5/5
GoogleRating only, no written review.
Agent replied · 28 October 2023
Dear Dinu, Thank you for your 5 star rating! … More
Trusted Agent profile · Greater London, London and West Yorkshire
Verified
JLL estate agents in London, Blackheath, Chelsea and 4 more
★★★★★
5,365 reviews across 14 offices and 3 platforms
JLL has 14 offices, in London (eight offices), Blackheath, Chelsea, Brentford, Mayfair, Manchester and Leeds (Greater London, London and West Yorkshire). Together they have 5,365 reviews on three platforms, rated 4.6 out of 5 overall.
4,836
Reviews on Google
All 14 offices
18
Reviews on Facebook
Business-wide
412
Reviews on Trustpilot
All 14 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers5 reviews
Selling a challenging flat with a short lease and a complete absence of records seemed like a very difficult task. I can't imagine anyone going to more trouble ...Read all 5 from sellers
Buyers7 reviews
Just let our flat, with Kate Flynn and team doing an excellent job. They provided a realistic valuation, brought in quality potential tenants for viewings, and ...Read all 7 from buyers
Landlords34 reviews
JLL, in particular Joanna Chamiola Phillips and Keelie Field, provided an excellent service in securing of a tenant. They were very customer focused in keeping ...Read all 34 from landlords
Tenants30 reviews
I had a great experience with George Reeves at JLL Kensington High Street. He was extremely professional, helpful and responsive throughout the process, and ...Read all 30 from tenants
Our offices
JLL's 14 offices, most reviewed first. Each has its own page.
- JLL Canary Wharf11 Westferry Circus, Canary Wharf, E14 4HE920 reviews · 663 on Google (4.7)73 in the last 90 days
- JLL Blackheath8 Montpelior Vale, SE3 0TA692 reviews · 676 on Google (4.8)11 in the last 90 days
- JLL Greenwich22 College Approach, SE10 9HY631 reviews · 610 on Google (4.8)10 in the last 90 days
- JLL StratfordUnex Tower, 5 Station Street, E15 1DA627 reviews · 610 on Google (4.7)30 in the last 90 days
- JLL Nine ElmsUnit C1, 4 Riverlight Quay, SW11 8DG533 reviews · 502 on Google (4.6)15 in the last 90 days
- JLL Finsbury ParkUnit B Parkway Apartments, Goodchild Road, N4 2BL469 reviews · 448 on Google (4.8)7 in the last 90 days
- JLL Kensington387 Kensington High Street, W14 8QA382 reviews · 357 on Google (4.8)19 in the last 90 days
- JLL City of LondonThe Walbrook Building, 25 Walbrook, EC4N 8AF331 reviews · 316 on Google (4.7)0 in the last 90 days
- JLL Chelsea2 Cale Street, SW3 3QU208 reviews · 208 on Google (4.8)9 in the last 90 days
- JLL/ WA Ellis Knightsbridge174 Brompton Road, SW3 1HP203 reviews · 172 on Google (4.7)3 in the last 90 days
- JLL Kew BridgeUnit 1, Block Lily, Capital Court, Capital Interchange Way, London, TW8 0JA, TW8 0JA195 reviews · 0 on Google9 in the last 90 days
- JLL Mayfair & Marylebone30 Warwick St, W1B 5NH173 reviews · 158 on Google (4.1)0 in the last 90 days
- JLL Manchester1 Oxford St, M1 4PB163 reviews · 150 on Google (4.0)0 in the last 90 days
- JLL Leeds32 Park Place, LS1 2SP104 reviews · 104 on Google (4.3)0 in the last 90 days
Reviews on Google
Showing 4,816 reviews on Google only. Show every review
Google5/5
GoogleAdam was very helpful, responsive and knowledgeable. The whole JLL team made the move-in process smooth and trouble-free. Highly recommended!
Agent replied · 30 July 2023
Dear Rakesh, great to hear that Adam has provided 5 star service and was helpful, responsive and knowledgeable. … More
5/5
GoogleHighly recommend Adam Garson - very friendly and professional. Also, Stefania Schiavon went above and beyond when I need help with my property's appliances. She is caring and responsible - the best property manager. Highly recommend!
5/5
GoogleAdam was incredibly helpful during my rental process. What I liked the most was how sincere and mindful he was. I had been in contact with a number of agents, none of them felt as sincere and genuine as him.
