5/5
GoogleA great experience working with Max and the team on the sale of our house and the move. I would thoroughly recommend using Wilkinsons!
Agent replied · 10 July 2026
Thank you so much for your great review and for recognising Max.
Trusted Agent profile · Greater London, London and West Yorkshire
Verified
JLL estate agents in London, Blackheath, Chelsea and 4 more
★★★★★
5,399 reviews across 14 offices and 3 platforms
JLL has 14 offices, in London (eight offices), Blackheath, Chelsea, Brentford, Mayfair, Manchester and Leeds (Greater London, London and West Yorkshire). Together they have 5,399 reviews on three platforms, rated 4.6 out of 5 overall.
4,868
Reviews on Google
All 14 offices
18
Reviews on Facebook
Business-wide
414
Reviews on Trustpilot
All 14 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers5 reviews
Selling a challenging flat with a short lease and a complete absence of records seemed like a very difficult task. I can't imagine anyone going to more trouble ...Read all 5 from sellers
Buyers7 reviews
Just let our flat, with Kate Flynn and team doing an excellent job. They provided a realistic valuation, brought in quality potential tenants for viewings, and ...Read all 7 from buyers
Landlords34 reviews
JLL, in particular Joanna Chamiola Phillips and Keelie Field, provided an excellent service in securing of a tenant. They were very customer focused in keeping ...Read all 34 from landlords
Tenants30 reviews
I had a great experience with George Reeves at JLL Kensington High Street. He was extremely professional, helpful and responsive throughout the process, and ...Read all 30 from tenants
Our offices
JLL's 14 offices, most reviewed first. Each has its own page.
- JLL Canary Wharf11 Westferry Circus, Canary Wharf, E14 4HE922 reviews · 663 on Google (4.7)80 in the last 90 days
- JLL Blackheath8 Montpelior Vale, SE3 0TA692 reviews · 676 on Google (4.8)12 in the last 90 days
- JLL Greenwich22 College Approach, SE10 9HY631 reviews · 610 on Google (4.8)11 in the last 90 days
- JLL StratfordUnex Tower, 5 Station Street, E15 1DA627 reviews · 610 on Google (4.7)30 in the last 90 days
- JLL Nine ElmsUnit C1, 4 Riverlight Quay, SW11 8DG533 reviews · 502 on Google (4.6)16 in the last 90 days
- JLL Finsbury ParkUnit B Parkway Apartments, Goodchild Road, N4 2BL469 reviews · 448 on Google (4.8)7 in the last 90 days
- JLL Kensington387 Kensington High Street, W14 8QA381 reviews · 356 on Google (4.8)18 in the last 90 days
- JLL City of LondonThe Walbrook Building, 25 Walbrook, EC4N 8AF331 reviews · 316 on Google (4.7)0 in the last 90 days
- JLL Chelsea2 Cale Street, SW3 3QU208 reviews · 208 on Google (4.8)9 in the last 90 days
- JLL/ WA Ellis Knightsbridge174 Brompton Road, SW3 1HP203 reviews · 172 on Google (4.7)3 in the last 90 days
- JLL Kew BridgeUnit 1, Block Lily, Capital Court, Capital Interchange Way, London, TW8 0JA, TW8 0JA195 reviews · 0 on Google9 in the last 90 days
- JLL Mayfair & Marylebone30 Warwick St, W1B 5NH173 reviews · 158 on Google (4.1)0 in the last 90 days
- JLL Manchester1 Oxford St, M1 4PB163 reviews · 150 on Google (4.0)0 in the last 90 days
- JLL Leeds32 Park Place, LS1 2SP104 reviews · 104 on Google (4.3)0 in the last 90 days
Reviews on Google
Showing 4,848 reviews on Google only. Show every review
Google5/5
GoogleI was very happy with Wilkinsons, they were professional, helpful and sold my property in record time. They always returned my calls and answered any queries that I had. I would definitely use them again. Thank you to all at the Winslow office.
Agent replied · 10 July 2026
Thank you your lovely words, they are very much appreciated by us all.
5/5
GoogleGreat Service received from Joe and Max from the initial call to instruction to market. Sold property without any hesitation. Highly recommended.
