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Intercounty estate agents in Bishop's Stortford, Dunmow, Harlow and 4 more

4.8

★★★★★ Excellent

5,161 reviews across 12 offices and 6 platforms

www.intercounty.co.uk

Intercounty has 12 offices, in Bishop's Stortford (two offices), Dunmow, Harlow (two offices), Saffron Walden (two offices), Sawbridgeworth (two offices), Stansted (two offices) and Great Dunmow (Essex and Hertfordshire). Together they have 5,161 reviews on six platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

4,354

Reviews on Google

All 12 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 12 offices

Yell logo

1.0 / 5

1

Reviews on Yell

Business-wide

Trustpilot logo

736

Reviews on Trustpilot

Business-wide

allAgents logo

68

Reviews on allAgents

All 12 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Intercounty's 12 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Intercounty, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Intercounty is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.

EA Masters by year, 2020 to 2019

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lettings Agency of the Year Awards

Intercounty is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in four years, the group and its branches: 2016, 2015, 2014, 2012. A Lettings Agency of the Year winner every year since 2014.

Lettings Agency of the Year by year, 2015 to 2012

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

The Negotiator Awards

Intercounty and its branches won The Negotiator Awards in one year, most recently 2019.

Negotiator Awards winners in one year, the group and its branches: 2019.

Negotiator Awards by year, 2019

Source: The Negotiator Awards winners lists, as published, linked by year.

Latest reviews from every Intercounty office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

The letting team at Intercounty Bishops Stortford are amazing. Kristy was amazing throughout the whole process. My experience with dealing with Kristy was perfect and she was so helpful every step of the way. Really polite and friendly and was always there when I needed to talk. Fantastic service. Thank you so much Kristy! A big thank you to Harry M too!

Rezina · 21 June 2021 · Intercounty Bishop's Stortford (21 North Street)

Agent replied · 20 June 2024

Rezina thank you for your review very much appreciated. So glad your experience with Intercounty was fantastic! Will pass on your kind words to the team.

3/5

Google

I was really impressed and happy with the service provided by Intercounty at the beginning of the sale. William did a great job at selling, and my property sold really quickly. The communication at this point was also fantastic, with Will calling to confirm different bits and pieces. However the after sale with Doug was disappointing to say the least. I heard nothing from them for 2 and a half weeks after the sale was agreed, all information was received through my solicitor, who has been fantastic throughout. The communication I have had has been slow and pushed from me, I have had at least 3 phone calls not returned, meaning I have had to consistently follow up on inquiries. The information Doug did have was often outdated and not new information or on a couple of occasions incorrect. The sale should have been quick and easy, unfortunately what should and could have been completed in 6/7 weeks took 10 weeks. I believe this was in part down to the slowness of the after sales team. Thankfully William sold my property and the sale has now been completed, however for the high fee charged and the poor after sales communication I would be hesitant to use them again.

Helen · 21 June 2021 · Intercounty Bishop's Stortford (21 North Street)

5/5

Google

We received very professional and helpful service from Kristy. She had been happy to answer all our questions before we decided to rent the flat. Kristy was very patient and friendly with us. I would like to also mention an excellent teamwork. Even if Kristy was not present at the office, we could talk to anyone about our let. All members of the team were always well informed about it. We are more than happy with the service provided by Kristy and the Intercounty team in Bishop's Stortford. We would highly recommend.

Joanna · 21 June 2021 · Intercounty Bishop's Stortford (21 North Street)

Agent replied · 20 June 2024

Thank you for taking the time to leave a review Joanna. We really appreciate your feedback and will certainly pass on your thanks to Kristy and the rest of the Lettings team. Enjoy your new home.

5/5

Google

I purchased my property through intercounty a few years ago. I was really happy with the service so when I recently decided to lease it I went straight to them. This is my first time being a Landlord and the team were so so helpful. They made sure I was aware of the process and how it all works, taking time to carefully explain everything to me. Intercounty managed to achieve me a brilliant rental amount for the exact term I was looking for. Once again Intercounty has gone above and beyond. Thank you Reece + team.

Callum · 21 June 2021 · Intercounty Bishop's Stortford (21 North Street)

Agent replied · 20 June 2024

So good to hear that you came back to us based on how you were treated by us previously. Thank you - that is so appreciated. Sure the team will continue to go over and above looking after the tenancy for you.

5/5

Google

We have purchased a flat through Intercounty Bishops Stortford. The whole team have been professional and responsive from the very start.We had a first viewing with Bob who was courteous and answered all our initial questions.We spoke with most of the office William,James,Olivia .They were all extremely helpful. Having made an offer and dealing with Solicitors it was at this point Intercounty gave us a direct contact in Doug Whybrow to help with the process to completion. Doug is accomplished and proficient.He was always on hand to help with any questions.Prompt in returning calls and e-mails.He has even been on hand to help with questions post completion. I highly recommend Doug and the Team at Intercounty Bishops StortfordPositiveResponsiveness, Professionalism

Simon · 21 June 2021 · Intercounty Bishop's Stortford (21 North Street)

Agent replied · 20 June 2024

Thanks Simon - so glad the team at Bishops Stortford have been so supportive to you. You must be thrilled to be moving in.

5/5

Google

Second time of using Intercounty Bishop's Stortford in the last 6 months! I recently sold my mothers house through Intercounty who found me the perfect buyer. I was so impressed with their service that I am now using them to sell my own house. My house was sold within a couple of days, the service and advice I was given has been outstanding! I would highly recommend them. Special thanks to Will and Helen, you guys are on fire!!PositiveProfessionalism

Kim · 21 June 2021 · Intercounty Bishop's Stortford (21 North Street)

Agent replied · 20 June 2024

Lovely to hear that we've been able to help you Kim, thanks for your continued business. Will pass on your great feedback to the team in Bishop's Stortford

5/5

Google

I recently used Intercounty Lettings in Bishops Stortford. I have used Reece and his team for several years and they have always found me good, reliable tenants. Our main contact was Harry Stylianou, he was an absolute dream to work with, proactive, professional and honest. Harry’s communication throughout has been faultless and went above and beyond to assist me and made the process so much easier. Nothing was too much trouble. He is an asset to the branch and I would highly recommend. Thank you so much Harry!

