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Intercounty Lettings reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

1,254 reviews across 2 platforms

21 North Street, Bishop's Stortford CM23 2LD

Intercounty Lettings's Bishop's Stortford office at 21 North Street is rated 4.8 out of 5 across 1,254 reviews on two platforms, including 576 Google reviews rated 4.8. The 678 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.8 / 5

576

Reviews on Google

This office

Trustpilot logo

678

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bishop's Stortford office, from every platform, shown as written. First names only.

5/5

Google

I just have exchanged the contract and the completion will be next week also. From the beginning of the process, I received excellent support and help from Doug as he has been just brilliant!!! He did explain clearly all the process, follow up everything and provide updates at every stage. I would would like to thank to the Intercounty for their excellent service and professionalism and a huge thanks to Doug for making this process very smoothly and providing great support. Erico

Erico Β· 21 June 2023

Agent replied Β· 20 June 2024

Thank you for the feedback Erico, will certainly pass on your thanks to Doug and the team. Good luck in your new home.

5/5

Google

We just moved in to our new flat with Intercounty, from the beginning tour of the property to the final signatures being signed everything was very professional and friendly. The support and guidance provided was excellent, any questions we had got answered quickly and as a first time client I was expecting it to be very complicated but the team at Intercounty made it simple and stress free. Our agent Sheli Choudhury was awesome. Anything we needed she was there for us. I can't thank you enough for everything you did. Would recommend her to anyone looking to move into a new home :)

Ryan Β· 21 June 2023

Agent replied Β· 20 June 2024

Thank you for this review and best of luck in your new home

5/5

Google

The best estate agents in Bishop Stortford. Couldn't have done anymore for us in our property hunting process. Having decided we wanted to relocate to Bishop Stortford, myself and my husband spent the day going round all the estate agents in Bishop Stortford and registering our details and from the get go Intercounty stood out. Helen took all our details and just sat and chatted to us for a while. A few days later she phoned and said I've just been to view a property that I think you'll love. A week later we got to review said property and did in fact love it, unfortunatly it wasn't to be, but Helen and Matt didn't give up there they showed us multiple properties and eventually we found 'Our Forever Home' and we couldn't be happier. Once our offer was agreed we was introduced to Doug Whybrow, the Sales Progressor and Doug has been great. Constantly chasing our sellers and keeping us updated. He has gone above and beyond to get our purchase across the line. Honestly, from start to finish the whole team at Intercounty Bishop Stortford have been absolutely amazing and we would highly recommend them if you are thinking of purchasing or selling a property. Thanks again Intercounty. Mr & Mrs Thomas

Emily Β· 21 June 2023

Agent replied Β· 20 June 2024

That's so good to hear - wishing you every happiness in your new home

5/5

Google

Intercounty provided an excellent service from start to finish the team where outstanding and their quality of work was very high. I would like to thank Doug Whybrow for all his hard work and commitment in getting to the line for completion of selling the property as sometimes it was like an endurance test but he never gave up. At the end of the day if you asked me if I would use Intercounty again the answer is without doubt 'yes'.

Chris Β· 21 June 2023

Agent replied Β· 20 June 2024

Thank you for the lovely review Chris. Much appreciated

5/5

Google

I can highly recommend Intercounty Bishops Stortford. They are head and shoulders above other Estate Agents I have recently dealt with. Their communication is excellent and nothing is too much for them. I would particularly like to thank Helen for her help in securing the sale, she’s very professional but also approachable and down to earth. Also big thanks to Bob who showed me around and again was professional and friendly. Thank you Helen, Bob and the team. I’m looking forward to moving into my new home!

Jane Β· 21 June 2023

Agent replied Β· 20 June 2024

Thank you so much for such a lovely review Jane. Good luck in your new home.

5/5

Google

We both would like to thank Doug Whybrow, our sales progressor, for getting us through the whole process of moving house. He was supportive when things took late unexpected turns and kept in constant contact so we knew what was going on. He helped keep us upbeat and in the end got the job done, which is what we all want! A special mention, also, to William Jobber, our sales negotiator, who went the extra mile when we needed him to - thanks to both of them we're very happy in our new home!

Mark Β· 21 June 2023

Agent replied Β· 20 June 2024

Thank you for the very kind review Mark. Its great to hear you are now all settled in your new home, all the best.

5/5

Google

I had the pleasure of working with Ryan as my property agent, and I can confidently say that he is the best in the business! As someone who was looking for a rental property specifically in Bishop's Stortford, I was impressed by Ryan's knowledge of the area and his ability to find properties that met my needs. He understood exactly what I was looking for and was able to find me several great options in a short amount of time. Ryan was always available to answer my questions and provide guidance, and he made the entire process smooth and stress-free. I want to thanks to his hard work and expertise.

