Trusted Agent profile · Greater London, London and West Yorkshire
Verified
★★★★★
5,400 reviews across 14 offices and 3 platforms
JLL has 14 offices, in London (eight offices), Blackheath, Chelsea, Brentford, Mayfair, Manchester and Leeds (Greater London, London and West Yorkshire). Together they have 5,400 reviews on three platforms, rated 4.6 out of 5 overall.
4,869
Reviews on Google
All 14 offices
18
Reviews on Facebook
Business-wide
414
Reviews on Trustpilot
All 14 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Selling a challenging flat with a short lease and a complete absence of records seemed like a very difficult task. I can't imagine anyone going to more trouble ...Read all 5 from sellers
Just let our flat, with Kate Flynn and team doing an excellent job. They provided a realistic valuation, brought in quality potential tenants for viewings, and ...Read all 7 from buyers
JLL, in particular Joanna Chamiola Phillips and Keelie Field, provided an excellent service in securing of a tenant. They were very customer focused in keeping ...Read all 34 from landlords
I had a great experience with George Reeves at JLL Kensington High Street. He was extremely professional, helpful and responsive throughout the process, and ...Read all 30 from tenants
JLL's 14 offices, most reviewed first. Each has its own page.
Showing 4,849 reviews on Google only. Show every review
5/5
GoogleGreat service by Eilis at the Greenwich location. Having been looking for a property for a relocation for over a month, I had spoken with agencies and agents of all levels. …
Dear Matt, We're happy to see that you had a 5-Star experience … More
5/5
GoogleWe recently purchased a property in Maze Hill and Michael Chu was the estate agent managing the process. We can't thank him enough for all the assistance during the buy. The …
Dear Andrea, Thank you for taking the time to leave such a great review, your comments are … More
5/5
GoogleWe recently contacted JLL Greenwich to rent a property in this area and so far we have had a good experience with them, especially with Eilis Moloney who managed the letting of the house. She is polite and always gets back to you shortly. …
Dear Mireia, Thank you for your review, and mentioning your experience with Elis in our … More
5/5
GoogleWe’ve bought, sold and rented out places using various estate agents in Greenwich but would now only use JLL. By far the best and most professional in the area. Ed and Micheal on the sales …
Hi there, Thank you for the 5* Google Review and for taking the time to share your … More
5/5
GoogleProfessional, Efficient, Helpful and Friendly team at JLL Greenwich Ahmed ShahidAziz is tailor-made for this job. He has proven to be really prompt and helpful, proactive and always available to take our calls and answer our …
Dear Mihai, We are very grateful for your for your 5 star review, your comments are really … More
5/5
GoogleQuick response and great communication, despite it took a bit longer than expected to solve the issue in our apartment but I must mention Keeley Wesley who took over our case as a Property Manager and responded very quickly, literally the …
Dear Alexander, We can't thank you enough for sharing your experience with us! … More
4/5
GoogleSo my first experience with JLL Greenwich was terrible. They were late in contacting me when there were delayed payments or client related problems. …
Dear Gauri, Thank you for taking the time and sharing your experience with us, we are … More
5/5
GoogleCannot recommend JLL enough! We had a great experience with Eilis and Bruna. Both were very helpful and informative , answering all of our many questions as a first time renter. …
Dear Lauren, Thank you for taking the time to leave such a great review, your comments are … More
5/5
GoogleThank you to Eilis Moloney Lettings Negotiator I just wanted to recognise the hard work and effort put in by Eilis. She has …
Hi there, Thank you very much for such a fantastic review! It makes it all the more … More
5/5
GoogleWe've recently rented a property through JLL and we very happy with the service we've received. Eilis from the Greenwich office has been incredibly helpful, always responding to our queries efficiently and clearly. We're really grateful for …
Dear Fenella, Our aim is to deliver a 5* service to our customers and clients and we are … More
5/5
GoogleI was beginning to feel deflated searching for properties to rent in London from overseas as my enquiries were either ignored or treated with disregard, so I didn't have high hopes when I saw a property on Rightmove and submitted my online …
Dear Adam, We are very grateful for such a wonderful review! We know how stressful summer … More
5/5
