King & Chasemore estate agents in Crawley, Brighton, Hove and 8 more

★★★★★ 1/5

Google

Poor and expensive experience - Requested in writing they let the property for a minimum of 12 months as this is the minimum period I offer tenants. The contract was written out for 6 months only (I stupidly took their word for it that is was 12 months), tenant left then I had a 2 month void and a £400+ Council tax bill. On top of their fees, lost rent and the cost for another agent to find a new tenant etc The "Mistake" has cost me over £4300!!!

Paul · 26 October 2018 · King & Chasemore Chichester (57 North Street)

★★★★★ 1/5

Google

I am absolutely appalled with the lack of communication. I viewed a property at 5pm last night and contacted the agency to make an offer at 8.50 this morning. I was told that the agent that showed me the property would call me back. I phoned and left a message again requesting a call back immediately as I was very interested and would make an offer today only to be contacted at 15.30 to say someone else had taken the property!!! Disgraceful customer service! I will be making a formal complaint and I will not let a property through King and Chasemore in the future if this is the way they treat their customers!!

Amy · 26 October 2018 · King & Chasemore Chichester (57 North Street)

★★★★★ 1/5

Google

They have cost me and my partner almost 3 thousand pounds, because they told us they had looked over our contract and saw we could move out early and now telling us we can't this building we live in me and my partner have been violently attacked by druggys and now they do this to us, we have to pay for their mistake I will never recommend king and chasemore ever

Jay · 26 October 2018 · King & Chasemore Worthing Sales

★★★★★ 1/5

Google

BUNCH OF IDIOTS!!!! My son Rung up yesterday to book a time for 11:15 to view a house down cottenham road in worthing. Got a call at 10am today to say the agent showing us around MIGHT be 5 miniteslate as she has a viewing in LITTLEHAMPTON at 10:45?! He turned up with his partner and 7 yearold daughter at 11:20 11:35 rolls past still nothing, he rung up and had to keep trying for 10 minutes before they final answer to tell him they will find out where the agent is and phone him back which never happened. 10 minutes later the person that was due to view the house AFTER him turned up, with a young child. Another 10 minutes off trying to get hold of the office, he phoned me up to collect him which took me 20 minutes to get to him and STILL no sign of the agent?!?!?! Simply appauling!! I intend on putting a letter through the door later to explain everything to the home owner, seeing as I agreed to pay a years rent up front for my son when he found the house he wanted (which seemed to be this one!) I'm sure he'd love to hear how much money you've just lost him!!

BigRob · 26 October 2018 · King & Chasemore Worthing Sales

★★★★★ 1/5

Google

King and Chasemore Worthing Before signing the contracts the agents promised -The gas/electric metres would be changed from prepay to regular connection. -The back overgrown garden would be cleared and prepared -That blinds or curtains (none in the house at all) could be fitted if a quote was provided for the landlord. Despite numerous phone calls some 5 weeks after having moved in, the meters have not been changed, the garden remains a jungle (in which were two dead rats were found) and there are no window coverings despite providing quotes weeks ago. This is happening in a property where it is known there are young children. Numerous telephone calls have been made to the branch and a detailed e-mail outlining the above sent to Louise on 20/09/18 over a week later there has been no contact and not even an acknowledgement of the e-mail. Poor does not even come close to describing the way that this situation is being handled by King and Chasmemore in Worthing.

Jack · 26 October 2018 · King & Chasemore Worthing Sales

★★★★★ 1/5

Google

Wasn't very happy with the service received at all. Enquired to view a property in Felpham which was going fine and had a been booked. This was on a Tuesday. I asked work to leave early also. The day of our viewing, Thursday, I realised I hadn't received a confirmation email so I rung and asked if it was still okay to view. They confirmed that they hadn't actually checked to make sure the viewing was okay and would ring me back asap. Got a call back within minutes and they confirmed they is heating works going in so we were unable to view but would let me know on Saturday what days we'd be able to rearrange it to. Saturday come - hadn't heard anything. Monday - nothing, Tuesday - nothing. I had heard the lettings department wasn't great and they'd lived up to my low expectations. I won't be enquiring to view a flat with them again.

Ellie · 25 October 2018 · King & Chasemore Bognor Regis Sales

★★★★★ 1/5

Google

Poor and expensive experience - Requested in writing they let the property for a minimum of 12 months as this is the minimum period I offer tenants. The contract was written out for 6 months only (I stupidly took their word for it that is was 12 months), tenant left then I had a 2 month void and a £400+ Council tax bill. On top of their fees, lost rent and the cost for another agent to find a new tenant etc The "Mistake" has cost me over £4300!!!

Paul · 25 October 2018 · King & Chasemore Chichester Sales

★★★★★ 1/5

Google

I am absolutely appalled with the lack of communication. I viewed a property at 5pm last night and contacted the agency to make an offer at 8.50 this morning. I was told that the agent that showed me the property would call me back. I phoned and left a message again requesting a call back immediately as I was very interested and would make an offer today only to be contacted at 15.30 to say someone else had taken the property!!! Disgraceful customer service! I will be making a formal complaint and I will not let a property through King and Chasemore in the future if this is the way they treat their customers!!

Amy · 25 October 2018 · King & Chasemore Chichester Sales

★★★★★ 5/5

Facebook

Fantastic estate agents would highly recommend them especially Gary Evens a very professional team.