Terry Β· 21 June 2023

Agent replied Β· 20 June 2024

Terry, thank you very much for taking the time to leave such a brilliant review. Its great to hear how well handled the process was by Ryan and the team. Many Thanks

5/5

Google

I had the pleasure of meeting aimee yesterday for a viewing at a potential rental. Aimee was very professional, knowledgeable and very friendly, she answered all my questions and made me feel good about the property & let me take my time around to take it all in 😊 5 stars!

Vitor Β· 19 December 2024

Agent replied Β· 22 December 2024

It was a pleasure meeting you Victor! I wish you all the best moving forward. Best wishes, Aimee

5/5

Google

I have had a viewing and been in contact with Natasha regarding the property I was interested in and I couldn’t be happier. They’re very prompt with their responses to enquiries and Natasha was extremely friendly and professional and made sure to follow up on the property and address all my queries. It was a pleasure.

Meryem Β· 25 September 2024

Agent replied Β· 25 October 2024

Thank you for your kind review, Meryem. It has been a pleasure working with you so far and wishing you all the best moving forward. Best Wishes, Natasha.

5/5

Google

I have just completed a purchase through Intercounty. They have been great from the outset. Once the sale was agreed and in progress Doug was fantastic. He kept me up to date on the progress and was invaluable in chasing up the sellers and their solicitors. The whole process took many months but Doug was always quick to respond to messages and emails. He made a long, and at times stressful, process much easier. Thank you Doug!

Rosie Β· 21 June 2023

Agent replied Β· 20 June 2024

Thanks for the review for Doug - it is greatly appreciated.

5/5

Google

Many thanks to Doug for all his help along the way whilst dealing with the sale of our house.

Roger Β· 21 November 2025

Agent replied Β· 12 December 2025

Hi Roger Thank you for your kind words! It was a pleasure assisting you throughout the sale, and I’m glad I could help make the process smoother. Wishing you all the best! Doug Kind regards, Doug

5/5

Google

Excellent service !! Many thanks Jake & his team’s effort for handling everything seamlessly!! Highly recommended!!

Won Β· 7 December 2025

Agent replied Β· 12 December 2025

Thank you very much for the kind review and I am glad your experience was positive. Please do not hesitate to further reach out if you have any questions about the area! All the best for your move. Many Thanks, Jake

5/5

Google

At last!! Yay!! I’ve just completed on my flat in Bishops Stortford!! πŸ₯³πŸ₯³β€¦.it has been a very long process, but Doug has been fabulous at keeping me so well informed every step of the way. Thank you Doug for helping me make my eldest son’s dreams come true!! He now has a place to live without that nightmare commute to work!!

Claire Β· 21 April 2024

Agent replied Β· 20 June 2024

Hi Claire thank you for your review, it’s been an absolute pleasure to work with you on this case, I am so pleased for Jacob and wish him all the best in his first home and hope he will be very happy living there. All the best, Doug

5/5

Google

I cannot praise the Bishop’s Stortford office at Intercounty highly enough for their services. I have recently gone through a nasty separation, which involved needing to sell my home. Bob Jones at Intercounty was my estate agent and the support and assistance he provided during this time was second to none. Bob guided me through the process with compassion and understanding. Thank you Bob for your knowledge and communication but also for your kindness.

Claire Β· 21 June 2023

Agent replied Β· 20 June 2024

Thank you for your review Claire, great to hear of your experience with Bob & the team

5/5

Google

Bought a bungalow through Intercounty for my very old mum, very nice property. We had excellent service from Doug Whybrow who was chasing the transaction and knew what was going on up and down the chain more than anyone else. The solicitors were not very much help, thank goodness for Doug. Always proactive and in touch with us to give and get updates, excellent!

Tony Β· 21 November 2025

Agent replied Β· 12 December 2025

Hi Tony Thank you so much for your lovely feedback,Β it really means a lot. I’m delighted to hear your mum is happy with her new bungalow. It was a pleasure helping you through the process, and I’m glad I could keep everything moving when things became a bit challenging. Wishing your mum all the happiness in her new home! Doug

5/5

Google

Right from the start of the process I had excellent help and support from the whole team , especially Harry, Charlie and Olivia and then in the final stages from Doug, who put up with my jitters and always responded to my calls on the same day. He explained everything clearly and patiently and was unfailingly positive and cheerful throughout. Thanks to you all at Intercounty, I would recommend you without hesitation.