5/5
GoogleQuick and efficient service. I have been renting for 4 years in London now and the process to complete my current tenancy with JLL was by far the fastest and easiest. Adam helped me through the whole process with information and with viewings. Definitely would recommend
5/5
GoogleNothing but praise for our property manager, Stefania Schiavon. Always replied timely and offered to help whenever possible. Hands down the best property manager I've interacted with so far.
Agent replied · 30 July 2023
Dear Sebastian, just wanted to let you know how much your review means to us. Great to hear that Stefania is looking after you well, she will be thrilled to read your kind words. … More
5/5
GoogleMy husband and I worked with Adam Garson and Indra Vaitkiene and our move was seamless. Adam is a wonderful estate agent and did everything in his power to find us a rental that suited our needs. Highly recommend.
Agent replied · 30 July 2023
Dear Kristi, we are very grateful for your feedback. Fantastic to hear that thanks to Adam and Indra your move in was seamless and we do hope you will enjoy your new home. … More
5/5
GoogleAdam Garson was extremely pro-active and energetic in finding us a great new tenant for our property. He was very attentive and kept us fully informed of developments throughout. He found us a great new tenant very speedily and I would not hesitate in recommending him
Agent replied · 30 July 2023
Dear Mike, we sincerely appreciate you taking the time to share with us your experience at JLL. Great to hear that Adam was extremely proactive and energetic when searching for new tenants. We are certain he will appreciate your kind words … More
5/5
GoogleJoanna is one of the most efficient agents I have met. She listened to our requirements and recommended flats with honesty and care for our needs. She did not try to push us into flats that would not suit us which is rare for an estate agent. We found our ideal flat! Thank you Joanna!
Agent replied · 30 July 2023
Hi there, thanks so much for sharing your feedback about our service and Joanna. We're glad to hear that she was efficient, listened to your needs and helped you to find ideal flat, we hope you will enjoy it there! … More
5/5
GoogleI had a fantastic experience working with George. He demonstrated exceptional knowledge of the market, was highly responsive to all my questions, and guided me through the entire process.
Agent replied · 28 October 2023
Hi there, thank you for your lovely words and for leaving a 5* review. Fantastic to hear that George was knowledgeable, responsive and guided you throughout the process. We are certain he will be pleased to see your review! Thank you, JLL
5/5
GoogleHad a great experience with George Reeves. Helped find a great place and made the process easy
Agent replied · 28 October 2023
Dear Taiki, thank you for taking the time and leaving us 5 star review! Best wishes, JLL
5/5
GoogleReem Karghan has been very helpful and assisted the sale of my property until completion.
Agent replied · 21 June 2024
Hi there, thank you for taking the time and leaving us 5 star review and giving a shout out to Reem! We'll make sure to share this with her! Many thanks, JLL
5/5
GoogleExcellent job George Reeves. Your professionalism really impressed me and distinguished you from other agents I’ve worked in the past! Well done!
Agent replied · 21 June 2024
Dear Stefano, we sincerely appreciate you taking the time to share with us yours experience at JLL. Great to hear that George was professional and stood out from other agents, we're certain he will appreciate your kind words too! Thank you, JLL
5/5
GoogleI would like to thank George Reeves for his dedication and personal support with my new flat. He was always happy to answer all my queries and ready with the best advice. Well done!
Agent replied · 21 June 2024
Dear Borja, thank you for taking the time to leave a lovely review for George. Pleased to hear you've been looked after well by him and we will make sure to pass your kind words on to him. Thank you, JLL
5/5
GoogleGeorge Reeves was our tenancy agent who facilitated the process of letting our flat in white city london. George was very helpful and communicated and walked us through all necessary steps to get our tenancy agreement signed.
5/5
GoogleGeorge Reeves was helpful throughout this entire rental process. He never failed to respond to our queries and helped us secure our new flat. We appreciate all his done for us and recommend him to anyone looking to rent a property.
Agent replied · 21 June 2024
Dear Nurten, we're very grateful for your feedback and kind words for George! Many thanks, JLL
5/5
GoogleI’ve recently finished renting an apartment through JLL. The process was amazing, very organized and straightforward all thanks to George Reeves who helped with everything!! Wonderful apartment and excellent service. Highly recommend!!
5/5
GoogleGeorge Reeves was amazing! Professional, knowledgeable, and made the whole process stress-free. I highly recommend George to anyone looking for a dedicated and knowledgeable real estate agent.
5/5
GoogleGeorge Reeves gave exceptional service and assistance. Thank you!
