King Steyning reviews

★★★★★ 5/5

Google

We knew instantly that King & Chasemore was right for us. Upon meeting Bruno for the first time, we felt at ease he explained the whole process to us and was warm and friendly. Madi was on hand for any questions and great with advice for first time sellers like us! Very thorough and professional as well as being so lovely too. They explain the process at every step so we always knew what was going on. Shout out to Charlie who was very welcoming and friendly too. I would 100% recommend K&C in Steyning

Angela · 12 September 2026

★★★★★ 5/5

Google

Highly recommend King and Chasemore. I have been working with Madi to purchase ky property, Madi has been brilliant and was always at the end of the phone or email due to my poor signal haha to ensure I had an update or just reassure everything is gping in the right direction. Thank you!

Zeba · 28 September 2026

★★★★★ 5/5

Google

When the joint owners decided to put our inherited house on the market we invited three local Estate Agents with a view to selling for us. Bruno impressed with his excellent presentation which was professional and informative. We are delighted that King & Chasemore have achieved a sale which has been completed this week. Our main point of contact has been with Madi who has been a great pleasure to work with. Madi is a credit to her profession, friendly and excellent at her job, calming when things got bumpy, proactive and responsive. We would like to thank Madi, Bruno and Louise for doing such an excellent job for us on what has been a rather difficult sale and have no hesitation in recommending them.

Helen · 16 February 2026

★★★★★ 5/5

Google

The whole team in the Steyning branch were so friendly and professional. They dealt with my sale competently and fast. I put all faith in to them and they delivered. Special mention to Madi who was assigned to us selling a parkhome. She was on the ball and knew exactly the process to get it over the line.

Jamie · 12 July 2026

★★★★★ 5/5

Google

A huge thank you to Madi for managing our house sale. She was professional, helpful and kept everything moving smoothly throughout the process. Communication was excellent and we always felt well looked after. We really appreciated all her help and would happily recommend her!

Dean · 12 September 2026

★★★★★ 5/5

Google

Madi is highly professional as she is hardworking, really pleasant and communicates well. I trust her judgement completely, and I always feel prioritised when I speak to her. She is surrounded by an excellent team at the Steyning branch, and it's an absolute pleasure working with her through the sale of my property. I highly recommend her services to anyone wishing to buy or sale in the area

JESINA · 16 January 2026

★★★★★ 5/5

Google

I had signed up with an online estate agent initially, in the hope of saving some money, but was less than impressed with their service. And then Bruno happened to stop at my door, and I was instantly impressed by his knowledge and manner. He and Madi proved to be extremely effective and professional, finding us a buyer quickly, and helping with all our conveyancing questions, and chivvying our conveyancers along when they were being slow to respond. They were always welcoming when we went in to the office and quick to respond by email, and made the whole experience a lot easier than it would otherwise have been.

Sophie · 28 September 2026

★★★★★ 1/5

Trustpilot

We had a disappointing experience with…

We had a disappointing experience with the way our application was handled by Amelia. From the beginning, we were encouraged to proceed and submit an offer, with the impression that things were moving forward positively. Based on this, we acted quickly and in good faith. However, after submitting our offer, the process changed unexpectedly, and we were informed that further viewings would continue before any decision would be made. While we understand that landlords may wish to consider multiple applicants, the lack of clear guidance and inconsistent communication from Amelia made the process feel unclear and, at times, misleading. As prospective tenants on a tight relocation timeline, clear and consistent communication is extremely important. Unfortunately, we felt that the process was not managed in a way that reflected this. We hope that in future, applicants are given clearer expectations and guidance from the outset to avoid unnecessary uncertainty and inconvenience.

Selin · 30 March 2026

★★★★★ 5/5

Google

The whole team at K&C in Steyning were very good with us. Particularly wanted to say how impressed we were with Madi in the Steyning office. Madi is very thorough, a good communicator, and also very understanding; she has excellent people skills.

