Gascoigne Halman reviews

★★★★★ 5/5

Google

I am writing this review to express my complete satisfaction with the excellent service provided by GH Altrincham in letting my property. Chris and Katie were absolutely fantastic, incredibly helpful, highly professional, and a real pleasure to deal with from start to finish. Communication was always fast and clear, and everything that needed to be arranged was done promptly and efficiently. The whole process was seamless and stress-free, and honestly, it couldn’t have been handled any better. I will definitely be using their services again in the future and would not hesitate to recommend them to anyone. Highly recommended!

Bez · 16 February 2026

★★★★★ 5/5

Trustpilot

Friendly professional Team

I found the team at Altrincham very professional and friendly. I had lived in my house for 27 years, so I found the whole process really stressful, especially when the first purchaser pulled out of the sale at the last minute. My house sold again straight away, and one member of staff in particular Joanne was very knowledgeable and reassuring, she was always willing to compromise and listened to any concerns I had, which was more than my solicitors did. I would use them again without hesitation. Thank you Jo x

Alison · 21 January 2026

★★★★★ 1/5

Trustpilot

Terrible communication

I would try to steer clear of this company if possible. We have rented a property through this agency and it has been a nightmare. Communication is horrendous, you cannot get hold of anyone at all. We even went into the branch about our queries and still were told that no one was available and someone would contact us (which they didn’t). The property was not ready for us to move into on the agreed date and we were not told about this until we chased and chased about needing more info on moving in.

CE · 17 August 2026

★★★★★ 5/5

Google

We bought our first home through Gascoigne Halman. From all the viewings on properties over the last 18 months to finally finding our home every engagement has been pleasant and genuine. Our sale took a little longer than expected but the whole team, particularly Kate made sure things were moving as quickly as possible and was on the ball in chasing things up. Very happy with my experience there.

Lucy · 14 October 2025

★★★★★ 5/5

Google

Rob, Joanna and India were so helpful to us when we sold our house recently. They made the whole process run so smoothly and were always available for us to ask their advice. We would highly recommend Gascoigne Halman Altrincham office. Thank you all! It was a pleasure dealing with you!

Helen · 16 February 2026

★★★★★ 5/5

Google

Perfect from first enquiry to completion. Katie and the team didn’t miss a beat and were very helpful with their advice. Even going out of her way to show me the property when I turned up a day early for the viewing! Thank you.

Barry · 16 March 2026

★★★★★ 5/5

Google

We've been using GH (Altrincham) to manage a property over the course of this year. Chris Dodd and his team are efficient, easy to work with, professional and quick to respond. That's our view as landlord BUT most importantly, we know that our tenant is 100% happy. It's great to get this right - Thanks Chris & team

Russ · 14 November 2025

★★★★★ 5/5

Google

When making your decision on which agent to place the sale of your property with,do not hesitate to choose Gascoigne Halman Altrincham branch. A huge thank you to Rob & Kate for your help and advice in finally getting a deal over the line,and a very special mention to Jo,who was absolutely brilliant to deal with throughout the whole process,all your help very much appreciated. I would absolutely recommend the team at GH as the agent to use.

Steve · 6 April 2025

★★★★★ 5/5

Google

The team were great with the purchase of our first home - a specific big thank you to Joanna - she was really on it and as soon as she stepped in we felt that everything started moving forward x

Sasa · 16 March 2026

★★★★★ 1/5

Trustpilot

Absolutely terrible experience with…

Absolutely terrible experience with this letting agent. After the landlord withdrew an agreed offer, we were left out of pocket and still have not had our deposit returned. Communication has been poor throughout, with constant delays and little accountability. We felt completely unsupported and ignored when trying to resolve the issue fairly. I would strongly advise others to be very cautious before dealing with this agency. They tried to make us send them thousands of pounds with no contract given then last minute withdrew the offer and are refusing to give the deposit back. Absolutely dreadful agency.

Nadia · 7 May 2026

★★★★★ 5/5

Google

This is a review I have been meaning to write since we completed on our sale and purchase in October 2024. We bought and sold via Gascoigne Halman. I have had time to reflect so this review is considered. We were downsizing and our house was put on the market at a price we were comfortable with. The brochure and photography were superb. We had no amendments to make. We had four bids at the asking price within a fortnight then a best bids process. This is a significant skill to a) get the price right to attract interest and b) direct the process to get market value. Kate and the team handled all the viewings professionally and willingly giving clear communication throughout. Rob also was involved as necessary, with clear feedback/guidance. Rob then handled the negotiations personally, approaching agents/lawyers up and down the chain throughout an unnecessarily extended period. The lawyers were the weakest link (not ours) - that element of the process needs a fundamental overhaul. People do not pay enough for the legal service and are then surprised by inadequate performance by poorly trained, weak communicators with little genuine desire to see transactions conclude and provide proper professionalism. Conversely, we cannot compliment highly enough the team at Gascoigne Halman for their service. Absolutely excellent at every stage and value for money. A pleasure to do business with them. They are outstanding and fully deserve the success they achieve and the comments posted.

