Every review we hold for the Harlow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a great experience with Intercounty Harlow, especially Kelsey Foster. She was friendly, professional, and very helpful throughout the viewing process.
The apartment was presented beautifully, everything was clean, well maintained, and looked even better than I expected. As my wife couldn't attend the viewing, Kelsey kindly allowed me to take videos of the property so I could show her afterwards, which I really appreciated.
All my questions were answered and made the viewing feel relaxed and informative. Excellent customer service from start to finish. I would highly recommend Intercounty Harlow and would like to thank Kelsey for all her help.
Jones · 2 June 2026
Agent replied · 2 June 2026
Thank you for your lovely review. It was a pleasure showing you the property, and I'm glad I could help make the viewing process as smooth and informative as possible. Best wishes in your new home, Kelsey
★★★★★ 5/5
GoogleI had a fantastic experience working with Abby at Inter County during my house move. From start to finish, she was professional, responsive, and incredibly supportive throughout what can often be a stressful process.
Abby kept me well-informed at every stage, answered all my questions promptly, and went above and beyond to ensure everything ran smoothly. Her attention to detail and dedication really made a difference, and I felt confident knowing I was in safe hands.
I’m absolutely delighted with the service I received and would highly recommend Abby to anyone looking for a reliable and knowledgeable estate agent. Thank you again for all your help!
Lee · 2 May 2026
Agent replied · 8 April 2026
Lee, I’m so glad you had a pleasant experience with us. Thank you so much for your kind words they are very much appreciated! I am happy to hear that you felt we went above and beyond, I really try to ensure all our customers have a positive experience and feel supported along the way as we understand firsthand what a stressful experience it can be moving house. I wish you all the best in your new home and for the future! Thanks again - Abby
★★★★★ 5/5
GoogleReece from Intercounty Harlow, amazing from start to finish. Nothing was too much bother for him and very thorough throughout the entire process of the letting experience.
He went above and beyond whenever needed and I couldn’t be happier with the service provided.
Reece is an asset to Intercounty! Thank you!
Bishal · 11 September 2026
Agent replied · 16 September 2026
Thank you so much for the review! It was a pleasure helping you throughout the process, and I’m glad I could make the experience as smooth as possible for you.
All the best,
Reece Malcolm
★★★★★ 5/5
GoogleI would like to say a huge thank you to Reece for his excellent service and support throughout the entire process of getting my property onto the rental market and successfully rented out.
Reece managed everything professionally from start to finish, keeping me well-informed at every stage and providing clear guidance and advice whenever needed.
I really appreciate all his hard work and support. Thank you again, Reece and the team, for making the experience so straightforward and positive.
I would highly recommend Reece and the agency to anyone looking to rent out their property!
Haidar · 18 September 2026
★★★★★ 5/5
GoogleOutstanding service from everyone in the team and a genuine sense of attention to detail. In particular, Reece Malcolm was exceptional, in a world suffocated by AI and keypad call routing, it was like a breath of fresh air to speak with a real person who understood the customers needs, owned the transaction from start to finish and delivered positively and promptly to every question I raised. Reece was like a Ray of sunshine in the otherwise grey, gloomy and ever decreasing standards of customer service. 11/10
Ian · 2 September 2026
★★★★★ 5/5
GoogleExcellent customer service from the team especially Joanne Whitrod. Jo has made some of the stressful situations I have been in especially when I moved in a lot easier to deal with. Always checking in to make sure everything has gone ok.
Wendy · 6 October 2026
Agent replied · 8 October 2026
Hello Wendy,
Thank you so much for taking the time to leave such a lovely review. It really is appreciated. I’m so pleased that we were able to get everything resolved for you and that we could help along the way. It was a pleasure assisting you. Best Wishes, Jo
★★★★★ 5/5
GoogleI’ve had a very positive experience with Intercounty Harlow, particularly with Luisa Dino. She has been extremely helpful, professional and responsive throughout, always keeping me updated and making sure everything was dealt with efficiently.
Luisa is friendly, approachable and genuinely takes the time to help. Her communication and customer service have been excellent, and it has been a pleasure dealing with her.
Thank you, Luisa, for all your help and support. Highly recommended!
Tanvir · 2 September 2026
★★★★★ 5/5
GoogleGreat service from Jenny, Michelle, Jason, Hollie and team in supporting me purchasing a property, in particular huge thank you to Abby Judd who kept me up to date on progress, super knowledgeable, friendly and helped speed the buying process up for me, thank you so much! Superb service and would highly recommend Abby and the rest of the team to everyone!
