Every review we hold for the Altrincham office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotRental property- flea infestation
I would be very wary of letting these guys manage the rental of anything! Purchased a property via gascoigne and Halman, that has previously been tenanted (managed by gascoigne and halman), and it’s been a horrible experience. When we viewed the property it was filthy, so offered full asking on the agreement it be professionally cleaned. When we moved in, not only was it still dirty but we quickly discovered it had a serious flea infestation! When I flagged the flea issue to the chapel offIce they were helpful and did try to arrange pest control, but it was ineffective and 8 weeks on we still Have issues- the pest control guy thought the issue must have been untreated for many many months as the infestation was so bad! I don’t know what kind of checks they do on tenants, or how regularly they inspect their properties, but allowing a lovely new house to become absolutely infested under their management absolutely amazes me. Be very wary if you are considering them as rental agents.
Rebecca · 24 October 2020
★★★★★ 5/5
GoogleI found the personnel at Gascoigne Halman Altrincham to be diligent, effective, and thorough in their workplace. When I bought a house, recently, Kate Sanders impressed me with her professionalism and attention to detail. She kept me informed at each step, all the way to completion.
Therefore, I would highly recommend Gascoigne Halman Altrincham
Gerry · 12 November 2023
★★★★★ 1/5
GoogleAVOID AVOID.pathetic service , they work for the landlords only , not for the tenant .we spent 1year + in a house at Timperly and not even a single issue has ever been resolved by Gascogen . we moved into the house with a washing machine full of mold , (we didnt know we had to open the washing machine and check every part before signing contract )requested to change it , but got refused ,we bought our own , and now when we are moving out, we are told that landlord is now going to buy new one for upcoming tenant ,so we donot need to fit the old one back before we leave.i wonder how landloard (being a doctor ) was using that washing machine .
refrigerator stopped working within 3 days of moving .
there was a filthy pond that needed cleaning but landloard and company refused to do it , we literally had a fight to get it done ,as we were told house will be cleaned before we move in .i wish there was an option of 0 star .
Bush · 14 June 2020
★★★★★ 1/5
TrustpilotUsed Gascoigne Halman Lettings to…
Used Gascoigne Halman Lettings to manage my property - biggest mistake. Took commission every month but did nothing to earn it. Ignored my emails when I reported concerns following an inspection visit report and allowed tenant to damage property which resulted in problems trying to claim money from deposit and eventually left me considerably out of pocket. Didn't know where one set of keys were when I went to collect them! Didn't have the grace to admit their mistakes and apologize. Would certainly NOT recommend!!
Julia · 8 January 2020
★★★★★ 5/5
GoogleExcellent service from Kate and Rob.
Always very helpful in the sale of our house and we're professional and efficient.Would highly recommended them to anyone wanting to sell or buy.
Martin · 21 December 2024
★★★★★ 5/5
TrustpilotExceptional estate agent
We recently sold our previous house and purchased our new home through Gascoigne Halman in Stockton Heath and we were delighted with the service we received throughout.
Nik · 8 January 2025
★★★★★ 5/5
GoogleI found the personnel at Gascoigne Halman Altrincham to be diligent, effective, and thorough in their workplace. When I bought a house, recently, Kate Sanders impressed me with her professionalism and attention to detail. She kept me informed at each step, all the way to completion.
Therefore, I would highly recommend Gascoigne Halman Altrincham
Conceicao · 14 June 2023
★★★★★ 5/5
GoogleGreat experience as a first-time buyer. Michael O'Donnell and the rest of the team at the Altrincham branch were incredibly helpful and communicative, and I'm very happy with the service provided by Gascoigne Halman's recommended mortgage consultant (Susan Brown). They all worked together to make the buying process as painless as possible, enabling me to purchase my dream home. Many thanks!PositiveResponsiveness, Professionalism
Samuel · 14 June 2022
★★★★★ 5/5
GoogleFantastic estate agent, I met with several agents from the area before deciding to sell my house with Gascoigne Halman. They were professional, prompt, gave good fair advice and kept me up to date with the sale at all times. They sold the house at the price they suggested which I was very pleased with, and their rates are in line with their competitors. I highly recommend this agent to any prospective seller or buyer.
