Trusted Agent profile

King & Chasemore estate agents in Crawley, Brighton, Hove and 8 more

4.7

★★★★★ Excellent

2,579 reviews across 15 offices and 3 platforms

King & Chasemore has 15 offices, in Crawley, Brighton, Hove, Brighton and Hove, Worthing (two offices), Saltdean, Chichester (three offices), Bognor Regis (two offices), Midhurst, Steyning and Berwick-Upon-Tweed. Together they have 2,579 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

2,524

Reviews on Google

All 15 offices

Facebook logo

2.7 / 5

37

Reviews on Facebook

All 15 offices

Trustpilot logo

18

Reviews on Trustpilot

Business-wide

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Our offices

King & Chasemore's 15 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for King & Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

ESTAS

Industry awards

King & Chasemore and its branches won ESTAS awards in two years, most recently 2021.

ESTAS winners in two years, the group and its branches: 2021, 2020.

ESTAS awards by year, 2021 to 2020

Source: ESTAS winners lists, as published, linked by year.

Latest reviews from every King & Chasemore office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I don’t want to give my details as I use many different agents for buying and selling through the city but I must say King and Chasemore have always been the most professional company to deal with, constant communication excellent negotiators in Perry and Jenny who know their stuff superb service from start to finish and by finish I mean until completion not just until an offer likes most agents I deal with

Andrew · 22 June 2018 · King & Chasemore Brighton

Agent replied · 20 June 2024

Thank you for your wonderful 5* review of our King & Chasemore branch on Lewes Road, Brighton. It is great to read you have been provided with such great service. Kind regards, Scott.

3/5

Google

I always use King and Chasemore Worthing for my property sales and purchases. The communication is fantastic, always updating me on viewing feedback and deal with the whole transaction for me. A cut above the rest, I would recommend them time and time again.

Rebecca · 13 January 2018 · King & Chasemore Worthing Sales

Agent replied · 11 January 2025

Hi Gemma, Thank you for the great recommendation! The King & Chasemore team in Worthing, are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sales and purchasing process. It's great to see that you were able to benefit from their excellent service. Many thanks.

5/5

Facebook

always super helpful if i have any problems or queries in my current flat - which i don’t which is even better and says a lot about the properties they rent out! also george who showed me around a first flat was super helpful and clearly enjoys his job - he was even a great help when the first rent fell through finding me a second more suitable flat in the same location � the girl who helped me fill in all forms and handed over the keys (so sorry i cannot remember your name!) was also up there with george. great friendly team �

Louise · 11 December 2017 · King & Chasemore Bognor Regis Sales

5/5

Facebook

George was fantastic! He helped me get a place for my parents and made sure everything ran smoothly. A few problems along the way but he was able to sort everything out for me and in the end get my parents the best place possible. I highly recommend George and his fantastic team.

Katie · 9 December 2017 · King & Chasemore Bognor Regis Sales

5/5

Facebook

Professional and helpfull all the way. The proccess of moving in runned smooth and easy.

Hugh · 7 December 2017 · King & Chasemore Bognor Regis Sales

5/5

Facebook

Worthing Branch: Helped me very well through every step of the road in order for me to be able to rent a property. Even when my situation seemed very complex, they helped me out with suggestions and how-to's. Very helpful!

Sharon · 7 December 2017 · King & Chasemore Bognor Regis Sales

5/5

Facebook

thanks to all the staff at the worthing branch. great help to us on our move . a couple of issues with the new place . sorted with in days . the maintenance side of the company are second to none . all in all i would recommend this company to anyone i know. to all thanks again very happy

Paul · 7 December 2017 · King & Chasemore Bognor Regis Sales

1/5

Google

Desorganised letting department very unprofessional.

Xavi · 27 October 2017 · King & Chasemore Hove Sales

Agent replied · 25 October 2024

Thank you for your review. I am sorry to see that you have been less than satisfied with our lettings department. It is imperative that all our customers receive excellent service at all times and I am sincerely sorry if this has not been the case on this occasion. Please be assured all feedback is taken extremely seriously and thank you again for taking the time to leave this feedback. Kind regards. Regan.

1/5

Google

Nightmare not an estate agency!!! We had the worst letting experience ever. Communication is impossible unless you make an official complaint. People you need to speak to are never available. Property managers are also never available, unless there is complaint from the building management about the leak in the property. And even after that, the work is left unfinished, the carpet ripped off/central heating switched off (for 10 days in the middle of the winter, seriously K&C?). The fridge doesn't work in the property? not a problem, only 6 weeks to take a decision. 6 weeks without the fridge with a small baby should not be a problem right. Nightmare, nightmare and a rip off, they also over charge for everything!!!

Ewa · 27 October 2017 · King & Chasemore Hove Sales

Agent replied · 25 October 2024

Thank you for your above review. Having looked at the account I can see this was dealt with at stage 1 and as advised at this stage there were numerous notes showing communication between various parties. Should you wish for the complaint to be re-investigated please forward to customercare@countrywide.co.uk and we will be happy to do this for you. Many Thanks.

