5/5
Very helpful, very friendly staff. Kept the process clear and simple, and explained exactly what was happening at all times. Good communication.
Trusted Agent profile · Cheshire
Verified
★★★★★
2,141 reviews across 20 offices and 4 platforms
Gascoigne Halman has 20 offices, in Macclesfield, Bramhall, Cheshire East (two offices), Heaton Moor, Sale, Poynton, Altrincham, Manchester, Stockport, Glossop, Holmes Chapel, Marple Bridge, Warrington, Chapel-En-Le-Frith, Wilmslow, Whaley Bridge, Prestbury, Tarporley and Hale (Cheshire). Together they have 2,141 reviews on four platforms, rated 4.6 out of 5 overall.
1,990
Reviews on Google
All 20 offices
28
Reviews on Facebook
Business-wide
1
Reviews on Yell
All 20 offices
122
Reviews on Trustpilot
Business-wide
Gascoigne Halman's 20 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Very helpful, very friendly staff. Kept the process clear and simple, and explained exactly what was happening at all times. Good communication.
5/5
Gascoigne Halman have been exceptional with the sale of our home. Constant updates and professional in how they deal with both the sellers and buyers. Would highly recommend.
Many thanks for sharing your experience. If you ever need our services in the future please do not hesitate to contact me. James Coppock Branch Manager
5/5
Not for the first time, Gascoigne Halman have been excellent in helping us with the letting of our property. Dan and the team are most helpful, efficient, driven and professional, hugely recommended!
1/5
We had an ongoing leak for our whole tenancy (over 12 months) which created mould issues. This was reported many times only to have no one come out. They only "fixed" the issue after we had let them know we had moved out because they had to take marketing photos and do viewings. Then, at the end of the tenancy, they tried to charge us for damages their contractor had done after we had left the property. They fail to get back to you unless you give them a deadline, they have ignored requests for mandatory documentation such as deposit certificates and prescribed information, they have failed to give tenants notice on multiple occasions and finally they have broken GDPR regulations as well. The staff were friendly when speaking to them, but sadly I cannot give the company a higher review due to our experience.
1/5
Had a viewing booked in with them, nobody called to inform us the house had been sold. We turned up and homeowner was shocked to see us outside as it was no longer on the market. Called gascoigne halman to seek an explanation and no answer, left a message and no answer. We also emailed in to raise this as an issue and have been ignored again. Incredibly shocking customer service, will not be dealing with them again.
1/5
My partner and I recently completed a tenancy managed by Gascoigne Halman (GH), which ran for nearly 3 years. This tenancy largely ran smoothly, but when we required letting agent / landlord support (mostly to repair or replace white goods) this was really slow in coming, taking over 4 weeks in multiple cases. In these instances, GH were quick to blame the responsiveness of the landlord, taking no visible ownership of the problem themselves. Upon completion of the tenancy, GH took over 4 weeks to get the deposit released by the landlord, despite them being in contact with the landlord to place other tenants in the flat during this period. Finally, we found the staff at the Heaton Moor branch of GH unknowledgeable and unresponsive. When serving our notice they failed to respond to multiple requests to confirm the interpretation of our contract. I was then required to explain (and was questioned on) my reading of the contract, which many tenants, who were not as comfortable with contracts, may have been intimidated by. As a former landlord myself, I understand the value of keeping tenants in place, both from a financial and continuity perspective. On the basis of the challenges we have experienced, I would not recommend using GH to manage property.
5/5
As first time buyers, we couldn't have wished for a more comprehensive and enjoyable experience with George Gloag who showed us round a number of properties with a perfect balance of honesty and professionalism. He also went the extra mile for us to secure viewings on our tough timescale which we thoroughly appreciated. 10/10 would recommend.
5/5
My partner and I have dealt with Gascoigne Halman as buyers, and we could not have asked for a better experience. We have started dealing with GH after our first property fell through, and honestly the upgrade in service received and communication compared to the previous agent was incredible. Anyone you deal with is always so helpful and available. I know you can’t really choose who you deal with as a buyer, but I can’t recommend this agent enough - we will definitely go with GH if we ever sell our property.
5/5
Just bought our first house through Gascoigne Halman Heaton Moor and Kim & Joules were amazing from start to finish. They helped us through every step of the process and made everything so much easier and ere always happy to help in any way.
