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Keepmoat reviews in Gravesend, Thurnscoe, Bradford and 21 more

3.8

★★★★★ Good

599 reviews across 30 offices and 1 platform

Keepmoat has 30 offices, in Gravesend, Thurnscoe, Bradford (two offices), Leeds, Doncaster (three offices), Scarborough (two offices), Newton Aycliffe, Wakefield (two offices), Walsall, Buxton, Gainsborough, Great Harwood (two offices), Rotherham, Derby, Kingswinford, Deeside, Wigan, Stoke-On-Trent, Stockton-on-Tees, Northstowe, Sheffield, Hartlepool, South Shields and Accrington. Together they have 599 reviews on 1 platform, rated 3.8 out of 5 overall.

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3.8 / 5

599

Reviews on Google

All 30 offices

Reviews may appear on more than one platform.

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Our offices

Keepmoat's 30 offices, most reviewed first. Each has its own page.

Latest reviews from every Keepmoat office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Selling new built

Olamilekan · 26 March 2026 · Keepmoat Wigan

Agent replied · 16 April 2026

Hi Olamilekan, thank you for taking the time to leave us a review for The Seasons. Best Wishes, KM

5/5

Google

Rating only, no written review.

Simon · 26 March 2026 · Keepmoat Wigan

Agent replied · 16 April 2026

Hi Simon, thank you for taking the time to leave us a review for The Seasons. Best Wishes, KM

5/5

Google

Reserving our first home has been an amazing experience, thanks to Beth. She has been so helpful, patient, and always there to answer our questions, making the whole process feel easy and stress-free. We’re really grateful for her support. Thank you, Beth!

Chloe · 26 March 2026 · Keepmoat Wakefield (Soothill Lane)

Agent replied · 16 April 2026

Hi Chloe, thank you for taking the time to leave us a review for The Orchards. We're happy to hear that you received a great experience from Beth and the team. Best Wishes, KM

5/5

Google

Beth has been so great throughout our house buying process. She has been so patient and helpful throughout it all. Thank you for everything you have done for us Beth!!!

Ruqaiyah · 26 March 2026 · Keepmoat Wakefield (Soothill Lane)

Agent replied · 16 April 2026

Hi Ruqaiyah, thank you for taking the time to leave us a review for The Orchards. We're happy to hear that you received a great experience from Beth and the team throughout your buying journey with us. Best Wishes, KM

1/5

Google

Don’t, just don’t

Judith · 26 March 2026 · Keepmoat Leeds

Agent replied · 16 April 2026

Hi Judith, we’re sorry to see that your experience didn’t meet expectations. If there is anything we can do to help support, please reach out to the team directy. Kind regards, KM

5/5

Google

Rating only, no written review.

Chiputa · 16 March 2026 · Keepmoat Hartlepool

Agent replied · 16 April 2026

Hi Chiputa, thank you for taking the time to leave us a review for Antler Park. Best Wishes, KM

4/5

Google

Rating only, no written review.

Okpagu · 16 March 2026 · Keepmoat Wigan

Agent replied · 16 April 2026

Hi Okpagu, thank you for taking the time to leave us a review for The Seasons. Best Wishes, KM

4/5

Google

Rating only, no written review.

Helen · 16 February 2026 · Keepmoat Scarborough (Shield Way)

Agent replied · 16 April 2026

Hi Helen, thank you for taking the time to leave us a review for Oriens Field. Best Wishes, KM

5/5

Google

Rating only, no written review.

Ana · 16 February 2026 · Keepmoat Wigan

Agent replied · 16 April 2026

Hi Ana, thank you for taking the time to leave us a review for The Seasons. Best Wishes, KM

5/5

Google

Rating only, no written review.

Adebowale · 16 February 2026 · Keepmoat Thurnscoe

Agent replied · 16 April 2026

Hi Adebowale, thank you for taking the time to leave us a review for Willow Heights. Best Wishes, KM

5/5

Google

Rating only, no written review.

Emmanuel · 16 February 2026 · Keepmoat Rotherham

Agent replied · 16 April 2026

Hi Emmanuel, thank you for taking the time to leave us a review for Moorgate Boulevard. Best Wishes, KM

5/5

Google

Rating only, no written review.

DANIEL · 16 February 2026 · Keepmoat Rotherham

Agent replied · 16 April 2026

Hi Daniel, thank you for taking the time to leave us a review for Moorgate Boulevard. Best Wishes, KM

5/5

Google

Rating only, no written review.

