Intercounty Lettings reviews

★★★★★ 5/5

Google

I had a great experience working with Jake. From the start, he was professional, friendly, and very responsive. He kept me informed throughout the entire process and was always happy to answer any questions I had. Jake made everything feel straightforward and stress-free, and his knowledge and attention to detail really stood out. It’s clear that he genuinely cares about helping his clients and making the process as smooth as possible. I’d definitely recommend Jake to anyone looking for a reliable and professional agent.

Rob · 16 March 2026

★★★★★ 5/5

Google

My Wife and I recently purchased our first property through Intercounty. The staff were friendly and knowledgeable throughout and helped us cut through the jargon associated with getting on the property ladder. They made the process quick and easy, and special mention to Doug who kept us in the loop all the way through as our sales progression agent. Would highly recommend Doug and the whole team at Intercounty.

Tom · 26 March 2026

★★★★★ 5/5

Google

I chose to sell my property through Intercounty based on their strong reputation of success with similar properties in the area. Helen Mehmet was my senior sales negotiator and is a credit towards Intercounty’s success. Helen’s experienced market knowledge was evident throughout the whole selling process. Her prompt communication gave me a sense of trust and reassurance, and her effective negotiation skills between all parties involved ensured a smooth transaction. She made the selling process much easier than I expected it to be and genuinely cared about getting us the best result. When I required assistance to progress the sale, Helen and Doug Whybrow looked into it promptly, gave an expert proposal which was followed by a quick resolution. Nothing was too much trouble. Lisa Carpenter was always available in the absence of other team members and provided first class service. Thank you Helen, Doug and Lisa for getting us smoothly to completion.

Sandra · 21 November 2025

★★★★★ 5/5

Google

In my experience it is rare to find a faultless service, perhaps even more so when moving home. Nevertheless Doug Whybrow managed to do this for us in the sale and purchase of our new home. He kept us fully informed at all stages of the process. He always answered his phone promptly and responded within minutes if I left a message. He was one step ahead at all times and made liaising with the various parties seem easy. Thanks Doug for being such an asset to Intercounty. Needless to say we heartily recommend the service. Thank you!

Chris · 4 September 2025

★★★★★ 5/5

Trustpilot

All the team at Intercounty Saffron…

All the team at Intercounty Saffron Walden were incredibly friendly and helpful from the get go. We were listed with two agents and they managed to win the buyers of our property. Nothing was too much for them they were energetic and professional to deal with quickly and politely resolving every enquiry and viewing. Cannot recommend them enough if you are local to the Saffron Walden area or even beyond. Thanks

JONATHAN · 4 August 2026

★★★★★ 5/5

Google

My experience with letting arranged by Intercounty has been amazing. Katie Mitson has been remarkable in her job, with excellent prowess in communication. As I live quite far from Bishop’s Stortford, she arranged the video viewing and has promptly responded to all my queries. She excelled in helping us get our offer accepted too. I do hope that we can receive their remarkable services some point in the future.

Tasnim · 5 December 2025

★★★★★ 5/5

Google

I have recently had the pleasure of using intercounty to sell my property in Bishops Stortford. I would like to share my experience as they were truly fantastic, and a pleasure to talk to. All intercounty staff were very polite and friendly, and nothing was ever to much trouble. I enjoyed talking to Doug who worked extremely hard to progress the sale of my house. I had an initial meeting with Will and he gave me some great advice and help. I would consider both Doug and Will to be friends I have made along the journey of my house sale. I would not hesitate to use Intercounty again and I would highly recommend Will, Doug and all the team. Thank you for taking the time to read my experience and I wish you all the very best in either the sale of your house or purchasing a new home.

Anthony · 19 August 2025

★★★★★ 5/5

Google

Everyone I have dealt with at Intercounty so far has been really helpful and professional. I want to say special thanks to Katie Mitson for making my recent application for a rental property through them so stress free; she's kept me informed and been so friendly and understanding, and it is very much appreciated.

Kerri · 2 April 2026

★★★★★ 5/5

Google

I am very pleased with the service I received from InterCounty during the long process of selling my property. I especially would like to thank Doug Whybrow for his encouraging, effective and honest help throughout the sale process. He is a great value for InterCounty. Warmest regards…

Shukru · 16 March 2026

★★★★★ 5/5

Google

I have been so impressed by the efficiency, professionalism and personal attention provided by Jake Morley of the Bishops Stortford branch of Intercounty. Jake took the time to listen to my concerns, relayed updates without delay and nothing seemed to be too much trouble for him. I would heartily recommend Jake to anyone for their property sales and purchases. Thank you Jake for all your excellent work!

Sheila · 23 July 2025

★★★★★ 5/5

Google

Matt was incredibly helpful when we had a leak in our flat that damaged the ceiling. He was very responsive and offered great advice, which meant a stressful situation for both landlord and tenant was resolved as quickly as possible.

Zoe · 16 March 2026

★★★★★ 5/5

Google

We dealt with Charlie Cummings in Stortford in trying to buy a property. Although unsuccessful, this was down to the vendors indecisiveness and by far Charlie, out of all the agents we have dealt with in trying to find a new home, was the most on the ball and really did his best to help. I will recommend Intercounty to all in the area.

Karen · 11 July 2025

★★★★★ 1/5

Google

This horrible experience came back to me as I drove past Intercounty the other day. My partner and I were looking to rent a property from them back in April this year. Natasha had seemed pleasant at first, however that changed after we questioned her actions and the money she'd happily taken wouldn't be returned to us as she didn't do her research properly. Thankfully PM Estates were able to help us out very satisfactorily and we found a property soon after. Unfortunately it was Natasha's poor understanding of lettings, her arrogance and stubbornness that meant we'd been left out of pocket and incurred other delay costs too. Hugely disappointing experience and put me off Intercounty completely.

