Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
GoogleI recently worked with them in an attempt to purchase a property. Despite several meetings and numerous emails, I was ultimately unable to complete the purchase due to the lack of attention and support from the estate agent. They seemed disorganized and often failed to provide me with complete or accurate information, which caused delays and confusion throughout the process. Additionally, I found that they were unresponsive to my calls and emails, which further hindered my ability to move forward with the purchase. In the end, I was forced to walk away from the deal due to their inability to effectively manage the process. Overall, I was extremely disappointed with the service I received from them and would not recommend them to others.
Praveen · 27 August 2023 · Gascoigne Halman Sale
Agent replied · 26 August 2024
Thank you for your feedback. I have reviewed the notes on our file and throughout the process we have maintained continuous communication with you at each stage and calls/emails were returned and proactive phone calls were made to yourself and all parties in the transaction to help progress the matter. We have attempted to assist you on numerous occasions and in particular you have reached out to us for support in getting your solicitor to communicate with you and the vendors solicitor which we did on your behalf. You have never expressed any dissatisfaction with our service throughout the matter so I am surprised to read your comments, we understand that the vendor couldn’t commit to your timescales and this is out of our control and I fully appreciate this was frustrating for you. Andrew Buckley (Director)
★★★★★ 5/5
GoogleI was so impressed by my experience with Gascoigne Halman, they exceeded all expectations. My purchase was a particularly long one and Julie was amazing at helping me work through it every step of the way, she was always available whenever I needed her, and her customer service was amazing. I would not hesitate to use Gascoigne Halman again whenever I next buy or sell a property, definitely the best estate agent experience I’ve had, thanks so much!
Carla · 27 August 2023 · Gascoigne Halman Sale
★★★★★ 5/5
GoogleIt was a pleasure to deal with all the staff at the Whaley Bridge office. Polite, courteous and responsive. Selling a home can be stressful at times so it was reassuring to know I had a good agent that can be relied upon. They also managed to secure a good price for the property which was a bonus.
Mike · 25 August 2023 · Gascoigne Halman Whaley Bridge
★★★★★ 5/5
GoogleAs a first time buyer I was very unfamiliar with what to expect and the processes involved when purchasing a house. Emma was incredibly helpful and went out of her way to make sure I knew what was happening, and even chase solicitors when they were being stubbornly uncommunicative! I'm very impressed with the service, patience and professionalism of all the team at Gascoigne Halman, Whaley Bridge, thank you
Daniel · 25 August 2023 · Gascoigne Halman Whaley Bridge
★★★★★ 1/5
TrustpilotNegligent - Do not rent from them
My husband and I moved into a property managed by letting agents Gascoigne Halman in Chapel en le Frith in November 2022. From the start we had major issues with the property; it hadn't been cleaned, the water pressure was terrible, in fact prior to us moving in after pointing out some defects during a viewing the electricity board had to be brought in to make the electrics safe! There was rubbish left in the loft and cellar and an open manhole cover with standing water in the basement with a pump in it. We had been told this was a usable storage space by the agents. It was not. It flooded more than once ruining our property and was horrendously damp. The wetness in the cellar rose through the house making it constantly damp and mouldy. The window frames were so rotten you could push your finger through them. The front door lock was insecure and you could push the door open with a hard shove.The shower seal was leaky and caused staining downstairs. The shower barely worked then stopped altogether. I believe the property would have been below the required EPC rating for letting if it were tested last year.These are just a few of the catalogue of defects. (I have photographic evidence of all of this). It took months to get some these things rectified and over 200 emails. I have made clear that one of my emails be treated as an official complaint but nothing has come of it. Often we were simply told 'the landlord doesn't want to spend any more money on the property'.We requested a reduced rent rate from £900 to £500 expecting a negotiation with the landlord. He took over a month to respond and then offered £850 despite our explaining the extensive damage to our property and us having paid for a shed to move our things from the cellar. The agents then sent messages chasing arrears. After continuing to press for the landlord to fulfill his legal obligations we were eventually hand delivered a section 21 notice (our tenancy should have run until November and they delivered this in June which I think may be in breach of the rules). The landlord claimed to not be able to afford repairs and needed to sell the property. This all happened over an 8 month period and I have to believe there is some sort of recourse for us. The property should not have been let in that state and we should be able to claim damages for our ruined property and loss of income (I work from home as a contractor). Having rented for over 20 years I have never had such a terrible experience. We moved back to Chapel to be closer to my elderly parents to care for them and now because of the lack of affordable, appropriate property we have had to move further away ultimately making them suffer. We have contacted the property ombudsman who have advised we have a case against Gascoigne Halman we just need to to follow it up. We have managed to find a private let and now moved at great personal expense through no fault of our own. Our new property is clean, well cared for and seems heaven after 9 Cross Street.
