Every review we hold for the Bognor Regis office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI found Nicola Wardrop and her Team in Bognor to be more than helpful from the start. Unfortunately, due to the 'incompetence' of Solicitors acting for the Vendor, things got off to a slow start. I expressed my dissatisfaction to Nicola, and she dealt with the problem immediately. When further problems came to light, again caused by Solicitors incompetence and lack of response, Nicola engaged with my Solicitor and resolved the problem immediately. Her willingness to engage and keep things moving, enabled my Solicitor to bring this to a successful conclusion. I found Nicola to be extremely helpful - and never avoided the issue. Having bought and sold over a dozen properties in the last 45 years, she stands out as being the most obliging Agent I have ever dealt with. I have no hesitation in recommending her to anybody considering her services. Thank you Nicola.
Robert · 16 March 2026
Agent replied · 16 April 2026
"Thank you for sharing your experience with us! We strive to provide excellent service to all our clients and are happy to have resolved any issues you encountered. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHad previously had my property listed with another agent in Bognor , but this was proving to take longer than I had anticipated to find a Tennant.
This is when I’d was introduced to chane . And in all honesty she was fantastic .
Found me a Tennant really quick. And kept me updated throughout the whole process, and was always avaible to talk things through whenever I reached out to her ! This was really important to me given how busy I am .
Was originally going to use them just for the Tennant finding service , but have now opted to have chane in a contracted management capacity ..
Can’t rate her highly enough . And look forward to having her on board going forward.
This brings me to the sales , team.. who i also bought through .
From the initial viewing to getting the deal over the line , they and in particular Amy were fab ! Very much same traits as the lettings side . Great communication and easy to get hold of … made what was a fairly involved process in terms of vendor , very simple.
Hope to work with this branch going forward
Thanks team k and c !!!!
Dale · 16 November 2025
Agent replied · 16 April 2026
Thank you so much for sharing your experience with us! We are thrilled to hear that our team was able to find you a tenant quickly and keep you updated throughout the process. We are also grateful for your trust in our management services and for choosing us as your agent for both lettings and sales. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFrom the first day we've met Chanee she was professional and a lovely personality. Easy to talk to, she listened to our needs and made sure to find the best way to communicate between us and the landlord. The whole experience went smoothly due to her organisation, emphaty and nice nature. From our experience there are only a few agents in this area that can be compared to Chanee. There's so many more positive things that can be said, I would highly recommend Chanee if you want a stress free transaction and King and Chasemore as an agency . Thank you 😊 .
Nell · 20 August 2025
Agent replied · 16 April 2026
Thank you so much for your kind words! We are thrilled to hear that Chanee provided such excellent service and made your experience stress-free. We are lucky to have her on our team and we will definitely pass along your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI need to put pen to paper and shout out to Harry Moseley…Harry introduced us to a flat they had on their books..From the outset Harry had demonstrated a 100 percent commitment to his customers in the way he followed up on any queries once we had put the offer in on our dream flat to contacting the seller when necessary questions were raised…Harry keep up the good work and I have no doubt you will go many places
Robert · 26 July 2025
Agent replied · 16 April 2026
Thank you so much for your kind words! We are thrilled to hear that Harry's commitment to his customers has left such a positive impression. We will make sure to pass along your praises to him and we look forward to helping you find your dream flat. Best wishes, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleChane is a joy to work with renting a room or a property. Chane listened to me and delivered on all I wanted from a Tennant. I felt valued as a landlord and as a person. Very personable and Chane is an asset to the company. Will continue to use Kind and Chasmore for al future plans. Highly recommend the best agent I have used!!
Louisa · 16 November 2025
Agent replied · 16 April 2026
Thank you for taking the time to share your experience with us. We are thrilled to hear that Chane provided excellent service as a tenant and made you feel valued as a landlord and person. We truly believe in delivering exceptional service and are honored to have you as a loyal customer. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
TrustpilotWe had a disappointing experience with…
We had a disappointing experience with the way our application was handled by Amelia.