Nick · 15 December 2024

★★★★★ 5/5

Google

I recently dealt with Aimee and Natasha to arrange viewing at a local property. I've dealt with a few agents in this area in the past but this was very clearly the best experience. From the initial contact with Aimee, to the meeting with Natasha for the viewing, I was impressed with the professionalism, attention to detail and how approachable and friendly they were. It really makes a difference when you are shopping around for something as important as a property. Thanks!

Jordan · 15 December 2024

★★★★★ 5/5

Google

I recently worked with Jake, Lisa and Doug to buy our new property, and I couldn't be more impressed with the level of service provided. From our initial conversation to the final paperwork, Doug was professional, responsive, and went above and beyond to ensure everything went smoothly. They were extremely knowledgeable and provided valuable advice, making the entire process seamless and stress-free. Communication was always prompt and clear, and they were always available to answer my questions. I highly recommend Intercounty and the team for anyone looking for a reliable estate agent. I’ll definitely be working with them again in the future!

Jessica · 19 November 2024

★★★★★ 5/5

Google

I recently worked with Natasha Gabbani at Intercounty to rent a single room, and the experience was fantastic. Natasha was incredibly helpful, professional, and responsive throughout the process. She made everything straightforward, keeping me updated at every step and answering all my questions promptly. Her friendly and approachable manner made the entire experience stress-free. If you’re looking for a room or property, I highly recommend Natasha and the Intercounty team. Thank you for making the process so smooth!

Aby · 6 December 2024

★★★★★ 5/5

Google

Had a fantastic experience with Intercounty Bishop’s Stortford. Natasha conducted the viewing and was amazing, friendly, professional, and very helpful. After that, I was supported by Reece Knight and Sheli, and both were excellent throughout the process. They were always very responsive, and whenever I called the office, my queries were handled promptly and professionally. Sheli, in particular, stood out, she was incredibly understanding, proactive, and always followed up to make sure all my questions were answered. Her support really made a difference. I viewed many properties through different letting agencies, but Intercounty provided one of the best experiences I’ve had. The whole process was smooth and stress-free. I would highly recommend their service!

Bhavana · 26 March 2026

★★★★★ 1/5

Trustpilot

First time buyer, terrible experience

As a first-time buyer, my experience with this estate agency was extremely disappointing. During a purchase that later fell through, I received frequent calls pressuring me to chase my solicitor and suggesting I was holding up the sale. One agent even described my solicitor as “useless” and implied we were not progressing matters properly. Months later it became clear that my solicitor had done everything correctly and that the delays were actually related to the sellers and their solicitors. Unfortunately, by that point the purchase had collapsed and I had lost around £1,000 in solicitor fees.

Emily · 15 March 2026

★★★★★ 5/5

Google

Intercounty in Bishop’s Stortford is highly regarded for its professional and efficient service, making it a top choice for property needs in the area. Their team is known for being knowledgeable, approachable, and dedicated to ensuring a smooth process whether you’re buying, selling, renting, or letting a property. Clients often praise their clear communication and quick response times, as well as their expertise in the local market, which makes a huge difference when navigating the complexities of real estate. What truly sets Intercounty apart is their personalized approach. The staff take the time to understand individual needs and provide tailored solutions, ensuring clients feel supported throughout their property journey. Their commitment to customer satisfaction is evident in the attention to detail they put into every aspect of the service, from property viewings to final negotiations. Natasha especially is amazing and helped us a lot. Additionally, their local knowledge of Bishop’s Stortford and the surrounding areas means they are well-equipped to offer valuable insights, helping clients make informed decisions. Overall, Intercounty in Bishop's Stortford offers an outstanding, reliable service with a friendly and professional team, making them a trusted choice in the area.

Kon · 25 September 2024

★★★★★ 5/5

Google

We have recently sold our house through Intercounty of Bishops Stortford. We have received excellent and attentive service throughout the process however a special mention must go to Doug Whybrow our Sales Progresser. His customer service and attention to detail along with his vast knowledge and experience made our journey navigating the weary process of reaching our goal to exchange contracts so much easier than expected and he should be highly commended for this. Thank you Doug!

Pat · 4 November 2024

★★★★★ 5/5

Google

We were shown around a rental property today through Intercounty. Aimee met us with a warm welcome.. She showed us all that the property had to offer and any questions that we had she was going to check with the landlord. I felt really comfortable and at ease and Aimee was the perfect mix of professional and friendly. A really pleasant experience- thankyou Aimee!

Katie · 16 January 2025

★★★★★ 5/5

Google

I just want to say a huge THANK YOU to Doug Whybrow for his support during the most stressful few months. They say that moving house is one of the top 3 traumatic events and they're right! Throughout this experience Doug provided calm advice and when things were looking like everything would crash around us, he remained patient and calm. He has a wealth of experience and is very professional, but aside all of that, he's a really nice guy. Thanks Doug.

Judith · 21 April 2024

★★★★★ 5/5

Google

We have been trying to fund a place for a little while as my family and I want to move to Bishop's Stortford foe convenience. I was contacted by Harry to see if I was interested to view a place that just went on the market and a viewing slot became available. Low and behold, the last minute appointment ended up becoming the property we would put an application for. Thank you for the call Harry! We since then been dealing with Katie who has been very helpful throughout the entire process of the application. She has been very patience with us and has helped us get everything organised with all the paperwork necessary. We are very grateful for all the help, thanks Katie!

Yvannah · 21 April 2024

★★★★★ 5/5

Google

Very nice experience the lady Natasha Gabbani was professional and respectful of the people and the time agreed upon Highly recommended

Anass · 26 March 2026