Intercounty reviews

★★★★★ 5/5

Google

We had an excellent experience with the team at Intercounty Saffron Walden while selling our home in Haverhill. From the very beginning, they were professional, attentive, and clearly committed to achieving the best outcome for us. The valuation process was thorough and well-explained, giving us great confidence in the pricing strategy. We were especially impressed by the extra time and care taken to present our home at its best, the photographs were beautifully done and truly captured all the unique features and details of the property. A special thank you to Blake, who handled the entire process seamlessly. He kept us informed at every step, explained everything clearly, and made what could have been a stressful experience feel smooth and manageable. Thanks to their expertise and dedication, our house was sold quickly, within just two months, and the entire journey through to handing over the keys was handled efficiently and professionally. We would highly recommend Intercounty Saffron Walden to anyone looking to sell their home.

Joy · 9 April 2026

★★★★★ 5/5

Google

Absolutely fantastic service from all of the staff at Intercounty Saffron Walden. From the very start to exchange of contracts all of the staff were very efficient. A special mention to Karen for going that extra mile in her commitment she showed us as customers. Her efficiency, support and understanding during the somewhat tricky times that came about during the sale was always there. A big thank you also to the rest of the team also, Ashley, Blake and Sarah you are superb and my husband and I would thoroughly recommend Intercounty if you want a more personal Estate Agent service.

Kathryn · 16 March 2026

★★★★★ 5/5

Google

I would like to thank Blake, Ashley the girls for all the help and support you have given us with our viewings and finding us a property to move to you, are a great team. I am calling this Blakes mystery house as he said I have found you the house that's got everything you want and he wasn't wrong as soon as we walked in we new it felt right. I just hope everything goes as smoothly with the next part of the process. We can't wait to move.

Sandra · 22 December 2025

★★★★★ 5/5

Trustpilot

All the team at Intercounty Saffron…

All the team at Intercounty Saffron Walden were incredibly friendly and helpful from the get go. We were listed with two agents and they managed to win the buyers of our property. Nothing was too much for them they were energetic and professional to deal with quickly and politely resolving every enquiry and viewing. Cannot recommend them enough if you are local to the Saffron Walden area or even beyond. Thanks

JONATHAN · 4 August 2026

★★★★★ 5/5

Google

Kerry Hill was our agent selling our house and was absolutely brilliant! We were with another local agency before and only had 6 viewings in 3 months, as well as poor feedback and advice. We changed to Intercounty with Kerry and within a week, we had 6 viewings and an offer! She was an excellent communicator and remained in touch until we completed, going well beyond her duty to help us. I know she was also very good and fair with our buyer. She helped make a very stressful process less stressful. We recommend Kerry Hill at Intercounty Saffron Walden without any hesitation! She's a rare pearl in the profession!

Isabelle · 25 February 2025

★★★★★ 5/5

Google

Intercounty manage a rental property for me, and I could not be more satisfied with their service. They provide quick response to tenant’s needs and ensure that the (listed) property is well maintained. I can trust that all is in good hands and that I will be contacted about anything needing attention. Jo Whitrod has been fabulous in her support for me and for tenants at the property. I highly recommend Intercounty property management!

Alan · 26 March 2025

★★★★★ 5/5

Google

We have recently bought our first house via Intercounty and we could not have wished for a better company to have supported us with the purchase. A huge thank you to Sarah, Ashley and Karen for their professionalism and friendly communication. They were always on the end of a phone/email with answers to all those questions and issues related to buying a house. Thank you!

Jessica · 10 June 2025

★★★★★ 5/5

Google

We have recently bought our first property through the Saffron Walden branch of Intercounty and cant recommend them enough. We mainly dealt with Sarah and Ashley who couldn't have been more supportive. They accommodated all requests to visit the home prior to the purchase completing, and were always warm and friendly in their approach, along with offering sound advice when needed.

Vickie · 9 July 2025

★★★★★ 5/5

Google

I had a very positive experience selling my house with Intercounty. From the beginning, their team was professional, knowledgeable, and supportive throughout the entire process. They provided clear guidance on the market, helped set a realistic price, and kept me informed at every stage. Communication was excellent, I always felt updated and reassured, which made what can be a stressful process much easier. The team handled viewings efficiently and worked hard to secure a good buyer. Their organisation and attention to detail really stood out, and they were always available to answer any questions I had. Overall, I’m very pleased with the service I received from Intercounty and would highly recommend them to anyone looking to sell their property with confidence.