From the beginning, we were encouraged to proceed and submit an offer, with the impression that things were moving forward positively. Based on this, we acted quickly and in good faith.
However, after submitting our offer, the process changed unexpectedly, and we were informed that further viewings would continue before any decision would be made. While we understand that landlords may wish to consider multiple applicants, the lack of clear guidance and inconsistent communication from Amelia made the process feel unclear and, at times, misleading.
As prospective tenants on a tight relocation timeline, clear and consistent communication is extremely important. Unfortunately, we felt that the process was not managed in a way that reflected this.
We hope that in future, applicants are given clearer expectations and guidance from the outset to avoid unnecessary uncertainty and inconvenience.
Selin · 30 March 2026
★★★★★ 5/5
GoogleI have been dealing with Amy Chambers from the Bognor Estate agents. Amy has been a breath of fresh air since the first viewing, the second viewing , and now the follow up conversations.
As first time buyers things can be confusing and Amy has guided us through everything perfectly and adapted to our needs.
Couldn't recommend her enough
Tommy · 5 December 2025
Agent replied · 26 December 2025
Thank you for your kind words about our agent Amy Chambers! We are so happy to hear that she provided you with excellent service throughout the entire process. Our goal is to make sure all of our clients feel supported and informed, especially as first-time buyers. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI’ve had a really positive experience with Chané so far. She has been very helpful, professional, and easy to communicate with throughout the process. Everything has been explained clearly, and I’ve felt supported from start to finish. I really appreciate the service and would happily recommend her to others.
Luu · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Chané. It's our goal to provide excellent service and support to all of our customers. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWanted to say a quick shout out to King and Chasemore’s Bognor Regis Rebecca Turner.
Rebecca was super helpful and offered lots of advice and went above and beyond to help with any queries.
I would highly recommend A***
Tania · 11 April 2026
Agent replied · 16 April 2026
Thank you so much for the amazing review! We're thrilled to hear that Rebecca provided exceptional service and went above and beyond for you. We truly value your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleChane is by far the best agent I've ever worked with! She went above and beyond to help me find a house so quickly and made the whole process effortless. Her professionalism, kindness, and dedication are unmatched. I couldn't have asked for anyone better, truly outstanding service from start to finish!
Imad · 26 November 2025
Agent replied · 26 December 2025
Thank you so much for your amazing review! We are beyond thrilled to hear that Chane provided you with outstanding service and helped make the home buying process effortless. We take pride in our team's dedication, professionalism, and kindness, and it's great to hear that it didn't go unnoticed. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotFrom start to finish Iv been so…
From start to finish Iv been so impressed with king & Chasemore. Especially Conor from the saltdean branch.
1- Conor understood the extra care my daughter requires and went above and beyond at the viewing, making her very comfortable.
2- From the moment my daughter was excepted for the property Conor stayed in constant contact with us with regular updates.
3- the day we picked up the keys went brilliantly, my daughter received a cute little gift box for moving into her property and everything was explained properly.
Couldn’t be happier with how easy it all went.
Thank you to Conor for being so professional and understanding. 5 star service
Kerri · 25 September 2025
★★★★★ 5/5
GoogleThank you Amelia and Chane
I had a very experience with them, both are very professional and responses very quickly.
Thank you so much
moustafa
Ahmed · 2 April 2026
Agent replied · 16 April 2026
We are thrilled to hear about your positive experience with Amelia and Chane! Our team prides itself on professionalism and quick responses. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAs a first-time buyer, I found King & Chasemore incredibly helpful throughout the whole process. The team were friendly, professional, (notably Rebecca, Harry and Andrea) and always happy to explain things clearly, which made everything feel far less overwhelming. They were easy to contact, kept me updated at every stage, and answered all my questions patiently. I really appreciated their help, and I would definitely recommend King & Chasemore to other first-time buyers looking for a smooth and reassuring experience.
