4/5
Rating only, no written review.

Trusted Agent profile Β· Essex and Hertfordshire
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5,161 reviews across 12 offices and 6 platforms
Intercounty has 12 offices, in Bishop's Stortford (two offices), Dunmow, Harlow (two offices), Saffron Walden (two offices), Sawbridgeworth (two offices), Stansted (two offices) and Great Dunmow (Essex and Hertfordshire). Together they have 5,161 reviews on six platforms, rated 4.8 out of 5 overall.
4,354
Reviews on Google
All 12 offices
1
Reviews on Facebook
All 12 offices
1
Reviews on Yell
Business-wide
736
Reviews on Trustpilot
Business-wide
68
Reviews on allAgents
All 12 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Intercounty's 12 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
4/5
Rating only, no written review.
5/5
Reece and Harry, I cannot thank you enough for letting our flat again, finding great tenants so quickly. I will continue to recommend you as I am so pleased with the service provided.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your great feedback and the recommendations. We really do appreciate your continued business and will pass on your thanks to Reece & Harry.
5/5
The service and professionalism of James Nunn and Doug Whybrow at Intercounty has been of top quality. Both of these lads have been courteous and respectful from the viewing of the property to the completion. All queries and advice were greatly appreciated, especially some of the solicitor jargon.PositiveResponsiveness, Quality, Professionalism
Thank you that's lovely to hear Andy, will pass on your great feedback to James & Doug. Enjoy your new home
5/5
All the letting team in Intercounty Bishops Stortford is excellent, serious & professional. 100% recommend!!! Thank you Harry M, for your friendly and efficient work. It was a great experience!!!
Just wanted to say thank you for writing this review. Hope you are now enjoying your new home!
5/5
After switching to Intercounty they managed to sell our house quickly. Doug worked tirelessly to get our sale completed, thanks Doug!! We would highly recommend.PositiveResponsiveness, Professionalism
James, great to hear we sold it quickly and continued to support you through the process. Will pass on your thanks to Doug
5/5
Harry Stylianou Is the best letting negotiator I know in whole Bishop's Stortford. I've spoke to almost All agencies in town and Harry Is just the best, very professional, attentive and kind. Just call him and you don't have to worry about anything else he will find what you need.PositiveProfessionalism
Great praise indeed for Harry. Thank you for time taken to write such a fantastic review. Will pass feedback onto Harry and team
3/5
Very good arrangement with Doug being your point of contact once your offer has been accepted. Helen was a great Sales advisor, she was helpful and well informed. Thanks Intercounty
Thanks for your great feedback Jackie, will pass on your thanks to Doug & Helen and we're glad we were able to help with your move. Enjoy your new home.
5/5
The letting team in Bishop's Stortford are so good. Fantastic service. I had a great experience having intercounty as my state agent. Alway when i needed them they were there, super polite and ready to help, big thank you especially to Reece and his team π β¦
Oktay , thank you for your great feedback and lovely to hear that Reece and the Lettings team gave you such fantastic service. We will certainly pass on your thanks.
5/5
Fantastic professional service from start to finish. Reece Knight in particular was constantly professional and cheerful. He offered a personalised search for the right property, quick to get back to me if he found a property that would suit me and my pet. Would 100% recommend to friends and family as could not fault the customer service and properties on offer.
5/5
We had a great experience having Intercounty as our state agent , they worked hard during the entire selling and buying process. Special thanks to William, Dough and Olivia. We couldnβt be happier with their patience and availability.PositiveResponsiveness, Quality, Professionalism, Value
Maria, thanks for taking the time to give us feedback. Really good to hear you had a great experience with Bishops Stortford team. Will pass on to the team. Good luck in your new home.
5/5
The lettings team in Bishops Stortford are brilliant especially Reece and the 2 Harrys. I have used Reece and his team for several years and they have always found me good, reliable tenants. If I have any questions they answer them straight away, nothing is to much for them. The team are always polite, reliable and friendly and I would not use any other letting agent. I would recommend them to any new landlord, they will help you through the process and explain as they go. well done Bishops Stortford, the A team of lettings.