Mel · 16 March 2026

★★★★★ 5/5

Google

I recently contacted this agent about a property in Steyning. I spoke to Maddi who was professional friendly and helpful. I have no hesitation in recommending Maddi Keith x

Keefy · 12 June 2026

★★★★★ 5/5

Trustpilot

From start to finish Iv been so…

From start to finish Iv been so impressed with king & Chasemore. Especially Conor from the saltdean branch. 1- Conor understood the extra care my daughter requires and went above and beyond at the viewing, making her very comfortable. 2- From the moment my daughter was excepted for the property Conor stayed in constant contact with us with regular updates. 3- the day we picked up the keys went brilliantly, my daughter received a cute little gift box for moving into her property and everything was explained properly. Couldn’t be happier with how easy it all went. Thank you to Conor for being so professional and understanding. 5 star service

Kerri · 25 September 2025

★★★★★ 5/5

Google

Great experience with King and Chasemore, Charlie in particular. I am a contractor, asked to do some work at one of the properties they have on the market. Their communication, professionalism and accommodation allowed us to complete the works ahead of schedule and to a great standard.

Adam · 5 October 2026

★★★★★ 5/5

Google

Bruno and his team are absolutely brilliant. Great communication, really respectful and professional at all times. I can't recommend them enough. As someone who is always quite cautious and relatively new to house buying and selling, the team have been patient and considerate. Always willing to work around us and our busy lives, I would never use a different agent now. Julian Man, the mortgage advisor is wonderful. Kind and patient and a clear expert in his field. I am so impressed with the service I have got from them all. Thank you Bruno, Julian and the Team for everything.

Lucy · 18 May 2024

★★★★★ 5/5

Google

I would highly recommend King & Chasemore for buying or selling your property. Bruno Sandilands is undoubtedly one of the best and nicest agents we have ever had the pleasure of doing business with. He really listened to our brief and came up with the house of our dreams. He was absolutely brilliant during the negotiation process and often would ring us with updates out of hours, as he appreciated that we were on tenterhooks as it can be quite a stressful process, and we found this service above and beyond. He was so calm and patient throughout, and has a lovely sense of humour. He is also very honest, transparent and trustworthy which we found so reassuring. Thank you Bruno for your most amazing customer service!

Anne-Marie · 18 May 2024

★★★★★ 5/5

Google

On the recommendation of family who sold their house through King & Chasemore, Steyning. Bruno Sandilands did a valuation on my property. I was not disappointed, in fact I was really impressed. Bruno was kindly professional, informative and realistic. The whole process was a pleasure thanks to him.

Mrs · 6 August 2025

★★★★★ 5/5

Google

We just want to say a huge thank you to Reece, Ellie and Bruno. We had an awful experience trying to buy a bungalow in Steyning from another local estate agent. Thank fully, it was on with two agents, the other being King and Chasemore. Right from the first phonecall, Reece was just wonderful. The whole team were professional, kind, trustworthy and transparent throughout the whole process. We are extremely grateful for all of their hardwork and support over the past 2 months. An absolute dream team. Thank you Sian and Michael

Sian · 16 April 2024

★★★★★ 5/5

Google

I can’t thank Bruno and the team enough for the support we received on our purchase. From surprising us with the property we eventually purchased, (It would not have been a property we would naturally have been attracted to) to the post sale support and general help during a challenging and uncertain period. Having been in the market for over a year we have experienced every type of agent and I’d rate K&C in the top percentile. Thanks!

