Keepmoat reviews in Gravesend, Thurnscoe, Bradford and 21 more

★★★★★ 1/5

Google

These houses a built terrible!! As a tradesman I’d rather knock them down and start again !!! Starting with drainage 🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️ …

Si · 12 May 2025 · Keepmoat Leeds

★★★★★ 4/5

Google

Rating only, no written review.

Jey · 12 May 2025 · Keepmoat Hartlepool

★★★★★ 5/5

Google

Great estate so far, the sales lady Joice is amazing. She made the process of buying so easy for us and having her on site for the next few years brings peace of mind as we can just walk up to her office with any snags. The houses are actually better than expected and the community is great.

Tayamika · 20 April 2025 · Keepmoat Wakefield (Soothill Lane)

★★★★★ 5/5

Google

Rating only, no written review.

Alex · 18 April 2025 · Keepmoat Scarborough (Off Field Lane)

★★★★★ 5/5

Google

Excellent

Oli · 18 April 2025 · Keepmoat Northstowe

★★★★★ 5/5

Google

Location and reasonable prices

Adeeb · 16 April 2025 · Keepmoat Sheffield

★★★★★ 1/5

Google

DO NOT PURCHASE A NEW BUILD FROM THIS COMPANY. purchased my what I hoped to be perfect home in 2023 August. The amount of cons that come with these houses are ridiculous. Let’s start with the house. Built my kids on apprenticeships. Low quality builders getting paid peanuts. Cutting corners in every part of the house. Air coming through the windows. Plaster and paint marks left. Cheap box standard switches and units. Wrongly built staircase. Damaged rubber door frame. Leaking taps. Floor vinyl not layed properly and many more…..It gets worser… (2 year warranty on everything) When I reported this to them….keepmoat first replied an automated email reply stating they have received my complaint….it took a week for someone to get in touch and confirm they have received my email complaint. This is where they take the P I S S. a week passes and I hear nothing from them. So I ring in telling them I have sent a email and rang in. It takes them another week to send a technician around. After he visits and inspects and takes pictures. Keepmoat go quiet again. So a week goes past and I have to ring up again. Ever time more anger. And this process happened a number of times for every complaint I had. For some reason it feels the complaint staff don’t believe you when you tell them there’s a problem and over the phone they say ‘are you sure’. Yes im sure my bath is leaking. TBC…

Pingu · 16 April 2025 · Keepmoat Leeds

★★★★★ 5/5

Google

I’ve been here since August 2022 in a dickens ( my home sweet home ) yes there have been minimal issues with a parking enforcement team coming and then being paused and a switch in management company looking after the site ( quiet frankly I dont see what we are paying them for ) and obviously the normal snags that every new build has BUT I love my house it’s massive inside the area is great and I chose my perfect allocation plot 167 and watched it being built every week along with watching them being built around me once moved in. Your home is what you make it and what your neighbours make it with you and I have great ones. Apart from the turn over of sales staff that I used to go and chat with and buy lunch for I really cannot fault it and absolutely love cable wharf development.

Michael · 16 April 2025 · Keepmoat Gravesend

★★★★★ 5/5

Google

Rating only, no written review.

Ionel · 7 April 2025 · Keepmoat Gravesend

★★★★★ 1/5

Google

REPLY: I see that Keepmoat has replied. This is the same story they have been telling me for a year and a half. In fact what you have said did not happen. Nobody reached out to me. There are no works booked in to resolve my issue. I purchased a house from Keepmoat in Sheffield at their Pennine Village location in November 2023. Since then, I've faced numerous issues that have been extremely difficult to get resolved. Firstly, on the day I received the keys, I was promised that the floor issues would be fixed. The screed used came apart, leaving holes and an uneven surface, delaying the installation of my carpets and laminate flooring. I paid my first few weeks' mortgage without being able to live in the house. This was only fixed because I insisted. Secondly, my garden flooded every time it rained, making it unusable. It took Keepmoat over six months to fix this, requiring persistent emails and phone calls, which caused significant stress. Lastly, even after a year and a half, my driveway still collects water whenever it rains, creating puddles that I have to step into when exiting my car. Despite numerous attempts and promises to send an engineer, no one has shown up to fix the drainage issue. I strongly advise getting any promises of repairs in writing before completing the purchase, so you have legal grounds to press charges if needed. The quality of Keepmoat homes is disgraceful for the price, and their customer service is awful. I will pursue this with NHBC and consider legal action if necessary. I do not recommend buying a house from Keepmoat due to the stress and poor quality of their homes and service. When contacting the customer service for an issue for example the shower, they basically told me I am using the shower wrong, so pathetic. I have attached their email response. LOOK AT THE PICTURES BEFORE BUYING. JUST TO NOTE, THOSE ARE NOT THE ONLY ISSUES.