James · 2 April 2026
Agent replied · 30 March 2026
Thank you very much for your kind review, we are so pleased to hear that you were happy with the service we were able to provide for you, it is our pleasure and we wish you all the best in your new home! - Abby
★★★★★ 5/5
GoogleI am really pleased with the service I got whilst trying to resolve the issue with my shower. Special thanks to Louisa Dino who was very prompt in contacting and ensuring that issue was resolved.
Gloria · 22 July 2026
Agent replied · 23 July 2026
Thank you so much for taking the time to leave such a lovely review. I am delighted to hear that you were pleased with the service you received. Best Wishes, Luisa
★★★★★ 5/5
GoogleWe had a wonderful experience with Intercounty! Michelle showed us the property and was friendly and informative. Jason helped us secure the final offer, and Abby and Jenny were absolutely amazing throughout the buying process, they supported us every step of the way and made everything smooth and stress-free. The whole team was professional, responsive, and genuinely cared about helping us get our new home. Highly recommend!
Alexandra · 2 November 2025
Agent replied · 21 October 2025
Thank you so much for your wonderful review! We’re so glad we could make your home-buying experience smooth and enjoyable. It was a pleasure working with you, and we’re thrilled you felt supported every step of the way. Congratulations on your new home 😊 …
★★★★★ 5/5
GoogleExcellent service from Abby and the Intercounty Harlow team. Abby was professional, friendly, and incredibly helpful throughout the purchase of my property. Thank you for making the whole process so much easier. Highly recommended!
Driscu · 16 July 2026
Agent replied · 20 July 2026
Thank you very much for your kind words. Your feedback is very much appreciated, and I am glad you felt we was able to provide a great service. You are most welcome, that is exactly what we are here to do! I wish you all the best in your new home and for the future. Best Wishes, Abby
★★★★★ 1/5
GoogleI’ve honestly never had such a frustrating experience with a company before. Hombox has been consistently overcharging me, with fees that don’t match anything I originally signed up for. Every time I check my account, there’s some new, …
A13_257 · 29 April 2026
Agent replied · 29 June 2026
Hi There,
I'd really like to take a look at your account and get some answers for you, but … More
★★★★★ 5/5
GoogleA truly great service - Abby and Jenny were both incredibly kind and professional throughout the process. A pleasure to work with. Please look no further when in the market for an estate agent!
Harris · 22 May 2026
Agent replied · 27 May 2026
Thank you so much for your kind review Harris, it means a great deal to myself and Jenny. It has been a pleasure assisting you both with your move and very pleased we got there in the end as I know this wasn’t an easy one! We wish you all the best in your new home. - Abby
★★★★★ 5/5
GoogleI would like to thank the Intercounty Team for making my first experience of buying a house smooth and easy . Abby Judd was always communicating with any updates and put my mind at ease during the whole time.No words can express my gratitude to the team and greatly appreciate all their support .
Merin · 13 August 2026
★★★★★ 5/5
GoogleWe purchased our home through Intercounty, and when it came to selling it, we decided to use them again. They have been great throughout the whole process, and always kept us informed of what was going on. The whole process went smoothly and they have always been responsive to any queries I had. Highly recommend using them if you're thinking of selling your house/or buying
Sandra · 2 August 2026
Agent replied · 14 July 2026
Thank you for taking the time to leave such a thoughtful review, and for choosing us again to help with your sale. It’s great to hear that everything went smoothly and that you felt well informed throughout the process.
We really appreciate your recommendation and were glad to be able to support you both with buying and selling your home. Wishing you all the best moving forward. Jenny & the team at Intercounty Harlow
★★★★★ 5/5
GoogleProfessional and friendly team who are really great to deal with. Communication was prompt and they kept us updated each step of the way. Highly recommend Kelsey in the lettings team!
Anissa · 2 March 2026
Agent replied · 3 March 2026
Thank you Anissa, for your kind review. I’m pleased you were happy with the service and that we could assist in finding your new home, best wishes! Kelsey
★★★★★ 5/5
GoogleI would like to sincerely thank and highly recommend Jenny and Geena. They are true professionals, always quick to respond to messages and do their best to provide support as quickly as possible. I’m genuinely happy with our cooperation and can wholeheartedly recommend both of them to you. Thank you so much!!!
