Trusted Agent profile
★★★★★
2,580 reviews across 15 offices and 3 platforms
King & Chasemore has 15 offices, in Crawley, Brighton, Hove, Brighton and Hove, Worthing (two offices), Saltdean, Chichester (three offices), Bognor Regis (two offices), Midhurst, Steyning and Berwick-Upon-Tweed. Together they have 2,580 reviews on three platforms, rated 4.7 out of 5 overall.
2,525
Reviews on Google
All 15 offices
37
Reviews on Facebook
All 15 offices
18
Reviews on Trustpilot
Business-wide
King & Chasemore's 15 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleMe and my partner have been dealing with Anthony Ravensdale. He has been absolutely amazing. I enquired for a one bedroom flat and he done everything he can to get us into a 3 bedroom. Within less than a week we have a move in date and are …
Thank you for taking the time to leave us your 5* review Charlotte! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleWithout meaning to copy previous reviews I seriously cannot write anything negative about Sophie or Tony. From the moment I met Tony at the property for the viewing and Sophie on move in day absolutely nothing has been too much for them…..I …
Hello Hannah, Thank you so much for your wonderful 5* review! We're thrilled to hear that … More
5/5
GoogleMax Leal was very helpful, patient and kind.
Thank you for your kind words, we are glad to hear that Max provided you with excellent assistance. We strive to provide the best customer service experience possible and are thrilled to know that we have succeeded with you. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleWent above and beyond with every staff member being incredibly helpful
Thank you so much for your kind words! We take pride in providing exceptional service and are thrilled to hear that our staff went above and beyond for you. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleMy partner and I started looking at properties back in March and met Nathalie at a viewing shortly after. She was incredibly reassuring and did an amazing job showing us around that initial property. But her dedication to the role and attentiveness to her clients didn’t end there. For the past six months, she has been checking in on us regularly and providing several matches. She understood exactly what we needed and has done an exemplary job tailoring her approach to our needs. Our top home may not have been sold by King and Chasemore, but the best estate agent is definitely on your team.
"Thank you for choosing Nathalie and King and Chasemore for your property search! We strive to provide top-notch service and are thrilled to hear about your positive experience. Nathalie's dedication and attentiveness are what sets us apart and we're delighted to have her on our team. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleFound my dream place - really great agency, responsive, quick, friendly - Jess was a pleasure to work with and the rest of the team made sorting all the paperwork really stress free. Found my flat and was ready to move in within a few weeks. Thank you for the great service.
Thank you for taking the time to leave us your 5* review Anya! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleJen and Jess helped us so much with our most recent move, especially when they went out of their way to make sure our cat could move with us and be safe. Thank you so much again
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleFriendly and efficient. Had a lovely experiencing finding my new home with Jen & Stephanie at King & Chasemore.
Thank you for taking the time to leave us this amazing 5* review Bridget. Kind regards Lucy, Customer Relations.
4/5
GoogleRating only, no written review.
Thank you for taking the time to rate our services and for your brilliant 4* review. We value your feedback and wish you a wonderful day. Kind regards, Lucy, Customer Relations
4/5
GoogleHad a great experience with King & Chasemore Letting Agency. The letting agents Jennifer and Jess were very efficient in the initial interest process and smooth and effective with that is always a mundane document process.
Thank you for your lovely review Sesi. Best wishes, Lucy, Customer Relations.
5/5
GoogleReally prompt and professional lettings agent. We were supported by Jen and Jess based at the Hove branch, who have both been wonderful to work with. Highly recommend!
Thank you Maddie for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleSuper helpful and great communication, very happy to have found mine and my partners dream flat thanks to the help of Jen and Jess! Thank you so much!
Thank you for your wonderful 5* review Elliot! We're thrilled to hear that Jen and Jess were able to help you and your partner find your dream flat. Your satisfaction is our top priority, and we're delighted to have been a part of your journey. Best wishes, Lucy, Customer Relations Team
5/5
GoogleJen, Jess & Stephanie are a fantastic team at King & Chasemore - always helpful and friendly and a pleasure to deal with
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe customer service we received from Jen at King and Chasemore in Hove was absolutely brilliant. The whole process was made so easy and smooth. Thank you Jen
Many thanks for your outstanding 5* review and your generous comments Musa. Best wishes, Lucy, Customer Relations.
5/5
GoogleI can’t recommend Jen from King and Chasemore enough. Brilliant customer service and fantastic knowledge and skills. Secured our new home with no problems. Thank you :)
Thank you for your thoughtful 5* review and recommendation Aneta! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleI would highly recommend the entire sales team in Hove - especially Michael, Lauren and Jaden. They are all professional, friendly and were able to answer all of my many questions. I will be recommending the team to all of my friends and family and will absolutely return for any future purchases. Thank you!
Thank you for your excellent 5* review and kind words of our dedicated team Rebecca. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
GoogleI've never been so happy with a service like the one I was provided at King at Chasemore in Hove. I had the opportunity of meeting the team, Jen, Jess and Steph who made the process so easy. They explained each step clearly and held my hand through the whole process. The service was very professional, to an extremely high degree and done with so much respect. I would recommend this team to anyone who's looking to rent in Hove. I've never been so impressed with such a service! Thank you King and Chasemore :)
Thank you for taking the time to leave us this tremendous 5* review and recommendation Michael. Kind regards, Lucy, Customer Relations.