Layana · 2 April 2026

★★★★★ 5/5

Google

We’ve had a great purchasing experience with Intercounty Saffron Walden. In particularly Karen Johnson, who managed to hold our chain together right through to exchange, (despite quite a few unforeseen hold ups along the way). We were kept updated on a regular basis, and she was very helpful in offering guidance when we needed things to progress. I wouldn't hesitate in using Intercounty for future sales/purchases.

A · 16 March 2026

★★★★★ 1/5

Trustpilot

First time buyer, terrible experience

As a first-time buyer, my experience with this estate agency was extremely disappointing. During a purchase that later fell through, I received frequent calls pressuring me to chase my solicitor and suggesting I was holding up the sale. One agent even described my solicitor as “useless” and implied we were not progressing matters properly. Months later it became clear that my solicitor had done everything correctly and that the delays were actually related to the sellers and their solicitors. Unfortunately, by that point the purchase had collapsed and I had lost around £1,000 in solicitor fees.

Emily · 15 March 2026

★★★★★ 5/5

Google

Everyone at Intercounty was so helpful with our house sale and achieved a higher price than expected. Special thanks to Karen and Sarah who went above and beyond to deal with a tricky process. Would use Intercounty again.

Norman · 26 November 2025

★★★★★ 5/5

Google

I am not one given to writing reviews good or bad, but felt I had to take few moments to express my gratitude to Intercounty Saffron Walden & in particular, Karen Johnson. We had a very bumpy ride with my purchase of a property, but with fantastic communication, professional expediency, coupled with a faith that it would eventually happen, we got there. I cannot thank them enough for their patience. I wouldn't hesitate in using this agency for any further selling/ purchasing, or letting needs.

Neil · 16 January 2026

★★★★★ 5/5

Google

I can highly recommend Intercounty as a Sales Agency. They were excellent and professional and a huge appreciative thank you goes to Ashley King who handled the initial process giving me confidence in the agency and the viewings team and then Sarah Carroll who was amazing, so supportive and helpful throughout the process. Sarah's communication was always excellent ensuring a smooth transparent process. I was thrilled with the outcome and so grateful to Sarah and Ashley. This agency has integrity and professionalism at its chore which is one of the most difficult things to find and serves their clients interests to the best of their ability surpassing expectations.

Kimberley · 16 January 2026

★★★★★ 5/5

Google

We had an excellent experience with Intercounty letting our property. We worked with Blake Kingston. We met several people from different estate agents and Blake was the stand out of these. He was clearly very knowledgeable about the area and the market, he understood the pros and cons of our property, he was proactive, friendly and professional. But above all he was honest and realistic about what he thought we could get in the current market. Once we agreed to let with him, the proactivity and honesty continued throughout the process of finding a tenant. Even in a tough market he secured us the monthly rental price we needed. Would definitely recommend him and Intercounty to others looking to let their properties. Thanks again Blake!

Michelle · 11 May 2025

★★★★★ 5/5

Google

It is the first time I am renting via Intercounty Saffron Walden and everything was great so far. Jade and her team made everything very smooth and easy. They have been very accommodating and supportive throughout the whole process starting from the viewing to signing the contract. They were very approachable and easy to talk to at all times. I feel very comfortable interacting with Jade as she is highly engaging. Also, the property I am renting is handed over in a very good condition. This might be one of the few agencies that also treats tenants well and with respect and that actually cares for the property (I had rather bad experiences with agencies as a tenant in the past). Very happy. Highly recommended!

Kathleen · 16 April 2025

★★★★★ 5/5

Google

We went with Intercounty as Kerry Hill was an agent there and she sold us our house 6 years ago and I was so impressed by her. As expected Kerry was fantastic! But, we were very pleasantly surprised by the incredible team in the office. They actively SOLD the house, opposed to just letting it sit on the website. They were all very knowledgeable about my home when showing potential buyers and they were absolutely fantastic at keeping us up to date with what was going on. I genuinely couldn’t recommend them enough.