Jan Β· 21 June 2023

Agent replied Β· 20 June 2024

Thanks for taking the time to share your experience with us Jan. Will happily pass your feedback onto the team. Good luck with your move

5/5

Google

Exchanged contracts on our new property yesterday. Intercounty have been fantastic throughout the whole process. Christie and Helen were extremely helpful and professional in the early stages, getting things "moving".....pardon the pun . Also a real pleasure dealing with Doug with his cheery manner. He kept us informed and reassured at a much needed time.

Kate Β· 26 June 2024

Agent replied Β· 25 August 2024

Hi Katie, Thank you for your review, I am so pleased you have exchanged now and have received a great service from all the team, it’s been a pleasure, all the very best Doug, and the team at intercounty

5/5

Google

Incredible experience with Will and Intercounty Bishop's Stortford. Jake was our main contact and we could not recommend working with him highly enough! Also want to note the over and above service from Doug during the sales progression process. Really wonderful energy and hard work through the process.

Ben Β· 18 October 2024

Agent replied Β· 25 August 2024

Hi Ben, It has been a pleasure working with you all throughout the process, I’m really glad to hear you found a perfect property and wishing you all the best in you move! Best Wishes, Jake

5/5

Google

We have just purchased our first home through Intercounty and couldn't recommend them more highly. In the viewing phase, Helen was super helpful, fitting in the viewings around our jobs and was almost as excited as me when she told me our offer had been accepted! Once we secured a property Doug helped us through the process and made what is a very stressful process as easy and simple as it could be! Doug made us feel like valued clients, helping us wherever he could. Thanks IntercountyPositiveResponsiveness, Quality, Professionalism

Paige Β· 26 August 2022

Agent replied Β· 20 June 2024

Thank you Paige - buying your first home is always something special so really glad we were on hand to help.

1/5

Google

Feedback is not given on viewings. You have to chase for it. Offers not confirmed in writing. They pressure hard for price reductions despite having valued it themselves. They have completely lost their way as a business. Hardly surprising when you see the MD is ex purple bricks!

N Β· 11 October 2024

Agent replied Β· 25 October 2024

Hello, Thank you for leaving your review. We are very sorry to hear your feedback. We have been unable to locate your details on our system. Please could you email me on adamlatimer@intercounty.co.uk, so I can call you to discuss what has happened. Best Wishes Adam

5/5

Google

I would like to eave a review for Doug Whybrow. We have been really pleased with all the staff at Intercounty . Doug is always very professional and approachable in the phone. He chased up information near exchange with the solicitors and buyers estate agent to keep things moving. Nothing is ever too much trouble. Thank you so much and to all the team. I would not hesitate to recommend you.

Nicky Β· 21 June 2023

Agent replied Β· 20 June 2024

Thank you for taking the time out to leave a review Nicky. Its great to hear how pleased you were with the service you received. Thank you

5/5

Google

Thanks to Doug Whybrow and Charlie Cummins at Intercounty for steering us through the sale of our property, and being on hand to manage everything. There are a lot of cheap options when selling a house but a traditional estate agent, there in the ground, makes a real difference when things are not always straight forward.

Ray Β· 21 May 2024

Agent replied Β· 20 June 2024

Hi Ray, thank you so much for your review. We are so pleased to have helped, it’s been a pleasure to work with you! Charlie and Doug

5/5

Google

I had a pleasant experience viewing the property in Bishop’s Stortford today. Natasha Gabbani was welcoming, polite, and professional throughout the visit. She took the time to show me around the property in detail and clearly explained its features and layout. Natasha also kindly agreed to forward my request to the landlord. Overall, it was a smooth and positive viewing experience.

Anyafulu Β· 13 June 2025

5/5

Trustpilot

Intercounty Saffron Walden Selling or Renting

Intercounty Saffron Walden guided us through our selling process. Blake and Karen make a brilliant combination with local knowledge, general knowledge of home buying and selling mixed with enthusiasm and personability needed for negotiating with their clients. We always felt there was someone there to answer the phone when we needed instant reassurance. Nothing was too much trouble. This is the second home we've sold with them.

Wendy Β· 16 June 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Intercounty Lettings's Google reviews

Questions about Intercounty Lettings

How many reviews does Intercounty Lettings have?

Intercounty Lettings's Bishop's Stortford office has 1,254 reviews across two platforms: 576 on Google, 678 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Intercounty Lettings's rating?

Intercounty Lettings is rated 4.8 out of 5 across all 1,254 reviews, and 4.8 out of 5 on Google from 576 reviews, checked 9 October 2026.

Where is Intercounty Lettings's Bishop's Stortford office?

Intercounty Lettings, 21 North Street, Bishop's Stortford CM23 2LD.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.