Agent replied · 31 December 2023
Dear Sara, thank you for taking the time to leave us 5 star review, it means a lot! We'll pass on your kind words to George. Thanks, JLL
5/5
GoogleVery grateful for the excellent service, and proficient communications throughout the searching and renting process. George Reeves was extraordinarily helpful, as he assisted me and made very useful recommendations and follow up. Thank you! Z
Agent replied · 31 December 2023
Dear Zaid, thank you for taking the time to leave this 5* review. We'll make sure to pass on your thanks to George! Best wishes, JLL
5/5
GoogleGreat service, very professional. I was looked after by George Reeves. He knows the property market and has been very helpful to find the property I like
Agent replied · 28 October 2023
Dear Marina, thanks for sharing your positive review. Pleased to hear that George was helpful and managed to find you a suitable property. Thank you, JLL
5/5
GoogleI have used their services to rent an Apartment in central london . The agent name was George Reeves, because of him I completed the whole process with zero hassle. Highly recommended ⭐️⭐️⭐️⭐️⭐️
Agent replied · 28 October 2023
Dear Danyal, thank you for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that thanks to George. We hope you will enjoy your new home! Thank you, JLL
5/5
GoogleA brilliant contract done by the help of George Reeves for a tenancy agreement. The agreement went smoothly and easy. Especially that I’m a student. Thanks George
Agent replied · 28 October 2023
Dear Khalid, we really appreciate you taking the time to leave such lovely comments about George, we'll make sure gets the recognition he deserves. Thank you, JLL
5/5
GoogleThank you George for the easiest process and help ever! With just one week for our moving out date, he got us a deal in under 3 days! Amazing!
Agent replied · 28 October 2023
Dear Dubrazka, we're so happy to hear you had great experience at JLL. We are certain George … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for JLL, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Want JLL to help?
Send JLL a message.
Questions about JLL
Which JLL office has the most reviews?
Canary Wharf has the most, with 920 reviews rated 4.7 out of 5, followed by Blackheath with 692.
Where are the JLL offices?
The 14 JLL offices, by town:
- Blackheath: 8 Montpelior Vale, Blackheath, Greater London, SE3 0TA
- Brentford: Unit 1, Block Lily, Capital Court, Capital Interchange Way, London, TW8 0JA, Brentford, TW8 0JA
- Canary Wharf: 11 Westferry Circus, Canary Wharf, London, Greater London, E14 4HE
- Chelsea: 2 Cale Street, Chelsea, London, SW3 3QU
- City of London: The Walbrook Building, 25 Walbrook, London, EC4N 8AF
- Finsbury Park: Unit B Parkway Apartments, Goodchild Road, London, N4 2BL
- Greenwich: 22 College Approach, London, SE10 9HY
- JLL/ WA Ellis Knightsbridge: 174 Brompton Road, London, SW3 1HP
- Kensington: 387 Kensington High Street, London, W14 8QA
- Leeds: 32 Park Place, Leeds, West Yorkshire, LS1 2SP
- Manchester: 1 Oxford St, Manchester, M1 4PB
- Mayfair: 30 Warwick St, Mayfair, London, W1B 5NH
- Nine Elms: Unit C1, 4 Riverlight Quay, London, SW11 8DG
- Stratford: Unex Tower, 5 Station Street, London, E15 1DA
What do sellers say about JLL?
5 reviews from sellers, rated 5.0 out of 5 on average. For example, VICTORIA wrote: "Selling a challenging flat with a short lease and a complete absence of records seemed like a very difficult task. I can't imagine anyone going to more trouble ..."
What do buyers say about JLL?
7 reviews from buyers, rated 5.0 out of 5 on average. For example, Geoff wrote: "Just let our flat, with Kate Flynn and team doing an excellent job. They provided a realistic valuation, brought in quality potential tenants for viewings, and ..."
What do landlords say about JLL?
34 reviews from landlords, rated 4.9 out of 5 on average. For example, David wrote: "JLL, in particular Joanna Chamiola Phillips and Keelie Field, provided an excellent service in securing of a tenant. They were very customer focused in keeping ..."
What do tenants say about JLL?
30 reviews from tenants, rated 4.8 out of 5 on average. For example, Rania wrote: "I had a great experience with George Reeves at JLL Kensington High Street. He was extremely professional, helpful and responsive throughout the process, and ..."
Has JLL won any awards?
Yes. In The Trusted Agent 2026 awards, London won Gold, London won Gold and three more branches won awards.