5/5
GoogleI had a really good experience working with Stephanie Pullen, Lettings Manager and Jennifer McIntyre, Assistant Letting Manager at King & Chasemore Lettings. This is the 2nd time that they have undertaken the letting of my property for me. The experience on both occasions has been informative and excellent.
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleA Game-Changing Experience with Chane at King & Chasemore In an industry often criticized for lackluster service, working with Chane at King & Chasemore has been nothing short of transformative. Chane doesn’t just manage the process, she optimizes it, taking notice of every detail, acting with precision and decisiveness, and most importantly, placing the homeowner’s best interests at the core of every decision. Her ability to navigate the complexities of the property market with both professionalism and genuine care is a refreshing anomaly. It’s rare to find an estate agent who balances speed and strategy so effortlessly. Having experienced this exceptional standard of service, I’m not just satisfied, I’m thrilled with my choice. King & Chasemore, through Chane, has set a new benchmark for estate agency. I’ll undoubtedly continue this partnership and recommend it to anyone seeking an estate agent who delivers beyond expectations
Thank you so much for your glowing 5* review! We're thrilled to hear about your game-changing experience with Chane at King & Chasemore. Your kind words truly mean a lot to us, and we're delighted to have set a new benchmark for you. Best regards, Lucy, Customer Relations Team
5/5
GoogleChane was amazing all the way through really helped us get in to a new home was always there to help or answer questions we had and was easy to talk to and make us feel a bit better in a stressful time
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleFrom the first day we've met Chanee she was professional and a lovely personality. Easy to talk to, she listened to our needs and made sure to find the best way to communicate between us and the landlord. The whole experience went smoothly due to her organisation, emphaty and nice nature. From our experience there are only a few agents in this area that can be compared to Chanee. There's so many more positive things that can be said, I would highly recommend Chanee if you want a stress free transaction and King and Chasemore as an agency . Thank you 😊 .
Thank you so much for your kind words! We are thrilled to hear that Chanee provided such excellent service and made your experience stress-free. We are lucky to have her on our team and we will definitely pass along your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI need to put pen to paper and shout out to Harry Moseley…Harry introduced us to a flat they had on their books..From the outset Harry had demonstrated a 100 percent commitment to his customers in the way he followed up on any queries once we had put the offer in on our dream flat to contacting the seller when necessary questions were raised…Harry keep up the good work and I have no doubt you will go many places
Thank you so much for your kind words! We are thrilled to hear that Harry's commitment to his customers has left such a positive impression. We will make sure to pass along your praises to him and we look forward to helping you find your dream flat. Best wishes, Lucy Mawer, Customer Feedback and Support Team
5/5
Google5-Star Review for Chané at King & Chasemore We cannot recommend Chané highly enough for her incredible support during our search for a rental property. From the very beginning, she was professional, knowledgeable, and genuinely committed to helping us find the perfect home. Chané’s communication was outstanding, she kept us informed every step of the way, responded promptly to all our questions, and provided valuable insights about current market conditions. Her expertise made the entire process smooth and stress-free. What truly sets Chané apart is her willingness to go the extra mile for her clients. Not only did she assist us with our rental needs, but when we mentioned the possibility of buying in the future, she immediately connected us with King & Chasemore’s in-house mortgage advisor for a free consultation. This level of care and attention shows how much she values her clients’ long-term needs. Thanks to Chané, we feel completely looked after and will absolutely be returning to King & Chasemore for any future property needs. If you’re looking for an agent who is responsive, well-informed, and genuinely supportive, Chané is the one to work with! Thank you, Chané, you’ve been amazing!⭐⭐⭐⭐⭐
Thank you so much for your glowing 5-star review, we are delighted to hear that Chané provided you with exceptional support during your rental property search. We take pride in our agents' knowledge and dedication to our clients' needs, and it's fantastic to hear that Chané went above and beyond to assist you. Our team at King & Chasemore looks forward to working with you in the future for any of your property needs. Thank you for choosing us, and thank you, Chané, for being an amazing agent! ⭐⭐⭐⭐⭐ Kind regards, Lucy Mawer, Customer Feedback and Support Team
5/5
GoogleGreat experience with King and Chasemore. They were really helpful, nothing was too much trouble, and the staff are very friendly. I would definitely use them again.
Thank you for your thoughtful 5* review Bryony! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for King & Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
King & Chasemore and its branches won ESTAS awards in two years, most recently 2021.
ESTAS winners in two years, the group and its branches: 2020, 2021.
ESTAS awards by year, 2020 to 20212021 2 Silver and 2 Best in County across two branches ESTAS 2021 winners
2020 1 Silver, 1 Bronze and 1 Best in County across two branches ESTAS 2020 winners
Source: ESTAS winners lists, as published, linked by year.
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Crawley has the most, with 551 reviews rated 4.8 out of 5, followed by Brighton with 256.
The 15 King & Chasemore offices, by town:
Yes. In The Trusted Agent 2026 awards, Crawley won Platinum, Brighton won Trusted Agent and four more branches won Trusted Agent. At the ESTAS 2021 awards its branches won 2 Silver and 2 Best in County awards. The group and its branches have also won 3 other industry awards since 2020.
