Trusted Agent profile

King & Chasemore estate agents in Crawley, Brighton, Hove and 8 more

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

2,592 reviews across 15 offices and 3 platforms

King & Chasemore has 15 offices, in Crawley, Brighton, Hove, Brighton and Hove, Worthing (two offices), Saltdean, Chichester (three offices), Bognor Regis (two offices), Midhurst, Steyning and Berwick-Upon-Tweed. Together they have 2,592 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

2,537

Reviews on Google

All 15 offices

Facebook logo

2.7 / 5

37

Reviews on Facebook

All 15 offices

Trustpilot logo

18

Reviews on Trustpilot

Business-wide

Our offices

King & Chasemore's 15 offices, most reviewed first. Each has its own page.

Latest reviews from every King & Chasemore office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Would like to give our biggest thanks again to Cloe & Rebecca for handling everything so professionally and fast! I was helping my grandmother find a new place to live closer to us in Crawley from London and they made everything so smooth and easy for us. Them being so organized and received very fast replies helped so much. Apart from their professionalism it helped that they were both so easy going and approachable and made our stressful process honestly stress-free!! Highly recommend this agency and all of the staff if you’re looking for professional, organised and knowledgeable and understanding agents to help you move, this is the place. Thanks again -Evie X

Evie Β· 27 January 2024 Β· King & Chasemore Crawley

Agent replied Β· 24 August 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Viewed a house today with King and Chase more. Rebecca the rep was brilliant, made us feel comfortable and welcome. We had a laugh and a joke while viewing the house and things went really smoothly. We then went to the branch and spent time sorting things out with Rebecca's colleague Andy, both of whom were professional courteous and helpful. Again we had a laugh with Andy while sorting out some paperwork and again we were made to feel valued and welcome. We can't wait to move into our new home and we highly recommend King and Chase more for rental or even purchasing your next home.

Edward Β· 27 January 2024 Β· King & Chasemore Crawley

Agent replied Β· 24 August 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

Anette at Hove Branch was very helpful, professional and knowledgeable. She really went an extra mile to answer all my questions about renting a property in the area. Overall a very positive experience!

Anik Β· 23 January 2024 Β· King & Chasemore Hove

Agent replied Β· 21 June 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

1/5

Google

They are really liar! Today I asked to a flat about available, they said it’s available but they I see now let agreed. So they are really liar! Everyone must be careful

Kubilay Β· 22 January 2024 Β· King & Chasemore Brighton

Agent replied Β· 20 June 2024

Hello, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.

5/5

Google

Stephanie Pullen, was very informative when given us advise on looking for a property in the aera, she quickly found us the perfect tenant. I just wanted to say the service we have received has been fantastic from start to finish and the whole team have been amazing with communication throughout the whole process. I will definitely be recommending King and Chasemore Hove.

Tracey Β· 11 January 2024 Β· King & Chasemore Hove Sales

Agent replied Β· 10 January 2025

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Atosa was great help in the office- thank you

Singh Β· 30 December 2023 Β· King & Chasemore Hove Sales

Agent replied Β· 25 October 2024

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service from K and C especially a huge amount of help from the wonderful Atosa who could not have done more to make my move comfortable.. So professional….. So helpful and always on hand when needed!!!!! πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘ …

Derek Β· 30 December 2023 Β· King & Chasemore Hove Sales

Agent replied Β· 25 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

After interviewing other agents in Hove, I chose Atosa Nikkah from King and Chasemore to market my property because she had great positive energy and she really loved the property .I have been very impressed with her service because not only did she rent out the apartment within 48 hours to a good client she also made the whole process very smooth . This was a five star job as far as I am concerned and without doubt I would greatly recommend her.

Norma Β· 30 December 2023 Β· King & Chasemore Hove Sales

Agent replied Β· 25 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

Neil was very polite, and jack was simply amazing making the process much easier and making sure we are happy with everything

M Β· 29 December 2023 Β· King & Chasemore Worthing Sales

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Had an amazing experience with the company , especially jack in particular really helped us with out applications and made the whole thing stress free , also Dan and Neil were extremely helpful. Big thank you .

Khalil Β· 29 December 2023 Β· King & Chasemore Worthing Sales

Agent replied Β· 24 October 2024

Thank you for your excellent 5* review and your kind words. Kind regards, Lucy, Customer Relations.

5/5

Google

Andy was so helpful, friendly and got the job done, would definitely recommend!

Darcey Β· 28 December 2023 Β· King & Chasemore Crawley

Agent replied Β· 24 August 2024

Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Andy is such an amazing agent at finding new tenants. I recommend highly.

Andreea Β· 28 December 2023 Β· King & Chasemore Crawley

Agent replied Β· 24 August 2024

Thank you Andreea for your 5*'s and kind comments! It is wonderful to see another positive review left for our local and hardworking team. Kind regards, Scott @ Customer Care

5/5

Google

Impeccable service from the letting team, they were very efficient in getting my property let, I can’t thank Andy, Becky and Cloe enough, they went above and beyond to make it a stress free experience and have found me a fantastic tenant, will definitely be using them again and recommending them to friends and family

Tom Β· 28 December 2023 Β· King & Chasemore Crawley

Agent replied Β· 24 August 2024

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Can’t recommend King & Chasemore enough, I was being dealt with by Zoe, and she was super helpful, friendly, and informative. Nothing was too much to ask, and everything was done very quickly. Thank you Zoe for all your help, it was lovely to have met you.