Richard · 15 June 2019
★★★★★ 5/5
GoogleI couldn’t recommend them more, when viewing an apartment the lovely Katie recommended a house she thought we might like to view instead and we loved it. She was very good at keeping in communication with us and helpfully answered our many questions! Thank you 😊 …
Lauren · 17 October 2023
★★★★★ 5/5
GoogleFrom the very first appointment I had with Robert all of the members at the Altrincham branch have gone above and beyond to help the sale of our house go through. I would not hesitate in recommending their services and a special mention also goes to Kate & Megan.
Megan · 18 August 2023
★★★★★ 1/5
GoogleGH Altrincham owed me £80 at the end of tenancy and confirmed over the email to refund it back, it's been 5 months now but still they haven't paid me back. They would give vague responses over the call/email every time, but never interested in resolving the matter. I would not recommend using this agency in Altrincham !!!NegativeResponsiveness, Quality, Professionalism, Value
Sourabh · 14 June 2022
★★★★★ 5/5
GoogleWe purchased our property through Gascoigne Halman and they were excellent throughout with frequent communication and updates. Kate provided a top class service, would highly recommend!
Joshua · 24 September 2024
★★★★★ 5/5
TrustpilotGreat service lovely to deal with James…
Great service lovely to deal with James kept me updated throughout my purchase. I would highly recommend
Helen · 13 February 2021
★★★★★ 5/5
GoogleIt has been a great experience searching for a rental property with Katie Cavender. Pleasant, easy to work with yet very professional.
Jake · 3 October 2024
★★★★★ 5/5
GoogleI met the wonderful Katie who helped me with what seemed like the impossible! The only person who actually listened to me and I’ll be forever grateful for all her help and the lovely team in Altrincham. Absolutely recommend them.
Hebba · 18 August 2023
★★★★★ 5/5
GoogleStaff at Gascoigne Halman Altrincham are professional, cooperative, and responsive which helps me to find a suitable housing in short period of time. I would recommend to others and will use there services again if required.
Sohail · 16 November 2023
★★★★★ 5/5
GoogleRecently moved into a rental in Altrincham which was managed by Gascoine Halman. Katie (Cavender) managed the process for GH and she was great - very friendly and informative with regular communication. Would definitely use GH again.
Callum · 17 September 2023
★★★★★ 5/5
GoogleHave used Gascoigne Halman to let out our house for nine years. In that time they have been consistently professional and managed our property well. No longer letting but if we did once again, they would be our first choice!
Mike · 14 June 2023
★★★★★ 1/5
Googlebad experience, AVOID IF POSSIBLE" took money and then unable to offer the house we wanted to rent from. They will not refund. Complete sharks this outfit, just like the bad old days of the 1990's" Spoke to a girl, and the manager of Gascoignes Altrincham and they have the nerve to use the phrase "going beyond - REALLY more like going below!
Lee · 15 June 2019
★★★★★ 5/5
GoogleSuperb! The team have been nothing but brilliant. Service is to the highest standard and the level of care they have for their customers really shines.
Thank you
Steven · 15 March 2024
★★★★★ 1/5
GoogleRude unhelpful, paid a £1000 deposit on a new build flat in good faith. The mortgage company wouldn't lend against it. No interest in helping get the money back from the developer.
Richard · 15 June 2018
Agent replied · 13 June 2024
Dear Mr Thomas,
I am sorry if you feel that we have been unhelpful in your recent dealings with Gascoigne Halman. The terms of the reservation are set by the developer and were fully disclosed to you upon entering into the agreement to purchase. I am sorry that we were unable to get the developer to change their terms for you, however, I do feel that help was offered several times with regards to placing you with a more suitable lender based on yours and the apartments specification. We have a fantastic team of financial advisors who could have guided you through the process and should you ever wish to use their services in the future I would be happy to help you find another suitable apartment.
Kind regards
Adam Ravenscroft
★★★★★ 5/5
GoogleEasy and thorough experience
Anna · 26 March 2025
★★★★★ 5/5
TrustpilotBest in the region.
I have used seven or eight estate agents in the area and I have to commend Peter Gregg and Amanda Titterton at the Chapel-en-le-Frith office as the best in the region. Pete and Amanda dealt with my sale with efficiency, politeness, discretion and friendliness in the face of some considerable difficulties. I cannot recommend them more highly.
Graham · 27 February 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
