5/5
GoogleRating only, no written review.
Agent replied · 21 June 2024
Thank you Iuliana for the 5* review. Kind regards, Lucy
Trusted Agent profile
King & Chasemore estate agents in Crawley, Brighton, Hove and 8 more
★★★★★
2,580 reviews across 15 offices and 3 platforms
King & Chasemore has 15 offices, in Crawley, Brighton, Hove, Brighton and Hove, Worthing (two offices), Saltdean, Chichester (three offices), Bognor Regis (two offices), Midhurst, Steyning and Berwick-Upon-Tweed. Together they have 2,580 reviews on three platforms, rated 4.7 out of 5 overall.
2,525
Reviews on Google
All 15 offices
37
Reviews on Facebook
All 15 offices
18
Reviews on Trustpilot
Business-wide
Our offices
King & Chasemore's 15 offices, most reviewed first. Each has its own page.
- King & Chasemore Crawley45 High Street, RH10 1BQ551 reviews · 533 on Google (4.9)49 in the last 90 days
- King & Chasemore Brighton49-50 Lewes Road, Brighton, BN2 3HW256 reviews · 238 on Google (4.8)7 in the last 90 days
- King & Chasemore Hove20, Church Road, BN3 2FN249 reviews · 249 on Google (4.7)8 in the last 90 days
- King & Chasemore Hove Sales20 Church Road, Hove, BN3 2FN, BN3 2FN248 reviews · 230 on Google (4.7)9 in the last 90 days
- King & Chasemore Worthing (15 Chapel Road)15 Chapel Road, BN11 1EG224 reviews · 206 on Google (4.7)13 in the last 90 days
- King & Chasemore Worthing Sales15 Chapel Road, Broadwater, Worthing, BN11 1EG, BN11 1EG208 reviews · 190 on Google (4.7)10 in the last 90 days
- King & Chasemore Saltdean28 Longridge Avenue, BN2 8LJ185 reviews · 167 on Google (4.8)11 in the last 90 days
- King & Chasemore Chichester (57 North Street)57 North Street, Chichester, PO19 1NB149 reviews · 131 on Google (4.6)10 in the last 90 days
- King & Chasemore Chichester Sales57 North Street, Chichester, PO19 1NB, PO19 1NB147 reviews · 129 on Google (4.6)9 in the last 90 days
- King & Chasemore Bognor Regis Sales18 Station Road, Bognor Regis, PO21 1QE, PO21 1QE144 reviews · 89 on Google (4.8)11 in the last 90 days
- King & Chasemore Midhurst SalesWest Street, Midhurst, GU29 9NQ, GU29 9NQ116 reviews · 98 on Google (4.7)6 in the last 90 days
- King & Chasemore MidhurstWest Street, Midhurst, GU29 9NQ116 reviews · 98 on Google (4.7)6 in the last 90 days
- King & Chasemore Bognor Regis (18 Station Road)18 Station Road, PO21 1QE108 reviews · 90 on Google (4.8)11 in the last 90 days
- King & Chasemore Steyning29 High Street, Steyning, BN44 3YE90 reviews · 72 on Google (4.8)6 in the last 90 days
- King & Chasemore Berwick-Upon-TweedBerwick-Upon-Tweed, TD15 1TB73 reviews · 55 on Google (4.9)7 in the last 90 days
Latest reviews from every King & Chasemore office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleGreat team, who is always ready to help. Would highly recommend! Thanks, guys x
Agent replied · 21 June 2024
Many thanks Alisa for your 5* review and recommendation. Best wishes, Tracey.
5/5
GoogleEverybody has been extremely helpful. Any problems that have come have been dealt with quickly.
Agent replied · 21 June 2024
Hi Robert, thanks for your 5* review. Great to read you had a good experience with King & Chasemore. Best wishes, Tracey.
5/5
GoogleRecently moved into rented accommodation, outstanding service from Rebecca at the worthing branch from start to finish. Very professional and efficient branch.
Agent replied · 21 June 2024
Thank you Lewis for taking the time to leave us this excellent review, it's great to see that the Kind & Chasemore team were once again able to provide their proven, 5* service! Best wishes, Lucy.
