Gascoigne Halman Altrincham reviews

★★★★★ 1/5

Trustpilot

DISAPOINTMENT

What went wrong? Well I was advised by this agency that the property had come off the market once my holding deposit was paid. Upon submitting my credentials for referencing which was with let alliance, I was advised by "Charlotte" a representative at Gascoigne Halman that the landlord has gone with another offer and would rather refund my holding deposit then proceed with my application. Honestly Disappointed with the service provided by this agency. WOULD NOT RECOMMEND GOING WITH THIS AGENCY

Chrissy · 9 December 2024

★★★★★ 5/5

Google

We purchased a property through Gascoigne Halman & Megan was really helpful throughout the process, particularly when it came to pushing things along with solicitors and the vendor. I don’t think it’d have gone through as quickly without her intervention. I can only comment in terms of buying a property through them and my experience was wholly positive.

Tom · 14 June 2023

★★★★★ 5/5

Google

I bought my apartment with Gascoigne Halman and then 4years later have used them again to find a tenant for the property and I cannot fault the service they provide. Chris and Katie really listened to and catered for all my needs when putting the property on the rental market and have found me the dream tenant. I’m so glad I left it in their safe hands.

Darcey · 12 May 2025

★★★★★ 5/5

Trustpilot

Great Service!

Steph and the team at Gascoigne Halman were fantastic. They were friendly, pro-active, and helpful in getting us into our new home.

Rob · 3 April 2025

★★★★★ 5/5

Google

All the staff, but especially our sales representative Joanna was extremely helpful. She was very active in getting information from other parts of the chain and constantly keeping us in the loop. Would recommend her and the company any day. Managed to complete the deal in 2 months too!

Alper · 16 December 2023

★★★★★ 1/5

Trustpilot

Absolutely disgusting

Absolutely disgusting aftercare if I seen all these bad reviews before I definitely wouldn't have bothered. Robyn put the phone down on me very rude

Andrea · 18 May 2026

★★★★★ 5/5

Google

We've just sold using Gascoigne Halman in Altrincham. Rob gave us the best advice and a realistic price to list. His photography was on point and we were able to do all our viewings on one day, receiving an asking price offer that same day. Kate then handled the rest of the process, and despite it being rather difficult and very drawn out, she was professional, chased up the slow chain and remained calm when we needed it most. We've now moved out of the area but I wouldn't hesitate to recommend them to anyone else. Thank you again!

D · 12 October 2024

★★★★★ 5/5

Google

Highly recommend with the best warm and friendly welcome in Altrincham!! The communication with Gascoigne halman was excellent and I appreciate their dedication providing the best service ever. Chris who dealt with us finding our first house to rent, went above and beyond every expectation, Very kind, helpful and willing to respond at any doubt every time we went there!! All the team along with Chris and katie is Incredible efficient, clearly and professional throughout the entire renting process. Strongly recommended and you won't regret it!!!!!!

Chiara · 12 October 2024

★★★★★ 5/5

Google

They made every step of my rental journey painless, great communication and, its hard to explain but it felt like they held my hand throughout the process, something I never experienced with other companies in the past. Thankyou so much for being so friendly. Mark C

Marc · 12 November 2025

★★★★★ 5/5

Trustpilot

Highly recommend, especially Dominic

We were delighted with Gascoigne Halman’s service, when buying a property through them. They always went over and above. In fact I think our purchase might have fallen through but they kept it all on the rails. We will sell our house with them if we ever move. Dominic is fantastic. He always knew everything about the chain, and did loads to keep it all moving forward.

Eleanor · 10 February 2021

★★★★★ 3/5

Trustpilot

Depends on what you want

Very good when dealing with renting out a property. Great, fast communications, friendly service. However, managing the property is below par. I have to chase up things and still waiting for a contractor re heating in the freezing temperatures.

Zsuzsa · 26 November 2025

★★★★★ 5/5

Google

Really impressed with the service I received throughout the selling process. Tom, Alex and Adam were all incredibly friendly, helpful and professional at all times and really helped to alleviate our stress when our original onward purchase fell through and delays in the conveyancing process were encountered. Really efficient process for arranging viewings and got us multiple offers above asking in a very short amount of time. Highly recommend!