Angus · 3 January 2025

★★★★★ 5/5

Trustpilot

Excellent throughout

Absolutely excellent from start to finish of the house sale - one local agent kept phoning to see if we 'had come to a decision to market the property' which lost them any business, whereas GH did the visit to see the place and then said they'd leave us alone and it was up to us to give it the go-ahead or not. No pestering - excellent. Once we gave them the thumbs-up we had a string of viewers within days, and eventually exceeded the guide price by a small margin which suggests the guide price was accurate too. The staff at Gascoigne Halman were always on hand and worked brilliantly, especially Georgia who made sure everyone was kept in touch with any and all news and developments as things progressed, resulting in a sale a fortnight before Christmas which was exactly what buyers and sellers wanted. I would heartily recommend this outift.

Rupert · 18 December 2024

★★★★★ 5/5

Google

We couldn't have wished for a better buying experience. This was our first time and we honestly didn't know what we were doing. Jo guided us through with care and compasion, treating us like humans and not just another transaction. Throughout the entire buying process and after many viewings with various agencies Jo stood out as the dream partner in the process. Thank you Jo! She advised us along the way, set reasonable expectations as we went and even referred contractors for things like moving, electrics and solicitors. While we mainly dealt with Jo, everyone in the team that we spoke to was also really nice and helpful, with anything that we needed. Well done team, we are some very happy customers.

Steven · 16 March 2026

★★★★★ 5/5

Trustpilot

5 stars for David Madden!

David Madden is absolutely fantastic. He is incredibly knowledgeable, thorough and proactive. Thank you for the brilliant service, David!

Yasmin · 29 May 2026

★★★★★ 5/5

Google

I selected Gascoigne Halman, Altrincham as they had been the estate agent that had sold my previous house a number of years previously under a very difficult climate. In the current sale, my sales negotiator was Joanne Diggines who very calmly and professionally managed the sales process. A number of issues came up with the property that needed to be addressed and Jo managed very effectively the communication between the buyer and myself throughout the whole process culminating in a successful sale. I would highly recommend Gascoigne Halman, Altrincham if you are considering selling your property!

Maria · 16 February 2026

★★★★★ 5/5

Google

Huge Thank you to Rob and Joanna from GH. From the start of the process Rob was so professional and helpful with setting the house up to sell, the photos and information was excellent. Once on the …

Eleanor · 16 December 2025

★★★★★ 5/5

Google

Chris and his team have rented our properties for several years now . I would highly recommend them . They are friendly , professional and very pro active keeping us updated re viewings etc , wouldn’t use anyone else.

Wendy · 28 November 2025

★★★★★ 5/5

Google

Even though Joanna was acting for the sellers, she was incredibly helpful and supportive throughout our home-buying process. She was always responsive, kept communication flowing smoothly, and made sure any questions or issues were dealt …

Lauren · 16 December 2025

★★★★★ 5/5

Google

Just recovering from a house move 🥂 that would never have happened if it hadn't been for Kate at Gascoigne Halman! Kate dealt with everything thrown at her with compassion, professionalism and a good dose of humour - she was also tenacious at keeping the various wheels turning, flexible and always prompt to respond. Communication is paramount, and even when Kate was not available, the whole team seemed well informed and able to advise. Highly recommended - thank you so much x

Christine · 14 May 2024

★★★★★ 1/5

Trustpilot

Horrible Experience for first time buyer

I had a very disappointing experience buying through the Altrincham office, which would put me off using them again in the future. The whole process took 7.5 months and, while the delays were not Gascoigne Halman’s fault, the way the situation was handled made the experience extremely negative. I was made to feel as though I was in the wrong for asking for clarity by Gascoigne Halman ( Missing documents, lease info, incorrect parking space talked about for months) , and I felt pressured to complete even though my solicitors were advising me not to, i.e. I was called. at 3.45 on Friday saying that if I didnt complete by EOD the seller would put the house on the market. At this point we discrepencies between the sellers documents and the land registry . Overall, this resulted in a very unpleasant experience as a first-time buyer.

Chloe · 20 December 2025

★★★★★ 1/5

Trustpilot

Poor service and disappointing behaviour after tenancy agreement

After completing our tenancy with Gascoigne halman. Despite leaving the property in what we believed to be a clean and acceptable condition. We received a £550 deposit claim, including charges for cleaning (£250), decoration and painting (£150), and a radiator leak (£115). I have rented this apartment for 1 year.When we first moved into the property, it was in poor condition and had a noticeable odour. We raised this with the agency several times, but no action was taken.

Akhil · 9 December 2025

★★★★★ 1/5

Google

If you’ve ever heard people complain about estate agents and thought, “they can’t be that bad,” you’re right. They can be worse. Meet Gascoigne Halman. If I could give them zero stars, I would - one is too good for them. …

Alex · 16 January 2026

★★★★★ 5/5

Google

Thank you for your excellent service Gascoigne Halman Altrincham. Special mention to Chris & Katie who’ve been very helpful throughout the process of letting our property. We would highly recommend you!

Beth · 28 November 2025

★★★★★ 5/5

Google

We would highly recommend Rob and his team in Altrincham. The purchase of our new house was not straightforward but we always felt that the team at Gascoigne Halman were doing their best to move things forward despite the delays being outside of their control. The communication was very good and we felt as though we were working together to get the transactions over the line. The team were friendly and professional throughout.

M · 30 May 2024