Every review we hold for the Chichester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI can’t recommend King and Chasemore highly enough, especially Ellie. She has been absolutely amazing throughout the process, booking me in to see properties I wouldn’t have even thought to look at, which really opened my eyes to new possibilities. Ellie also introduced me to Tom, who went on to find me a mortgage with a fantastic rate. The whole experience has been smooth, supportive, and genuinely exceeded my expectations. Thank you all for making what could have been a stressful process so much easier.
Georgia · 23 December 2025
Agent replied · 22 January 2026
Thank you for your kind words, we are thrilled to hear about your positive experience with Ellie and Tom. Our team at King and Chasemore is dedicated to providing exceptional service and making the home-buying process as stress-free as possible. We are glad we could exceed your expectations and help you find the perfect property and mortgage. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleLouis was amazing from start to finish! He recommended Tom for a mortgage comparison, and we were pleasantly surprised to find that we could afford more than we thought. Louis went the extra mile, supporting us with our purchase, ensuring we had the right solicitors, and helping us through the difficult parts of the process. As first-time buyers, we felt so supported by both Louis and Tom. We would highly recommend Louis and his services to anyone looking for a property. Thank you so much!
Hannah · 24 September 2025
Agent replied · 22 October 2025
Thank you for the glowing review! We are thrilled to hear that Louis and Tom provided exceptional service and exceeded your expectations. Buying a home can be a daunting process but our team is dedicated to making it a smooth and enjoyable experience for all of our clients. We truly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleIt was really superb experience with king and chasemore,
There was a link for everything thing one needed to fill and if it not clear enough you put a call through they explain exactly what is needed.
Thanks you all, at King and chesemore.
Victoria · 23 December 2025
Agent replied · 22 January 2026
Thank you for your kind words and positive feedback! We are thrilled to hear that you had a superb experience with us and that our team was able to assist you every step of the way. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI was recommended to Tom by Louis for a mortgage appointment. I was very pleased to find out I could afford more than what I thought and it was very helpful. Many thanks to Louis and Tom.
Victoria · 23 December 2025
Agent replied · 22 January 2026
Thank you for your kind words! We're thrilled to hear that our team was able to exceed your expectations and help you explore more options for your mortgage. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI doth my cap to the team at King and Chasemore, Chichester. They have restored my faith in Lettings Agents and property management. Having previously received superb customer service from an agency in Littlehampton, I have found there to be a lacklustre service from subsequent competitors. Tenants appear to be a nuisance. On one particular viewing through another company recently, I was told to ‘Have a look around’ (yawn), and ‘fill in the form if you’re interested’ (sigh). The agent bordered on the brink of abject boredom when I asked him one or two pertinent questions. These he glibly responded to whilst ushering me towards the door following a tour which lasted approximately three minutes. This behaviour is not a raison d’être of current soaring tenant demand, but a common experience which I have encountered over many years.
So it was an extremely pleasant surprise to meet Jessica Allnutt, Senior Lettings Negotiator, at King and Chasemore, Chichester, a breath of fresh air. I was struck by her professionalism. Also her extremely courteous, friendly (and dare I say it), caring attitude.
Subsequent revisits to the property, constant communication from me to Jessica and Andrew Mundy (Executive Branch Manager), were all met with the same 'nothing is too much trouble' approach.
I am moving in to my new home over the weekend and thoroughly looking forward to it - the help I have received from Jessica and the team is exemplary.
If you are looking to rent, I would highly recommend this agent. She goes above and beyond the service offered by her competitors.
Jacqui · 26 April 2024
Agent replied · 23 October 2024
Wonderful to read such kind comments about our local team! Thank you so much! Scott @Customer Care
★★★★★ 5/5
GoogleAmelia has been excellent since I reached out to her to advertise our home. She has made it a very pleasant, quick experience and kept us both up to date. Thank you
Grace · 25 December 2025
Agent replied · 22 January 2026
Thank you for the positive review, we're thrilled to hear that Amelia has provided you with an excellent experience while advertising your home. We strive to keep our clients informed and make the process as smooth as possible. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotGreat experience with letting a…
Great experience with letting a property previously managed by another agent.There was a substantial amount of repairs needed pre-letting, and Stephanie and the team arranged everything before a successful letting
Raymond · 4 August 2026
★★★★★ 5/5
GoogleMany thanks to the King and Chasemore sales team, who were fantastic throughout what turned into a long deal. Lorna and Jo were always available and willing to help chase solicitors to ensure everything went as smoothly as possible.
Lorna was brilliant- even as a buyer I really felt she was committed to ensuring that I found the right place for me and was highly organised and supportive.
I would not hesitate to use their services again or recommend to others.
Jack · 24 October 2023
Agent replied · 23 October 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBrilliant estate agent! so incredibly helpful with every step of the process. Jess & Andy were both amazing with it all, and answered every question we had. It’s our first time doing all of this & they didn’t hesitate to keep us updated & deal with our many questions. We felt very happy with their service & would absolutely recommend them. Cannot thank them enough for making it such a smooth & easy process.
Georgia · 24 October 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleThe customer journey with King and Chasemore has been fantastic! From the first moment I made contact, Robin from the Chichester branch has been there every step of the way. Robin is clearly an experienced member of staff who has the perfect balance of keeping good communication without being pushy. I would recommend King and Chasemore to anyone who is looking for effective communication and efficient staff!
Sophie · 27 December 2023
Agent replied · 23 October 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEverything was very easy and we had no problems at all. Making it less stressful for us. Jess was outstanding though out the process. Andy was so accommodating during the property visit. We are happy with our new home and all paperwork was in order. Thank you for giving me this peace of mind while finding our new home. Thank you for Jess for sorting everything out for us.
