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Keepmoat reviews

3.5

★★★★★ Good

14 reviews across 1 platform

Moorgate, Rotherham S60 3AR

Keepmoat's Rotherham office at Moorgate is rated 3.5 out of 5 across 14 reviews on 1 platform, including 14 Google reviews rated 3.5. Checked 9 October 2026.

3.5 / 5

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Rotherham office, from every platform, shown as written. First names only.

1/5

Google

Really poor customer service. At midnight 2am the Keepmoat construction truck in the site still keeps on alarming loudly that we literally cannot sleep. We call multiple times to the customer hotline but no one helps, and that guy on the phone even hang up after I ask for immediate action to stop the alarm. No service, no empathy and even rude to me! Absolutely disappointing with Keepmoat. They will no longer care about you after you pay loads of money for the house. 100% not recommend Keepmoat !

Wong · 9 April 2026

Agent replied · 16 April 2026

Hi there, we're sorry to see that your review isn't a positive one. Please get in touch with your regional Customer Care team if there is anything we can do to assist. Best Wishes, KM.

5/5

Google

We were there yesterday Michelle attended to us. She was patient and lovely. Took her time to explain to myself and hubby. She was never tied of questions and stress we put her through. Weldone 👍 …

Oluwakemi · 29 May 2024

Agent replied · 21 June 2024

Hi Oluwakemi, thank you for leaving this review for Moorgate Boulevard. We are very pleased to hear that Michelle provided you with a great level of service! Best Wishes, KM

1/5

Google

Very poor finish to the house. Still waiting on jobs to be rectified. Poor customer service.

Nosheen · 29 May 2024

Agent replied · 21 June 2024

Hi Nosheen, thank you for taking the time to leave this review. We are sorry to hear that your experience with us hasn't been entirely positive, we have passed on your feedback to your region who will look further into the issues raised. Best Wishes, KM

3/5

Google

Good housing development only half done could do with more lighting at night but that might be done after houses are built

Mohammad · 25 March 2024

5/5

Google

Latest properties in the Moorgate area. A home for everyone within their budget.

Khursheed · 25 March 2024

5/5

Google

Booked a 1 hour appointment slot on the Keepmoat website to visit a few of the show homes that were available. …

Shahid · 16 April 2023

3/5

Google

Site entrance isn't where you're directed as there is road blocks and fences all around need Beaconsfield Rd.

Steven · 26 March 2023

1/5

Google

Seems 'Martin' the sales advisor needs to brush up on his customer service skills. …

Richard · 16 April 2023

1/5

Google