JLL estate agents in London, Blackheath, Chelsea and 4 more

★★★★★ 5/5

Google

Rating only, no written review.

TJ · 8 October 2020 · JLL Canary Wharf

★★★★★ 1/5

Google

Rating only, no written review.

Mihai · 8 October 2020 · JLL Canary Wharf

★★★★★ 5/5

Google

Amazing service and team! Lauren, Joanna and the whole team are always super professional, keen to help and have the best knowledge and experience in Canary Wharf and surrounding areas.

Vicky · 8 October 2020 · JLL Canary Wharf

★★★★★ 5/5

Google

I’m based overseas and Lauren Hatcliff and team found a great tenant. I’m very happy with the property management.

Kimberly · 8 October 2020 · JLL Canary Wharf

★★★★★ 5/5

Google

We were really happy with the service we received from Kyle Spence. He was professional and helpful throughout our whole purchasing process and throughout the challenges of COVID-19. We felt he went above and beyond for us by helping chase …

Molly · 8 October 2020 · JLL Nine Elms

★★★★★ 1/5

Google

Most positive reviews here are from their staff, please be aware of that. JLL is the worst agency to deal with in the whole of the country. They steal, lie, cheat and make up things as they go, treating their tenants and landlords like …

Damian · 8 October 2020 · JLL Nine Elms

★★★★★ 1/5

Google

One of the worse agents I have ever dealt in the world is - Thomas Wade. He is one of the most incompetent "Core Property Manager" I have ever seen in my …

Sergey · 8 October 2020 · JLL Nine Elms

★★★★★ 5/5

Google

I dealt with Chris and Faye and both were professional and responsive throughout. They made renting a new apartment as painless as possible!

Becca · 3 October 2020 · JLL Manchester

★★★★★ 5/5

Google

Hayley was exceptionally helpful and kind. She went out of her way to send me videos of prospective properties, despite it being far past her clocked hours. Thank you Hayley, you're an absolute star.

RW · 2 October 2020 · JLL Stratford

★★★★★ 5/5

Google

Fantastic experience we had with Joanna! Overly helpful and helped us finally get a flat after loosing two others. Answered any questions instantly and was always on hand to make sure the process ran smoothly 😊

James · 28 September 2020 · JLL Canary Wharf

★★★★★ 1/5

Google

The staff were extremely unprofessional. My toilet was not fixed for 6 months of my tenancy. They told me once we will not replace the molding curtains because with the molding curtains they can find another tenant. I feel sorry to who ever has to deal with such unprofessionalism and horrible staff and I also feel for the landlords for trusting them to manage their properties. I reported the leak 2 years ago it was not fixed and not they blame me for not allowing them to enter which is a lie because I have the text message to prove that I did not mind. They ignored the leak for 2 years and waited for my tenancy to end to fix it with my deposit. From the bottom of my heart shame on you JLL for employing such negligent and unprofessional staff.

Yasmen · 25 September 2020 · JLL Leeds

★★★★★ 1/5

Google

Toured 12 Sherwood Street a few months back with my husband. George was nice, but the receptionist at both JLL and 12 Sherwood Street were short, curt, and rude. In particular, the reception at 12 Sherwood Street asked my husband how he could, “live with a wife like that” after I asked if the doors automatically open for residents in wheelchairs/walkers. Lost a sale and would not recommend.

Kari · 22 September 2020 · JLL Mayfair & Marylebone

★★★★★ 5/5

Google

Just let our flat, with Kate Flynn and team doing an excellent job. They provided a realistic valuation, brought in quality potential tenants for viewings, and provided too-notch advice when another agent found potential tenants who proved to be unscrupulous. With so many other agents endlessly focused on the hard sell or highly inexperienced, it was really refreshing to work with JLL’s experienced, sensible team who seemed focused on taking care of clients. Thank you Kate and team - I would definitely work with you again.

Family · 18 September 2020 · JLL/ WA Ellis Knightsbridge

★★★★★ 5/5

Google

I have not moved into my property yet, however the efficiency and professionalism of Alasdair Gordon (Chelsea) was outstanding, especially during this COVID period. A true gentlemen who knows how to deliver the best customer service experience. Always assured by how he handled the viewings and explaining the entire process at each stage. Great Stewardship for JLL.

Saj · 18 September 2020 · JLL/ WA Ellis Knightsbridge

★★★★★ 1/5

Google

Do NOT use as a management agent. We have been with JLL for 2 painful years now and signed up for a fully managed "service" as we currently live abroad. We have had 2 property managers, both of which take months (not hours, days, weeks but MONTHS) to reply. We end up organising most things ourselves. Unsurprisingly, they are always very quick in reaching out for any payments, renewals etc. but it is impossible to actually reach anyone. JLL's property management has been a nightmare from start to finish.

Vesko · 18 September 2020 · JLL Nine Elms

★★★★★ 5/5

Google

George Reeves was extremely helpful through the whole process. He met with me the next day after request and had a detailed knowledge about the apartment, afterwards he was really efficient negotiating terms with landlord and helping with paperwork. Highly recommend JLL and George specifically.

Daria · 17 September 2020 · JLL Kensington

★★★★★ 5/5

Google

I had a very peculiar situation when it came to moving into the Lightbox. It was right at the beginning of lockdown with a lot of fear and uncertainty at the time so I was eager to move in very quickly. …

Jonny · 16 September 2020 · JLL Manchester

★★★★★ 5/5

Google

Having received service from 5 different lettings agencies in Manchester, I can safely say this one is the best by far! I started to think all Manchester Estate Agents are slow and incompetent, when JLL stood out in the best possible light. …

Alexander · 16 September 2020 · JLL Manchester

★★★★★ 1/5

Google

Extremely poor experience, incompetent customer service. I have rented with them for a month now and I am unable to shower since the day I moved in since my shower is missing a piece. I have contacted them nearly every day for a month and …

Bernardo · 16 September 2020 · JLL Manchester

★★★★★ 5/5

Google

Have been working with Rosie from Williams JLL for a few years trying to sell our apartment. …

David · 16 September 2020 · JLL Finsbury Park

★★★★★ 5/5

Google

We just rented a new property with JLL Finsbury Park. Beatrice and Lily made an otherwise stressful period (specially during Covid season) seem easy and stress free. …

Justina · 16 September 2020 · JLL Finsbury Park

★★★★★ 5/5

Google

I have dealt with this office for the past 5 years for both renting and buying properties within Woodberry Down development. All staff are very professional and quite responsive to queries. They are always available for help and to give …

Hussam · 16 September 2020 · JLL Finsbury Park

★★★★★ 5/5

Google

We had a wonderful experience dealing with Alasdair and Maddy in the lettings team. They were extremely helpful with our long list of questions. We were able to view a property and close within 3 days, the property was immediately taken off the market and we moved in within a week. Alasdair was by far the most trustworthy of estate agents I have dealt with in the past. Very easy to talk to, very efficient and extremely helpful throughout the process. I would thoroughly recommend getting in touch with the Cale St office if you're searching for a property in the Chelsea and surrounding areas.

J · 16 September 2020 · JLL Chelsea

★★★★★ 1/5

Google

Thanks to JLL for letting me rent an apartment with full of problems and no one wants to solve the problems for me. I have to wait for a long time to receive the response from the staff and all they have done is keep letting me wait. Update: It has been more than half a year, no one fixes the problems, the agency kept letting me wait, landlord never reply. I am living in a room with a lot of broken items.

Olivia · 16 September 2020 · JLL/ WA Ellis Knightsbridge