2/5
GoogleI have several friends in the area and they are all experiencing the same issues. The bathroom seal quality is poor, you often have to chase them to re-seal it, and in some cases it has needed doing more than twice within two years. As a result, leaks in bathrooms and toilets are quite common. All from Keepmoat. I am not sure what they are doing with the room builds, but the insulation also seems unusual. Internal temperatures are often higher than outside. In two-bedroom houses, particularly the main bedroom, it can easily reach 30-35°C when there is any sunlight. One person had an issue where water collected in the roof space because drainage had not been installed. This was eventually fixed, and they were told the structure should now be fine. However, it was left like that for months, and it is likely the roof structure was affected if it effectively held standing water for that long. Hopefully, they continue to pursue this as well. If you are planning to buy, do not rely on claims about shops being built soon or a guided bus route being introduced, neither of these are happening. The guided bus route has effectively been compromised, and as buses cannot fit, there will not be a service, at least not any time soon. Even the houses come with a service charge, something specific to Northstowe that buyers should be aware of. Contractors in the area are also leaving screws and nails behind. We have had to replace tyres twice in two years as a result. While the development may improve in the future, at present it is not in a good state. The only reason I give it two stars because it's quiet and hoping that it can improve int the future. Once they actually fix their roads, or just build the damn roads.
Agent replied · 12 October 2026
Hi George, thank you for sharing your feedback. We’re sorry to hear about the issues you and others have experienced, this is not the standard we aim to deliver. Your comments regarding the roof drainage issue and wider development concerns are also noted, and we understand the frustration caused. We will ensure this feedback is shared with the relevant teams. We’re encouraged to hear you value the quiet surroundings and remain hopeful for improvements, and we are committed to delivering better outcomes for our customers. If there is anything we can support with, please don’t hesitate to contact our regional Customer Services team directly. Kind regards, KM