Thanks so much for your recommendation and your continued business Marissa. We're so pleased that Reece & the team have been able to deliver such excellent service and will certainly pass on your thanks.
5/5
Harry S. has been a pleasure to deal with from start to finish. He has listened to what we wonted and went above and beyond to help us find a suitable property. As a result, we have settled into our new home happy and in no time! When Harry S. was out of the business, Harry M. and Reece stepped in, always responsive and helpful, great team work. Would definitely recommend Intercounty BS.
Thanks very much for the lovely feedback Katarzyna. We're so pleased to hear that the team in Bishop's Stortford went above and beyond to help you and will certainly pass on your thanks. Enjoy your new home.
5/5
When I phoned Helen at Intercounty I shared how worried I was about selling during Covid times. Since we have been shielding since March it was impossible to get used to the idea of having people round to view our house. Helen reassured me that we could do the whole process online as much as possible. I took pictures, not all of them were great but Jack at Intercounty advised me about this so I tried again. I then put together a detailed virtual tour and asked Intercounty if they could share this with anyone interested. If they were still interested they could then come and view the house. It just took two viewings with windows open, masks on and social distancing to get a good offer. I can't believe we did it! Thank you Intercounty at Bishops Stortford for such a reliable service! I would highly recommend you!PositiveResponsiveness, Quality, Professionalism, Value
Thank you Anastasia for your feedback. This is exactly what we ask from our teams, addressing concerns, advising clients and making sure everything is done in a covid secure way to make the process as smooth and as safe as possible. Will pass this onto the team they will be thrilled
5/5
Absolutely professional, so helpful, super friendly and communication is so great. Kristy is invaluable in helping at all stages. I was kept informed of progress at all points. I was so impressed with Kristy responding quickly to queries and was a calming presence. I can't recommend Kristy highly enough. Thanks to Kristy and the Intercounty team. Would definitely recommend this company to anyone.PositiveQuality
Thank you so much - Kristy will be thrilled to receive such positive feedback.
5/5
Had a great experience with Intercounty selling our property. The after-sale care from Doug to drive coordinate all of the solicitors and help us to unblock issues was particularly valuable - we can't thank him enough!PositiveResponsiveness, Quality, Professionalism
On behalf of Doug especially thank you so much for the feedback. Hope all works out well in your new home
5/5
Intercounty Bishop's Stortford were excellent throughout the process, getting us to exchange in under 4 months during a pandemic! Special mention to Doug, who facilitated the sale brilliantly, as well as Olivia, Jack and James who were great at getting us the right buyer. Would definitely recommend!PositiveResponsiveness, Quality, Professionalism, Value
Thank you Claire for your feedback really appreciated. Glad the hear your experience with our Bishops Stortford office was good and that you would recommend us. Will pass on feedback to the team. Enjoy your new home.
5/5
Me and my partner were renting for the first time. We had the pleasure of meeting Harry Stylianou who helped us throughout the process and still happy to help from this day on. I honestly can't praise him enough for all he has done. We are so thankful we really are. If we have a problem or need an answer to questions, he is just a phone call away. Such a polite, professional individual. I would HIGHLY recommend speaking to Harry if you was looking to rent. Harry Stylianou, Thank you so much!PositiveResponsiveness, Professionalism
Thanks Sinead - great to hear how well Harry has supported you. Hope you enjoy your new home!!
5/5
Massive thank you to Intercounty for a fantastic service. It has been an incredibly tough time due to going through a divorce and having to sell my home - not to mention the global pandemic - and at times it has been very overwhelming dealing with it all on my own. Thank you in particular to Olivia, who I dealt with at the beginning of the process who was so helpful, friendly and bubbly and secured a sale for us in a matter of days, and also to Doug - my superb sales progressor/therapist who went above and beyond! I think I've spoken to Doug more in the past few months than I have my own mother! Thank you for being the only one (it seemed) who communicated through this whole process and getting things done!!! I will definitely use Intercounty again. :)PositiveResponsiveness, Professionalism
Katie thank you for you lovely feedback and kind words. We appreciate that it's been a tough time for a lot of people over the last year and we're just happy that Olivia, Doug and the rest of the team were able to help you move forward. Thanks again
5/5
We had exceptional service from Intercounty for our sale and purchase (they managed both), I can't praise them enough. In a difficult market we had issues with the chain, which looked beyond repair at one stage. The Intercounty team (namely Doug and Jack) managed to find us another buyer and purchase at the 11th hour and negotiated so that the deal worked for all. The process was then carefully brought to a close. In my experience, having moved several times before, it is rare to find an agent that takes care of its customers as well as Intercounty Bishop's Stortford does!PositiveResponsiveness, Quality, Professionalism, Value
James, what a review! Great to hear we managed to get it over the line in the end. Will pas on your kind words...............especially an agent that 'cares.' Enjoy your new home.
