Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI was in the unfortunate position of selling a probate property. I was recommended to use Gascoigne Halman, Holmes Chapel and was so glad I did!
Throughout the whole process, Steph, Abby and Sarah displayed utmost professionalism and were with prompt information and action. No question was deemed too silly to ask and any external concerns were dealt with good, experienced advice and reassurance. Most importantly they recognised that this move was painful & sad and the team acted with empathy and compassion. Something that is rare to find nowadays... Something I am very grateful for...
Louise · 2 April 2026 · Gascoigne Halman Holmes Chapel
★★★★★ 1/5
TrustpilotThey won’t return your deposit!
I had a very disappointing experience with Gascoigne Halman, particularly in how they handle tenant concerns versus landlord interests.
From the very beginning of the tenancy, we raised multiple issues regarding lack of proper hot water and an inadequate boiler system. We repeatedly contacted the agency, explaining that the hot water was not functioning properly and that the system required constant manual adjustment just to get basic hot water. This not only caused inconvenience for a family with children but also significantly increased our electricity costs due to repeated heating cycles.
Despite clear communication and follow-ups, no effective action was taken to resolve the issue.
Now, at the end of the tenancy, instead of fairly assessing the situation, the agency has aligned entirely with the landlord and is attempting to make unreasonable deductions from our deposit, including claims that are not properly supported with evidence.
It is particularly concerning that:
• Longstanding maintenance issues (including hot water problems) were not addressed
• Property condition issues such as damp were ignored during tenancy
• Yet, at check-out, these are being indirectly used against the tenant
This gives a clear impression that the agency prioritises landlords’ interests while failing to fairly represent or support tenants, even when legitimate concerns are raised during the tenancy.
I would strongly advise prospective tenants to:
• Document everything
• Follow up in writing
• Be cautious when dealing with deposit deductions
Unfortunately, this experience has shown a lack of balance, accountability, and fairness in how tenant matters are handled.
Muhammad · 31 March 2026 · Gascoigne Halman Lymm
★★★★★ 5/5
GoogleGreat agent to work with. Highly communicative and quick to respond. Made the whole process very easy and quick. Thanks to Beth and Amy.
Rebecca · 27 March 2026 · Gascoigne Halman Knutsford
★★★★★ 5/5
GoogleWe recently purchased our new home and sold our old home with Rachel at Gascoigne Halman in Hale and received an excellent service throughout ... Rachel was both efficient and professional at all times and we would highly recommend her.
Joe · 26 March 2026 · Gascoigne Halman Hale
★★★★★ 5/5
GoogleLeo at Gascoigne Halman was fantastic and helped me throughout my first property purchase. Leo did his upmost to get things moving quickly and responded promptly to all my enquiries. I couldn’t be happier.
David · 26 March 2026 · Gascoigne Halman Macclesfield
★★★★★ 1/5
GoogleAfter nearly a year with this agency to sell our house, I can confidently say it was one of the most frustrating experiences of our lives. Their communication was consistently poor, their organisation was non-existent, and the sale fell through three times due to their apparent inability to properly vet or stay informed about buyers’ situations. On one occasion, we waited five months only for the buyer to pull out two days before contract exchange, something that could have been avoided with basic due diligence.
Throughout the entire process, they offered zero proactive advice on improving our chances of selling. Their only suggestion, every single time, was to drop the price.
To make matters worse, the solicitor they recommended was equally unresponsive and unprofessional, adding even more stress to an already painful process.
Mustafa · 26 March 2026 · Gascoigne Halman Sale
Agent replied · 16 April 2026
Dear Muhammad,
I am incredibly sorry to have received your review, and am very to sorry to hear how your feel about your experience.
With every property we market we pride ourselves on exemplary service, and importantly stringent due diligence, unfortunately despite instigating significant levels of interest throughout the marketing of the property, whilst doing so with a strong ambitious strategy at the forefront, we did not successfully reach a completed sale, and of course I fully appreciate your frustration for not achieving this.
