King and Chasemore Lettings Bognor Regis reviews

★★★★★ 5/5

Google

firstly i have to appreciate Chane Chauldwell for her excellent, friendly yet professional service.the communication was very excellent from the viewing to the completion of the transaction.

Jude · 16 April 2025

★★★★★ 1/5

Google

Normally I review only very disappointing experiences and unfortunately, I found this, being one of those. So, couple of weeks ago I called this agency as I was interested in a flat in Bognor Regis and I wanted to know more and possibly see it.. Not even the time for any questions I’ve been passed to their mortgage advisor to have being asked a considerable amount of personal and financial information. I was so surprised by all this rushing that I begun to be worried about my personal data, so I sent a further email to this “advisor” to make clear I did not authorise any check on my credit history, in order to maintain my credit rate regardless whether or not a credit check was actually carried out - As a first time buyer and new to this I didn’t know at which stage these checks are carried out - and however, this is not the point. It should be noted that few days later I was in contact with another very popular firm for another flat I was interested in, they kindly gave me all the information I needed about the flat, and ONLY AFTER, they proposed me, to speak with their mortgage advisor in order to see if I was eligible to get a mortgage. Not even 24 hour later they get back to me taking the time to explain that as my payslips, unfortunately, have some furlough periods in between I wasn’t eligible for a mortgage this time, but that they would have been very happy to review my application in “better times” (no furlough on payslips) etc. Ohh.. and no need to say that the first estate agent (the mortgage advisor) did not even bother to replay my email regarding my concerns so, as I assume they don't read emails, I though to express here my disappointing experience. Of course, now I know what service to look at and trust when “better times” will come or who to recommend as I will be sure I will deal with people who CARE to give all the information I need and addressing any concerns.

Christian · 16 April 2021

★★★★★ 5/5

Google

The service provided by Nikki & Ed, in the purchase of our new home, was second to none. Their prompt and efficient handling of any issue that arose was excellent, as was their communication with us at all times throughout the purchase process. Their overall approach and skills in dealing with both people and problems are excellent, and they cannot be recommended highly enough.

Clive · 16 April 2023

★★★★★ 5/5

Google

Excellent transaction, very professional service from viewing to completion. Charlotte and Nicky both were very helpful and attention to detail. Highly recommended 👍 …

Kamlesh · 16 April 2025

★★★★★ 1/5

Trustpilot

Chichester branch

Chichester branch. Terrible customer service, clearly more about the money rather than advising as to what would actually result in a quick sale. Was told a potential viewer was "a bit bonkers" and was more or less forced out of our home 15 mins before another viewing as they had turned up early. Wasted 3 months. And now, despite REPEATED requests, they still can't pick their board up (even though we have sold via another agent). AVOID. AVOID. AVOID.

Dean · 22 March 2024

★★★★★ 1/5

Google

Wasn't very happy with the service received at all. Enquired to view a property in Felpham which was going fine and had a been booked. This was on a Tuesday. I asked work to leave early also. The day of our viewing, Thursday, I realised I hadn't received a confirmation email so I rung and asked if it was still okay to view. They confirmed that they hadn't actually checked to make sure the viewing was okay and would ring me back asap. Got a call back within minutes and they confirmed they is heating works going in so we were unable to view but would let me know on Saturday what days we'd be able to rearrange it to. Saturday come - hadn't heard anything. Monday - nothing, Tuesday - nothing. I had heard the lettings department wasn't great and they'd lived up to my low expectations. I won't be enquiring to view a flat with them again.

Ellie · 16 April 2019

★★★★★ 5/5

Google

The staff at King and Chasemore have dealt with a straight forward sale of a property on my behalf quite adequately.

Peter · 16 March 2025

★★★★★ 5/5

Google

A big thank you to Dean Bowden mortgage consultant. From seeing Dean to mortgage offer 8 days. From completing the mortgage paperwork to exchange of contracts 3 weeks. Thanks Dean!!!