Josephine · 21 August 2023 · Gascoigne Halman Tarporley
★★★★★ 5/5
GoogleFrom the very first appointment I had with Robert all of the members at the Altrincham branch have gone above and beyond to help the sale of our house go through. I would not hesitate in recommending their services and a special mention also goes to Kate & Megan.
Megan · 18 August 2023 · Gascoigne Halman Altrincham
★★★★★ 5/5
GoogleI met the wonderful Katie who helped me with what seemed like the impossible! The only person who actually listened to me and I’ll be forever grateful for all her help and the lovely team in Altrincham. Absolutely recommend them.
Hebba · 18 August 2023 · Gascoigne Halman Altrincham
★★★★★ 1/5
GoogleRude staff
Greg · 18 August 2023 · Gascoigne Halman Chapel-En-Le-Frith
★★★★★ 5/5
GoogleHighly recommend Gascoigne Halman, Macclesfield who helped us with the rental of our property. First time renting the property out so a new experience for us! Efficient, friendly and most helpful throughout! Great service all round with a special mention to Lisa and Hannah for all their help
Sarah · 18 August 2023 · Gascoigne Halman Macclesfield
★★★★★ 1/5
TrustpilotAvoid!
Advertised a flat to rent with the wrong information on it and put it down to a 'clerical error', meaning we had to find alternative accommodation at very short notice. Avoid
Joe · 25 July 2023 · Gascoigne Halman Tarporley
★★★★★ 5/5
GoogleLisa Hollins from Gascoigne Halman is awesome. Her service and support is professional and efficient. She gave whatever the support to me and my family in last year challenge when we arrived. Thank you so much!
LAI · 19 July 2023 · Gascoigne Halman Macclesfield
★★★★★ 5/5
GoogleGascoigne Halman has been the letting agent for my house in Macclesfield for 16 years. The service that Lisa and the team provides is fantastic - friendly, professional and efficient.
They make everything so easy. Even during COVID, Lisa found tenants for me with no bother at all, so that there was hardly a break between tenants. Gascoigne Halman should be your number 1 choice if you are a landlord or tenant looking to rent a property in the area. They look after you so well.
Tina · 19 July 2023 · Gascoigne Halman Macclesfield
★★★★★ 5/5
TrustpilotLymm Branch
A big thank you to all staff at the Lymm branch and especially to Sam who dealt with the sale of my late mums house, Sam kept me updated at all times and was very professional, I would highly recommend Gascoigne Halman….Laura Toseland
Laura · 11 July 2023 · Gascoigne Halman Tarporley
★★★★★ 5/5
GoogleGasgoine Halman Wilmslow helped us to find our dream home after years of looking. We felt like they really looked after us and everyone at the branch was up to speed on how the sale and purchase was progressing. Really impressed and would highly recommend to anyone thinking of selling their house to use Gasgoine Halman and speak with Markus 1st ahead of other Wilmslow agents. They handled the whole process with such care and detail and made it feel stress free. Communication was excellent. Their sales manager Lucy was fantastic and coordinated many challenges behind the scenes and went above and beyond to ensure everything went smoothly for us. Thankyou to Lucy, Markus and the team!
