Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI’ve received excellent service from Susie Jacob and the team and cannot recommend them highly enough. They’ve helped me on several occasions with buying one of their properties, often going above and beyond to make things easier. I would certainly use them again, many thanks!
Julian · 27 October 2025 · King & Chasemore Saltdean
Agent replied · 26 December 2025
Thank you for the glowing review! We are thrilled to have been able to provide you with excellent service and help make your property buying experience a positive one. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleFriendly and knowledgeable
Tracy · 27 October 2025 · King & Chasemore Saltdean
Agent replied · 26 December 2025
Thank you for your kind review! We strive to provide friendly and knowledgeable service to our customers every day. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI honestly couldn’t recommend King & Chasemore enough. From start to finish, their service has been amazing ...so friendly, helpful, and efficient. I always felt completely comfortable picking up the phone with any questions, and they were brilliant at keeping me updated throughout the process.
As someone who really values reassurance and clear communication, I was so grateful for their openness and regular updates ... it made everything feel smooth and stress-free.
As a 23-year-old relocating to a completely new area for work, the whole experience could have felt quite daunting, but the team made it so much easier and genuinely enjoyable. They’ve helped me find a rental property I’m really looking forward to moving into and settling down in.
A special thank you to Dan and Flo, who I spoke with the most and who dealt with the process for me, they were both outstanding and made the entire process feel seamless.
Truly a five-star service from start to finish!
Briony · 26 October 2025 · King & Chasemore Worthing Sales
Agent replied · 9 November 2025
Thank you so much for your glowing review! We are thrilled to hear that our team, especially Dan and Flo, were able to make your relocation process smooth and stress-free. This is exactly the kind of service we strive to provide to all our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI’ve been renting with this letting agency for about a month now, and I couldn’t be happier with the service. From the very beginning, everything was handled professionally and smoothly. Before moving in, they made sure all the details were sorted out, which made the whole process stress-free for us.
All the staff have been very friendly and helpful throughout, especially Daniel, who guided us through every step of the letting process and always made sure we had everything we needed.
It’s been a great experience so far, no problems at all, and I really appreciate how organized and supportive the team has been. Highly recommended!
Melvin · 26 October 2025 · King & Chasemore Worthing Sales
Agent replied · 9 November 2025
We are thrilled to hear about your positive experience with us! Providing excellent service and a smooth process for our clients is our top priority. Our team, especially Daniel, is dedicated to ensuring your satisfaction. Thank you for the kind words and for recommending us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleTook less than 2 weeks from viewing the property to moving in! Everything was super quick, excellent communication, highly recommend using them!
Monika · 24 October 2025 · King & Chasemore Hove Sales
Agent replied · 26 October 2025
Thank you so much for the kind words! We strive to make the moving process as efficient and seamless as possible. We are thrilled to hear your experience with us was excellent and we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRating only, no written review.
Michael · 22 October 2025 · King & Chasemore Crawley
Agent replied · 12 November 2025
Thank you for your feedback and it’s great to hear you had such a fantastic experience with us. We’d love to know more so feel free to add any comments if you have the time!
★★★★★ 5/5
GoogleRating only, no written review.
Trompette · 22 October 2025 · King & Chasemore Crawley
Agent replied · 12 November 2025
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again.
Lucy,
Customer Relations Team
★★★★★ 5/5
GoogleTony was very professional helpful, easy to talk to and over all I would thoroughly recommend him.
Jasmine · 18 October 2025 · King & Chasemore Midhurst Sales
Agent replied · 22 October 2025
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Tony provided professional and helpful service. We truly value your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI’ am so happy with the services provided by Jack cripps. Very helpful and got good guidance throughout my processing.
Thank you
Parvathy · 17 October 2025 · King & Chasemore Worthing Sales
Agent replied · 23 October 2025
Thank you for your positive review! We are thrilled to hear that Jack Cripps provided helpful guidance during your processing. It is our goal to provide exceptional services to all our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleCloe and Neil have been helpful through every step of getting a home. Worked swiftly with amazing communication.
William · 16 October 2025 · King & Chasemore Crawley
Agent replied · 16 April 2026
Thank you so much for your kind words! We pride ourselves on top-notch customer service and are thrilled to hear that Cloe and Neil were able to make your home-buying experience seamless and easy. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleReally helpful and made the whole process so easy highly recommend
Michael · 16 October 2025 · King & Chasemore Crawley
Agent replied · 16 April 2026
Thank you for your positive feedback! We strive to make each customer's experience as seamless as possible. It means a lot to us that you would recommend our services. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWonderful service #highlyrecomended
Satpal · 16 October 2025 · King & Chasemore Crawley
Agent replied · 16 April 2026
Thank you for the fantastic review! We strive to provide top-notch service and are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleBecky has been really awesome.
Sat with us and explained everything in details.
Looking forward to move in our new house with this amazing & professional team.
