Trusted Agent profile · Cheshire
Verified
★★★★★
2,117 reviews across 20 offices and 4 platforms
Gascoigne Halman has 20 offices, in Macclesfield, Bramhall, Cheshire East (two offices), Heaton Moor, Sale, Poynton, Altrincham, Manchester, Glossop, Stockport, Holmes Chapel, Marple Bridge, Warrington, Chapel-En-Le-Frith, Wilmslow, Whaley Bridge, Prestbury, Tarporley and Hale (Cheshire). Together they have 2,117 reviews on four platforms, rated 4.6 out of 5 overall.
1,966
Reviews on Google
All 20 offices
28
Reviews on Facebook
Business-wide
1
Reviews on Yell
All 20 offices
122
Reviews on Trustpilot
Business-wide
Gascoigne Halman's 20 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleElla was absolutely amazing, we couldn't have asked for a better estate agent. Despite our buyers pulling out of our house 3 weeks before completion, we couldn't recommend Ella enough. She was always on it with chasing and providing updates.
5/5
GoogleAn outstanding Glossop estate agents. The whole team is committed and approachable and you are made to feel you really matter. In particular, I will never forget the attention and help I was given by Karen Armstrong. She was always available to explain and advise and she steered my sale-purchase through a long, frustrating time. Exceptional in every way !
5/5
GoogleProfessional, efficient and friendly service from start to finish. Lorraine was brilliant, got us on the market next day, better price point than we had thought and sold it within 2 days. Emma was fabulous at guiding us through a sale and a new purchase, she kept us updated, also helped keep us calm when we needed support and saw us all the way through to completion. I wouldn’t sell my property with anyone else. Thank you Lorraine and Emma, you were brilliant and I would highly recommend you both to anyone and GH are lucky to have such exceptional people representing them.
5/5
GoogleI would like to thank all the team at Gascoine Halmans for selling my property sooo quickly, it took only around 1 week to sell! I would also like to thank them for all their help, personable support and understanding throughout the whole process! I would also like to recommend DC Law Solicitors who were very efficient throughout! Thanks soooo much x
5/5
GoogleGreat experience with Gascoigne Halman Heaton Moor. They managed both Sale and Purchase very well throughout and wouldnt hesitate to use again. Specific thanks to Sharon who managed the chain very well right up to the last minute.
5/5
GoogleHaving recently bought and sold with Gascoigne Halman Heaton Moor, we can't recommend them highly enough. They are professional, thorough, but above all they are lovely people to deal with. Sharon and Adam went above and beyond, and took time to get to know us, which made for a great process from start to finish.
5/5
GoogleRecently used Hascoigne Halman to help with finding new tenants for my property. They were extremely helpful and all the information was supplied to me in a professional manner. I have no hesitation in recommending them to friends and colleagues. I am positive I will use them in the future.
5/5
GoogleWe were recommended to use Gascoigne Halman and we're so glad we took that advice. From popping into the Downs branch to talk about selling to leaving our house keys there on removal day,we had a sympathetic and professional experience from Rob,Joanne and the viewing team.Their strength is efficiency with a friendly and caring manner. Many thanks.
5/5
GoogleLeo Collins was excellent throughout the viewing, and purchase process. He communicated clearly and kept me up to date. Would definately recommend.
1/5
GoogleI had a very disappointing experience with Gascoigne Halman, particularly in how they handle tenant concerns versus landlord interests. From the very beginning of the tenancy, we raised multiple issues regarding lack of proper hot water and an inadequate boiler system. We repeatedly contacted the agency, explaining that the hot water was not functioning properly and that the system required constant manual adjustment just to get basic hot water. This not only caused inconvenience for a family with children but also significantly increased our electricity costs due to repeated heating cycles. Despite clear communication and follow-ups, no effective action was taken to resolve the issue. Now, at the end of the tenancy, instead of fairly assessing the situation, the agency has aligned entirely with the landlord and is attempting to make unreasonable deductions from our deposit, including claims that are not properly supported with evidence. It is particularly concerning that: • Longstanding maintenance issues (including hot water problems) were not addressed • Property condition issues such as EPC rating of E and lack of proper heating system • Yet, at check-out, these are being indirectly used against the tenant This gives a clear impression that the agency prioritises landlords’ interests while failing to fairly represent or support tenants, even when legitimate concerns are raised during the tenancy. I would strongly advise prospective tenants to: • Document everything • Follow up in writing • Be cautious when dealing with deposit deductions Unfortunately, this experience has shown a lack of balance, accountability, and fairness in how tenant matters are handled.
4/5
GoogleFrom the outset Gascoigne Halman proved to be very competent & friendly to interact with. Super impressed with their services & the people & certainly recommend them to anyone looking for a trouble free & efficient transaction.
5/5
GoogleExceptional service from the outset. Very impressed with Joanne’s professionalism and strategic awareness. This paid off for us rapidly no doubt aided and abetted by Meghan’s wonderful work with brochure design and photos. Communication throughout has need excellent. Glad we chose Gascoigne Hallman
5/5
GoogleI was in the unfortunate position of selling a probate property. I was recommended to use Gascoigne Halman, Holmes Chapel and was so glad I did! Throughout the whole process, Steph, Abby and Sarah displayed utmost professionalism and were with prompt information and action. No question was deemed too silly to ask and any external concerns were dealt with good, experienced advice and reassurance. Most importantly they recognised that this move was painful & sad and the team acted with empathy and compassion. Something that is rare to find nowadays... Something I am very grateful for...