Milly · 22 December 2025
Agent replied · 26 December 2025
Thank you so much for your kind words, we are thrilled to hear about your positive experience with our team at King & Chasemore. It was a pleasure to assist you throughout your first-time buying process and we are glad we could make it a smooth and reassuring experience. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
Google⭐️⭐️⭐️⭐️⭐️
Absolutely fantastic service from King & Chasemore in Bognor Regis. From start to finish, the team were professional, friendly, and incredibly knowledgeable. They kept me fully informed throughout the whole process and were always quick to respond to any questions or concerns.
Their local knowledge really shows, and they went above and beyond to make everything smooth and stress-free. I felt genuinely looked after and would not hesitate to recommend them to anyone looking to buy or sell in the area.
A top-class estate agency with a great team Thank you!
Jamie · 19 December 2025
Agent replied · 26 December 2025
Thank you for your kind words! We are thrilled to hear that you had an exceptional experience with our team at King & Chasemore. Our goal is to provide top-notch service and make the buying or selling process as smooth and stress-free as possible. Your recommendation means a lot to us. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI have been dealing with Harry from the Bognor Branch .I have found him to be very professional and very proactive to assist myself in really wanted to sale my property .He has been updated me on a regular basis and a keen person who really go above and beyond for their clients .I feel he deserves a bigger pay rise as he is an asset to his company thanks again for all your hard work .If i was selling again i would be using your services again
Kevin · 12 December 2025
Agent replied · 26 December 2025
Thank you so much for your kind words! We are thrilled to hear that Harry provided such excellent service and went above and beyond for you. We agree that he is an asset to our company and we will definitely pass along your praise to him. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 2/5
TrustpilotWe have rented a 4 bedroom re renovated…
We have rented a 4 bedroom re renovated cottage from them.
The way the property was presented and what we got went in a misleading direction.
EPC: B / C
Last update 2019
This was one of the coldest houses we ever lived! No floor insulation the carpet was on floorboards! Two winters freeze to death! The storage heaters did not performed and the underfloor heating was so expensive £500 pm so unaffordable! Gaps in the patio door lost heat we only could sit in the house with blankets. Reported the patio-door gap from day one nothing was happening until end of second winter. There was a wood burner totally useless just polluting the air and the room was cold as soon the fire stopped.
The wood burner totally useless however they insisted to clean it which cost £45. Our chimney man said it has not been cleaned for some years!
The landlady said we cleaned it so totally untrustworthy!
K&C did not told us that the landlady lives next door with her barking dog!
It’s nice to given the choice if I want to live next to a nosey landlady!
No pets allowed for us by the way!
In the summer the fumes of petrol comes from the A27 it stinks so can’t sit in the garden. There are neighbours burning grass in their garden midweek the smoke was unbearable. In Falmer that’s ok smoke away!
We had rats in the attic not just one a nest so pest control came it took two rounds to kill them.
The wood lice upstairs was madness they came from everywhere pipes, gaps shower drains or roof in the bed, curtains, walls never seen anything like it! Harmless insects but unpleasant!
Check-in report:
Agent gave us the key and check in report was left basically do it yourself.
The garden front and back was redone by a landscape gardener.
I always keep the garden tidy never had any issues or problems with the deposit.
This landlady wanted it back as received.
She kept £300 from the deposit no clear answer for what messing us about.
The front garden is a gravel parking nothing to look at!
The two years of living there was a nightmare, financially draining and ripped off! Only one house inspection and that was poor too.
Will never use this agency again! Why? Check out process with Countrywide topped it. No wonder they have 90% one star reviews read it!
No negation skills no professionalism I am shocked how countrywide can survive as a business👎🏻
Consumer · 25 June 2025
★★★★★ 5/5
GoogleI had a really good experience working with Chané. From the first moment we spoke, she was professional, kind, and always easy to reach. She kept me updated at every step and made the whole process very simple for me.
What impressed me most was how quickly everything happened: my property was let in such a short time, and she still managed to find the right tenants. I felt that she genuinely cared about doing things properly and making sure both sides were happy.
