King and Chasemore Lettings reviews in Bognor Regis

★★★★★ 4/5

Google

Very helpful through all the process of us buying our home Harry was very helpful

Janice · 6 June 2025

★★★★★ 5/5

Google

We very happy with the service from King and Chasemore! The whole process was quick, clear, and straightforward. Chané, one of their agents, was extremely helpful and guided us through every step, making everything easy and stress-free. Overall, a great experience, highly recommended!

Rosen · 16 November 2025

★★★★★ 5/5

Google

An amazing experience by Chané. She helped us secure our new private rental after many other estate agents wouldn't help us due to previous bad credit.

Naomi · 26 March 2026

★★★★★ 5/5

Google

Chané was excellent to deal with; couldn't have been more helpful and managed the whole process quickly and efficiently. She followed up all questions quickly and I always felt she was fully in control of the process. Also she was very personable and friendly - would highly recommend.

Alicja · 16 August 2025

★★★★★ 1/5

Trustpilot

Not honest

This agency happily rents furnished student accommodation and misrepresents properties on it's website. Specifically, advertising a property with a furnished double room to my son and charging accordingly. On discovering the room in fact had a single bed their response to him was it could in theory fit a double bed if he wanted to buy one. Perhaps he could put it in, somehow store the landlord's bed for the duration of the tenancy, take the double bed with him when he left etc. This is both deliberate misrepresentation and exploitation of students. Steer clear and don't trust anything they say.

John · 29 June 2025

★★★★★ 5/5

Google

⭐⭐⭐⭐⭐ We recently bought our home through King & Chasemore and were really impressed with their service. Rebecca and Nicola provided excellent communication from start to finish, quick responses, clear updates, and always keeping us informed. It made the whole process much less stressful. Would definitely recommend!

Marta · 16 July 2025

★★★★★ 5/5

Google

Superb team , nothing too much bother made the whole experience flow easy. Good communication and professional service throughout

Maria · 16 March 2026

★★★★★ 5/5

Google

Wonderful service from Chané! Great communication that made the whole process run smoothly from start to finish, and really put my mind at ease! Sam

Samuel · 19 December 2025

★★★★★ 5/5

Google

I am very pleased with the servicr l have received whilst in the process of selling my property. Nicola, Rebecca and Harry have been extremely helpful and efficient.

John · 16 November 2025

★★★★★ 5/5

Google

Great service and team! Nikki, Harry and Rebecca have all been a great help! Would highly recommend

Charlotte · 16 February 2026

★★★★★ 1/5

Trustpilot

Utter Disappointment

I stopped using King & Chasemore about 10 years ago, my property came up for rent again recently. I gave clear reasons why I stopped using them and they assured me they'd improved greatly, definitely NOT the case, nothing has changed in that time. My experience was impressive while they were chasing me to sign up and completely lacklustre afterwards, I’m completely annoyed with myself for trying them again, I was right in the first place. Complete lack of communication, one market report on the first week, nothing since. I had to chase them for feedback after viewings, said booked viewings that didn’t happen, 3 weeks without so much as a phone call. I informed them I’d rented the property & all I got was some cursory emails with very few words. I suggested a phone call on 2 occasions so I could give proper feedback but that wasn’t taken up. Having chased me so hard in the beginning & I was the person that chased and assured me they’d improved greatly I’d be very interested hearing about our most recent performance & the reasons why I’d never use them again. If I owned King & Chasemore & knew about this I’d be extremely disappointed. If I was employed as a trouble shooter there would be more than enough work to turn them around into a decent letting agent.

Jay · 30 March 2025

★★★★★ 5/5

Google

Very professional service would highly recommend Nikki and team, I’ve used them twice now wouldnt go anywhere else

Gavin · 16 April 2024

★★★★★ 5/5

Trustpilot

Great experience and instant response!!

I recently had the pleasure of working with Victoria C. (and someone else who I can't remember) for a property valuation, and I must say, the teams service exceeded all expectations. From the moment we began the process, Victoria demonstrated exceptional professionalism, attention to detail, and an impressive depth of knowledge about the property market. The valuation they provided was not only thorough but also well-explained, covering all aspects, including current market trends, comparable properties, and potential improvements that could impact the value. She took the time to walk me through each factor affecting the valuation, ensuring I fully understood the process and felt confident about their insights. What stood out most was the teams and Victoria's willingness to answer all my questions, no matter how small, and their ability to tailor their advice to my specific needs and goals. Their friendly and approachable manner made the entire experience stress-free and enjoyable. I would highly recommend the team to anyone looking for a property valuation or guidance in the real estate market. Thank you.

ADeen · 26 January 2025

★★★★★ 5/5

Google

I would like to express my gratitude to Charlie for all his efforts in securing our recent rental. He was very professional and was true to his word throughout the process, navigating us through the process with enthusiasm and efficiency. Thanks Charlie.