Agent replied · 10 July 2026
Thank you. We hope your went well.
5/5
GoogleI recently sold & purchased properties through Wilkinson's in Winslow and would recommend them. All the staff were professional, helpful & quick to respond to queries & I mostly dealt with Max who made every effort to make the process go as smoothly as possible.
Agent replied · 10 July 2026
That's lovely to hear. We hope your move has all gone well and thank you for recognising Max too..
5/5
GoogleHighly recommend Wilkinson’s to anyone looking to sell/buy. They have been helpful all throughout the process and kept us up to date with information. Max especially has always been so friendly and always available to answer our many questions. Really appreciate him keeping us at ease all throughout.
Agent replied · 10 July 2026
We are delighted that Max has supported you throughout the transaction and very pleased that it has all gone well. Thank you for your comments.
5/5
GoogleMy experience buying my dream property with Wilkinsons was perfect from the word go. Initially with Sue, who sadly left the company midway through my purchase. This was a bit concerning but i need not have worried, Max took over and he was brilliant. He kept me updated, responded immediately to my queries, and was always at the end of the phone with a courteous and helpful attitude. I would have no hesitation in recommending Wilkinsons. 5 stars all the way
Agent replied · 10 July 2026
Thank you for your kind comments and we wish you every happiness in your new home. Max will be acknowledged too!
5/5
GoogleNice and helpful. Excellent
Agent replied · 10 July 2026
Thank you for your fantastic 5-star review! We're delighted to hear that you found our service nice and helpful. Your kind words and support truly motivate our team to keep up the excellent work. If there's anything more we can do for you, please don't hesitate to let us know. Best regards,
5/5
GoogleRating only, no written review.
Agent replied · 10 July 2026
Thank you!
5/5
GoogleAmazing service Charlotte & Jamie
Agent replied · 10 July 2026
Thank you so much for your fantastic review! 🌟 We're thrilled to hear that Charlotte and Jamie provided you with amazing service. Your kind words mean the world to us and motivate our team to keep delivering the best for our clients. If … More
5/5
GoogleGreat service. Friendly, knowledgeable, proactive team
Agent replied · 10 July 2026
Thank you for your fantastic review! We're delighted to hear you enjoyed our service and found our team friendly and proactive. Your feedback motivates us to keep delivering top-notch service. We're here whenever you need us, and we look forward to helping you again soon!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleWorking with Joshua Greaves was a pleasure. He helped me secure a great flat that met my needs and was communicative throughout the process. His support made the whole experience much easier. I came away very satisfied.
Agent replied · 2 June 2026
Dear Abdi, thank you so much for leaving your review. I will ensure this is passed on.
5/5
GoogleJLL Palmer Sam is really professional. He helped me sell the property successfully.
Agent replied · 24 March 2026
Many thanks Annette for taking the time to leave a review, I will pass this on.
5/5
GoogleWe had a pleasant onboarding in our tenancy, thanks to the team at JLL Greenwich. A shoutout to Eilis for the prompt support she's given us to sort things quickly, and Maham for the maintenance support.
Agent replied · 24 March 2026
Many thanks Joseph for taking the time to leave a review. I will make sure this is passed on.
5/5
GoogleRented a flat in London with JLL, I had a short time period but thanks to Eilis, everything was super fast and smooth! She helped us on every aspect possible during the process! She was reachable and responsive at anytime and cleared every question we had in our minds. Huge thanks!
Agent replied · 24 March 2026
Many thanks for your feedback Burak, I will ensure this is passed on.
5/5
GoogleI would give 10 stars if Google allows me. Excellent agency, excellent service.Every time when we need something or any issue Keely Wesley responds very quickly and solves the issue professionally. Thanks for your continuous support!
Agent replied · 24 March 2026
What lovely feedback to receive, many thanks for taking the time to leave a review.
5/5
GoogleWe had a great experience letting our flat thanks to Eilis, who has been very responsive, professional and helpful across the whole process. Thanks!
Agent replied · 24 March 2026
Dear Jasper, thank you for taking the time to review your experience with Eilis.
