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Intercounty estate agents in Bishop's Stortford, Dunmow, Harlow and 4 more

4.8

★★★★★ Excellent

5,160 reviews across 12 offices and 5 platforms

www.intercounty.co.uk

Intercounty has 12 offices, in Bishop's Stortford (two offices), Dunmow, Harlow (two offices), Saffron Walden (two offices), Sawbridgeworth (two offices), Stansted (two offices) and Great Dunmow (Essex and Hertfordshire). Together they have 5,160 reviews on five platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

4,354

Reviews on Google

All 12 offices

Yell logo

1.0 / 5

1

Reviews on Yell

Business-wide

Trustpilot logo

736

Reviews on Trustpilot

Business-wide

allAgents logo

68

Reviews on allAgents

All 12 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Intercounty's 12 offices, most reviewed first. Each has its own page.

Latest reviews from every Intercounty office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

The best Eastse Agent in Great Dunmow by Far.

Intercounty has been professional and helpful from the start of the selling and buying process. Great selling rates compared to some others in the town.Intercounty staff have been helpful and have morals along with their professionalism, unlike some in the town. I would highly recommend you use them.

Mark · 20 August 2021 · Intercounty Saffron Walden (57 High Street)

Agent replied · 13 June 2024

Thank you for the great review Mark! It is really appreciated, we will certainly share your feedback with the Great Dunmow team!

5/5

Trustpilot

The best Eastse Agent in Great Dunmow by Far.

Intercounty has been professional and helpful from the start of the selling and buying process. Great selling rates compared to some others in the town. Intercounty staff have been helpful and have morals along with their professionalism, unlike some in the town. I would highly recommend you use them.

Mark · 20 August 2021 · Intercounty Bishop Stortford

Agent replied · 5 July 2023

Thank you for the great review Mark! It is really appreciated, we will certainly share your feedback with the Great Dunmow team!

5/5

Trustpilot

Staff are friendly and helpful

Luke and Jack in the Chelmsford branch have both been so helpful! moving can be so stressful but they have been amazing and answered any questions that we have asked. They have dealt with everything so quickly too we got the property last Wednesday and get the keys this Thursday Would definitely use them again in the future. Thank you all so much!

Jade · 17 August 2021 · Intercounty Bishop Stortford

Agent replied · 5 July 2023

Thank you for your 5 star review Jade! It's great to hear that both Jack and Luke provided such a good service, we will certainly share your feedback with them.

5/5

Trustpilot

I recently made the move from Ireland…

I recently made the move from Ireland to Harlow. Mollie and the team from Intercounty made this move so much easier than I anticipated. Mollie has helped me every step of the way. Professional and friendly, I left the office with the key to my new apartment, laughing despite the rain. I could not be happier!

Chelsey · 10 August 2021 · Intercounty Bishop Stortford

Agent replied · 5 July 2023

Thank you for your 5 star review Chelsey! It's fantastic to hear that Mollie and the Harlow team have been such a great help with your move. We will be sure to share your feedback with them!

5/5

Trustpilot

I own a property in Old Harlow which…

I own a property in Old Harlow which has recently been re-let following my tenant vacating. The agent who dealt with the whole transaction and provided an excellent service and kept me in the loop the whole time was Mollie Harrison-Stent. Thanks Mollie you were excellent !!

Paul · 7 August 2021 · Intercounty Bishop Stortford

Agent replied · 5 July 2023

Thank you for your review Paul! It's great to hear such positive feedback about Mollie, we will certainly share your review with her.

5/5

Trustpilot

Trustworthy, reliable and professional.

I loved the experience with intercounty. I came to Harlow, didn't manage to get the time to get a view. Mollie was kind enough to go in to the flat and send me a video of the flat which I picked online. was quite sceptical. when I get to the place I found it perfect. Everything is in order indeed. Paper work went smooth. staff are friendly and flexible. I highly recommend them

Omar · 29 July 2021 · Intercounty Bishop Stortford

Agent replied · 5 July 2023

Thank you for your review Omar. It's great to hear you that your experience was a good one! We will pass on your kind words to Mollie.

5/5

Trustpilot

Highly recommend!

First time renter and these guys made it the most pleasant experience possible. From start to finish they have been so helpful and professional and on the ball with getting everything together. Would highly recommend.

Lucy · 29 July 2021 · Intercounty Saffron Walden (57 High Street)

Agent replied · 13 June 2024

Thank you for your 5 star review Lucy and thank you for recommending us!

