Every review we hold for the Chichester office, from every platform, shown as written. First names only.
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5/5
GoogleWe recently worked with the team during the purchase of our new home, and we would like to say a huge thank you, especially to Amy and Jamie, for all their support throughout the process.
Buying a property was not an easy journey for us, and our case was quite challenging. Amy was absolutely amazing, she guided us through every step, always kept us updated, responded quickly, and made us feel supported whenever we needed help. Her professionalism, patience, and positive attitude made a very stressful process much easier.
We would also like to give a special thank you to Jamie, our mortgage advisor. As Ukrainians, getting a mortgage in the UK was a complicated process, but Jamie handled everything professionally and managed to find us excellent mortgage conditions. He was always positive, helpful, and went above and beyond to support us.
We are truly grateful for everything they have done and would highly recommend them to anyone looking for a reliable and supportive team. Thank you for helping us achieve our dream of becoming homeowners!
Galina Β· 10 August 2026
Agent replied Β· 10 October 2026
Thank you for your kind words and for trusting us with your home buying journey! We are thrilled to hear that Amy and Jamie provided exceptional support and made the process easier for you. It was our pleasure to help you achieve your dream of homeownership. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleA slightly late review... Which i apologise for... Tony was absolutely Amazing with helping me move into this 1 bed flat in MIdhurst ...Tony had everything sorted for me... He even reasured my parents when they both phoned him for questions to be answered!!.... Tony for me went above and beyond to help and support me!!.... and a beautiful touch was a starter welcome box... which was very much appreciated....
So Tony a massive THANK YOU... as i said I definitely Recommend King and chasemore
π₯πΎπ₯°.
Katmando Β· 10 April 2026
Agent replied Β· 10 October 2026
Thank you for the wonderful review! We are so glad that Tony was able to provide such amazing service during your move. It's great to hear that he went above and beyond and even provided a welcome box. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleRecently I was selling my home in Midhurst and moving to the coast. I can honestly say the team at K&C kept me sane as my chain was difficult to say the least with people demanding it all happen to suit their own personal schedules. Cameron was excellent with the viewings, giving me all the feedback in a timely manner. His quiet yet professional manner put everyone at ease. Once under offer Amy was then my contact and she kept me up to date with all the [constant!] changes going on as she fully understood all my concerns and therefore explained the details of what was going on as my solicitor was somewhat remiss with this. I needed a certain level of hand holding and the team most certainly delivered. Keith even helped me fill in the reams of paperwork whilst Edd the manager, kept a watchful eye on the proceedings and was always welcoming when I popped in to the office needing some guidance or reassurance.
I cannot recommend them highly enough.
Jenni Β· 10 December 2025
Agent replied Β· 10 October 2026
Thank you so much for your kind words! We are thrilled that our team was able to keep you calm during a stressful process. We understand how important communication and support are during a move, and we are happy to have provided that for you. Thank you for trusting us with your home sale and we wish you all the best in your new coastal residence! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleMy boyfriend and I just bought our first house with King and Chasemore. We were really happy with the service. Amy kept us updated throughout the whole process, made everything clear, and answered all our questions, even after weβd bought the house. Her support made the experience much easier. We would definitely recommend! Thank you all, we are so happy in our lovely new home!
Isabelle Β· 10 March 2026
Agent replied Β· 10 October 2026
Thank you for choosing King and Chasemore for your first home purchase. We are thrilled to hear that Amy provided you with exceptional service and made the process easier for you. Congratulations on your new home and thank you for the recommendation! Best wishes, Lucy, Customer Feedback and Support Team
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1/5
TrustpilotWe had a disappointing experience withβ¦
We had a disappointing experience with the way our application was handled by Amelia.
From the beginning, we were encouraged to proceed and submit an offer, with the impression that things were moving forward positively. Based on this, we acted quickly and in good faith.
However, after submitting our offer, the process changed unexpectedly, and we were informed that further viewings would continue before any decision would be made. While we understand that landlords may wish to consider multiple applicants, the lack of clear guidance and inconsistent communication from Amelia made the process feel unclear and, at times, misleading.