Catalin · 30 March 2025 · Keepmoat Sheffield

★★★★★ 5/5

Google

I have done a 56 day treatment at Primrose Lodge This has been my 3rd treatment centre and I can say it has been the best treatment centre for me hands down .. The therapist are amazing and were there to help me at any possible moment .. they could not of matched me with a more perfect therapist than I could of asked for .. my treatment was amazing . The support staff are out of this world . They are caring and helpful , The lodge itself catered for any needs . The rooms are great and the atmosphere it creates is amazing .. the chef is brilliant and caters for any needs . The receptionist is an absolute star . And the manger is brilliant . Thank you to all the staff at Primrose . Gavin H

Gavin · 23 March 2025 · Keepmoat Walsall

★★★★★ 5/5

Google

Rating only, no written review.

Margaret · 18 March 2025 · Keepmoat Scarborough (Shield Way)

★★★★★ 1/5

Google

Moved in October 2022, house is cold, door frames and walls are not square, leaving massive gaps for cold air/drafts to enter the house, the 2 year warranty basically covers cosmetic, all build issues fobbed off as current build regulations even though a family friend who is a site manager for another builder says that there are faults in the build, front garden not flat and the man hole is 20cm above the ground level and not fastened down as it should be to meet building regulations, front door has major draft issues and issues with locking and basically requires a new door and seals, back patio doors allow in lots of air, meaning our curtains have to be shut all the time to reduce the drafts, plaster boards not square to the walls so some walls can be screwed into and some have 10 inch gap before hitting block and won't even hold a curtain tie back, extractor hood in the kitchen doesn't meet regulations for extraction which makes the fire alarms go off easily when cooking, ensuite shower tray not sealed properly causing water to get under the flooring and skirting board, which we raised on the snag list to be told it had been fitted to building regulations, electric sockets shortened and burnt out 3 times, no legitimate installation documents for the boiler so when you have your first yearly service the a plumber will inform you it has no warranty due to the paperwork, in truth the whole experience has put us off buying a new build again, and is costing us alot of money to try and fix some of the issues, however some can't be fixed as walls and doors would require rebuilding and with having a disabled child it makes it very difficult if not impossible. After discussing with neighbours and external contractors working on the estate, our house is not a one off. Before we bought our house we was told that the estate would be for independent purchases however there has been many purchased by the council, the estate was quiet and peaceful for the first 12 months however now police activity on the estate has become a daily occurrence. No structural issues are ressolved as they are built to "regulation" so we had given up and would not normally put a review on here however to find out that the sales office/builders are creating their own positive reviews and then using keepmoat thanks comments to sell houses and deceive people into buying, a real review was required.

Ben · 15 March 2025 · Keepmoat Gainsborough

★★★★★ 3/5

Google

Rating only, no written review.

Kev · 15 March 2025 · Keepmoat Kingswinford

★★★★★ 5/5

Google

I have visited the show homes multiple times, I love that you aren't pestered by staff they let you just look around. I know they're in the reception and if i need them I could go speak with them.

Kirsty · 13 March 2025 · Keepmoat Gainsborough

★★★★★ 1/5

Google

we really disappointed about there approach and lake of communication. we are approach them to invest purpose buy to let property but they are depend on allegro mortgages , according to there policy we have to check our finance position even though we have principal of mortgage and our mortgage advisor so this is really strange . secondly we are not first buyer trait us like we didn't know any think . according to there finance advisor allegro we provide all document still they are asking more ...so we strongly advise who want to buy property for invest purpose please don't approach them its west of time.

Jignesh · 6 March 2025 · Keepmoat Derby

★★★★★ 1/5

Google

Had a leak in bathroom because the bath wasn't sealed correctly in the first place we reported it to platform homes. Then keepmoat homes engineer came to sort it done a good job but then a week later a different engineer came out to refit the bath panel back on and ripped the vinyl floor . We have sent loads of emails about this but keepmoat keep replying back saying they are not replacing the flooring which is very frustrating and stressful im finding this situation very unprofessional. Please be careful when keepmoat do work in your new home and check everything they do maybe record it aswell. They can stick the warranty where the sun don't shine

Michael · 2 March 2025 · Keepmoat Kingswinford

★★★★★ 4/5

Google

Rating only, no written review.

Ajo · 25 February 2025 · Keepmoat Deeside

★★★★★ 1/5

Google

If your walls are crooked, then know that Hyndu gang was glued with drywall. And they are crooked there :)

Vlad · 25 February 2025 · Keepmoat Gravesend

★★★★★ 3/5

Google

Rating only, no written review.

Kev · 24 February 2025 · Keepmoat Walsall

★★★★★ 1/5

Google

Rating only, no written review.

Nikola · 13 February 2025 · Keepmoat Derby

★★★★★ 2/5

Google

Ticky tacky, two ply houses.

Steve · 12 February 2025 · Keepmoat Wigan

★★★★★ 5/5

Google

Rating only, no written review.

Achonwa · 25 January 2025 · Keepmoat Walsall

★★★★★ 5/5

Google

Rating only, no written review.

Adewale · 19 January 2025 · Keepmoat Kingswinford