1/5
TrustpilotThey won’t return your deposit!
I had a very disappointing experience with Gascoigne Halman, particularly in how they handle tenant concerns versus landlord interests. From the very beginning of the tenancy, we raised multiple issues regarding lack of proper hot water and an inadequate boiler system. We repeatedly contacted the agency, explaining that the hot water was not functioning properly and that the system required constant manual adjustment just to get basic hot water. This not only caused inconvenience for a family with children but also significantly increased our electricity costs due to repeated heating cycles. Despite clear communication and follow-ups, no effective action was taken to resolve the issue. Now, at the end of the tenancy, instead of fairly assessing the situation, the agency has aligned entirely with the landlord and is attempting to make unreasonable deductions from our deposit, including claims that are not properly supported with evidence. It is particularly concerning that: • Longstanding maintenance issues (including hot water problems) were not addressed • Property condition issues such as damp were ignored during tenancy • Yet, at check-out, these are being indirectly used against the tenant This gives a clear impression that the agency prioritises landlords’ interests while failing to fairly represent or support tenants, even when legitimate concerns are raised during the tenancy. I would strongly advise prospective tenants to: • Document everything • Follow up in writing • Be cautious when dealing with deposit deductions Unfortunately, this experience has shown a lack of balance, accountability, and fairness in how tenant matters are handled.
5/5
GoogleGreat agent to work with. Highly communicative and quick to respond. Made the whole process very easy and quick. Thanks to Beth and Amy.
5/5
GoogleWe recently purchased our new home and sold our old home with Rachel at Gascoigne Halman in Hale and received an excellent service throughout ... Rachel was both efficient and professional at all times and we would highly recommend her.
5/5
GoogleLeo at Gascoigne Halman was fantastic and helped me throughout my first property purchase. Leo did his upmost to get things moving quickly and responded promptly to all my enquiries. I couldn’t be happier.
1/5
GoogleAfter nearly a year with this agency to sell our house, I can confidently say it was one of the most frustrating experiences of our lives. Their communication was consistently poor, their organisation was non-existent, and the sale fell through three times due to their apparent inability to properly vet or stay informed about buyers’ situations. On one occasion, we waited five months only for the buyer to pull out two days before contract exchange, something that could have been avoided with basic due diligence. Throughout the entire process, they offered zero proactive advice on improving our chances of selling. Their only suggestion, every single time, was to drop the price. To make matters worse, the solicitor they recommended was equally unresponsive and unprofessional, adding even more stress to an already painful process.
Dear Muhammad, I am incredibly sorry to have received your review, and am very to sorry to hear how your feel about your experience. With every property we market we pride ourselves on exemplary service, and importantly stringent due diligence, unfortunately despite instigating significant levels of interest throughout the marketing of the property, whilst doing so with a strong ambitious strategy at the forefront, we did not successfully reach a completed sale, and of course I fully appreciate your frustration for not achieving this. As I am sure you can appreciate the efforts my team expended were considerable to achieve the best result for you, and naturally when a sale falls through so close to completion we all feel your frustration and duly acted to turn it around as quickly as possible. The latter interest that followed also did not proceed which of course is with regret, however this was due to post survey findings/ investigations and not due to a lack of due diligence. I appreciate your honest thoughts on our contact, execution of your strategy, and management and I will personally take your comments on board. In the meantime I shall be in contact directly. Kind Regards Lewis Hughes Manager
5/5
GoogleI would like to thank Hannah, Tom and the team at Gascoigne Halman, Didsbury for their professionalism, curtesy and sustained constant 'finger on the pulse' of the sale of our house and purchase of an onward property. For many, it can be a difficult and anxious time. However, throughout, the journey, Hannah has shown consummate negotiating skills, and has treated us with compassion, understanding and kept us updated and informed throughout the whole process. Thank you so very much.
5/5
GoogleFaultless service from the Gascoigne Halman team and Dan Mitchell was first class throughout the transaction. Highly recommended!
5/5
GoogleJo and her team at the Poynton branch were faultless when it came to our sale. Nothing was too much trouble and they are all lovely to deal with on the phone, via email and in person. I would really recommend them and if we ever chose to move again in the future Gascoign Halman would be out 1st choice.
5/5
GoogleSold my property in Poynton in December. Joanne was excellent in providing support and the team worked tirelessly to get the sale through. Superb service, would highly recommened.
5/5
GoogleSold our house for a fair price, kept us updated with progress of sale. Definitely worth considering when selling your house
5/5
GoogleFrom start to finish I cannot fault anything. Everyone I spoke with at Gascoigne Halman was so friendly and helpful and I was kept updated throughout the purchase of my flat. If I had a query they got back to me straight away and sorted any potential problems out. Great estate agents. Lovely staff.
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Gascoigne Halman is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2020, 2022, 2025, 2026.
EA Masters by year, 2020 to 20252025 1 award EA Masters 2025 winners
2022 15 Gold across 15 branches EA Masters 2022 winners
2020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Gascoigne Halman a message.
Macclesfield has the most, with 336 reviews rated 4.2 out of 5, followed by Bramhall with 270.
The 20 Gascoigne Halman offices, by town:
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2020.