As prospective tenants on a tight relocation timeline, clear and consistent communication is extremely important. Unfortunately, we felt that the process was not managed in a way that reflected this.
We hope that in future, applicants are given clearer expectations and guidance from the outset to avoid unnecessary uncertainty and inconvenience.
Selin Β· 30 March 2026
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5/5
GoogleThanks to Jamie Addison. We were worried about the remortgage as changing from a low rate. Great advice from Jamie. We had a mortgage offer in just a few hours. Amazing and stress free!
Teddy Β· 10 July 2026
Agent replied Β· 10 October 2026
"We are so glad that Jamie was able to provide great advice and get your remortgage in just a few hours! Thank you for choosing our services, and we look forward to making the process as smooth and stress-free as possible for all our clients. Kind regards, Lucy, Customer Relations.
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5/5
GoogleAmazing experience! We needed to move quickly and Tony made it stress free. He was super helpful throughout the whole process and answered all my inquiries quickly. The whole process was smooth, professional, and efficient. Highly recommend to anyone looking to rent!
David Β· 10 May 2026
Agent replied Β· 10 October 2026
Thank you so much for the glowing review! We are thrilled to hear that Tony provided you with a stress-free and efficient rental experience. Our team takes pride in providing excellent customer service and we are glad that we were able to meet your needs. Thank you for recommending our services to others. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleMe and my partner have been dealing with Anthony Ravensdale. He has been absolutely amazing. I enquired for a one bedroom flat and he done everything he can to get us into a 3 bedroom. Within less than a week we have a move in date and are so excited to start our new journey. Anthony has been absolutely amazing and had the best experience we have ever had with trying to rent properties. Understood our needs and made everything easy and not at all stressful! Much appreciated, and I would come back if we ever needed to. Thank you !
Charlotte Β· 19 March 2025
Agent replied Β· 9 April 2025
Thank you for taking the time to leave us your 5* review Charlotte! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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4/5
GoogleRecently purchased a house through King and Chasemore, Midhurst. When our offer was accepted we were handed over to Amy who was fantastic is keeping everything moving and pushing things through quickly. Being a first time buyer, Amy was great at helping explaining the process and timeline for me.
Emily Β· 10 January 2026
Agent replied Β· 10 October 2026
"Thank you for choosing King and Chasemore, Midhurst for your home purchase! We are thrilled that Amy provided exceptional service, guiding you through the process with ease. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe have had a fantastic experience with Tony (Letting agent) twice now. He has made everything incredibly easy and stress free. Communication has been brilliant. We had a lot of questions for being first time renters and he was more then happy to answer every single one. Very professional and friendly, definitely recommend him if youβre looking to rent soon. He goes above and beyond for his clients. He has got us exactly what we wanted both times. The whole team are excellent and willing to help you π
Emma Β· 10 May 2026
Agent replied Β· 10 October 2026
Thank you so much for your kind words! We are delighted to hear about your fantastic experience with Tony. Our team is dedicated to providing top-notch service and we are thrilled to have met your rental needs. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
TrustpilotFrom start to finish Iv been soβ¦
From start to finish Iv been so impressed with king & Chasemore. Especially Conor from the saltdean branch.
1- Conor understood the extra care my daughter requires and went above and beyond at the viewing, making her very comfortable.
2- From the moment my daughter was excepted for the property Conor stayed in constant contact with us with regular updates.
3- the day we picked up the keys went brilliantly, my daughter received a cute little gift box for moving into her property and everything was explained properly.
Couldnβt be happier with how easy it all went.
Thank you to Conor for being so professional and understanding. 5 star service
Kerri Β· 25 September 2025
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5/5
GoogleThese two deserve the length of this review,
Tony and Brooke have been absolutely incredible, they both go to extreme lengths to provide the best service.
I was provided a viewing within two days and upon arrival Tony was so happy and bubbly gave me a viewing iβd never forget, the humour and the professionalism was one of a kind. I expected the viewing and within 5 minutes I was sitting down with Brooke signing for referencing.