JENNIFER · 6 July 2023 · Gascoigne Halman Wilmslow
★★★★★ 5/5
GoogleVery professional team. Good knowledge of local housing market. Good communication throughout. Would certainly recommend
Stephen · 18 June 2023 · Gascoigne Halman Poynton
★★★★★ 5/5
GoogleExcellent service. We dealt mainly with Owen and Jo and they were faultless. Presentation was carefully considered, communication excellent, very straightforward. Highly recommended.
David · 18 June 2023 · Gascoigne Halman Poynton
★★★★★ 5/5
GoogleWe recently purchased through GH and they were fantastic. Owen was our main agent and was always really helpful and friendly. They really helped things get over the line.
Emma · 18 June 2023 · Gascoigne Halman Poynton
★★★★★ 5/5
GoogleMany thanks to Owen for helping with our recent purchase. Inspite of a long difficult chain, Owen always gave us fantastic, clear communication and provided a swift response to all of our queries, highly reccomended!
Ian · 18 June 2023 · Gascoigne Halman Poynton
★★★★★ 5/5
GoogleJulia Kaz was very friendly, professional, and helpful throughout the letting process! Would definitely recommend Gascoigne Halman! In addition, the maintenance team is remarkably prompt and efficient in addressing any concerns.
Umair · 18 June 2023 · Gascoigne Halman Poynton
★★★★★ 5/5
GoogleThe staff at the Poynton office were brilliant especially Owen.Communication was excellent. Hi .They sold the house quickly but as I realised during the process it’s not just about selling.There were ups and downs along the way with surveys,solicitors etc. Owen and his colleagues were professional, kind and supportive all the way through. Owen facilitated the sale by communicating with solicitors and other Estate Agents keeping us informed at every step. I don’t know how long it would have taken without his persistence. I cannot thank them enough. We are finally in our dream home. I would definitely recommend Gascogne Halman Poynton.
Mike · 18 June 2023 · Gascoigne Halman Poynton
★★★★★ 5/5
GoogleI recently purchased a property through Gascoigne Halman and was extremely impressed with the service I received. Both Owen and Nicole were excellent agents who did their very best to keep everything moving, even when battling against the progress-blockers that are online agents. I was kept up to date through regular phone calls and they were always swift to answer any queries or concerns I had. I would definitely recommend
David · 18 June 2023 · Gascoigne Halman Poynton
★★★★★ 5/5
GoogleJoanne and her team have given a professional service from first meeting through to completion. A house move is considered to be one of life's most stressful situations. Any issues we had were immediately dealt with and resolved as they endeavored to keep our stress levels to a minimum! They were always confident the sale price was realistic and with a little negotiation (give & take!), was achieved within eight months. We are so happy with the outcome and that they managed to find the "perfect" couple to buy our house... thank you!
Niall · 18 June 2023 · Gascoigne Halman Poynton
★★★★★ 5/5
GoogleJo, Owen and Nicole recently marketed and successfully supported us in the sale of a family property. The service they provided was nothing short of 1st class (professional yet friendly) and much exceeded our expectations. They demonstrated excellent local knowledge and clearly had lots of experience of selling properties in Poynton. They offered us lots of sound advice and were always willing to share their time throughout the process. This included supporting us with some queries and advice after the sale, which went above and beyond their obligations. Communication throughout the process was always appropriate and their marketing and promotion of the property was spot on. They even returned to the property and took extra photos for us ( at no extra cost) when the garden was in full bloom to maximise the potential. We would highly recommend the team and business to anyone looking to sell or buy in Poynton.
Lynette · 18 June 2023 · Gascoigne Halman Poynton
★★★★★ 5/5
GoogleWe sold through Gascoigne Halman. The service we received was excellent. Professional and courteous at all times, whilst also being friendly. Owen conducted most of the the viewings for us and was always on time and provided us with viewer feedback within 24 hours. Nicole always responded to our questions and gave us progress updates and Jo was always available for advice and support. A great team at the Poynton office we would have no hesitation to recommend.
Gary · 18 June 2023 · Gascoigne Halman Poynton
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.