5/5
I had a really positive experience. My agent is Harry Stylianou and in 4 years that I rent he has been the kindest estate agent that I ever had. He really cares about his customers. He helped us as much as possible. Always available to speak and to give us professional advices about the houses that we have seen. I really recommend this agency and our agent Harry 5 stars!PositiveResponsiveness, Quality, Professionalism, Value
Thanks for your lovely review Genny, it's good to know that Harry was able to help
5/5
Iβm just in the process of selling my house and Intercounty have been great so far. Special shout out to Olivia and the Bishops Stortford team who have been very professional and responsive. I have also been on a look out for a new house and have been dealing with James and Helen who have continued to provide exemplary customer service. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for this review. Good customer care goes a long way. Wish you well with your move.
5/5
Me and my partner were renting for the first time and thought we would go to Intercounty as we have heard very good things about them. We dealt with Harry Stylianou and I cant praise him enough and the rest of the team for how helpful they are and still are. They all are more than happy to advise even though its been a few months since we have moved in I know if I have a problem or question he will be willing to help me out and point in the right direction. Harry is very professional and clearly very good at his job, I would highly recommend dealing with him and Intercounty as a whole.PositiveResponsiveness, Quality, Professionalism
Excellent - really pleased to hear that. I will let Harry know your comments. Hope you are enjoying your new home
5/5
I cannot recommend William and the team at Intercounty enough. They offered great advice on how best to market our property and gave an honest and realistic valuation. We had an offer agreed within a week! William worked tirelessly until exchange and completion. I can completely understand why Intercounty has the largest market share in Bishop`s Stortford - they are honest and hardworking and deserve it. Thank you William and team.
Thank you for your kind words. William and the team will be so pleased to see your lovely review. Good luck in your new home.
5/5
We bought our house through intercounty and the process, even in the midst of a pandemic, only took two months. A large part of this is down to how well Doug who manages sales progressions dealt with our purchase. Nothing was too much to ask, even after we moved in and we needed a few questions answered from the previous owner. We also found Helen on the sales side to be very knowledgeable about the area and she provided some excellent information on the history of the property as well as ideas for development etc. All in all a very positive experience with Intercounty Bishops Stortford
Thankyou Tom, even I was amazed at 2 months remarkable!! Great to hear your experience with Intercounty was a good one. Will pass feedback onto the team. Enjoy your new home.
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The Trusted Agent 2026 results for Intercounty, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Intercounty is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.
EA Masters by year, 2020 to 20192020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Intercounty is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in four years, the group and its branches: 2016, 2015, 2014, 2012. A Lettings Agency of the Year winner every year since 2014.
Lettings Agency of the Year by year, 2015 to 20122015 1 Silver Lettings Agency of the Year Awards 2015 winners
2014 1 Gold Lettings Agency of the Year Awards 2014 winners
2012 1 Silver Lettings Agency of the Year Awards 2012 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

Intercounty and its branches won The Negotiator Awards in one year, most recently 2019.
Negotiator Awards winners in one year, the group and its branches: 2019.
Negotiator Awards by year, 20192019 2 Gold The Negotiator Awards 2019 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
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Bishop Stortford has the most, with 1,611 reviews rated 4.7 out of 5, followed by Bishop's Stortford (21 North Street) with 1,305.
The 12 Intercounty offices, by town:
Yes. In The Trusted Agent 2026 awards, Bishop's Stortford won Platinum and Harlow won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 8 other industry awards since 2012.