1/5
GoogleKing and Chasemore Worthing Before signing the contracts the agents promised -The gas/electric metres would be changed from prepay to regular connection. -The back overgrown garden would be cleared and prepared -That blinds or curtains (none in the house at all) could be fitted if a quote was provided for the landlord. Despite numerous phone calls some 5 weeks after having moved in, the meters have not been changed, the garden remains a jungle (in which were two dead rats were found) and there are no window coverings despite providing quotes weeks ago. This is happening in a property where it is known there are young children. Numerous telephone calls have been made to the branch and a detailed e-mail outlining the above sent to Louise on 20/09/18 over a week later there has been no contact and not even an acknowledgement of the e-mail. Poor does not even come close to describing the way that this situation is being handled by King and Chasmemore in Worthing.
Agent replied · 21 June 2024
Thank you Jack for taking the time to leave us your comments. I am sorry that you are experiencing some concerns with the property you have rented. If you would like to raise your concerns with our Customer Care team, please e-mail review@countrywide with any matters you wish to raise along with full property details. Kind regards, Scott (Customer Relations Team)
2/5
GoogleLooking to buy a 1 bed flat. Viewing was good put in 2 offers and was prepared to bid further but in 2 weeks was never contacted by Josh or even told if my offers had been rejected or accepted . Overall dissapointing experience. Paul king
Agent replied · 21 June 2024
Thank you for taking the time to leave us your feedback and I would like to assure you that your feedback will be passed on to the Regional Manager. However, if you wish to discuss your concerns further, please feel free to contact us via review@countrywide.co.uk Kind regards, Mike.
5/5
GoogleGreat service , prompt, professional would highly recommend
Agent replied · 20 June 2024
Hello Paul, thank you for your 5* review and kind words for the local King & Chasemore team. It is great to read such positive recommendations. Kind regards, Mark
5/5
GoogleVery professional service, friendly and our agent, Adam, was able to expedite an extremely quick turnaround. A most excellent transition to our new home.
Agent replied · 20 June 2024
Congratulation on successfully purchasing your new home. Thank you for such a great 5 star review for the team at Kings & Chasemore in Saltdean. I am pleased to read that Adam was able to support you throughout the process. Best of luck settling in your new home. Kind Regards, Sarah
5/5
GoogleAdam Denton provides a very efficient service and is a pleasure to deal with. I was fairly daunted by the whole rigmarole and risks around letting but he made it seem easy. Recommended.
Agent replied · 20 June 2024
Hi Elaine Thank you very much for this 5* review and recommendation! I am delighted to hear that Adam provided such good service! Kind regards, Jake
5/5
GoogleMany thanks to Adam and his team for all there assistance and patience in our recent rental transaction. We had a somewhat complicated sale of our property and Adam was always helpful informative and polite. Many many thanks for a professional yet friendly approach I cannot re commend them highly enough.
Agent replied · 20 June 2024
Thank you Pete for your 5* review. It's always good to know that the branch are providing high quality service. Kind Regards, Mike.
5/5
GoogleI'd like to thank Adam and everyone at King & Chasemore for their outstanding help and support with our move. I have had previous experience with other letting agents in the Brighton and Hove area, and Adam has so far been the most professional and welcoming agent I have worked with. He was there to support us every step of the way and made the entire move almost completely stress and hassle free. Thank you!
Agent replied · 20 June 2024
Hi Eleanor Thank you very much for this review and the 5* rating! Great to hear Adam and the team provided such good service and made your move stress and hassle free! Kind regards, Jake
5/5
GoogleReally helpful and polite.
Agent replied · 20 June 2024
Thank you Joanna for taking the time to leave your rating and kind words. Best wishes, Mark
5/5
GoogleWes has been amazing from start to finish. Definitely recommend!
Agent replied · 20 June 2024
Thank you for your 5* review and recommendation! Best wishes, Scott.