Rachel Β· 28 December 2023 Β· King & Chasemore Crawley

Agent replied Β· 24 August 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

1/5

Google

I am deeply dissatisfied with the level of support provided by King and Chasemore letting agents regarding a heating issue in my rented property. Prior to paying the rent, everything seemed fine; however, the situation drastically changed post-payment. I am having heating issues which is the radiator isn’t working. I contacted King and Chasemore Maintenance team for assistance. Instead of addressing the issue directly, they provided me with the contractor's number. I tried calling the contractor and he said to contact the Maintainance team. I am trying to get this issue resolved for past 3 days and there’s no support provided. I mean the agency can’t even provide basic necessities that is a working heater. Please be aware and check your property before moving in and it would be better if you don’t rent from king and Chasemore as the prices are high and the support they offer to any situation is really poor.

Adarsh Β· 28 December 2023 Β· King & Chasemore Crawley

Agent replied Β· 24 August 2024

Please do contact us via review@countrywide.co.uk if you wish to discuss further your rating and any concerns you may have. Kind regards, Lucy, Customer Relations.

5/5

Google

I contacted K&C around a year ago for some advice. What amazing help I got from Victoria. At this point we didn't know if we would be able to put the house on the market due to not having LPA. Didn't stop her helping though and spending a long time on the phone with me. 6 months later and able to confirm we could market the house I got back in touch with Victoria. Completed on Friday and can not thank the team there enough.

A Β· 28 December 2023 Β· King & Chasemore Crawley

Agent replied Β· 24 August 2024

Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

We've moved a fair amount of times here in the UK, but so far King & Chasemore was one of the best agency to work with. They were extremely helpful and professional throughout the whole process and we were felt welcomed and assisted all the time. Whenever we came up with a question they provided us immediate answers or find it out super quick for us. I would personally love to thank Cloe and Becky from the team for their supportiveness and professionalism! I cannot recommend them highly enough if you're looking for a place to move or buy. Much appreciate it! Orsi, Anna, Adam & Krisz

KrisztiΓ‘n Β· 28 December 2023 Β· King & Chasemore Crawley

Agent replied Β· 24 August 2024

Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Wow! What an amazing team at Kings & Chasemore. Becky and the team are so lovely, professional and polite.They followed up with numerous phone calls to make sure I was getting looked after. You guys are one of the best I came across. I would definitely recommend this company. Thanks guys!

Media Β· 28 December 2023 Β· King & Chasemore Crawley

Agent replied Β· 24 August 2024

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Karen Β· 28 December 2023 Β· King & Chasemore Bognor Regis Sales

Agent replied Β· 23 October 2024

Thank you for your 5* review.

5/5

Google

Very professional service would highly recommend Nikki and team, I’ve used them twice now wouldnt go anywhere else

Gavin Β· 28 December 2023 Β· King & Chasemore Bognor Regis Sales

Agent replied Β· 23 October 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Neil was very polite, and jack was simply amazing making the process much easier and making sure we are happy with everything

M Β· 24 December 2023 Β· King & Chasemore Worthing (15 Chapel Road)

Agent replied Β· 21 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Had an amazing experience with the company , especially jack in particular really helped us with out applications and made the whole thing stress free , also Dan and Neil were extremely helpful. Big thank you .

Khalil Β· 24 December 2023 Β· King & Chasemore Worthing (15 Chapel Road)

Agent replied Β· 21 June 2024

Thank you for your excellent 5* review and your kind words. Kind regards, Lucy, Customer Relations.

5/5

Google

I needed a place to rent and they found me a place and got me moved in within a fortnight, special thanks to kelly, becky and natasha for all their hard work

Harrison Β· 23 December 2023 Β· King & Chasemore Saltdean

Agent replied Β· 20 June 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

They were wonderful Kelly, Bekki, Natasha were all very kind and efficient. They made the whole operation really easy. Couldn’t stress my appreciations anymore

Luke Β· 23 December 2023 Β· King & Chasemore Saltdean

Agent replied Β· 20 June 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

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Awards

The Trusted Agent 2026 results for King & Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

King & Chasemore and its branches won ESTAS awards in two years, most recently 2021.

ESTAS winners in two years, the group and its branches: 2020, 2021.

ESTAS awards by year, 2020 to 2021

Source: ESTAS winners lists, as published, linked by year.

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Questions about King & Chasemore

Which King & Chasemore office has the most reviews?

Crawley has the most, with 560 reviews rated 4.8 out of 5, followed by Brighton with 256.

Where are the King & Chasemore offices?

The 15 King & Chasemore offices, by town:

Has King & Chasemore won any awards?

Yes. In The Trusted Agent 2026 awards, Crawley won Platinum, Brighton won Trusted Agent and four more branches won Trusted Agent. At the ESTAS 2021 awards its branches won 2 Silver and 2 Best in County awards. The group and its branches have also won 3 other industry awards since 2020.

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