5/5
Cannot recommend highly enough! It was a long journey to sell (through no fault of the team at GH, just bad market conditions) but Kim and Jules worked tirelessly on the sale and were absolutely brilliant. All of my many requests were dealt with promptly, without complaint and without a single mistake. Really cannot fault them at all. To top it they are both lovely people and a pleasure to work with. Thanks so much team!
5/5
Louise was very accommodating and helpful with us. Very approachable and excellent customer service. Keep it up!
5/5
I had an excellent experience working with Sharon and the team. They were incredibly helpful and informative throughout the entire process. They ensured my property purchase went through smoothly, quickly, and efficiently. I’d definitely recommend them to anyone looking to buy a property, top-notch service!
5/5
I have had an excellent experience working with Gascoigne Halman Heaton Moor. Adam and Sharon were responsive, helpful and made sure the whole process was as smooth as possible. I would highly recommend them to anyone looking to sell their property!
5/5
Super helpful when helping me look for somewhere to rent, especially with me being all the way in Cornwall at the time! Amazing communicators, and helped with any problem I had straight away! Couldn’t have asked for better letting agents, and would highly recommend.
5/5
The purchase of our new house was really difficult due to the vendors solicitor being somewhat less than efficient but Gascoigne Halman pushed things along to make sure we were in before Christmas. A great job well done.
5/5
We recently sold our house through Gascoine Halman in Heaton Moor, after an unsatisfactory experience with another local Agent. Adam, Kim and Sharon dealt with us professionally, considerately, and very effectively throughout the sale process to give us the success we were desperate for. Nothing was too much trouble. Communication was brilliant. We'd have absolutely no hesitation in recommending that they should be the Agent of choice in Heaton Moor. Thank you team!
5/5
I was really happy with everything from start to finish with Gascoigne Halman. They achieved a great price for the sale and the house was sold after only a couple weeks after they had managed to facilitate quite a few viewings in short order, resulting in multiple offers. Thereafter the team, especially Sharon, were great at keeping me up to date and showed great patience dealing with many queries from the buyers. I hope never to sell a house again, but wouldn’t hesitate to go with them if I did.
5/5
Sharon at the Heaton Moor branch was amazing from start to finish. She supported us through the whole process and was always on hand to call if we needed advice. After a less than satisfactory experience with an agent in Chorlton, I could not recommend Sharon and Gascoigne Halman more
5/5
Our house moving experience has been remarkably smooth no little part due to staff at Gascoigne Halman.. Adam and Team kept all parties informed of the status of our move and despite it taking some time he was able to keep the chain alive even though we had someone pull out. The service was very personal and we felt fully engaged all the way.Sharon and George were not only helpful but diligent and tenacious in finding buyers for our property. Thank you Team we are very thankful. T and S x
5/5
Sharon, Adam and George from Gascoigne Halman Heaton Moor assisted us in both buying and selling our house and we could not recommend them highly enough. They gave great advice, helped chase things that needed chasing and helped us navigate through any tricky situations. They were responsive and made everything as smooth as it could have been. Highly recommended and thanks again!
5/5
Fantastic service from start to finish
5/5
We sold our house through Gascoigne Halman Heaton Moor and they were nothing short of exceptional, nothing was too much trouble. We had originally used another estate agents and the difference was truly night and day. We would highly recommend them to anyone looking to sell their house
5/5
5 star experience, I would like to thank Sharon Prestwood especially in sales, I was in the process of buying a house and she came in and took control of the sale and made sure nothing was missed and all parties were updated accordingly. She kept me in the loop in every aspect and it was a smooth sale and it was because of how she managed it. Can’t thank her enough. I would also like to give Dave some credit too as he gave me lots of very good advice regarding the mortgage and surveys which I took on board and he helped me a lot. Really nice guy. Highly recommend GH to anyone looking to hit or sell. Thanks Danny
5/5
We had a great experience selling our house through Gascoigne Halman. Adam, Kim, Sharon, Jules and the team went above and beyond, connecting the dots between us, our buyers and two sets of solicitors to ensure that our house sold quickly. They were kind, communicative and understanding throughout. I would highly recommend them.
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Gascoigne Halman is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2020, 2022, 2025, 2026.
EA Masters by year, 2020 to 20252025 1 award EA Masters 2025 winners
2022 15 Gold across 15 branches EA Masters 2022 winners
2020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Macclesfield has the most, with 338 reviews rated 4.2 out of 5, followed by Bramhall with 270.
The 20 Gascoigne Halman offices, by town:
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2020.