Олег · 20 May 2025
Agent replied · 21 May 2025
Thanks so much for taking the time to leave this review. We're really pleased to hear that we were able to support you so well throughout. We’re committed to staying on top of things and making the process as smooth as possible, so it’s great to see that reflected in your experience. We really appreciate your kind words and recommendation
Best Wishes
Genna & Jenny
★★★★★ 5/5
GoogleHuge thanks to Eloise, who I worked with in Saffron Walden. She was my first point of contact with Intercounty - professional, helpful, and incredibly responsive. She helped me find and secure the perfect place. Truly a pleasure to work with, and left a fantastic impression!
Zhanna · 25 July 2025
Agent replied · 23 August 2025
Thank you so much for your wonderful review! I hope you are happy in your new home.
Kind Regards
Eloise & the team at Saffron Walden
★★★★★ 5/5
GoogleWe loved Intercounty - even though we could not go through with the purchase they were always giving us time to actually look at the property (rather than bend our ear with incessant sales talk), plus we were always at the property for around half an hour (sometimes more!) each time. Abby, especially with your diplomatic chasing - we never felt pressured but appreciated things that were time sensitive, and it was also always done really kindly! Really impressed and we know we will not hesitate to contact Intercounty in the future and will actively look for properties through you.
Sophie · 2 December 2025
Agent replied · 17 November 2025
Thank you so much for your kind words! We’re thrilled to hear you felt supported and never pressured during your viewings, making the process as comfortable as possible is always our goal. Abby will be delighted to hear your feedback! It was a pleasure working with you, and we look forward to helping you in the future. Best Wishes, all of the team at Intercounty Harlow
★★★★★ 5/5
GoogleVery pleased with how our tenancy agreement renewal got managed and especially with how helpful Siarah Rana was in liaising with us. Professional, speedy and extremely insightful, she sorted our contract in no time and I can honestly say that she is a true assett to your company. Thank you, Siarah!
Bianca-Minodora · 12 May 2025
Agent replied · 14 May 2025
Thank you so much for your wonderful feedback! We are thrilled to hear that your experience with the tenancy renewal was so positive and glad I could make the process smooth and efficient.
Best Wishes
Siarah
★★★★★ 5/5
GoogleFantastic Service, Highly Recommend!
I recently used Intercounty to rent out my flat, and I couldn't be happier with the service I received. From start to finish, the team (Kelsey & Alex) were professional, proactive, and incredibly efficient.
They handled everything with care, from marketing the property with great photos to finding reliable tenants quickly. I was kept informed throughout the entire process, and they made what could have been a stressful experience feel seamless and straightforward.
Their knowledge of the local market and attention to detail really stood out. I felt confident my property was in safe hands, and they delivered exactly what they promised.
If you're looking to rent out your property, I wouldn’t hesitate to recommend Intercounty! Absolutely top-notch service!
Miley · 2 October 2025
Agent replied · 25 June 2025
Thank you so much Miley for your lovely review. We are so pleased you are happy with the service provided and that we were able to find you a great tenant in a short period of time! Thanks again!
Best wishes,
Kelsey & Alex
★★★★★ 5/5
GoogleImpressed with the Intercounty Old Harlow team. Reece is very helpful and keeps me updated. He’s always professional and friendly to deal with.
Janet · 24 August 2026
★★★★★ 5/5
GoogleNatasha Haywood has been absolutely amazing with the service she has provided. She has been able to answer any queries that I have had and is always at the end of an email, whenever I have emailed her (which has been about a million times!) Natasha has been very helpful throughout the whole process and is a very warm and welcoming person! If I had to do this experience again, I would definitely welcome Natasha and 1000% recommend her to help you! Thank you so much!
Tulay · 12 May 2023
Agent replied · 23 January 2024
Thank you for such a lovely review Tulay. Its great to hear how pleased you were with the service.
★★★★★ 5/5
GoogleIf I could give 5 stars x 100 i would !
I cannot thank the team at Intercounty Old Harlow enough. They helped get a very complicated and complex sale over the line and did not give up on my beahlf until the sale completed. The whole team are friendly and I know estate agents get a bad rap, however you really do feel they care about thier clients, i would reccomend anyone looking to sell or buy in and around harlow to use Intercounty Old Harlow. Massive thanks to the Manager Peter for some excellent advice, Jason who did a great job in sales and Alex who negotiated and worked so hard to get the sale over the line, as well as all the team there.
Also a massive thanks to Ghobad from embrace financial services, who did a brilliant job sorting out my mortgage.
Wishing much success to the whole team at Intercounty Old Harlow
Sayan · 20 April 2023
Agent replied · 23 January 2024
Great review for the team at Old Harlow - thank you
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