Sheuly · 21 June 2021 · Intercounty Bishop's Stortford (21 North Street)

Agent replied · 20 June 2024

Thanks so much your recommendation Sheuly, it's always lovely to hear that the team have been able to deliver great service once again. Thank you for continued business.

5/5

Google

Intercounty did an amazing job at helping, supporting and organising the whole sale process in a very smooth way. We were delighted with Doug's proactive attitude who kept us updated with emails and telephone calls all throughout. He was also very patient with my questions taking time to explain every next step we had to take to speed things up. I would highly recommend Intercounty for their professional, reliable and friendly attitude. Thank you!PositiveResponsiveness, Quality, Professionalism, Value

Amanda · 21 June 2021 · Intercounty Bishop's Stortford (21 North Street)

Agent replied · 20 June 2024

Thank you Amanda - that is really great to hear. I will be sure to pass on your comments to Doug

5/5

Google

Rating only, no written review.

Gloria · 15 June 2021 · Intercounty Dunmow

1/5

Google

Rating only, no written review.

Don · 15 June 2021 · Intercounty Dunmow

5/5

Google

Rating only, no written review.

James · 15 June 2021 · Intercounty Dunmow

5/5

Google

Rating only, no written review.

Michael · 15 June 2021 · Intercounty Dunmow

5/5

Google

Jake is professional and helpful! Thanks Jake!PositiveProfessionalism

Linshan · 15 June 2021 · Intercounty Dunmow

Agent replied · 14 June 2024

Thank you Linshan, great to hear you had a great experience with Jake

5/5

Google

Very helpful, kept us in the loop, Lisa was first class.PositiveProfessionalism

Richard · 15 June 2021 · Intercounty Dunmow

Agent replied · 14 June 2024

Richard good to hear your experience with Lisa was first class. Will pass thanks

5/5

Google

Great job from Natasha. Thank you for your professionalism and making the whole process easy.PositiveQuality

Sam9ice1 · 15 June 2021 · Intercounty Dunmow

Agent replied · 14 June 2024

Many thanks for your review and glad your experience with Natasha and Intercounty was a good one.

5/5

Google

Lisa was Very helpful and whatever questions we said she was great help

Nikitaclark68 · 15 June 2021 · Intercounty Dunmow

Agent replied · 14 June 2024

That is great to hear. Thank you for your review. Will pass on your thanks to Lisa she will be thrilled.

5/5

Google

Very happy with the help I got getting my flat highly recommended looking for property by them

The · 15 June 2021 · Intercounty Dunmow

Agent replied · 14 June 2024

Thank you so much for taking the time to review - wishing you well in your new home

5/5

Google

Having dealt with both Abby and Lisa from the Dunmow office I can honestly say they couldn’t have been more helpful and extremely pleasant.PositiveResponsiveness, Professionalism

Heather · 15 June 2021 · Intercounty Dunmow

5/5

Google

Would like to give special thankyou to Lisa Southon. Great chat and come away feeling alot more positive about my situation.PositiveResponsiveness, Quality, Professionalism

Terry · 15 June 2021 · Intercounty Dunmow

Agent replied · 14 June 2024

Terry really appreciate your comments glad you came away from Intercounty better informed. Will pass on your kind words to Lisa

5/5

Google

Can't praise intercountys Eugenio & Abigail enough for their care & attention to my move. Thank you guys, you made a very stressful time a whole lot easier. Thank you....Renae

Renae · 15 June 2021 · Intercounty Dunmow

5/5

Google

As always excellent service from Lisa at Intercounty. Kept informed and up to date. Would recommend Lisa and Intercounty.

Steve · 15 June 2021 · Intercounty Dunmow

Agent replied · 14 June 2024

Thanks Steve - glad to hear Lisa looked after you so well. Appreciate you taking the time to review.

5/5

Google

Very good service and efficient responses. Professional and thorough. Dealt with the Lettings manager, Eugenio, and also Abigail and found them knowledgeable, helpful and very efficient. Would thoroughly recommend them.PositiveResponsiveness, Quality, Professionalism

Mark · 15 June 2021 · Intercounty Dunmow

Agent replied · 14 June 2024

Thanks for your recommendation Mark, we're glad we were able to help with your home move.

5/5

Google

Natasha was extremely helpful and explained the rental process clearly - An excellent representative for Intercounty Dunmow.PositiveResponsiveness, Professionalism

Simon · 15 June 2021 · Intercounty Dunmow

Agent replied · 14 June 2024

Thank you for your kind comments about Natasha - she will be very pleased to receive those!

5/5

Google

Lisa was very helpful and informative throughout the whole process of renting a flat through them. Would definitely recommend her.

Rob · 15 June 2021 · Intercounty Dunmow

Agent replied · 14 June 2024

Thanks for the lovely feedback Rob

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Intercounty

Which Intercounty office has the most reviews?

Bishop Stortford has the most, with 1,611 reviews rated 4.7 out of 5, followed by Bishop's Stortford (21 North Street) with 1,305.

Where are the Intercounty offices?

The 12 Intercounty offices, by town:

Has Intercounty won any awards?

Yes. In The Trusted Agent 2026 awards, Bishop's Stortford won Platinum and Harlow won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 8 other industry awards since 2012.

Reviews may appear on more than one platform.

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