As I am sure you can appreciate the efforts my team expended were considerable to achieve the best result for you, and naturally when a sale falls through so close to completion we all feel your frustration and duly acted to turn it around as quickly as possible. The latter interest that followed also did not proceed which of course is with regret, however this was due to post survey findings/ investigations and not due to a lack of due diligence.
I appreciate your honest thoughts on our contact, execution of your strategy, and management and I will personally take your comments on board.
In the meantime I shall be in contact directly.
Kind Regards
Lewis Hughes
Manager
★★★★★ 5/5
GoogleI would like to thank Hannah, Tom and the team at Gascoigne Halman, Didsbury for their professionalism, curtesy and sustained constant 'finger on the pulse' of the sale of our house and purchase of an onward property.
For many, it can be a difficult and anxious time. However, throughout, the journey, Hannah has shown consummate negotiating skills, and has treated us with compassion, understanding and kept us updated and informed throughout the whole process.
Thank you so very much.
Philip · 26 March 2026 · Gascoigne Halman Manchester
★★★★★ 5/5
GoogleFaultless service from the Gascoigne Halman team and Dan Mitchell was first class throughout the transaction. Highly recommended!
Jonathan · 26 March 2026 · Gascoigne Halman Bramhall
★★★★★ 5/5
GoogleJo and her team at the Poynton branch were faultless when it came to our sale. Nothing was too much trouble and they are all lovely to deal with on the phone, via email and in person. I would really recommend them and if we ever chose to move again in the future Gascoign Halman would be out 1st choice.
Emma · 26 March 2026 · Gascoigne Halman Poynton
★★★★★ 5/5
GoogleSold my property in Poynton in December. Joanne was excellent in providing support and the team worked tirelessly to get the sale through. Superb service, would highly recommened.
David · 26 March 2026 · Gascoigne Halman Poynton
★★★★★ 5/5
GoogleSold our house for a fair price, kept us updated with progress of sale. Definitely worth considering when selling your house
Jan · 26 March 2026 · Gascoigne Halman Poynton
★★★★★ 5/5
GoogleFrom start to finish I cannot fault anything.
Everyone I spoke with at Gascoigne Halman was so friendly and helpful and I was kept updated throughout the purchase of my flat. If I had a query they got back to me straight away and sorted any potential problems out.
Great estate agents. Lovely staff.
Diane · 26 March 2026 · Gascoigne Halman Poynton
★★★★★ 5/5
GoogleFrom the marketing of our home, to finding the right buyers, to supporting us right the way through an often stressful sale process, wonderful Steph, lovely Abbey and Sarah were absolutely professional throughout.
Steph in particular pulled out all the stops to keep the chain moving along, keeping us as informed as possible every step of the way. Her personal attention was unwavering - we can’t thank her enough, and won’t hesitate to recommend and return in the future.
K · 26 March 2026 · Gascoigne Halman Holmes Chapel
★★★★★ 5/5
TrustpilotPositive review for the Sale branch
Julie Chapman at the Sale branch was extremely helpful on our sale and purchase. You could tell she really cares for her clients. Very thorough with her communication (more so than our conveyancers) which was so appreciated. Our transaction was quite a convoluted process with 5 parties in the chain, she kept us reassured throughout the year long wait!
Tanya · 25 March 2026 · Gascoigne Halman Lymm
★★★★★ 5/5
GoogleSuch a friendly and warm team! Special shout out to Lisa and Esther who helped us find our new home, and made the entire tenancy onboarding experience seamless and easy.
Charlie · 19 March 2026 · Gascoigne Halman Macclesfield
★★★★★ 5/5
GoogleGascoigne Halman Lettings in Knutsford have been absolutely fantastic to deal with. Beth and Amy in particular provided an outstanding level of service from start to finish.
