Trusted Agent profile

King & Chasemore Hove Sales reviews

4.5

★★★★★ Excellent

210 reviews across 2 platforms

20 Church Road, Hove, BN3 2FN, Brighton and Hove BN3 2FN

King & Chasemore's Brighton and Hove office at 20 Church Road is rated 4.5 out of 5 across 210 reviews on two platforms, including 192 Google reviews rated 4.7. The 18 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.7 / 5

192

Reviews on Google

This office

Trustpilot logo

18

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Brighton and Hove office, from every platform, shown as written. First names only.

5/5

Google

What an absolutely incredible experience from the first phone call to handing over the keys to our new home. King and Chasemore are fantastic and really made the whole process enjoyable. I want to say a special thank you to Stephanie and Jen for all your help! We have been renting for a long time and they are by far the best estate agents we have ever had the pleasure of dealing with. Highly recommend! Thank you so much! Nicola

Nicola · 16 September 2025

Agent replied · 23 September 2025

Thank you so much for the kind words, Nicola! We're thrilled to hear you had such a fantastic experience with us. We always aim to make the process enjoyable and it's fantastic to hear that Stephanie and Jen were able to assist you every step of the way. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Absolutely fantastic experience throughout the whole letting process, from booking the viewing to getting the keys. Communication was spot on, knew where we were at every step, allowing us to go from viewing the flat to moving in in just over 2 weeks. It was particularly remarkable having a letting agent show us around a property that they were passionate about, knew the answers to our questions and really sold to us, rather than the usual open the front door, point you in, and act like they'd never seen the place either. Jen was excellent and you could tell she really cared about her work. She took us around the property and dealt with the majority of the process alongside Sophie who was also incredibly friendly and a pleasure to deal with. They both seemed so genuinely happy for us to find our new home. All in all, we couldn't recommend them more. Thanks so much! PS. Great air-conditioning in the office as well

Sam · 24 August 2025

Agent replied · 23 September 2025

Hello Sam, Thank you so much for your wonderful 5* review! We're thrilled to hear that you had such a fantastic experience with Jen and Sophie during your letting process. It's great to know that their passion and dedication made your journey to finding a new home so enjoyable. We appreciate your kind words and look forward to assisting you again in the future. Best wishes, Lucy, Customer Relations Team

5/5

Google

Had a really good experience dealing with king and chasemore with our property search. They were really helpful and went out of their way to find us a new property when the one we viewed wasn't suitable. Despite there being a delay due to works happening at the new property they kept us in the loop and made sure we were able to get it sorted when it became available again. A special thanks to Jen and Jess who were great to deal with.

J · 3 April 2025

Agent replied · 22 April 2025

Thank you for sharing your positive experience with King and Chasemore! We always strive to go above and beyond for our clients, and we are thrilled that Jen and Jess were able to assist you in finding the perfect property. We appreciate your feedback and look forward to continuing to provide exceptional service. Best wishes, Lucy, Customer Relations.

5/5

Google

King & Chasemore are the most helpful and professional team we have experienced. Jess Herrington was brilliant from start to finish, really dedicated to finding us our perfect place. She kept in touch regularly, very friendly and polite and was flexible with her time, which was all very much appreciated. If you need to find a rental, can highly recommend Jess and the team at King & Chasemore, Hove. A big thank you from the Fisher family.

Gill · 3 December 2024

Agent replied · 10 December 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation Gill. Kind regards Lucy, Customer Relations.

5/5

Google

I can't recommend Jessica at King and Chasemore enough! After having less than positive experiences with several other letting agents, I was pleasantly surprised by the level of support and professionalism I received. Despite my challenges due to my nationality, and race, she went above and beyond to assist me. She was incredibly understanding, and responsive, and genuinely cared about helping me and my family. Her dedication and kindness made a world of difference during what could have been a very stressful process. If you’re looking for a letting agent who is truly committed to helping you, regardless of your background, she is the one to go to. Thank you so much for everything, Jess. Good Luck.

Luthfun · 25 September 2024

Agent replied · 25 October 2024

Thank you for taking the time to leave us your 5* review and recommendation Luthfun! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

We recently moved to a new flat and we found it thanks to King & Chasemore Sales and Lettings Agents Hove. Our first contact was with Jessica, who showed us the property and informed us about the rental procedures. We decided to rent the flat, so Jennifer was there to help us with all the paperwork and everything else that needed to be done until we got the keys for our flat. I can tell with certainty that both Jen and Jess are among the most helpful estate agents I've dealt with, always with a smile and professionalism.