Brooke was friendly, kind and very polite. She gave me all information and both letting agents at Midhurst have kept me in the loop and reassured me.
They have done all of the work in finding me a one bedroom property within three weeks I am moving in! All work done that needed to be done completed over one weekend. Iβm genuinely forever grateful to have worked with such an incredible team.
I highly recommend King and Chasemore due to the experience I have had. They deserve every promotion they get. Every penny they earn. Thank you guys so muchβ€οΈ
Tate Β· 27 June 2024
Agent replied Β· 11 November 2024
Hi Tate Roberts,
Thank you so much for sharing your wonderful experience with Tony and Brooke at King & Chasemore Midhurst. We are thrilled to hear that they provided you with exceptional service and made your moving process smooth and enjoyable. We appreciate your recommendation and kind words. Thank you for choosing us! π‘π
Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe had a really good experience purchasing our home through King and Chasemore, Midhurst. Cameron and Amy were super helpful with viewings and chasing solicitors for us, keeping us updated every step of the way. Thank you again!
Charlotte Β· 22 November 2025
Agent replied Β· 10 October 2026
Thank you so much for the kind words! We are thrilled to hear that you had a positive experience with our team at King and Chasemore, Midhurst. It was our pleasure to assist you with your home purchase and we are glad to know that Cameron and Amy were able to provide helpful and timely service. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleThis star rating is given due to the excellent service offered and given. Cameron has shown great patience and good understanding of our requirements of our new home. This man is an asset to your service he listens and sensibly evolves solutions. Well done all round
David Β· 10 September 2026
Agent replied Β· 10 October 2026
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Feedback and Support Team.
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2/5
TrustpilotWe have rented a 4 bedroom re renovatedβ¦
We have rented a 4 bedroom re renovated cottage from them.
The way the property was presented and what we got went in a misleading direction.
EPC: B / C
Last update 2019
This was one of the coldest houses we ever lived! No floor insulation the carpet was on floorboards! Two winters freeze to death! The storage heaters did not performed and the underfloor heating was so expensive Β£500 pm so unaffordable! Gaps in the patio door lost heat we only could sit in the house with blankets. Reported the patio-door gap from day one nothing was happening until end of second winter. There was a wood burner totally useless just polluting the air and the room was cold as soon the fire stopped.
The wood burner totally useless however they insisted to clean it which cost Β£45. Our chimney man said it has not been cleaned for some years!
The landlady said we cleaned it so totally untrustworthy!
K&C did not told us that the landlady lives next door with her barking dog!
Itβs nice to given the choice if I want to live next to a nosey landlady!
No pets allowed for us by the way!
In the summer the fumes of petrol comes from the A27 it stinks so canβt sit in the garden. There are neighbours burning grass in their garden midweek the smoke was unbearable. In Falmer thatβs ok smoke away!
We had rats in the attic not just one a nest so pest control came it took two rounds to kill them.
The wood lice upstairs was madness they came from everywhere pipes, gaps shower drains or roof in the bed, curtains, walls never seen anything like it! Harmless insects but unpleasant!
Check-in report:
Agent gave us the key and check in report was left basically do it yourself.
The garden front and back was redone by a landscape gardener.
I always keep the garden tidy never had any issues or problems with the deposit.
This landlady wanted it back as received.
She kept Β£300 from the deposit no clear answer for what messing us about.
The front garden is a gravel parking nothing to look at!
The two years of living there was a nightmare, financially draining and ripped off! Only one house inspection and that was poor too.
Will never use this agency again! Why? Check out process with Countrywide topped it. No wonder they have 90% one star reviews read it!
No negation skills no professionalism I am shocked how countrywide can survive as a businessππ»
Consumer Β· 25 June 2025
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5/5
TrustpilotGreat experience with letting aβ¦
Great experience with letting a property previously managed by another agent.There was a substantial amount of repairs needed pre-letting, and Stephanie and the team arranged everything before a successful letting
Raymond Β· 4 August 2026
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5/5
GoogleI highly recommend King & Chasemore at Midhurst, truly amazing team, Brooke and Anthony are very supportive, understanding and compassionate. We met Anthony while viewing a house , he is absolutely fantastic, one of a kind, very committed to provide great service and to understand individual clients needs. There is no agent like him and you just know you will be well looked after
Patrycja Β· 10 October 2024
Agent replied Β· 11 November 2024
Thank you Patrycja for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
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5/5
GooglePurchased through K&C Midhurst, Amy Tripp made the process clear and kept it on track.