Layesh · 16 February 2026 · Keepmoat Rotherham

Agent replied · 16 April 2026

Hi Layesh, thank you for taking the time to leave us a review for Moorgate Boulevard. Best Wishes, KM

1/5

Google

No after sales service. Not happy with the purchase. Literally no option to contact support. If someone cares they can contact us

Ramya · 16 February 2026 · Keepmoat Leeds

Agent replied · 16 April 2026

We appreciate your feedback and regret to hear about the issues you've faced since moving into your new home. We have sent this review onto our regional Customer Services team, who have confirmed that they will be in touch within the next 24 hours to discuss. Kind regards, KM

1/5

Google

Don't every buy from Keepmoat. No customer support after moving in. Not sure how they are legally allowed to still stay in the business. Look at Facebook groups about keepmoat before you consider any purchase from them. You will hear all nightmare stories and it will be an easy decision to skip their sites. Edit: They advised someone will contact in 24 hrs. But after 3 days no one contact me. They do not have a customer service team to offer support. Not a great experience and disappointing all the time!

Yuvaraj · 16 February 2026 · Keepmoat Leeds

Agent replied · 16 April 2026

We appreciate your feedback and regret to hear about the issues you've faced since moving into your new home. We have sent this review onto our regional Customer Services team, who have confirmed that they have attempted to make contact with you, and again today. Please contact the team directly if you require a change of details. Kind regards, KM

1/5

Google

I do not recommend taking a house from them, we have a house for almost 3 years, there are cracks in the walls, we have a leak in the bay window, they do not repair it, I have to do everything myself, new house thats joke

Gruby · 11 February 2026 · Keepmoat Kingswinford

Agent replied · 11 October 2026

Hi there, thank you for taking the time to leave us a review. We're sorry to hear about the issues raised in this review. We have passed this over to our regional Customer Services to team to make them aware. Kind regards, KM

5/5

Google

Excellent

Lukas · 16 January 2026 · Keepmoat South Shields

Agent replied · 16 April 2026

Hi Lukas, thank you for taking the time to leave us a review for River's Edge. Best Wishes, KM

1/5

Google

Nightmare!! We spoke with a member of the team who made lots of incentive promises, after we make the reservation from one of the plots they changed the mind and said they would need to check with manager to see if they would be able to do any upgrade in the plot, it took more than 3 weeks and they didn't have idea if my plot could have upgrades or not. So we decided to cancel the reservation and get our money back, it was almost a month ago and we didn't get the money yet, every call they say they will check and contact later, what they never do, they are also not replying the emails sent about the cancelation... Just the worse experience ever!!!!

Jade · 16 January 2026 · Keepmoat Wigan

Agent replied · 16 April 2026

Hi Jade, we are really sorry to hear about the confusion during your reservation process and we apologise for any inconvenience this has caused. We have passed this review over to our regional team to let them know. The team have also been in touch with you directly and the refund has been processed, which could take between 5-10 days. Kind regards, KM

4/5

Google

Great ambience. Good residential area. Went to visit a friend.

Olakunle · 16 January 2026 · Keepmoat Derby

Agent replied · 16 April 2026

Hi Olakunle, thank you for taking the time to leave us a review for Marble Square. Best Wishes, KM

5/5

Google

New estate being built lovely views of the mountains..would like to live there seems very peacefull

Robert · 16 December 2025 · Keepmoat Buxton

Agent replied · 16 April 2026

Hi Robert, thank you for taking the time to leave us a review for Foxlow Fields. We're pleased to hear that you love the look of our development. Best Wishes, KM

5/5

Google

Highly recommended. Easy teansaction

Jade · 28 November 2025 · Keepmoat Derby

Agent replied · 28 December 2025

Hi Jade, thank you for taking the time to leave us a review for Marble Square. Best Wishes, KM

1/5

Google

Disgusting company. Refusing to fix an ongoing issue of mold in a house with a newborn in, they should be ashamed of themselves. They take peoples life savings then just patch over any issues within the 2 year warranty without actually fixing anything and as soon as the warranty is over and their temporary fix wares off they do not care. They never fix an issue properly and them claim it’s something new even tho it is the exact same issue in this case the exact same mold in the exact same spot in the bedroom that our newborn is meant to sleep. They care more about saving every penny they can then the lives and safety of the people who live in their houses. They and everyone within this company should be absolutely disgusted with themselves.

Kai · 16 November 2025 · Keepmoat Gravesend

1/5

Google

Kim is not helpful and misleading at all time.

Pui · 16 November 2025 · Keepmoat Deeside

5/5

Google

Very serene environment

Chukwuka · 7 November 2025 · Keepmoat Kingswinford

Agent replied · 12 November 2025

Hi Chukwuka, thank you for taking the time to leave us a review for Stalling's Place. Best Wishes, KM

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Keepmoat

Which Keepmoat office has the most reviews?

Gravesend has the most, with 62 reviews rated 3.9 out of 5, followed by Thurnscoe with 42.

Where are the Keepmoat offices?

The 30 Keepmoat offices, by town:

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