Julie · 24 October 2023
Agent replied · 23 October 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have had such an amazing experience finding a property with King and Chasemore, and the agent, Jessica has been so so friendly and kind.
From helping us find the perfect flat, to helping us through the review process to now, where we are about to move in!!
Thank you so so much to all the team, would definitely recommend them when looking for a property.
Charlotte · 27 December 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had the most pleasant and professional experience with jessica. Thank you so much for all the assistance and help. You made it look so easy. I know the bad experiences I had but with your guidance it was practically easy, not to forget Olivia too whom I started the process with. King and chasemore you have got one of the best teams I must say.
Onyeka · 24 October 2023
Agent replied · 23 October 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally recommend king and chasemore in Chichester; Louis who was our first port of call showed us around a property he was very friendly, open and professional a real credit to this company. Oliver the manager has been super helpful and knowledgeable extremely professional and was very quick in responding to the offer we made on the property talking us through the procedure; Thank you so much 😊
Alex · 1 August 2025
Agent replied · 22 October 2025
Thank you for your kind words! It's our mission to make the home-buying process a positive experience and we're thrilled to hear that Louis and Oliver exceeded your expectations. We look forward to helping you make your dream home a reality 😊 #teamwork #excellentservice
Best wishes, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGreat experience with King and Chasemore. Excellent communication, lovely staff members. With a special mention to Ellie for getting us the mortgage appointment who was able to get us an amazing rate!
Ruby · 10 March 2025
Agent replied · 22 June 2025
Thank you for your terrific 5* review and for your complimentary comments Ruby. Best wishes, Lucy, Customer Relations.
★★★★★ 3/5
TrustpilotThe agents don't "manage the properties" and therefore literally don't know anything about them
I don't know if this is common in the UK but I find it quite appalling: I had a viewing a few days ago for a flat in Brighton. The agent could not answer a single question (for example, when I asked about the EPC rating or asked if the intercom was in working order.) The property itself was okay, but it was clearly in need of some renovation (like painting a patch on the bedroom wall.) However, nothing seemed to work. The exhaust hood above the cooker didn't work, neither did the light, which the agent didn't seem bothered about. They apparently "don't manage the properties" and it's the landlord's responsibility but... don't they WANT the prospective tenants to WANT to rent the place?! Wouldn't it be more effective to check a property when it goes onto the market first and take note of all the things that need to be done, and tell the landlord to take care of it before the viewings? So weird. This clearly doesn't make me wanna live there!! They'd have a much better chance at renting if they were more thorough with inspections (if they even do any.) Why would I wanna move into a flat where stuff hasn't been properly looked at, and get the landlord to fix stuff AFTER I've moved in? Doesn't make sense to me.
Ava · 14 January 2026
★★★★★ 5/5
GoogleI had the pleasure of working with Ellie and I could not be more happy with her! She was the loveliest person with a profound knowledge. I felt as thought she knew exactly what she was talking about and was all around very professional. Her communication skills are brilliant and she helped me keep in the loop in an otherwise stressful situation. I am overall very pleased with my whole experience!!!
Davina · 24 March 2025
Agent replied · 8 July 2025
Hello Davina,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Ellie provided you with such a positive and professional experience. Your kind words about her communication skills and knowledge are greatly appreciated.
Best wishes,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI have just bought a property through Kings and Chasemore
Bryn and Jo were fantastic throughout my purchase answering my many Questions and collecting the meter readings as I was not able to get there for completion nothing seemed to much trouble for them
Thank you Bryn and Jo 10 stars!
David O'Leary
David · 24 October 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA big thank you to Jo and her team at Chichester for selling my Apartment in Chichester..May 2023. Service was excellent with great communications at all times in the process. A special mention to Bryn for his efforts in keeping things on track with my sale, first class communication with my Solicitor etc..
Tony · 24 October 2023
Agent replied · 23 October 2024
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI purchased my new home after being shown the property by India from the the Felpham office. She presented the property well and was very professional.
She remained in touch throughout the buying process.
There were a few issues along the way, to which India and her manager resolved immediately and I was kept up to date.
It’s refreshing to meet such a great team, who go the extra mile.PositiveResponsiveness, Professionalism
Bobby · 24 October 2021
Agent replied · 23 October 2024
Thank you for your glowing 5* review and kind words. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFinding a rental property when you are a recent arrival to the UK is a complex task. We were fortunate to work with Nicole during the process of finding and ultimately renting a property in Chichester. Nicole has a great understanding of what is required, is efficient, has a sense for the style of property that suits your needs, and importantly, is patient. Highly recommend.
Adrian · 27 March 2025
Agent replied · 23 April 2025
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKing and Chasemore Chichester has offered me a brilliant service! From the beginning to completion, they responded to all the requests to view the flat, bring in plumbers, decorators etc etc... always kept us updated about what's going on with the seller. I can't recommend them enough, especially India, she is so passionate about her job and so helpful with all the queries. Thank you!PositiveQuality, Professionalism, Value
Bella · 24 October 2021
Agent replied · 23 October 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad a really good experience using King and Chasemore, special thanks to Louis and Oliver for their support!
Michael · 10 March 2025
Agent replied · 22 July 2025
Hello Michael,
Thank you for your wonderful 5* review! We're thrilled to hear that you had a great experience with King and Chasemore, and I'll be sure to pass on your special thanks to Louis and Oliver.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI had an outstanding experience with Jessica at King & Chasemore. She was empathetic towards my needs while doing her job diligently and professionally. The whole process went swimmingly, and I couldn’t be more happier to have secured a place with King & Chasemore. Thank you Jess!
Funmi · 24 October 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
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