Alan · 16 April 2022

★★★★★ 1/5

Trustpilot

Worst service EVER

Worst service EVER, and I am still paying a high price for going with King & Chasemore. I have never known such appalling and unethical service such as this. The practices employed here are off the scale. Over two weeks ago, we served notice on King & Chasemore after we found out they had been lying to us for months about the bottom end of the chain (sellers of flat trying to sell a property with cladding that did not meet the new H&S standards). Even after we found this out and served notice immediately on Monday 7th October (upon the advice of our solicitors), we were met with increased resistance from their staff who refused to accept our notice. it took all week, and we had to contact their area manager to finally get this sorted. However, today, we find that our property is still being marketed on rightmove. We have emailed them to ask this be taken down immediately but are met with radio silence. The sheer spitefulness and unethical business practices of this organisation is appalling. The emotional and pyshical toll this has taken on us cannot be put into words and I am disgusted with King & Chasemore since this is still ongoing, (after the notification period). Do not use these jokers under any circumstances, they have the moral compass of a child rapist.

Jennifer · 8 October 2024

★★★★★ 5/5

Google

Good service by all at Bognor Regis Branch, we would recommend.

Ian · 12 December 2025

★★★★★ 5/5

Google

Thinking of renting? King & Chasemore Lettings in Bognor Regis is all you need. In my opinion they have a market leading customer service by using the "KIS" approach. Keep It Simple. This approach is great as everything is explained to you upfront and nothing is hidden in "the small print" where you may miss it whilst signing paperwork in the excitement of moving home. The paperwork for example is kept clear and simple so you know exactly what you are signing before you do. The professionalism and knowledge of the staff, Alice Price in particular, is second to none. I have never felt this welcome and valued by a letting agent in the past. Plus points for King & Chasemore is that you only deal with 1 person and you get their direct dial so no need to explain yourself to another agent everytime you need to contact them. The referencing that they need to do was completed within 2 days of submitting the application to themselves. That's a record in my books. I've waited 2 weeks + in the past.

Andrew · 16 April 2014

★★★★★ 5/5

Google

My agent, Chane, was absolutely Fabolous. Knowledgeable, helpful and charming. A seamless, stress-free, and smooth undertaking from the start. highly recommend.

David · 5 August 2025

★★★★★ 5/5

Google

First time moving home, chané was so insightful and knowledgeable. She was reassuring especially for first time moving nerves. Thank you for helping our move!

Sarah · 16 June 2025

★★★★★ 5/5

Google

I would highly recommend engaging the services of King and Chasemore, Bognor Regis. I received first-class support, advice in finding a suitable tenant, arranging professional marketing material, setting up viewings and drawing up contracts.

Stuart · 24 February 2025

★★★★★ 5/5

Google

The whole team were very friendly and professional throughout the viewings and the purchase.they answered all my questions and if they didn’t have an answer they were quick to find out.The purchase had a few problems along the way but the team kept in contact and we got there in the end.thanks

Stephen · 16 April 2024

★★★★★ 5/5

Google

Great experience with King and Chasemore. They were really helpful, nothing was too much trouble, and the staff are very friendly. I would definitely use them again.

Bryony · 16 April 2025

★★★★★ 5/5

Google

firstly i have to appreciate Chane Chauldwell for her excellent, friendly yet professional service.the communication was very excellent from the viewing to the completion of the transaction.

Jude · 16 April 2025

★★★★★ 1/5

Google

Normally I review only very disappointing experiences and unfortunately, I found this, being one of those. So, couple of weeks ago I called this agency as I was interested in a flat in Bognor Regis and I wanted to know more and possibly see it.. Not even the time for any questions I’ve been passed to their mortgage advisor to have being asked a considerable amount of personal and financial information. I was so surprised by all this rushing that I begun to be worried about my personal data, so I sent a further email to this “advisor” to make clear I did not authorise any check on my credit history, in order to maintain my credit rate regardless whether or not a credit check was actually carried out - As a first time buyer and new to this I didn’t know at which stage these checks are carried out - and however, this is not the point. It should be noted that few days later I was in contact with another very popular firm for another flat I was interested in, they kindly gave me all the information I needed about the flat, and ONLY AFTER, they proposed me, to speak with their mortgage advisor in order to see if I was eligible to get a mortgage. Not even 24 hour later they get back to me taking the time to explain that as my payslips, unfortunately, have some furlough periods in between I wasn’t eligible for a mortgage this time, but that they would have been very happy to review my application in “better times” (no furlough on payslips) etc. Ohh.. and no need to say that the first estate agent (the mortgage advisor) did not even bother to replay my email regarding my concerns so, as I assume they don't read emails, I though to express here my disappointing experience. Of course, now I know what service to look at and trust when “better times” will come or who to recommend as I will be sure I will deal with people who CARE to give all the information I need and addressing any concerns.

Christian · 16 April 2021