Xx
Hansa · 16 October 2025 · King & Chasemore Crawley
Agent replied · 16 April 2026
Thank you for the kind review! We are so happy to have provided you with a smooth and informative experience. We can't wait to help you move into your new house with our dedicated team by your side! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleBecks was very helpful and approachable. She make us feel very welcome on our day one.
Aashveer · 16 October 2025 · King & Chasemore Crawley
Agent replied · 16 April 2026
"Thank you for your kind words! We pride ourselves on providing excellent customer service and we're thrilled to hear that Becks made your first day with us special. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleExcellent service
I would like to highlight Excellent communication from Cloe And starting package with Becky, amazing sales with Niel . Overall amazing straight forward service . 5 🌟 …
Vinessa · 16 October 2025 · King & Chasemore Crawley
Agent replied · 16 April 2026
Wow, thank you for the glowing review! Providing excellent service and exceptional communication is always our top priority. We are thrilled to hear that Cloe, Becky, and Niel were able to make your experience with us truly amazing. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRating only, no written review.
Dan · 16 October 2025 · King & Chasemore Crawley
Agent replied · 16 April 2026
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again.
Lucy,
Customer Relations Team
★★★★★ 5/5
GoogleI had such a great and amazing experience with Neill Pattenden in Crawley branch, a very warm welcome with a big smile on his face. Neill has been of great help to me, and explained everything thing I wanted to know in details, I would recommend Kings and Chasemore lettings agency to anyone looking for a place to let. A big thank you Neill and your team.
Mary · 16 October 2025 · King & Chasemore Crawley
Agent replied · 16 April 2026
Thank you so much for choosing Kings and Chasemore for your letting needs! We take pride in providing exceptional customer service and we're so glad that Neill and our team were able to help you find a place to let. We appreciate your recommendation and hope to continue exceeding your expectations in the future. Thank you again for your kind words! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleIf you are a Tennant renting, DO NOT USE.
The managing agents are terrible.
I moved into a poorly cleaned flat, had to pay out of my own pocket to make good. Management requests were rarely followed up. Then they did not return my deposit or confirm any proposed deduction amount despite almost 3 months passing.
Sophie · 16 October 2025 · King & Chasemore Midhurst
Agent replied · 16 April 2026
We are deeply sorry for the negative
experience you had with our company. We take all feedback seriously and we
appreciate you bringing this to our attention. Please email me at
EAComplaints@Connellsgroup.co.uk if you wish to discuss this further. Kind regards,
Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe have been very impressed with the quality of service provided by staff at the Church Road, Hove branch. Jen in particular has been friendly and efficient, what a lovely lady. She was proactive in obtaining our business in the first …
Janet · 16 October 2025 · King & Chasemore Hove
Agent replied · 16 April 2026
Thank you for your kind words! We are so glad you had a positive experience at our Church Road, Hove branch. We strive to provide excellent service and we are thrilled Jen was able to secure your business. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GooglePaddy and his team offer a world class service. They have a superb knowledge of both property and people and combine the two to give a truly exemplary service to both buyers and sellers. They have great integrity and their customer service is off the scale good at every level.
Isobel · 16 October 2025 · King & Chasemore Berwick-Upon-Tweed
Agent replied · 9 December 2024
Wow, thank you so much for your kind words. Can't wait to see what you do to the new house. Talk soon. Paddy.
★★★★★ 5/5
GoogleA perfect service from start to finish, nothing was too much trouble and we were kept informed every step of the way. I would gladly recommend Paddy and the team to anyone.
Ian · 16 October 2025 · King & Chasemore Berwick-Upon-Tweed
Agent replied · 11 November 2024
Morning Ian, Thank you very much for your kind words. Talk soon. Paddy.
★★★★★ 5/5
GoogleMy wife and I recently bought a house. We viewed the property with Chloe who was very helpful. All our questions were answered. She and Tamara contacted the vendor several times on our behalf and promptly provided information we had sought. The staff liased with our solicitor and our surveyor enabling the purchase to proceed smoothly. We were very satisfied with the service provided .
Christopher · 16 October 2025 · King & Chasemore Berwick-Upon-Tweed
Agent replied · 11 November 2024
Good morning Mr Benjamin, Thank you very much for your review. I hope you enjoy the new house. Regards Paddy.
★★★★★ 5/5
GoogleFollowing a disastrous flood at our home, while we were away on holiday, we were looking for alternative accommodation. We called in to King and Chasemore and were introduced to Anthony Ravensdale. We were treated very professionally, …
Anthony · 14 October 2025 · King & Chasemore Midhurst Sales
Agent replied · 25 July 2025
Thank you so much for your kind words! We are glad that we were able to provide you with a suitable rental property and handle the entire process professionally and effectively. We appreciate your trust in us and are always here to help in any way we can. Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleDuring the time it took to find a buyer and sell our late mother’s flat we were lucky to have the support and total professionalism of Amy Tripp. She made sure at all times that we were kept in the loop and drove things along when the chain …
Valerie · 14 October 2025 · King & Chasemore Midhurst Sales
Agent replied · 25 July 2025
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Feedback and Support Team.
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