Rudy · 16 April 2025

★★★★★ 5/5

Google

Thank you Intercounty team, We recently rented an apartment through Intercounty. Ms. Eloise Parker had helped us through the entire process. She had been very friendly and professional giving me update and answering my questions with clarity. The transaction proceeded smoothly without any stress or hiccups. I remember due to my hectic schedule I could not come to collect key during business hours and Eloise had stayed back, which helped me a lot. I would definitely recommend Eloise as agents and wish her the very best.

RAJESH · 16 April 2025

★★★★★ 5/5

Google

Thank you greatly to Eloise of the InterCounty Saffron Walden branch for her exceptional, professional and courteousness in all her communications. What a fantastic Brand Ambassdor for InterCounty. My family needed a 4 bedroom house in Saffron Walden, and I contacted seven estate agents in the town with only InterCounty responded to my initial email. House buying/letting/selling is a stressful process, but Eloise removed all of that tension by communicating clear timelines and expectations to all parties, and critically, updating you if things changed. It was a smooth process and painless transaction. Thank you Eloise and InterCounty, and I will only use you again in future.

Raj · 16 April 2025

★★★★★ 5/5

Google

Brilliantly genuine Team. Many thanks to Eloise, Sam and Rhys but I already know they work in tangent as a unit. Speaking as a tenant. The team will work with you regardless of your circumstances, to find you the best possible outcome, financially, statistically, aesthetically - whether it’s short term, long term or half term! They actually go out of their way to get it done. (E.g my car was in the garage, prospective viewing was quite far, (but perfect!) Eloise gave me a lift there and back despite her having to finish late) - Sam also would have offered & had given me a lift to see another viewing before. Quick referencing process. Fantastic communication. Honest and realistic. No hidden fees. Compassionate towards your individuality. All hands on deck to bring a great result for all parties. Wonderful job Intercounty and my most sincere gratitude. Thank you

Louise · 16 April 2025

★★★★★ 5/5

Google

When dealing with a complicated issue to do with a probate property sale, Andrew and Jordan from Intercounty have been nothing but helpful and supportive. They always responded to my emails, did a very good job of supporting both myself and the purchasers. I felt informed at all times and both Andrew and Jordan went over and above with particular issues to try to get things resolved. A very well done to you and Jordan, Andrew. You clearly have a great team and that shows in the way you have worked collaboratively together. Thank you.

Harriet · 26 August 2023

★★★★★ 5/5

Google

Having started the process to sell our house earlier in the year we was keen to find out what was out there and reached out to Intercounty in saffron Walden - We found a home that we loved and was shown round by Sharon who was really helpful and we didn’t feel like she was trying to sell to us or be pushy - she was really insightful about the property and also seem to understand what we was looking for. We put in an offer in but we was unsuccessful… Fortunately, Sharon, Andrew and Claire knew exactly what we was looking for and found us our dream home within days. They have been fantastic at communicating with us throughout the whole process and also with the other members of the chain. Although selling/buying a property can be a very stressful time - We have found that with their help and support this has been a really smooth process. We would especially like to thank Claire - to say that she has gone above and beyond is an understatement … She’s the Most consistent, caring and supportive person and we can’t thank her enough. Hopefully, we won’t be selling or buying for a while but when we do I already know who we will be calling Thanks Team for helping us get our dream home :)

Nicol · 26 August 2023

★★★★★ 5/5

Google

Having viewed lots of properties with other agents we were blown away with the professionalism of Claire Moir at Intercounty. When viewing a property it was apparent that Claire had done her homework and was able to answer all of our questions. She offered tips on how we might put our own stamp on the property and remained professional at all times. When we offered on the property, Claire was efficient and kept us in the loop until the memorandum of sale was complete and put into the hands of our solicitor. Thank you!

Jane · 26 August 2023

★★★★★ 5/5

Google

I worked with Andrew and the team to sell my house last month. Although the process wasn’t simple, the team were great with regards to communication and updates and even better at guiding me through the sale process. Andrew was especially fab, texting when I wasn’t able to speak on the phone and listening to me rant when things weren’t going as smoothly as hoped. Thanks so much guys, would 100% use you again if we were to move!

Sophie · 26 August 2023