GoogleFantastic service from the JLL Greenwich Team! I initially called about another flat, and with a few attentive questions, Eilis matched me to the perfect listing. Very clear and efficient communication throughout the whole process, which …
HI there, Thank you so much for positive feedback. Great to hear that Eilis managed to … More
5/5
GoogleMe and my partner decided to look for a flat in London and recently found a property through JLL. …
Dear Simona, It is not every day that we receive feedback as details as yours and it does not … More
5/5
GoogleI have been with JLL for over 5 years during which I was assigned various property managers. I experienced JLL as a generally positive property agency. However, Ahmed ShahidAzizhas really stood out and has made a difference to me. Ahmed …
Dear Tobias, We really appreciate you having taken the time to post this review. It makes it … More
5/5
GoogleWe recently completed a purchase through JLL and we were very satisfied with the process. …
Dear Paul, We're very grateful that you shared your experience with us! … More
5/5
GoogleJLL Finsbury Park Estate Agent has always provided excellent service since I moved to one of their properties. Beatrice took care of my first viewing and the whole move-in procedure. Alessandra helped me throughout the tenancy, assisting me …
Dear Ornella, Thank you for taking the time to leave us 5 star review, it means a lot! … More
5/5
GoogleI had a great experience with the JLL team at Woodberry Down. Hanan was awesome and she removed all the hassle of going through a rental process, as she perfectly understood our needs and focused on delivering the right property for us with …
Hi Pablo, We're very grateful for taking the time and leaving 5 star review! … More
5/5
GoogleAmazing service from JLL, especially from Alessandra and Hanan. They have made this renting process very easy and fast for somebody that is his first time in UK. …
Dear Fernando, Thank you for taking the time to leave such a lovely review, your comments are … More
5/5
GoogleI have seen many properties in the UK since my arrival in September 2021. Among the estate agents my husband and I encountered here in the UK, Mr Adnan Tipu is by far the most responsible, professional and knowledgeable agent we have meet. …
Hi there, Thank you for taking the time to leave such a fantastic review, your comments … More
5/5
GoogleFrom our first meeting with Adnan it was clear we were dealing with a genuine and sincere person. He is the real deal. Professional, well connected, efficient and dependable. …
Dear Michelle, Thank you for taking the time to leave us a 5 star review. Your opinion is … More
5/5
GoogleMany thanks to Hanan for her incredible service, responsiveness and flexibility in securing our apartment. JLL from the beginning were very easy to engage with and made the whole process …
Dear Jordan, We are very grateful you have taken the time out to leave such a lovely review. … More
5/5
GoogleI am extremely satisfied with the help provided by Hanan in getting a flat. She thoroughly explained the flat and provided me with all the relevant information that helped me make my decision. In addition, she was always a phone call away …
Dear Rahul, Thank you for your kind words and for leaving a 5* review. We are so pleased … More
5/5
GoogleAdam Garson was efficient and professional, we found the tenant only within a few days.
Dear Lan, Thank you for your review. … More
5/5
GoogleVery professional and quick to respond to any questions!
Dear Nicolas, Thank you for your 5 start review! … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for JLL, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Send JLL a message.
Canary Wharf has the most, with 922 reviews rated 4.7 out of 5, followed by Blackheath with 692.
The 14 JLL offices, by town:
5 reviews from sellers, rated 5.0 out of 5 on average. For example, VICTORIA wrote: "Selling a challenging flat with a short lease and a complete absence of records seemed like a very difficult task. I can't imagine anyone going to more trouble ..."
7 reviews from buyers, rated 5.0 out of 5 on average. For example, Geoff wrote: "Just let our flat, with Kate Flynn and team doing an excellent job. They provided a realistic valuation, brought in quality potential tenants for viewings, and ..."
34 reviews from landlords, rated 4.9 out of 5 on average. For example, David wrote: "JLL, in particular Joanna Chamiola Phillips and Keelie Field, provided an excellent service in securing of a tenant. They were very customer focused in keeping ..."
30 reviews from tenants, rated 4.8 out of 5 on average. For example, Rania wrote: "I had a great experience with George Reeves at JLL Kensington High Street. He was extremely professional, helpful and responsive throughout the process, and ..."
Yes. In The Trusted Agent 2026 awards, London won Gold, London won Gold and three more branches won awards.