Sofia · 27 July 2024

Agent replied · 25 October 2024

Thank you for your terrific 5* review and thank you for your kind words Sofia. Best wishes, Lucy, Customer Relations.

5/5

Google

The team at the Hove branch made the process of applying for and moving into our new property quick and easy. Jess and Jen were both incredibly helpful and kind, always willing to work with us to find a way of making the process work with our circumstances. What had taken multiple weeks with a previous agency was able to be sorted within only a few days with the team here. I would definitely recommend!

Keyan · 4 October 2024

Agent replied · 25 October 2024

Many thanks for your outstanding recommendation, 5* review and your generous comments Keyan. Best wishes, Lucy, Customer Relations.

5/5

Google

We recently had the pleasure of working with Jessica Herrington from the Hove branch to find our new home in Hove. From start to finish, Jessica demonstrated exceptional diligence and professionalism. Communication with Jessica was always prompt and clear, making the process smooth and stress-free. She was always available to answer our questions and provided thorough updates, keeping us informed every step of the way. We are incredibly grateful for Jessica’s hard work and commitment. We highly recommend Jessica to anyone seeking a professional and dedicated real estate agent.

David · 28 May 2024

Agent replied · 25 October 2024

Dear David Gray, thank you for sharing your positive experience working with Jessica Herrington at our Hove branch. We are delighted to hear that Jessica's diligence and professionalism made your home search smooth and stress-free. We appreciate your recommendation and will be sure to pass on your kind words to Jessica. Thank you for choosing King & Chasemore Sales and Letting Agents Hove.

5/5

Google

Extremely happy with our agent Jen who helped us out throughout the process of us moving in to this beautiful property!! She was really friendly and transparent in all the steps, easy to talk to and super supportive. It really made such a difference and gained our full trust. Thank you Jen and King & Chasemore from a very happy client!! x

Olimpiada · 4 December 2024

Agent replied · 10 December 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Great experience with letting a…

Great experience with letting a property previously managed by another agent.There was a substantial amount of repairs needed pre-letting, and Stephanie and the team arranged everything before a successful letting

Raymond · 4 August 2026

5/5

Google

I’m currently looking for a long term rental in Hove and the service I’m receiving from Jess is way above and beyond any other agent I’m in contact with. Jess contacted me after I made an enquiry, actually asked me what I was looking for and has been updating me with properties that actually match my criteria!! Magic. Keep hold of her!!

Hayley · 7 November 2024

Agent replied · 10 November 2024

Thank you for your terrific 5* review and for your complimentary comments Hayley. Best wishes, Lucy, Customer Relations.

5/5

Google

I had a really good experience working with Stephanie Pullen, Lettings Manager and her team at King & Chasemore Lettings. This is the 2nd time that they have undertaken the letting of my property for me. The experience on both occasions has been informative and excellent.

Carol · 22 April 2025

Agent replied · 25 October 2024

Carol, many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I would highly recommend the entire sales team in Hove - especially Michael, Lauren and Jaden. They are all professional, friendly and were able to answer all of my many questions. I will be recommending the team to all of my friends and family and will absolutely return for any future purchases. Thank you!

Rebecca · 5 December 2024

Agent replied · 10 December 2024

Thank you for your excellent 5* review and kind words of our dedicated team Rebecca. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

I would have give 10stars if it was possible ... My journey to sell my flat was very difficult: freeholder not giving information, buyers being extrehmely demanding BUT all the KING team (especially Josh) had been always supportive, listening and been creatie to always find a way forward. They went above and beyond the simple estate agents support and I am very very thankful for everthing they have done for us. UN GRAND MERCI !

Simon · 26 October 2023

Agent replied · 25 October 2024

Many thanks for your kind words and fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Found my dream place - really great agency, responsive, quick, friendly - Jess was a pleasure to work with and the rest of the team made sorting all the paperwork really stress free. Found my flat and was ready to move in within a few weeks. Thank you for the great service.