Edward · 16 April 2019

★★★★★ 5/5

Google

Nikki and Ed were 1st class in the purchase of our new home. Their communication was excellent during this transition period and were always helpful with our requests. They really pushed the boat out when time was of the essence, especially Ed for driving around Hampshire to get the paperwork sorted. Thank you both

Nick · 16 April 2023

★★★★★ 5/5

Google

The whole team are very professional and can answer any questions you may have. As a first time buyer, they offered full support throughout the entire process. Will certainly be going back to them in the future

Brad · 16 April 2024

★★★★★ 1/5

Trustpilot

Cowboy outfit

Cowboy outfit. Found a property we liked, and was bidding against another buyer. They asked for best and final offers, which was fine. We were told we won the bidding process, but because it was so close, they re-opened the bidding, we then increased our offer again and one the second round. All fine, but annoyed with the re-opening of the bidding, within a day we gave all the info/id for background checks, instructed a solicitor and surveyor and applied for a mortgage. Then a week later the called to say that they were now offering the house to the other party (They were agents acting for their corporate team, so effectively agents and vendor) Something very doggy went on in this process. They have zero integrity and simply cannot be trusted

Toby · 4 July 2023

★★★★★ 1/5

Trustpilot

Never Again

Absolutely unprofessional services (from a homeowner point of view). Lack of responding to messages (some of which were urgent in my opinion), vague communication with answering questions, and money being taken before things are even completed. This company was great 25 yrs ago but things have definitely changed. Such a shame that they are able to get away with such criminal behavior.

L · 10 June 2024

★★★★★ 1/5

Trustpilot

Awful service

Asked them to visit, value and discuss a sale. They failed to provide what was requested and generally came across as slippery. After telling them I wasn't interested and requesting removal from their database they have continued calling me for years.

Zed · 27 September 2024

★★★★★ 5/5

Google

I recently decided to rent my property and the guidance and advice I recieved from all concerned was first class. I have withdrawn the property for personal reasons and even though I have wasted some lovely people’s time they were understanding and very kind. Thank you to all.

Marilyn · 16 April 2019

★★★★★ 5/5

Google

I would just like to say Charlie Salter from the bognor Regis office of king and chasemore lettings could have been anymore helpful if he tried a big credit to the company Many thanks for your help Yours sincerely Mr Nigel Cream

Nigel · 16 April 2020

★★★★★ 1/5

Trustpilot

Manager never in when I telephoned

Manager never in when I telephoned. Many lies told, no customer service, even when I raised some on going issues as a complaint. It did not bother anyone that potentially I had lost almost thirty thousand pounds, when too aborted sales came and went, and nobody showed the slightest bit of concern.

Anthony · 26 January 2023

★★★★★ 1/5

Trustpilot

Unbelievably rude and untrustworthy

Think before you send your passport, driving licence and details of your financial accounts to this lot. I found them very unpleasant and untrustworthy. The manager became aggressive with me when I refused to increase an offer, started shouting at me and then flung the phone down. Very unprofessional.

IXUS · 1 April 2023

★★★★★ 5/5

Google

5 star experience would definitely recommend will definitely be using them again in the future

Skatz · 16 April 2022

★★★★★ 1/5

Google

Very poor customer service. All they care is to get money, afterwards tenant doesn't matter

Klaudia · 16 April 2021

★★★★★ 5/5

Google

Having only spent around 8 months renting with King & Chasmore, I'm sad to be leaving them. I've rented from various agencies for several years and have found K&C to be the best by far. They've been friendly, helpful and accommodating. It's been a pleasure to deal with the whole team. 10/10.

Tommy · 16 April 2014

★★★★★ 5/5

Google

As a landlord, I need to trust the agent, and know they can handle my account and the tenants in an efficient and courteous way. They are a small team, so I always know who I am speaking to. Very professional and friendly service from them.

Vincent · 16 April 2015

★★★★★ 5/5

Google

Had a great experience when renting a property through King & Chasemore Lettings. Dom gave us constant updates and went out of his way to make sure that we had everything we needed and that the letting went through without a hitch. Will definitely use again

Gavin · 16 April 2014

★★★★★ 4/5

Google

All good. Very nice indeed.

Matt · 16 April 2020

★★★★★ 5/5

Google

Used them to find a new house for me and my fiance and found them to be helpful and friendly. Answered all my questions, would use them again.

Lyz · 26 August 2014