, Lucy, Customer Feedback and Support Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: King, Church Road won Trusted Agent; King, Brighton won Trusted Agent; King, Berwick-Upon-Tweed won Trusted Agent; King, Saltdean won Trusted Agent; King, Worthing won Trusted Agent.
