Gascoigne Halman Altrincham reviews

★★★★★ 5/5

Google

I've recently completed the sale of our house with Robert at Gascoigne Halman (Altrincham). Robert and his colleagues have been excellent from the outset. Robert knows his market and priced well, but did not seek to overprice to secure work. We went to market mid November 2024, were under offer by the end of November and the sale concluded first week of January 2025. The office helped manage the sale from start to finish with good communication and support between all the parties. Consequently, I'm very happy to recommend them.

B · 16 January 2025

★★★★★ 1/5

Trustpilot

Frances Mason used our family and encouraged gazumping offers IMO

Frances Mason used our family to pump up other offers for the seller. She confirmed after a long and arduous process we'd had our offer accepted. She then encouraged the vendor and buyers carry on viewings in our opinion to gazump us. She knowing didn't send out a memorandum of sale to us for 5 days whilst getting other parties to outbid us. After we paid for searches etc Frances informed us someone had come in with another bid.......from there played us off as an auction for bidding. Then told us we didn't get the house. The next day it was put as STC for the other buyer. Something she refused to do for us in 5 days. She openly admitted on the phone she knew of another bid hence when she didn't do the memorandum of sale.She let us pay for searches while using us a pawn. It was absolutely the worst experience I've ever had with any kind of company. There was no remorse and I don't know how she sleeps at night for a little but extra of commission.Openly trying to get improved offers and more viewing whilst sending us acceptance confirmation and letting us pay fees is a very very underhanded trick.

Darren · 7 November 2020

★★★★★ 1/5

Trustpilot

DISAPOINTMENT

What went wrong? Well I was advised by this agency that the property had come off the market once my holding deposit was paid. Upon submitting my credentials for referencing which was with let alliance, I was advised by "Charlotte" a representative at Gascoigne Halman that the landlord has gone with another offer and would rather refund my holding deposit then proceed with my application. Honestly Disappointed with the service provided by this agency. WOULD NOT RECOMMEND GOING WITH THIS AGENCY

Chrissy · 9 December 2024

★★★★★ 1/5

Trustpilot

Contact Gasgoyne Altrincham several…

Contacted Gasgoyne Altrincham several times, spoke with Sophie and sent an email, still no response from any of the staff. Professional, think not.

George · 24 June 2026

★★★★★ 5/5

Google

We used Gascoigne Halman Altrincham for the sale of our house and found them very professional. Rob provided excellent advice, and Joanna was always helpful, professional and highly responsive. Highly recommended!”

Cheng · 19 December 2024

★★★★★ 5/5

Google

I bought my apartment with Gascoigne Halman and then 4years later have used them again to find a tenant for the property and I cannot fault the service they provide. Chris and Katie really listened to and catered for all my needs when putting the property on the rental market and have found me the dream tenant. I’m so glad I left it in their safe hands.

Darcey · 12 May 2025

★★★★★ 5/5

Google

We purchased a property through Gascoigne Halman & Megan was really helpful throughout the process, particularly when it came to pushing things along with solicitors and the vendor. I don’t think it’d have gone through as quickly without her intervention. I can only comment in terms of buying a property through them and my experience was wholly positive.

Tom · 14 June 2023

★★★★★ 5/5

Trustpilot

Great Service!

Steph and the team at Gascoigne Halman were fantastic. They were friendly, pro-active, and helpful in getting us into our new home.

Rob · 3 April 2025

★★★★★ 1/5

Trustpilot

Poor Communication and Organisation

Unfortunately I did not have a positive experience with the Macclesfield branch.

Laura · 25 August 2026

★★★★★ 1/5

Google

I had a very disappointing experience buying through the Altrincham office, which would put me off using them again in the future. The whole process took 7.5 months and, while the delays were not Gascoigne Halman’s fault, the way the …

Chloe · 16 January 2026

★★★★★ 5/5

Google

All the staff, but especially our sales representative Joanna was extremely helpful. She was very active in getting information from other parts of the chain and constantly keeping us in the loop. Would recommend her and the company any day. Managed to complete the deal in 2 months too!