It’s not easy to find someone who communicates well and gets things done efficiently, but Chané did exactly that. I’m very grateful for her help and would happily recommend her to anyone looking to let their property
Herick · 16 November 2025
Agent replied · 16 April 2026
Thank you for the wonderful review! We are thrilled to hear about your positive experience working with Chané. She truly goes above and beyond to ensure her clients are satisfied. We are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotGreat experience with letting a…
Great experience with letting a property previously managed by another agent.There was a substantial amount of repairs needed pre-letting, and Stephanie and the team arranged everything before a successful letting
Raymond · 4 August 2026
★★★★★ 5/5
GoogleChane was amazing all the way through really helped us get in to a new home was always there to help or answer questions we had and was easy to talk to and make us feel a bit better in a stressful time
Bufu · 16 April 2025
Agent replied · 16 April 2026
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
Google5-Star Review for Chané at King & Chasemore
We cannot recommend Chané highly enough for her incredible support during our search for a rental property. From the very beginning, she was professional, knowledgeable, and genuinely committed to helping us find the perfect home.
Chané’s communication was outstanding, she kept us informed every step of the way, responded promptly to all our questions, and provided valuable insights about current market conditions. Her expertise made the entire process smooth and stress-free.
What truly sets Chané apart is her willingness to go the extra mile for her clients. Not only did she assist us with our rental needs, but when we mentioned the possibility of buying in the future, she immediately connected us with King & Chasemore’s in-house mortgage advisor for a free consultation. This level of care and attention shows how much she values her clients’ long-term needs.
Thanks to Chané, we feel completely looked after and will absolutely be returning to King & Chasemore for any future property needs. If you’re looking for an agent who is responsive, well-informed, and genuinely supportive, Chané is the one to work with!
Thank you, Chané, you’ve been amazing!⭐⭐⭐⭐⭐
Megan · 16 August 2025
Agent replied · 16 April 2026
Thank you so much for your glowing 5-star review, we are delighted to hear that Chané provided you with exceptional support during your rental property search. We take pride in our agents' knowledge and dedication to our clients' needs, and it's fantastic to hear that Chané went above and beyond to assist you. Our team at King & Chasemore looks forward to working with you in the future for any of your property needs. Thank you for choosing us, and thank you, Chané, for being an amazing agent! ⭐⭐⭐⭐⭐
Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleNikki was extremely professional from the get go. She was very informative when showing us the house in a friendly yet professional manner and gave us plenty of time to view; there was no sense of being rushed. All through the purchase process she has been very helpful and also very understanding when there was a hiccup our end - which was not local to Bognor Regis. If Nikki wasn't available Ed was also extremely helpful and knew where we were in the process. All in all an excellent experience and I would recommend this branch to anyone locally aiming to sell their property.
Judith · 16 April 2023
Agent replied · 17 June 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHarry was a delight to work with. Very helpful and very happy that I have found the right property
Billy · 26 November 2025
Agent replied · 26 December 2025
Thank you for your kind words, it was a pleasure working with you, Harry! We're thrilled to have helped you find the perfect property. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleChane is just brilliant. Very professional, kind and helpful.
A real bonus for King and Chasemore lettings.
Many thanks.
Sian · 26 November 2025
Agent replied · 26 December 2025
Thank you so much for your kind words! We are thrilled to hear that Chane has exceeded your expectations and has been a valuable asset to your experience with King and Chasemore lettings. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleKing and Chasemore have been fantastic estate agents. They sold my property within just five days of it going on the market, which exceeded my expectations. The staff were friendly and professional and kept me fully updated throughout the entire process. I would highly recommend them to anyone looking to sell their home.
Emma · 16 February 2026
Agent replied · 16 April 2026
"Thank you for the glowing review! It was our pleasure to help you sell your property quickly and smoothly. Our team takes pride in keeping our clients informed every step of the way. We appreciate your trust and recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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