5/5
GoogleWe were really impressed with the services we received from Danny and the team at King and Chasemore. They worked extremely hard to push a difficult and time sensitive sale through for us and were considerate and supportive of our needs. We have had numerous experiences of difficult estate agents in the past but would absolutely not hesitate to use Danny and his team again - they have restored our faith in property sales and agents! Mr and Mrs R - July 2018
Agent replied · 20 June 2024
Hi Laura, thank you for taking the time to leave us with your fantastic 5* review of our dedicated King & Chasemore team in Brighton. It is brilliant to read that Danny and the team worked really hard for you and were considerate and supportive of your needs. We look forward to helping you again in the future. Kind regards, Emma.
5/5
GoogleA big thank you to Dean Bowden mortgage consultant. From seeing Dean to mortgage offer 8 days. From completing the mortgage paperwork to exchange of contracts 3 weeks. Thanks Dean!!!
Agent replied · 17 June 2024
Thank you Edward for recognising Dean with your 5* review! Kind regards, Scott
5/5
GoogleI recently decided to rent my property and the guidance and advice I recieved from all concerned was first class. I have withdrawn the property for personal reasons and even though I have wasted some lovely people’s time they were understanding and very kind. Thank you to all.
Agent replied · 17 June 2024
Hi Marilyn Thank you very much for this review and 5* rating! I am delighted to hear that the team provided such good service! Kind regards, Jake
1/5
GoogleWasn't very happy with the service received at all. Enquired to view a property in Felpham which was going fine and had a been booked. This was on a Tuesday. I asked work to leave early also. The day of our viewing, Thursday, I realised I hadn't received a confirmation email so I rung and asked if it was still okay to view. They confirmed that they hadn't actually checked to make sure the viewing was okay and would ring me back asap. Got a call back within minutes and they confirmed they is heating works going in so we were unable to view but would let me know on Saturday what days we'd be able to rearrange it to. Saturday come - hadn't heard anything. Monday - nothing, Tuesday - nothing. I had heard the lettings department wasn't great and they'd lived up to my low expectations. I won't be enquiring to view a flat with them again.
Agent replied · 17 June 2024
Hello Ellie I am sorry to see this. Please be assured that all feedback is taken extremely seriously and we thank you for bringing this to our attention. In order to look into your concerns further, could you please send more details to customercare@countrywide.co.uk. Kind regards, Chris
5/5
GoogleRating only, no written review.
Agent replied · 17 June 2024
Thank you Mariola for the 5* review. Kind regards, Lucy
5/5
GoogleGreat service from Kay and the team, they went above and beyond and I couldn't have asked for more.
Agent replied · 16 June 2024
Hi Nigel, it is brilliant to read that Kay and the team at King and Chasemore in Steyning delivered a 5 star service and that they went above and beyond. Best wishes, Emma.
5/5
GoogleVery professional, good communication. Always dealt with same few people so continuity assured. Great care taken with photos and listing. Useful feedback. Would definitely use again.
Agent replied · 16 June 2024
Thanks you so much Lucy for your 5 star review of the service you received at our Steyning branch of King & Chasemore.
5/5
GoogleHave been to these agents a couple of times now and the service is always great. They are so friendly and professional in their approach. Always feel at ease when talking to any of the team . Well done all !!
Agent replied · 16 June 2024
Thank you David for your wonderful 5* review! Kind regards, Scott
5/5
GoogleKay and Colin were brilliant with the sale of my property. They communicated with me every week even if there was not any new news. How refreshing an Estate Agent that understands customer service. Would recommend them 100%
Agent replied · 16 June 2024
Hi Janet, thanks for your great 5 star review and recommendation. I'm glad to read that you benefitted from professional and effective customer service from Kay and Colin at King & Chasemore. Your kind comments will be passed onto the team. Best Wishes, Tracey
5/5
GoogleWe registered with King and Chasemore Steyning as we were looking for a property in Steyning. Our house sale fell through and then took a long time to sell. Colin from the branch kept in touch right through this period, checking on how things were going, one of the few that did. We have now bought and unfortunately for them it was through another agent, but I have to say this branch was excellent in their communications.