5/5
GoogleWorking with Joshua Greaves was a pleasure. He helped me secure a great flat that met my needs and was communicative throughout the process. His support made the whole experience much easier. I came away very satisfied.
Agent replied · 24 March 2026
Dear Abdi, thank you so much for leaving your review. I will ensure this is passed on.
5/5
GoogleAdam and Helena were really great during our process of looking for a new flat. The process was smooth and they really helped us to understand each step!
Agent replied · 24 March 2026
Dear Uasmi, thank you for taking the time to leave such a positive review.
5/5
GoogleAbsolutely loved working with Xav and Yasmin at JLL! They made the whole renting process so much easier than I expected. They were super helpful, patient, and always kept me updated. I felt supported the entire time and ended up in a place I really love. Would definitely recommend them to friends or anyone new to the area.
Agent replied · 24 March 2026
Dear Xingpu, thank you so much for taking the time to review. I am pleased your experience was so positive.
5/5
GoogleMs. Angela Wyles service is in short on another level.
Agent replied · 24 March 2026
How lovely to read, thank you for reviewing.
5/5
GoogleJoanna and Siobhan took care of the process in friendly and professional way, really happy of the service provided
Agent replied · 24 March 2026
Thank you for leaving a review, I will ensure this is passed on.
5/5
GoogleCharlie Jeffery from the nine Elms branchs was super helpful in my search. He understood my requirements well and showed relevant properties and was quick to arrange viewings.
Agent replied · 24 March 2026
Thank you for taking the time to review, I will ensure this is fed back.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for JLL, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Want JLL to help?
Send JLL a message.
Questions about JLL
Which JLL office has the most reviews?
Canary Wharf has the most, with 922 reviews rated 4.7 out of 5, followed by Blackheath with 692.
Where are the JLL offices?
The 14 JLL offices, by town:
- Blackheath: 8 Montpelior Vale, Blackheath, Greater London, SE3 0TA
- Brentford: Unit 1, Block Lily, Capital Court, Capital Interchange Way, London, TW8 0JA, Brentford, TW8 0JA
- Canary Wharf: 11 Westferry Circus, Canary Wharf, London, Greater London, E14 4HE
- Chelsea: 2 Cale Street, Chelsea, London, SW3 3QU
- City of London: The Walbrook Building, 25 Walbrook, London, EC4N 8AF
- Finsbury Park: Unit B Parkway Apartments, Goodchild Road, London, N4 2BL
- Greenwich: 22 College Approach, London, SE10 9HY
- JLL/ WA Ellis Knightsbridge: 174 Brompton Road, London, SW3 1HP
- Kensington: 387 Kensington High Street, London, W14 8QA
- Leeds: 32 Park Place, Leeds, West Yorkshire, LS1 2SP
- Manchester: 1 Oxford St, Manchester, M1 4PB
- Mayfair: 30 Warwick St, Mayfair, London, W1B 5NH
- Nine Elms: Unit C1, 4 Riverlight Quay, London, SW11 8DG
- Stratford: Unex Tower, 5 Station Street, London, E15 1DA
What do sellers say about JLL?
5 reviews from sellers, rated 5.0 out of 5 on average. For example, VICTORIA wrote: "Selling a challenging flat with a short lease and a complete absence of records seemed like a very difficult task. I can't imagine anyone going to more trouble ..."
What do buyers say about JLL?
7 reviews from buyers, rated 5.0 out of 5 on average. For example, Geoff wrote: "Just let our flat, with Kate Flynn and team doing an excellent job. They provided a realistic valuation, brought in quality potential tenants for viewings, and ..."
What do landlords say about JLL?
34 reviews from landlords, rated 4.9 out of 5 on average. For example, David wrote: "JLL, in particular Joanna Chamiola Phillips and Keelie Field, provided an excellent service in securing of a tenant. They were very customer focused in keeping ..."
What do tenants say about JLL?
30 reviews from tenants, rated 4.8 out of 5 on average. For example, Rania wrote: "I had a great experience with George Reeves at JLL Kensington High Street. He was extremely professional, helpful and responsive throughout the process, and ..."
Has JLL won any awards?
Yes. In The Trusted Agent 2026 awards, London won Gold, London won Gold and three more branches won awards.
