★★★★★ 5/5
GoogleDespite the rollercoaster ride of a highly competitive market and complex upwards chain, Chloe and Jacqui worked relentlessly to help us secure our first home (and we couldn't be happier). Thanks for putting up with all calls and emails. We couldn't have done it without you! 🙏 (Tommy & Lorena) …
Tommy · 22 May 2023 · JLL Chelsea
Agent replied · 22 May 2026
Thank you so much for this fantastic 5 star review for our Chesham team. We will pass your comments on to them and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleWe dealt mainly with Jacqui who we found highly professional, very friendly, helpful and informative throughout the whole process.
On occasions when she was unable to speak to us her team were very happy to help and would always pass on any messages.
The whole team went out of their way to help us in anyway they could. For example Nick, who went back to the house to read the meters for us after the sale, as we were unable to do so.
We would highly recommend Frosts Chesham to anyone looking to buy or sell their house.
A big thank you to the team at Frosts Chesham.
Ben · 22 May 2023 · JLL Chelsea
Agent replied · 22 May 2026
Thank you so much for taking the time to write this fantastic 5 star review for Jacqui Cuthbert and our Chesham Sales team. It’s great to read that the whole team went out of their way to help you in anyway they could. We will pass your comments on to them and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleVery friendly and helpful. We exchange ahead of schedule which was stress free! Jacqui and the team were amazing.
Adam · 22 May 2023 · JLL Chelsea
Agent replied · 22 May 2026
Hi Adam - Thank you so much for taking the time to write this amazing 5* review for Jacqui and our Chesham Sales team. We are delighted to hear that you managed to exchange ahead of schedule making it stress free and that the team were friendly and helpful. We will pass your comments on to Jacqui and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleLauren, an excellent manger!
Tom · 16 May 2023 · JLL Canary Wharf
Agent replied · 30 July 2023
Dear Tom, thank you very much for your 5* rating!
★★★★★ 5/5
GoogleAdam and Indra was extremely helpful with the whole letting process. Adam is professional, patient and responsive to all my questions. Indra helped with the documents and move-in process. It was a nice experience and appreciate the help.
Peichen · 16 May 2023 · JLL Canary Wharf
Agent replied
Dear Peichen, we are very grateful for your 5 star review! Always great to hear that we've been successful in our goal of providing our customers with the best possible experience. We'll make sure to pass on your kind words to Indra & Adam. … More
★★★★★ 5/5
GoogleI have been using JLL to take care of the property and rental arrangements. Overall, the team is professional and caring. I am so far pleased with the service.
Gwl · 16 May 2023 · JLL Canary Wharf
Agent replied
Hi there,
Thank you for sharing your experience with us. Great to hear that you are … More
★★★★★ 5/5
GoogleIf I had a chance, I would give 10 starts. Adam helped us a lot reg finding our property and he was always one message away. Stefania from property management is also super helpful. Thanks team for your great work and collobration!
Berk · 16 May 2023 · JLL Canary Wharf
Agent replied
Dear Ber, thank you taking the time to leave such a fantastic review for Adam and Stefania! Great to hear that they did a great job and we hope you will enjoy your new home! … More
★★★★★ 5/5
GoogleCheers to JLL's Stefania, Adam and Indra for the seemingly seamless transition into a new apartment. Thanks for the prompt responses to our queries and help addressing all our issues.
Havea · 16 May 2023 · JLL Canary Wharf
Agent replied · 1 June 2023
Dear Havea, thank you for your 5 star review, it mean a lot to us! Pleased to hear that the team was quick to respond and helpful! Thank you, JLL
★★★★★ 5/5
GoogleGemma has been incredibly amazing. She has helped us a lot with our process and has been really kind and patient throughout. I am more than grateful to have used JLL for finding property as well as really thankful for Gemma. Big big big thanks 💕 …
Yashvee · 16 May 2023 · JLL Canary Wharf
Agent replied · 1 June 2023
Dear Yashvee, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. We are certain will be very pleased to read this review! … More
★★★★★ 5/5
GoogleGreat service from Adam who’s based in this agency. He was helpful, courteous, has great knowledge on the properties he looks after, and responds to questions very quickly. Really good experience with JLL overall as well.
Anon · 16 May 2023 · JLL Canary Wharf
Agent replied · 1 June 2023
Dear Anon, thank you for taking the time out to leave such a lovely review! Fantastic to hear that Adam was courteous, had great knowledge on the properties and was quick to respond, no doubt this review will make his day! … More
★★★★★ 5/5
GoogleWorking with Gemma has been exceptional. She took a lot of time and care into helping us with our tenancy and was professional, trustworthy, and replies within minutes. We are beyond happy with her service.
Linda · 16 May 2023 · JLL Canary Wharf
Agent replied · 12 May 2023
Dear Linda, our teams enjoy doing what they do because of the clients like you, and we are certain your review made Gemma's day! Thank you, JLL
★★★★★ 5/5
GoogleI had the pleasure of working with Jennifer and Helena to find a flat. Their professionalism and speed made the whole process incredibly smooth and stress-free. They were always available to answer any questions I had and provided excellent guidance throughout the entire process. Thank you for all your help.