George · 13 April 2024

★★★★★ 2/5

Trustpilot

We have rented a 4 bedroom re renovated…

We have rented a 4 bedroom re renovated cottage from them. The way the property was presented and what we got went in a misleading direction. EPC: B / C Last update 2019 This was one of the coldest houses we ever lived! No floor insulation the carpet was on floorboards! Two winters freeze to death! The storage heaters did not performed and the underfloor heating was so expensive £500 pm so unaffordable! Gaps in the patio door lost heat we only could sit in the house with blankets. Reported the patio-door gap from day one nothing was happening until end of second winter. There was a wood burner totally useless just polluting the air and the room was cold as soon the fire stopped. The wood burner totally useless however they insisted to clean it which cost £45. Our chimney man said it has not been cleaned for some years! The landlady said we cleaned it so totally untrustworthy! K&C did not told us that the landlady lives next door with her barking dog! It’s nice to given the choice if I want to live next to a nosey landlady! No pets allowed for us by the way! In the summer the fumes of petrol comes from the A27 it stinks so can’t sit in the garden. There are neighbours burning grass in their garden midweek the smoke was unbearable. In Falmer that’s ok smoke away! We had rats in the attic not just one a nest so pest control came it took two rounds to kill them. The wood lice upstairs was madness they came from everywhere pipes, gaps shower drains or roof in the bed, curtains, walls never seen anything like it! Harmless insects but unpleasant! Check-in report: Agent gave us the key and check in report was left basically do it yourself. The garden front and back was redone by a landscape gardener. I always keep the garden tidy never had any issues or problems with the deposit. This landlady wanted it back as received. She kept £300 from the deposit no clear answer for what messing us about. The front garden is a gravel parking nothing to look at! The two years of living there was a nightmare, financially draining and ripped off! Only one house inspection and that was poor too. Will never use this agency again! Why? Check out process with Countrywide topped it. No wonder they have 90% one star reviews read it! No negation skills no professionalism I am shocked how countrywide can survive as a business👎🏻

Consumer · 25 June 2025

★★★★★ 5/5

Google

I am in the process of buying a flat through King & Chasemore. Over the years I have bought and sold quite a few properties and therefore had dealings with many estate agents. These are the best to date. Eloisa Whyte is the negotiator who has been dealing with me and she has been wonderful, always on time and seemingly having the answers to all my questions with a lovely sunny disposition. I would thoroughly recommend them.

Susan · 16 April 2024

★★★★★ 5/5

Google

Excellent estate agency. Bruno Sandilands is brilliant and the best estate agent I have ever met. Thoroughly professional, straightforward and empathetic, he carefully advised us and was thorough and practical about what had to be done. From probate valuation to sale completion, we cannot fault anything he and his staff have done! Very pleased indeed!

Jannice · 5 March 2025

★★★★★ 5/5

Trustpilot

Great experience with letting a…

Great experience with letting a property previously managed by another agent.There was a substantial amount of repairs needed pre-letting, and Stephanie and the team arranged everything before a successful letting

Raymond · 4 August 2026

★★★★★ 5/5

Google

Estate agents can get a fairly bad rap at times but I can honestly say it has been an absolute pleasure dealing with all of the team at K&C. From the initial meeting with Tim at our home to discuss the marketing of our property it was clear that K&C take a very proactive approach and don't simply just rely on what other properties have sold for in the local area. Their appraisal of our property was truly bespoke and based on their expert knowledge of the property market. Once we decided to go with K&C the communication at all phases was exemplary. Bruno, Jena, and Reece are absolute professionals who are very easy to talk to and are genuinely interested and invested in not only the sale of your house but also your onward property search. Not at any point during the sale of our property did we feel under pressure to sell so K&C could get their commission, in fact the team constantly reassured us that the right house would come along and not to force\rush into a purchase. I would not hesitate in recommending K&C to anyone, you will not be disappointed by the level service you receive. They will be the only estate agents we use in the future. All the best to Bruno and the team.

Craig · 16 April 2023

★★★★★ 5/5

Google

We used Bruno at King & Chasemore, Steyning to act for us on the sale of our house. We asked that the sale should proceed with minimal advertising and promotion; Bruno respected these wishes and acted in a most professional and friendly manner throughout. We would recommend King & Chasemore, and especially Bruno, wholeheartedly.

David · 13 April 2024

★★★★★ 5/5

Google

Great job - grateful for the support. Bruno and the team were friendly and professional which made the whole process effortless.

Ann-Marie · 27 July 2025