5/5

Trustpilot

Great Performance from Intercounty Saffron Walden

After many weeks of communicating with us, our solicitor and others in the chain, Charlotte from the Saffron Walden branch managed to push our sale through. She has been amazing throughout. Easily accessible, professional, very communicative, friendly and at times tenacious. We cannot praise her and Intercounty highly enough. They were our third time estate agents but we wish we had chosen them first. They far out performed the previous two estate agents that we had. D & A Sharp

D · 19 July 2021 · Intercounty Bishop Stortford

Agent replied · 5 July 2023

Thank you for your 5* review! It's brilliant to hear such positive feedback about Charlotte and the Saffron Walden team. We will certainly share your review with them.

5/5

Trustpilot

Super service.

We recently exchanged on a property in Thaxted through Intercounty at Saffron walden. Throughout the whole, sometimes stressful process, they assisted us in a calm and professional manner. Charlotte was especially good, chasing, advising, and communicating very well from start to finish. we would definitely recommend them. Trevor and Janice Goodey

Trevor · 19 July 2021 · Intercounty Bishop Stortford

Agent replied · 5 July 2023

Thank you Trevor for your 5 star review, it is great to hear that Charlotte's service has been excellent. We will certainly share your review with her.

5/5

Google

Intercounty Bishop's Stortford were excellent throughout the process, getting us to exchange in under 4 months during a pandemic! Special mention to Doug, who facilitated the sale brilliantly, as well as Olivia, Jack and James who were great at getting us the right buyer. Would definitely recommend!PositiveResponsiveness, Quality, Professionalism, Value

Claire · 13 July 2021 · Intercounty Bishop Stortford

Agent replied · 25 May 2024

Thank you Claire for your feedback really appreciated. Glad the hear your experience with our Bishops Stortford office was good and that you would recommend us. Will pass on feedback to the team. Enjoy your new home.

5/5

Google

Addendum. We have exchanged today (finally). Big thanks to Doug!!! You have been tremendously supportive and helpful throughout the process, always at hand when I needed to discuss items with you (or to vent my frustration with the Buyer's solicitors; glad I still have a head full of hair!). An excellent customer service is the number one job in any estate agents. And Helen, Jack and the rest of the Intercounty team have delivered this and more. Having to deal with a tenant whilst also arranging Sales viewings during the Covid pandemic would be a challenge for most people, but the Intercounty team weren't fazed by it. It was a good feeling to have received multiple offers within 10 days of the first viewing!PositiveResponsiveness, Quality, Professionalism

Tim · 13 July 2021 · Intercounty Bishop Stortford

Agent replied · 27 June 2024

Thanks Tim and congratulations on reaching the finishing line!! Glad we were able to help you

5/5

Google

Me and my boyfriend are first time renters and have just moved into our new home! Intercounty have been absolutely spot on through the whole process. The team have been incredibly supportive, helpful and understanding. Most importantly they made me feel I could ask any questions, even the little things I wasn’t too sure about. I’d like to say a massive thank you to Harry, Reece, Grace and Kirsty who all worked together so well to get us from viewing the house to moved in, in just 2 weeks! Would absolutely recommend!PositiveResponsiveness, Professionalism

Charlie · 13 July 2021 · Intercounty Bishop Stortford

Agent replied · 16 June 2024

Congratulations on moving into your new home - really glad the team supported you so well. Thanks for leaving your comments.

1/5

Trustpilot

Poor service but great on excuses

12 months of emails, quotes and excuses. If you fancy paying market rates on a rental that isn't market rentable, Intercounty are the Estate Agent for you!It's understandable that Covid has caused some serious delays but 12 months on and we're still asking for maintenance to fix kitchen cupboards, the front door, black mould on walls and sealant around the bath. It's only been a month asking for maintenance to reseal the bath plughole so we can have a bath without contents spilling onto the floor. We had enjoyed 5 years renting this property without any issues. The past 12 months however has been so frustrating that I've directly contacted the Landlord to see if there is a reason why there has been such a delay. Our Landlord has also been experiencing issues with Intercounty and their poor communication & property management. Sadly for her she's also paying them management fees.I'd encourage people to try another Estate Agent because Intercounty really aren't doing the job they're paid to do.

WhyDoesItHaveToComeToThis · 13 July 2021 · Intercounty Saffron Walden (57 High Street)

Agent replied · 13 June 2024

Thank you very much for the feedback and I’m sorry the service recently has not been to our normal high standards. I’m keen to look into what has happened and happy to help find a resolution - please contact me directly carolinerutherford@intercounty.co.uk Thank you.