Marius · 16 May 2023 · JLL Canary Wharf
Agent replied · 12 May 2023
Dear Marius, we are very happy to hear you had great experience at our Canary Wharf office thanks to Jennifer & Helena! Please to hear they were professional and were excellent at guiding you throughout the entire process, we are sure they … More
★★★★★ 5/5
GoogleI have been dealing with Lauren Hatcliff’s team for over 2 years now. They had found me a stable and reliable first tenant and recently they found my second tenant within a few days of advertising. I’m very satisfied with their quick response to any of my queries.
Mabel · 16 May 2023 · JLL Canary Wharf
Agent replied · 12 May 2023
Dear Mable, it's always amazing to hear that we've been successful in our goal of providing our customer with the best possible experience thanks to Lauren and her team! We will make sure to share your feedback with the team! Thank you, JLL
★★★★★ 5/5
GoogleGemma is an absolute sweetheart who responds to emails in a matter of minutes with clear responses.
Kansupa · 16 May 2023 · JLL Canary Wharf
Agent replied
Dear Kansupa, we are very grateful for your 5 star review! Thank you for giving a shout to Gemma too, we are certain she will be thrilled to see your lovely feedback! … More
★★★★★ 5/5
GoogleI recently moved to London and JLL has been more than helpful to help us find the perfect home. Huge thanks to George Lamb, for helping us out with the search. He was extremely cooperative and got back to us instantly with any questions we had and made the whole process so simple and smooth!
Elena · 15 May 2023 · JLL Kensington
Agent replied · 15 May 2026
Dear Helena, thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better thanks to George and the whole process was simple and smooth! … More
★★★★★ 5/5
GoogleGeorge Lamb has been helping our family to rent a property remotely, as well as answering our endless questions, helping to resolve all issues, etc. We can't recommend George and Jll enough
Maksim · 15 May 2023 · JLL Kensington
Agent replied · 15 May 2026
Dear Maxim, our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review for George, we will make sure to share this with him. … More
★★★★★ 5/5
GoogleGeorge Lamb dealt with us in a very professional manner. He swiftly handled every aspect of the agreement all through the transaction, making sure all parties are fully aware of all details. I was very pleased to have George as my counterpart and fully recommend him.
A · 15 May 2023 · JLL Kensington
Agent replied · 24 January 2025
Dear Amine, thank you for your kind comments regarding George and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. … More
★★★★★ 5/5
GoogleThanks to George Reeves, I was able to find a place that I liked quickly. He was always super responsive (even after working hours!) and was always there to help and answer questions. I think the whole process was smooth thanks to him, I would definitely recommend and would contact him again if I were to move. Thank you George!
Yoon · 15 May 2023 · JLL Kensington
Agent replied · 30 July 2023
Dear Yoon,
Thank you for taking the time out to post this review. Thank you for a shout out … More
★★★★★ 5/5
GoogleVery positive experience. I highly recommend the real estate agent George Reeves. He quickly understood what I was looking for and successfully found the perfect property for me at the right price.
Leonardo · 15 May 2023 · JLL Kensington
Agent replied · 12 May 2023
Dear Leonardo, thank you for sharing your feedback with us! Fantastic to hear that you've been looked after well thanks to George and he understood your needs. We will make sure to pass this on to him. … More
★★★★★ 4/5
GoogleJLL helped us to sell our flat, and we really appreciate their service especially Reem. They were very responsive and will definitely recommend them.
Sandy · 15 May 2023 · JLL Kensington
Agent replied · 12 May 2023
Dear Sandy, we are very grateful for your 5 star review, it means a lot to us! Great to hear Reem was was very responsive and you would not hesitate to recommend JLL services to others! … More
★★★★★ 1/5
GoogleThe worst agency I have ever worked with. If I could give zero stars I would. They are unresponsive, unprofessional, rude when you reach out on the phone or in person, and don't value tenants at all. It is clear they only care about money. Stay as far away as possible!
B · 15 May 2023 · JLL Kensington
Agent replied · 20 April 2023
Hi there,
We are sorry to read your comments here. Since we could not allocate you at our … More
★★★★★ 5/5
GoogleGreat service and I really trust JLL
Reem was great in helping me in all phases of buying a property
Nadia · 15 May 2023 · JLL Kensington
Agent replied · 14 April 2023
Dear Nadia, we are happy to hear Reem has provided excellent service and was helpful with your purchase. Thank you, JLL
★★★★★ 1/5
GoogleExtremely unprofessional service
S · 15 May 2023 · JLL Kensington
Agent replied · 14 April 2023
Hi there, we are sorry to read your comments here, if you would like to discuss this further please do not hesitate to get in touch with Kensington office on 020 7087 5696. … More
★★★★★ 5/5
GoogleAmazing and seamless services overall. I worked with George Lamb, who was super helpful, patient and determined to secure the best deal.
Ranjit · 15 May 2023 · JLL Kensington
Agent replied · 14 April 2023
Dear Ranjit, it's great to hear that you had positive experience at JLL and that George was very helpful, patient and determined, he will be please to see this review! … More
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