Hannah · 14 June 2020

★★★★★ 1/5

Trustpilot

very poor customer service

Very disappointed with customer service. Found the staff to be really unhelpful. As a cash buyer had been keen to purchase a property for my daughter and disappointed to learn the property we had secured was taken off the market. Tried to found out why and if there were any other similar properties available through the branch and got absoutley no help from them. Sent a polite message to the manager with honest feedback and requested that he give me a quick call to discuss - 2 weeks later and havent heard back from him. Will now never use Gasgoigne Halman again and recomend other agents who have a little more time and respect for their customers

David · 2 August 2021

★★★★★ 1/5

Trustpilot

Very Poor Customer Service!

the lettings division are very poor, they are very quick at taking your money, but when something goes wrong they take an eterinty to return or respond to emails or telephone calls. Once you have vacated you cant get your secured dposit back, again the communication process and customer service is no existant.

Maxine · 12 May 2025

★★★★★ 5/5

Google

I dealt with Katy and she made my move a very straight forward process. Perfect communication and a very nice lady.

Andrew · 17 August 2024

★★★★★ 5/5

Google

Both Katie and Chris were excellent. They knew their job inside out and did everything in their power to make sure our move to a rented property went smoothly and at speed. We would both highly recommend Gascoigne Halman Altrincham.

Sheila · 14 June 2023

★★★★★ 5/5

Trustpilot

Excellent professional service

Excellent professional service and communication from going on the market to completion 8 weeks later.With special thanks to James Coppock, Dominic Morgan, Lucy Kershaw and Markus Jolleys. Alison Addy

Alison · 16 December 2019

★★★★★ 2/5

Google

I rented my first home in the UK through Gascoigne Halman. While the initial experience was smooth, I noticed that during the checkout process, there seemed to be a stronger inclination to favour the landlord’s perspective, which made it challenging to recover the full deposit.

Azaz · 6 June 2025

★★★★★ 5/5

Google

Both Katie and Chris were amazingly helpful, couldn't do enough, very proactive, supportive and all the information and requests were laid out professionally and in layman terms so easy to navigate. Thank you

Neil · 17 October 2023

★★★★★ 1/5

Trustpilot

Terrible experience with this company

Terrible experience with this company. Had to fight for my deposit which they made unnecessarily difficult. They supported a landlord who said the property was uninhabitable when the independent check out report confirmed as 'good'. 6 months to get deposit back from TDS who awarded us £2,500 of the deposit and the landlord £100 after he tried to claim for £4500! Would never use this company again, avoid!

Karla · 8 July 2024

★★★★★ 1/5

Trustpilot

I wish I could give this letting agency…

I wish I could give this letting agency zero stars. They have completely breached our contract and shown a total lack of professionalism. Upon moving in, the house was absolutely filthy, with rubbish in back garden. The state of the property was uninhabitable, clearly, no cleaning had been done. On top of that, broken window and door glass was shattered, posing a serious safety risk.

Customer · 25 August 2024

★★★★★ 5/5

Google

I've sold my property not long ago and Kate and Robert had helped me so much through the process as it was my first time. They kept me informed in every detail and went above and beyond when I emailed asking the most pointless questions 😆 Even after I sold the property, the new owners kindly passed on some letters of mine I hadn't changed details over of yet and Kate kindly forwarded those letters to my new address with no hassle. Such lovely, warm, caring and attentive staff who do a brilliant job! Thank you for everything Sze

Sze · 17 October 2023

★★★★★ 5/5

Google

Rob, Kate and the team were outstanding and offered us great advice and support when selling our home from valuation through to completion. Very friendly and professional, would highly recommend.

Julia · 16 November 2023

★★★★★ 5/5

Google

We had a wonderful experience with Gasgoigne Halman in Altrincham. We felt totally at ease with Rob and he offered us great advice. He and Kate (who dealt with the majority of our sale) were professional to the core and always available to help answer any queries. We will be recommending the team to anyone moving in the future ⭐️

Freya · 12 October 2024