Jamie Β· 10 March 2026
Agent replied Β· 10 October 2026
Thank you for your positive feedback! We're so glad to hear that Amy was able to provide you with a smooth and efficient purchasing experience. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI would say these guys are amazing !
I was looking for 2/3 bedroom home with garden, had many viewings and couldn't find anything that ticks all our requirements. I had a conversation with Sharon Lambert couple of weeks ago and I explained my requirements, no homes were available that time and she promised that she will contact me if she find any suitable property. Honestly I was not expecting any call back, but she did call me on a Saturday evening and told there is home and it is not advertised, if interested I can have a viewing on Monday. I quickly accepted the offer and made the viewing. A lovely home with large garden on a reasonable price that ticks all the boxes! Needless to say, I accepted the offer there itself and started processes on the same day.
I would like to thank Sharon for her service, indeed she went extra mile and ensured everything is going smooth as expected. I have recommended Kings and Chasemore to my friends as well. Highly recommended
Shirin Β· 10 October 2023
Agent replied Β· 11 November 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI have been dealing with Sharon for the last couple of months whilst looking for a rental property in the Midhurst area.
I have nothing but praise and gratitude for her patience with me, great communication and a genuine desire to help me find a property.
Out of the 20+ letting agents I have contacted since November, Sharon is the only agent to check in with me on a regular basis snd suggest new properties. Fantastic customer focus!
Thank you!!!
Paul Β· 10 October 2023
Agent replied Β· 11 November 2024
Thanks for your wonderful 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWhat an amazing team. This team are truly dedicated to help and support you in any way they can. Tony was a super star and fully understood what was needed in a rental property and helped along the way until a successful rental was secured. Would highly recommend King and Chasemore at Midhurst. Thank you!
Janie Β· 10 October 2024
Agent replied Β· 11 November 2024
Itβs really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
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5/5
GoogleFollowing a disastrous flood at our home, while we were away on holiday, we were looking for alternative accommodation. We called in to King and Chasemore and were introduced to Anthony Ravensdale. We were treated very professionally, sympathetically and effectively and, within a short time, Anthony found us a very suitable rental property nearby. Since then he has dealt most effectively with our insurers, their sub-contractors and the property landlords, keeping us informed at every stage. We are so grateful for the service given to us by King and Chasemore. Apart from the flood and its consequences this has been a very good experience: thank you!
Anthony Β· 19 July 2025
Agent replied Β· 25 July 2025
Thank you so much for your kind words! We are glad that we were able to provide you with a suitable rental property and handle the entire process professionally and effectively. We appreciate your trust in us and are always here to help in any way we can. Kind regards, Lucy Mawer, Customer Feedback and Support Team
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5/5
GoogleWe would like to express our appreciation of the excellent and most cheerful support received from Keith at King and Chasemore as we sought to purchase a property in the local area. Thank you.
Vivien Β· 10 August 2026
Agent replied Β· 10 October 2026
Thank you so much for your kind words! We are thrilled that Keith at King and Chasemore provided you with excellent and cheerful support during your property purchase. We strive to make our customers' experience as smooth and enjoyable as possible. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleAnthony at King & Chasemore is absolutely fantastic. He helped us move into a beautiful flat really quickly and made everything so straightforward. He was super friendly, knowledgeable, and always got back to us straight away as well as going above and beyond. Honestly by far the best estate agent weβve ever dealt with, would 100% recommend him and King & Chasemore, and look forward to many happy years where we are.
David Β· 21 September 2025
Agent replied Β· 22 September 2025
We are so thrilled to hear about your positive experience with Anthony at King & Chasemore! We strive to make the moving process as smooth and seamless as possible and are delighted that he exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team.
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