The whole process has been incredibly efficient, responsive and genuinely friendly throughout the entire process. Communication was always clear and timely, which made everything straightforward and stress free. Any queries were handled quickly and thoroughly, and they consistently went above and beyond to ensure everything ran smoothly.
It is rare to receive such professional yet personable service. Beth and Amy are a real credit to the team, and I would not hesitate to recommend Gascoigne Halman Lettings in Knutsford to anyone looking for excellent support and a seamless experience.
James · 17 March 2026 · Gascoigne Halman Knutsford
Agent replied · 18 April 2026
Thank you for your wonderful James.
It’s been a pleasure helping you secure a rental property and we wish you all the best in your new home.
★★★★★ 5/5
GoogleDev was empathetic to our need to sell but realistic in managing our expectations. During the process he was timely efficient and helpful. I was kept in the loop all the time
Helen · 17 March 2026 · Gascoigne Halman Knutsford
Agent replied · 18 April 2026
Thank you for lovely words Helen, all the best in the future.
Kind regards
Dev, Doug & Frances.
★★★★★ 5/5
GoogleThank you to Dev a the team for making my buying experience a smooth process and very helpful throughout the whole journey. Thank you ☺️
Glynn · 17 March 2026 · Gascoigne Halman Knutsford
Agent replied · 18 April 2026
Thank you, Glynn for the kind words. I wish you all the best in the future.
Kind regards
Dev, Doug & Frances
★★★★★ 5/5
GoogleProfessional service. Thank you 🙏 x …
Kim · 17 March 2026 · Gascoigne Halman Knutsford
Agent replied · 18 April 2026
Hi Kim,
I wish you all the best in the future. We finally got you in a lovely property.
Kind regards
Dev & the rest of Gascoigne Halman Knutsford.
★★★★★ 5/5
GoogleAmy and Bethany at the Knutsford branch have been fantastic to work with as we let out our property. They kept us well informed of the process and progress, and helped us to secure tenants quickly at our desired monthly amount. Apart from their professionalism, they are very kind and friendly, which made the experience positive.
Chloe · 17 March 2026 · Gascoigne Halman Knutsford
★★★★★ 5/5
GoogleThe care & understanding I received from Gascoigne Halman in Knutsford was more than I expected, they went above & beyond to give the best of service. I felt so heard, cared about & understood with no daft question or uncertainty dismissed. Thank you all for your care & consideration.
Fiona · 17 March 2026 · Gascoigne Halman Knutsford
Agent replied · 18 April 2026
Hi Fiona,
Thank you for the Review. I am glad that you have felt well cared for during this process, this was our main aim.
All the best in the future.
Dev & the rest of Gascoigne Halman Knutsford.
★★★★★ 5/5
GoogleGascoigne Halman Lettings in Knutsford have been absolutely fantastic to deal with. Beth and Amy in particular provided an outstanding level of service from start to finish.
They were both incredibly efficient, responsive and genuinely friendly throughout the entire process. Communication was always clear and timely, which made everything straightforward and stress free. Any queries were handled quickly and thoroughly, and they consistently went above and beyond to ensure everything ran smoothly.
It is rare to receive such professional yet personable service. Beth and Amy are a real credit to the team, and I would not hesitate to recommend theLettings in Knutsford to anyone looking for excellent support and a seamless experience.
James · 17 March 2026 · Gascoigne Halman Knutsford
★★★★★ 4/5
GoogleAll the staff is really kind and supportive, specially Jenny.
Monika · 17 March 2026 · Gascoigne Halman Cheadle
★★★★★ 5/5
GoogleWe used Gascoigne Halman Cheadle for the sale of our home. Mortgage broker Hayley was very helpful, went above and beyond for us.
The staff were all very polite & informative, keeping us in the loop along the journey. Will Minns was super helpful, if we ever had any queries, he would always find the answers.
Thank you team
Anthony · 17 March 2026 · Gascoigne Halman Cheadle
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