1/5

Trustpilot

Poor service but great on excuses

12 months of emails, quotes and excuses. If you fancy paying market rates on a rental that isn't market rentable, Intercounty are the Estate Agent for you! It's understandable that Covid has caused some serious delays but 12 months on and we're still asking for maintenance to fix kitchen cupboards, the front door, black mould on walls and sealant around the bath. It's only been a month asking for maintenance to reseal the bath plughole so we can have a bath without contents spilling onto the floor. We had enjoyed 5 years renting this property without any issues. The past 12 months however has been so frustrating that I've directly contacted the Landlord to see if there is a reason why there has been such a delay. Our Landlord has also been experiencing issues with Intercounty and their poor communication & property management. Sadly for her she's also paying them management fees. I'd encourage people to try another Estate Agent because Intercounty really aren't doing the job they're paid to do.

WhyDoesItHaveToComeToThis · 13 July 2021 · Intercounty Bishop Stortford

Agent replied · 5 July 2023

Thank you very much for the feedback and I’m sorry the service recently has not been to our normal high standards. I’m keen to look into what has happened and happy to help find a resolution - please contact me directly carolinerutherford@intercounty.co.uk Thank you.

5/5

Google

I’ve always used Intercounty to let my properties. I’ve recently bought a property again to let and both Ollie and Jacks are so helpful, go above and beyond to help! I can’t thank the team enough.

Michelle · 7 July 2021 · Intercounty Saffron Walden

Agent replied · 7 July 2023

Thank you for your continued support and valued custom. It is very much appreciated.

5/5

Google

Very happy with the help I got getting my flat highly recommended looking for property by them

The · 7 July 2021 · Intercounty Great Dunmow

Agent replied · 7 July 2023

Thank you so much for taking the time to review - wishing you well in your new home

5/5

Google

We have been lucky to have Natasha as our agent, she is very supportive and amazingly person centred. Vey kind, dedicated and lovely to deal with. she is a true asset to Intercounty Great Dunmow team. Thank you so much, Natasha, for supporting us in this journey, we are very grateful.

Elisabete · 7 July 2021 · Intercounty Great Dunmow

Agent replied · 7 July 2023

So pleased your experience with Natasha and Intercounty was a great one. As a Company we strive to deliver a 5 star service. Will pass on your comments to Natasha sure she will be thrilled.

5/5

Google

Lisa and Peter have been very helpful throughout. Professional, reliable and friendly team, would definitely recommend. 👍PositiveResponsiveness, Quality, Professionalism

G · 22 June 2021 · Intercounty Stansted (8 Cambridge Road)

5/5

Google

Early days for me but Peter and Lisa at the Stansted office have found a buyer for my house within a few days of it going on Righmove. Very good service and I would recommend them.PositiveProfessionalism

Caroline · 22 June 2021 · Intercounty Stansted (8 Cambridge Road)

5/5

Google

Lisa has been very friendly and helpful with all our queries so far. Fast and professional - a great experience in comparison to other agents. Early days but so happy we have found our house after a long long search!

Hector · 22 June 2021 · Intercounty Stansted (8 Cambridge Road)

5/5

Google

We sold our house with Peter Telford and found him to be very calm and extremely professional a reassuring character in a challenging environment. Peter used his wealth of experience to ensure that he found us a buyer that facilitated us to move as well as finding her a new home and all went very smoothly. We would thoroughly recommend Peter as a local Estate Agent in Stansted.PositiveResponsiveness, Professionalism

Cathy · 22 June 2021 · Intercounty Stansted (8 Cambridge Road)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Intercounty, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Intercounty is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lettings Agency of the Year Awards

Intercounty is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in four years, the group and its branches: 2012, 2014, 2015, 2016. A Lettings Agency of the Year winner every year since 2014.

Lettings Agency of the Year by year, 2012 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

The Negotiator Awards

Intercounty and its branches won The Negotiator Awards in one year, most recently 2019.

Negotiator Awards winners in one year, the group and its branches: 2019.

Negotiator Awards by year, 2019

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about Intercounty

Which Intercounty office has the most reviews?

Bishop Stortford has the most, with 1,610 reviews rated 4.7 out of 5, followed by Bishop's Stortford (21 North Street) with 1,305.

Where are the Intercounty offices?

The 12 Intercounty offices, by town:

Has Intercounty won any awards?

Yes. In The Trusted Agent 2026 awards, Bishop's Stortford won Platinum and Harlow won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 8 other industry awards since 2012.

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