5/5

Google

Sammy from King and Chasemore Worthing was very helpful when I was looking for a new home. All the staff were polite and efficient, and the whole process was smooth from start to finish.

Stuart · 26 October 2017 · King & Chasemore Worthing Sales

Agent replied · 24 October 2024

Thank you for taking the time to provide us with such a wonderful review. It is great to hear the staff at King and Chasemore in Worthing were able to provide such effective service from start to finish. I will ensure your comments regarding Sammy are passed on to her and her Manager. Many Thanks

5/5

Facebook

Fabulous estate agent, great people honest approach, dynamic marketing and they achieve excellent results for sellers and landlords

Iain · 8 September 2017 · King & Chasemore Bognor Regis Sales

5/5

Google

Very helpful, attentive and friendly staff. I dealt with a few different people throughout the process but the transition was always very very smooth. Wouldn't hesitate to recommend.

Joe · 26 August 2017 · King & Chasemore Crawley

Agent replied · 24 August 2024

Good Morning. Thank you for your review. It is always great to see feedback like this as it confirms to us that we are delivering the amazing service we always aim to provide. Many thanks.

5/5

Google

in brief they are "The best of Brighton and Hove",

Oubaida · 23 June 2017 · King & Chasemore Hove

5/5

Google

Very happy with the service: personal and much better than other agents I have used.

Sam · 23 June 2017 · King & Chasemore Hove

5/5

Google

Great service! Highly recommended. Very professional and efficient. We were assisted by Jonathan who was very friendly, helpful and efficient.

Jorge · 23 June 2017 · King & Chasemore Hove

1/5

Google

Don't touch them with a barge pole. Pushy, high fees, over valued the property, and when I changed my mind they wouldn't give my deposit back and only 24 hours into the contract ! Had to query the transaction with my bank to get the refund. Should be called Thieves and Chasemore.

Dean · 23 June 2017 · King & Chasemore Hove

Agent replied · 21 June 2024

Dear Mr Andrews, I am sorry to hear that you feel King & Chasemore did not live up to your expectations, we welcome all feedback however I am afraid we have no customer record of you. We pride ourselves on our customer service so to help resolve your problem, and to find out which property this was in relation to, please can you contact the branch on 01273 289475. Branch Manager

1/5

Google

(They asked me to review before I had my deposit and I gave 5 starts before! They are very cheeky and now I have edited my review) Avoid this guys. Lies after lies...just to charge you something before they give your deposit back. My advice to prevent similar situation: Make sure you have someone from the agency with you when you leave the flat, so that they won't be able to make up some excuse and trick you. Please be aware and protect your money.

Roger · 23 June 2017 · King & Chasemore Hove

1/5

Google

Nightmare not an estate agency!!! We had the worst letting experience ever. Communication is impossible unless you make an official complaint. People you need to speak to are never available. Property managers are also never available, unless there is complaint from the building management about the leak in the property. And even after that, the work is left unfinished, the carpet ripped off/central heating switched off (for 10 days in the middle of the winter, seriously K&C?). The fridge doesn't work in the property? not a problem, only 6 weeks to take a decision. 6 weeks without the fridge with a small baby should not be a problem right. Nightmare, nightmare and a rip off, they also over charge for everything!!!

Ewa · 23 June 2017 · King & Chasemore Hove

Agent replied · 21 June 2024

Thank you for your above review. Having looked at the account I can see this was dealt with at stage 1 and as advised at this stage there were numerous notes showing communication between various parties. Should you wish for the complaint to be re-investigated please forward to customercare@countrywide.co.uk and we will be happy to do this for you. Many Thanks.

5/5

Google

Best service I had in UK. Looking for a rent in September is not easy for an international student. Me and my flatmate visited many agencies on the street. Most of them are not interested give us any property, as we are students. In here, the air-conditioning makes the office a cozy place, and the lady sat in the front respond to our request, very helpful. She called the landlord directly in front of us to confirm with landlord if master students can be accepted. Her proper wordings with the landlord impressed us, very experienced, makes everyone feels happy. And she takes us to view the place right after the phone call, that's called efficient service. I believe she must have a good faith in this job and life. Though we didn't chose the property we were looking for in the end for the distance is too far. The service worth the 5 stars rating.

Harvey · 23 June 2017 · King & Chasemore Hove

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about King & Chasemore

Which King & Chasemore office has the most reviews?

Crawley has the most, with 551 reviews rated 4.8 out of 5, followed by Brighton with 256.

Where are the King & Chasemore offices?

The 15 King & Chasemore offices, by town:

Has King & Chasemore won any awards?

Yes. In The Trusted Agent 2026 awards, Crawley won Platinum, Brighton won Trusted Agent and four more branches won Trusted Agent. At the ESTAS 2021 awards its branches won 2 Silver and 2 Best in County awards. The group and its branches also won ESTAS awards in one earlier year.

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