Alper · 16 December 2023

★★★★★ 1/5

Trustpilot

Absolutely disgusting

Absolutely disgusting aftercare if I seen all these bad reviews before I definitely wouldn't have bothered. Robyn put the phone down on me very rude

Andrea · 18 May 2026

★★★★★ 5/5

Google

We've just sold using Gascoigne Halman in Altrincham. Rob gave us the best advice and a realistic price to list. His photography was on point and we were able to do all our viewings on one day, receiving an asking price offer that same day. Kate then handled the rest of the process, and despite it being rather difficult and very drawn out, she was professional, chased up the slow chain and remained calm when we needed it most. We've now moved out of the area but I wouldn't hesitate to recommend them to anyone else. Thank you again!

D · 3 October 2024

★★★★★ 5/5

Google

They made every step of my rental journey painless, great communication and, its hard to explain but it felt like they held my hand throughout the process, something I never experienced with other companies in the past. Thankyou so much for being so friendly. Mark C

Marc · 12 November 2025

★★★★★ 5/5

Google

Highly recommend with the best warm and friendly welcome in Altrincham!! The communication with Gascoigne halman was excellent and I appreciate their dedication providing the best service ever. Chris who dealt with us finding our first house to rent, went above and beyond every expectation, Very kind, helpful and willing to respond at any doubt every time we went there!! All the team along with Chris and katie is Incredible efficient, clearly and professional throughout the entire renting process. Strongly recommended and you won't regret it!!!!!!

Chiara · 24 September 2024

★★★★★ 5/5

Trustpilot

Thank you to Angela and the team at the…

Thank you to Angela and the team at the Macclesfield office for their advice and expertise and professionalism in helping in my recent property purchase.You provided an excellent and stress free service .Thank you

Julian · 11 August 2024

★★★★★ 5/5

Trustpilot

Thank you to Angela and the team at the…

Thank you to Angela and the team at the Macclesfield office for their advice and expertise and professionalism in helping in my recent property purchase.You provided an excellent and stress free service .Thank you

Julian · 11 August 2024

★★★★★ 5/5

Google

Over the past 15 years I’ve worked with a number of estate agents, and after some disappointing experiences elsewhere, Gascoigne Halman in Altrincham have been a standout. Their communication was clear and consistent from start to finish, …

Simon · 16 December 2025

★★★★★ 5/5

Trustpilot

Highly recommend, especially Dominic

We were delighted with Gascoigne Halman’s service, when buying a property through them. They always went over and above. In fact I think our purchase might have fallen through but they kept it all on the rails. We will sell our house with them if we ever move. Dominic is fantastic. He always knew everything about the chain, and did loads to keep it all moving forward.

Eleanor · 10 February 2021

★★★★★ 5/5

Google

The team were very helpful throughout the home buying process, answering emails promptly and were very professional throughout. particular shout-outs to Joanne & India, who were fantastic and really knew there stuff. …

Kain · 16 January 2026

★★★★★ 5/5

Google

Really impressed with the service I received throughout the selling process. Tom, Alex and Adam were all incredibly friendly, helpful and professional at all times and really helped to alleviate our stress when our original onward purchase fell through and delays in the conveyancing process were encountered. Really efficient process for arranging viewings and got us multiple offers above asking in a very short amount of time. Highly recommend!

Hannah · 14 June 2020

★★★★★ 1/5

Trustpilot

very poor customer service

Very disappointed with customer service. Found the staff to be really unhelpful. As a cash buyer had been keen to purchase a property for my daughter and disappointed to learn the property we had secured was taken off the market. Tried to found out why and if there were any other similar properties available through the branch and got absoutley no help from them. Sent a polite message to the manager with honest feedback and requested that he give me a quick call to discuss - 2 weeks later and havent heard back from him. Will now never use Gasgoigne Halman again and recomend other agents who have a little more time and respect for their customers

David · 2 August 2021

★★★★★ 5/5

Google

Fantastic service from the team at Gascoigne Halman! They were proactive from the start, arranged lots of viewings and had our property rented out within 48 hours. The admin side was slick and efficient, and communication throughout was …

Emma · 16 November 2025

★★★★★ 1/5

Trustpilot

They won’t return your deposit!

I had a very disappointing experience with Gascoigne Halman, particularly in how they handle tenant concerns versus landlord interests.

Muhammad · 31 March 2026