Vicky · 14 October 2018 · King & Chasemore Bognor Regis Sales

★★★★★ 1/5

Facebook

Don’t respect privacy, unprofessional agents who fail to turn up (lancing branch). Dont sell your house with them and don’t rent through them

David · 20 September 2018 · King & Chasemore Bognor Regis Sales

★★★★★ 5/5

Google

Very helpfull and friendly staff, even if at the end I didnt rent my 2 beds with them they manage for 4-5 house presentations, 5 stars.

Cristian · 26 August 2018 · King & Chasemore Crawley

★★★★★ 1/5

Google

Desorganised letting department very unprofessional.

Xavi · 23 June 2018 · King & Chasemore Hove

★★★★★ 5/5

Google

dealt with Zoe Matthews - very efficient

Ruth · 23 June 2018 · King & Chasemore Hove

★★★★★ 1/5

Google

The worst experience with a letting agency. My husband, our 2 years old and myself have been left without accommodation on a Friday afternoon (3 days away from the date we were giving our old flat back). We visited the flat in the summer, it needed work but after negotiations with the landlord we agreed to take it and do some of it ourselves for a lower rent. We did notice a weird smell in the entrance on the first visit and ask the letting agent to find out what it was and make sure that was fixed before we move in (we thought that was the fish & chips shop next door). We got a call from the agent 2 days before we were due to move in letting us know that the smell was coming from under the stairs and it was because it was infested with rats but being Cleaned and fixed. The agent even ask me if I wanted to pay the deposit that day on the phone. Which obviously I refused and I asked her to see the flat one last time before we pay or sign anything. Few days later on the Friday the agent was over 1hour late to show us the flat because the cleaner did not bring back the keys after cleaning the property. After a long wait outside the property she finally arrived and there we found that the flat was not clean, We saw obvious traces of alive rats under the stairs but also upstairs in the kitchen (behind dirty cooker) and under the bath. The place was dirty and not cleared from the previous tenants garbage. Having a toddler we refused to move in or pay any deposit. The agent told us they had nothing else to offer and that was the end of it!!!! Oh yes she apologised and wish us good luck on finding a new house.

Laurie · 23 June 2018 · King & Chasemore Hove

★★★★★ 1/5

Google

They have cost me and my partner almost 3 thousand pounds, because they told us they had looked over our contract and saw we could move out early and now telling us we can't this building we live in me and my partner have been violently attacked by druggys and now they do this to us, we have to pay for their mistake I will never recommend king and chasemore ever

Jay · 23 June 2018 · King & Chasemore Worthing (15 Chapel Road)

★★★★★ 1/5

Google

BUNCH OF IDIOTS!!!! My son Rung up yesterday to book a time for 11:15 to view a house down cottenham road in worthing. Got a call at 10am today to say the agent showing us around MIGHT be 5 miniteslate as she has a viewing in LITTLEHAMPTON at 10:45?! He turned up with his partner and 7 yearold daughter at 11:20 11:35 rolls past still nothing, he rung up and had to keep trying for 10 minutes before they final answer to tell him they will find out where the agent is and phone him back which never happened. 10 minutes later the person that was due to view the house AFTER him turned up, with a young child. Another 10 minutes off trying to get hold of the office, he phoned me up to collect him which took me 20 minutes to get to him and STILL no sign of the agent?!?!?! Simply appauling!! I intend on putting a letter through the door later to explain everything to the home owner, seeing as I agreed to pay a years rent up front for my son when he found the house he wanted (which seemed to be this one!) I'm sure he'd love to hear how much money you've just lost him!!

BigRob · 23 June 2018 · King & Chasemore Worthing (15 Chapel Road)

★★★★★ 3/5

Google

I always use King and Chasemore Worthing for my property sales and purchases. The communication is fantastic, always updating me on viewing feedback and deal with the whole transaction for me. A cut above the rest, I would recommend them time and time again.

Rebecca · 23 June 2018 · King & Chasemore Worthing (15 Chapel Road)

★★★★★ 5/5

Google

I rented from these guys and they were pleasant, always helpful and charmingly non-corporate as you'd expect from a local agency

Paul · 22 June 2018 · King & Chasemore Saltdean

★★★★★ 4/5

Google

Good service. Only downside is that due to the agent being in training/ off during the week no one at all to answer emails/phone calls for these days due to only one staff member working in lettings.

Henrietta · 22 June 2018 · King & Chasemore Saltdean

★★★★★ 5/5

Google

Excellent professional service provided by Adam Denton at King and Chasemore. The whole process of moving into the new property was stress free. Thank you

Graham · 22 June 2018 · King & Chasemore Saltdean

★★★★★ 5/5

Google

Adam provided a very efficient and friendly service - he found a suitable tenant within one day and she moved in, all checks having been completed, the next working day! Recommended.

Michael · 22 June 2018 · King & Chasemore Saltdean

★★★★★ 5/5

Google

Excellent customer service. It was indeed a smooth process from our letting agent Adam. Thank you so much. Will definitely recommend King and Chasemore to my friends.

Richard · 22 June 2018 · King & Chasemore Saltdean

★★★★★ 4/5

Google

Adam Denton at King & Chasemore has been extremely helpful and professional in letting me my studio flat. He communicates in detail, intercedes and is able to turn situations around very quick. I certainly recommend working with this agency.

Marouschka · 22 June 2018 · King & Chasemore Saltdean

★★★★★ 5/5

Google

Thanks a lot King and Chasemore, very efficient and very professional service ,the whole thing went smoothly, i wouldn't hesitate to use them again.

Kev · 22 June 2018 · King & Chasemore Brighton