Trusted Agent profile
★★★★★
2,580 reviews across 15 offices and 3 platforms
King & Chasemore has 15 offices, in Crawley, Brighton, Hove, Brighton and Hove, Worthing (two offices), Saltdean, Chichester (three offices), Bognor Regis (two offices), Midhurst, Steyning and Berwick-Upon-Tweed. Together they have 2,580 reviews on three platforms, rated 4.7 out of 5 overall.
2,525
Reviews on Google
All 15 offices
37
Reviews on Facebook
All 15 offices
18
Reviews on Trustpilot
Business-wide
King & Chasemore's 15 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleThank you to the team at King and Chasemore, Lewes Road for helping us buy a house through them in Hanover, Brighton. Kay and Josh were great at keeping us informed throughout the process. Thanks again!
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna (Customer Relations).
5/5
GoogleA very helpful and nice personnel.
Thank you for your 5* review!
5/5
GoogleAndy and Robyn were very knowledgable and efficient. Ensured the process to rent ran smoothly. Great team and friendly.
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Donna (Customer Relations).
5/5
GoogleHaving dealt with King and Chasemore for several years all the staff have been excellent, professional and friendly. In this world it is unusal to not have one single grip or complaint but this is my experience.
Thank you for your brilliant 5* review and comments about our local team. Best wishes, Scott
5/5
GoogleAndy & Robyn have been dealing with a let for my mother, who is relocating from Cornwall. They have been absolutely fantastic, extremely professional and really helpful. I would definitely recommend using King & Chasemore in Midhurst, they are the best!
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations)
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleAll good. Very nice indeed.
Thank you for taking the time to leave us your wonderful comments. Kind regards, Donna.
5/5
GoogleI would just like to say Charlie Salter from the bognor Regis office of king and chasemore lettings could have been anymore helpful if he tried a big credit to the company Many thanks for your help Yours sincerely Mr Nigel Cream
Thank you for taking the time to leave your wonderful 5* review about our local team. Best wishes, Scott
5/5
GoogleAn excellent service, both Amy and Emma chased my conveyenser to ensure a speedy result in my purchase. Always on hand to assist when required. Thank you Andy
Thank you for your kind words and 5* review! Best wishes, Scott
1/5
GoogleUnder a new manager now from what I hear. Was an absolute nightmare when we dealt with them. They refused to submit our offer on a house because we didn't take out a mortgage through their adviser. With a village, people.talk.to each other. Owner of the property would have accepted as it was more than anything advised to him by KAC.
Good afternoon, Please contact us via review@countrywide.co.uk to discuss your concerns with our Customer Relations Team so that we can look into the matters you have raised about your experience in the past whilst under previous management. Kind regards, Scott
5/5
GoogleMy recent experience selling with King & Chasemore in Steyning has been genuinely enjoyable. Amy and Emma worked hard to help me sell my late fathers home … - i would highly recommend.
Thank you for your 5* review! I will of course make sure your kind comments are passed onward to our local team. Best wishes, Scott
5/5
GoogleI was buying a property in a chain that I wasn’t even aware of until quite far into the process. If it wasn’t for the fact that Bruno was acting on behalf of one of the sellers in the chain I don’t think it would have completed or if it did it would have taken a lot longer. He took responsibility for the whole chain even though he didn’t need to. Highly recommend.
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
4/5
GoogleAmy and Emma were very friendly and responsive. They were extremely accommodating and supportive of our needs as buyers. They were also highly proactive in liaising with the seller on our behalf, playing a key role in facilitating a quick and smooth sale process. Thank you!
Thank you for your review and kind words! It is great to see that you are happy with the service provided by our local team and as such, I will of course make sure your feedback is passed onward to them. Kind regards, Scott.
5/5
GoogleI have come across various estate agents in a personal and professional capacity. Bruno Sandilands is a credit to the business and will always go the extra mile, whether you are a seller or a purchaser. He dealt with what ultimately became the most stressful sale/purchase that he experienced in 25 years and I can safely say that his blend of professional diligence and expertise dealing with people made our purchase happen when it was destined for failure (all beyond his control) Whether your buying or selling, you want Bruno and K&C batting on your corner
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
5/5
GoogleOur recent experience buying and selling with King & Chasemore in Steyning has been genuinely enjoyable. Amy and Emma worked so hard with vendor and buyer to help achieve our dream in a very short space of time… they both have open invitations to drink champagne with us in the new garden! These lovely ladies have re-written the rules for Estate Agents - we would highly recommend.
Thank you for your 5* review! I will of course make sure your kind comments are passed onward to our local team. Best wishes, Scott
5/5
GoogleAfter over 20 weeks with another estate agent things went stagnant, so I decided to try King & Chasemore [Steyning] for a more local high street presence. And....bingo, Amy & Emma found me a buyer within 4 weeks, and also a buyer for my purchasers property. Can't get better than that! The impression I have is that this branch just got on with the job without any unnecessary spiel, glossy leaflets, or company image promotion. Special thanks to Emma, who I am sure worked hard and efficiently behind the scenes to ensure the agreement and completion dates were met.
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Best wishes, Scott
1/5
GoogleThink it’s okay to park across peoples driveways when doing viewings, if you don’t know what a dropped curb is maybe you’re in the wrong job!
Hi SiMan, I am sorry to read about this incident, however, without further details we are unable to investigate further. Please e-mail us at review@Countrywide.co.uk. should you wish to provide further information. Kind regards, Scott
5/5
GoogleHaving dealt with King and Chasemore for several years all the staff have been excellent, professional and friendly. In this world it is unusal to not have one single grip or complaint but this is my experience.
Thank you for your brilliant 5* review and comments about our local team. Best wishes, Scott
5/5
GoogleRating only, no written review.
Thank you Sue for the 5* review. Kind regards, Lucy
1/5
GoogleRating only, no written review.
Good morning Rasha, I am sorry if you were not happy in your experience we us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy.
5/5
GoogleFast and effective service dealing with property maintaince, many thanks Zoe
Thank you for your excellent 5* review and kind words! Kind regards, Scott
5/5
GoogleKate and the team were very helpful in finding us a flat and sorting everything out for us
Thank Thomas for the excellent 5* review. Best wishes, Lucy
5/5
GoogleVery friendly lettings team at King and Chasemore. Rebecca, Hannah and Kate were very efficient and happy to go above and beyond. Would highly recommend!
Thank you Jack for your 5* review of King & Chasemore and kind recommendation, Best wishes, Scott
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for King & Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
King & Chasemore and its branches won ESTAS awards in two years, most recently 2021.
ESTAS winners in two years, the group and its branches: 2020, 2021.
ESTAS awards by year, 2020 to 20212021 2 Silver and 2 Best in County across two branches ESTAS 2021 winners
2020 1 Silver, 1 Bronze and 1 Best in County across two branches ESTAS 2020 winners
Source: ESTAS winners lists, as published, linked by year.
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Crawley has the most, with 551 reviews rated 4.8 out of 5, followed by Brighton with 256.
The 15 King & Chasemore offices, by town:
Yes. In The Trusted Agent 2026 awards, Crawley won Platinum, Brighton won Trusted Agent and four more branches won Trusted Agent. At the ESTAS 2021 awards its branches won 2 Silver and 2 Best in County awards. The group and its branches have also won 3 other industry awards since 2020.