Anya · 19 December 2024

Agent replied · 26 December 2024

Thank you for taking the time to leave us your 5* review Anya! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Thank you to Sophie & Jen at King and Chasemore who helped us both thoroughly and professionally through our application to let! They made the process feel easier than other companies I’ve been with

Trixi · 2 July 2025

Agent replied · 27 July 2025

We are thrilled to hear that Sophie & Jen from King and Chasemore provided excellent and professional assistance with your application to let! We always strive to make the process as seamless as possible. Thank you for choosing us! #CustomerSatisfaction Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

Took less than 2 weeks from viewing the property to moving in! Everything was super quick, excellent communication, highly recommend using them!

Monika · 24 October 2025

Agent replied · 26 October 2025

Thank you so much for the kind words! We strive to make the moving process as efficient and seamless as possible. We are thrilled to hear your experience with us was excellent and we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Stephanie and the team were amazing through the whole letting process. Every aspect was clear and super efficient. I would definitely use them again and i also highly recommend them.

Ben · 27 June 2025

Agent replied · 9 August 2025

Thank you for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Great experience with King & Chasemore Sales and Letting Agents in Hove. A very professional letting agents office, Jen was particularly helpful. She was attentive to our needs, provided fast and excellent info when we needed it, and made the process smooth. Highly recommend their services.

David · 4 December 2024

Agent replied · 10 December 2024

Thank you for your glowing 5* review and recommendation David. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.

5/5

Google

Kathryn Tidbury was the Lettings Co-Ordinator we dealt with. She was very warm and friendly and made my Wife and I + our daughters very relaxed from the outset, from viewing the property and throughout the entire rental process. She was professional and has a wonderful sense of kindness to her character and was always very willing to help in a diligent manner with clear information. Overall, this made our experience very positive. She represented the K&C company very well and we really do appreciate her help.

Sports · 26 October 2022

Agent replied · 25 October 2024

Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

I had such a good experience as a buyer using King and Chasemore. Amanda and Josh were amazing from start to finish. I had sub par service from my lawyers, but having the constant support and advise from K&C made the whole process much easier. I felt very lucky to have them on my side, they were so easy to talk to and willing to help in any way possible at any time. I would definitely recommend them and will be back when (/if) I sell in the future 100%.

H · 26 October 2022

Agent replied · 25 October 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

I had a fantastic experience with Jen at King & Chasemore Sales and Letting Agents Hove! She recently helped me & my family secure a lovely new home, and I couldn't be more grateful. The whole process was smooth from start to finish, clear communication, quick responses, and genuine care for our needs. She made what could have been a stressful move feel easy and well-organized. A big thank you to the whole team for their professionalism and support. Highly recommended! Thanks

Jabulani · 2 June 2025

Agent replied · 9 August 2025

Many thanks for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Relations.

5/5

Google

We have been very impressed with the quality of service provided by staff at the Church Road, Hove branch. Jen in particular has been friendly and efficient, what a lovely lady. She was proactive in obtaining our business in the first instance and I’m very pleased that she approached us. I look forward to a mutually successful business arrangement with this company for the foreseeable future.

Janet · 6 October 2025

Agent replied · 8 October 2025

Thank you for your kind words! We are so glad you had a positive experience at our Church Road, Hove branch. We strive to provide excellent service and we are thrilled Jen was able to secure your business. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

The team at King and Chasemore in Hove made the process of finding our flat, completing the paperwork and receiving the keys very smooth! They were great at communicating to myself and my partner and even got us a welcome hamper! Would recommend this team.

Jack · 4 October 2024

Agent replied · 25 October 2024

Thanks for the excellent 5* review and recommendation Jack! Thanks for your thoughtful comments about our Hove team. Best wishes, Lucy, Customer Relations.

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Read King & Chasemore's Google reviews

Questions about King & Chasemore Hove Sales

How many reviews does King & Chasemore Hove Sales have?

King & Chasemore's Brighton and Hove office has 210 reviews across two platforms: 192 on Google, 18 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is King & Chasemore Hove Sales's rating?

King & Chasemore Hove Sales is rated 4.5 out of 5 across all 210 reviews, and 4.7 out of 5 on Google from 192 reviews, checked 9 October 2026.

Where is King & Chasemore's Brighton and Hove office?

King & Chasemore Hove Sales, 20 Church Road, Hove, BN3 2FN, Brighton and Hove BN3 2FN.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.