Agent replied · 16 June 2024
Hi Paul, thank you for taking the time to leave us with your excellent 5 star review of the great service you received from our dedicated King & Chasemore branch in Steyning. It is great to read that although your sale fell through and then took time to sell, Colin kept in regular contact and offered excellent communication. Best wishes, Emma.
1/5
FacebookCould you explain why you do not carry out similar financial checks on your landlords to those carried out on your tenants? Not only allowing a vulnerable woman to pay 6 months rent in advance but to offer to renew a tenancy early to discover the landlord is on the verge of having the property repossessed very likely leaving her homeless is unbelievably irresponsible and uncaring from a large, established business. Very poor show!
Agent replied · 22 February 2025
Dear Lesley, we’re very sorry to read the issues you’ve experienced. We take our responsibility to ensure the suitability of both our landlords and tenants seriously. We’re really sensitive to all our tenants to ensure they have safe, secure and compliant accommodation, however on searching our database we can’t seem to find you registered as one of our tenants. Please contact Alan from our Worthing office on 01903 215631 who will be happy to help with any concerns you or a family member have. Many thanks.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for King & Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
King & Chasemore and its branches won ESTAS awards in two years, most recently 2021.
ESTAS winners in two years, the group and its branches: 2020, 2021.
ESTAS awards by year, 2020 to 2021
2021 2 Silver and 2 Best in County across two branches ESTAS 2021 winners
- SilverESTAS 2021: Lettings (Landlords), South East (Sussex)Brighton and Hove
- SilverESTAS 2021: Lettings (Tenants), South East (Surrey & Sussex)Brighton and Hove
- Best in County (2)ESTAS 2021
- East Sussex: Landlords, Tenants, Brighton and Hove
- West Sussex: Tenants, Worthing Sales
2020 1 Silver, 1 Bronze and 1 Best in County across two branches ESTAS 2020 winners
- SilverESTAS 2020: Lettings (Landlords), South East (East Sussex, West Sussex)Brighton and Hove
- BronzeESTAS 2020: Sales, South East (East Sussex, West Sussex)Midhurst Sales
- Best in County (1)ESTAS 2020
- West Sussex: Sales, Midhurst Sales
Source: ESTAS winners lists, as published, linked by year.
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Questions about King & Chasemore
Which King & Chasemore office has the most reviews?
Crawley has the most, with 551 reviews rated 4.8 out of 5, followed by Brighton with 256.
Where are the King & Chasemore offices?
The 15 King & Chasemore offices, by town:
- Berwick-Upon-Tweed: Berwick-Upon-Tweed, TD15 1TB
- Bognor Regis (18 Station Road): 18 Station Road, Bognor Regis, PO21 1QE
- Bognor Regis Sales: 18 Station Road, Bognor Regis, PO21 1QE, PO21 1QE
- Brighton: 49-50 Lewes Road, Brighton, BN2 3HW
- Brighton and Hove: 20 Church Road, Hove, BN3 2FN, Brighton and Hove, BN3 2FN
- Chichester (57 North Street): 57 North Street, Chichester, PO19 1NB
- Chichester Sales: 57 North Street, Chichester, PO19 1NB, PO19 1NB
- Crawley: 45 High Street, Crawley, RH10 1BQ
- Hove: 20, Church Road, Hove, BN3 2FN
- Midhurst: West Street, Midhurst, GU29 9NQ
- Midhurst Sales: West Street, Midhurst, GU29 9NQ, Chichester, GU29 9NQ
- Saltdean: 28 Longridge Avenue, Saltdean, BN2 8LJ
- Steyning: 29 High Street, Steyning, BN44 3YE
- Worthing (15 Chapel Road): 15 Chapel Road, Worthing, BN11 1EG
- Worthing Sales: 15 Chapel Road, Broadwater, Worthing, BN11 1EG, BN11 1EG
Has King & Chasemore won any awards?
Yes. In The Trusted Agent 2026 awards, Crawley won Platinum, Brighton won Trusted Agent and four more branches won Trusted Agent. At the ESTAS 2021 awards its branches won 2 Silver and 2 Best in County awards. The group and its branches have also won 3 other industry awards since 2020.
