3/5
Rating only, no written review.
Agent replied
Dear Mr Horn, I have been unable to locate you on our system in Eastleigh so I am not able to reply to your review. Kind regards Nikki

Trusted Agent profile · Hampshire, Dorset and West Yorkshire
Verified
★★★★★
3,007 reviews across 14 offices and 4 platforms
Enfields has 14 offices, in Bournemouth (two offices), Southampton (four offices), Bitterne, Eastleigh (two offices), Pontefract, Wakefield, Poole, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 3,007 reviews on four platforms, rated 4.5 out of 5 overall.
2,430
Reviews on Google
All 14 offices
133
Reviews on Facebook
All 14 offices
183
Reviews on The Trusted Agent
All 14 offices
261
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ...Read all 80 from sellers
This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ...Read all 46 from buyers
I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ...Read all 19 from landlords
We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ...Read all 5 from tenants
Enfields's 14 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
3/5
Rating only, no written review.
Dear Mr Horn, I have been unable to locate you on our system in Eastleigh so I am not able to reply to your review. Kind regards Nikki
5/5
Rating only, no written review.
Hi Serdar - Thank you for leaving this review. We do appreciate this and we hope you will settle into your new home. Kind Regards - Enfields Bitterne
5/5
I didn't think I'd ever be able to recommend an estate agent so highly. I've had dealings with many of the other local agents and they ranged from mediocre to horrible. But Enfields were a breathe of fresh air. I sold and purchased with them on recommendation and it made what was a complicated and drawn out process as easy as it could have been. Kevin and his team were always available, very honest and reliable. I honestly think if I'd used a different estate agent the sale and purchased wouldn't have happened.
Hi Mark, thank for your very kind words and taking the time to leave this review. We are sorry it took so long, hopefully now that you are in your new home it was worth it. Kind Regards - Kevin
5/5
Top service from Kevin and team at Bitterne Enfields! My wife and I were new to the house buying process but Enfields guided us through brilliantly. Kevin went over and above in ensuring we were kept fully up to date and keeping the momentum going - liaising with all involved parties even at times when I'm sure were inconvenient for him. I have no idea when the man rests. When Kevin wasn't available, his team were well briefed, helpful and knowledgeable. Well done Bitterne team, we couldn't have asked for a better service and thank you, we're loving our new home in St Denys!
Hi Andrew, thank you for your very kind words, we do appreciate this. We hope you and your wife will enjoy your new home. Kind Regards - Enfields - Bitterne
5/5
Over the last 6 months I've been supporting my daughter through the purchase of her first flat. What should have been a very simple transaction turned into a bit of a nightmare. The only saving grace being Kevin and the team at Enfields. Kevin in particular has been superb in doing far more than I have ever experienced from an Agent, very prompt in his responses, efficient and hugely supportive. If you're buying or selling, I would highly recommend.
Hi Darren, thank you for taking the time to leave a review. We are sorry that your daughters purchase took such a long time, thank you for your patience. We hope she will enjoy her new home - Kind Regards Enfields Bitterne
5/5
House sale
House sale Process of selling the house went through very smoothly. Enfields marketed the property professionally and made sure that the sales chain was a secure as it could be before we agreed the sale. Chris kept us up to date and made everything as stress free as it could be.
1/5
Enfields staff should know that is against UK laws to discriminate people just because they are foreigners. I called two week ago for a property at 324 Desborough Road, Eastleigh, and I was given an appointment, by a lovely lady on the 12th of August at 5 pm, suddenly, the day of the appointment I was called by a man who said that he could not let me see the property any longer due to the fact that the property has been rented on the same day of my appointment. I thought well, what a bad luck. Three days after I received an automatic email with all the properties still in lettings which included the property that I was told was already rented, and I thought, that's weird!!!. Two days ago the price of the same property was reduced on Rightmove, and I thought, it must be a joke!!!!?? Today 21st August I asked a friend of mine who is British to call and ask if that property (324 Desborough Road, Eastleigh) was still available, and he was told that indeed it was, and few hours later as a confirm, during the afternoon I received also the automatic email with all the properties still in let included that one that I was told 10 days before it was already "gone". So I picked up the phone I called the agency and when i asked to see the property, magically I was told again that it was "gone", at that point I said to the lady at the phone, "look, today in the morning someone called on my behalf and we were told that the property was still available, and now as soon as I call you tell me, is gone again", and she answered "well it's gone just right now....?? How convenient it's that!!! ?? apparently they don't like foreigners, in fact I asked twice: "your colleagues don't want to show me the property because I'm a foreigner, right?!", she didn't say a word, because she knew I was right and probably she has to lie for his colleagues. SHAME ON YOU ENFIELDS, SHAME ON YOU......
5/5
Excellent service
Rosie who booked in viewings last minute for me was wonderful, really friendly helpful girl with lots of info, and went way above and beyond her role for us & was lovely when my daughter came over sick during viewings. Nice to get a personal touch and not just a business approach, for me this makes a big difference.
1/5
arranged to view a property in Upton.. but they called and cancelled viewing stating sold for less than asking price...I was more then willing to offer full asking price...wonder if owner knew ...
5/5
Jo and the team did a great job selling one of our properties.
Thankyou for your 5 Star review. We hope to help you again on your next move.
5/5
Staff are really friendly. Sam did our viewing yesterday he has been really good with communication... really hope to buy with you guys. Recommend 5*
Raya Oleary, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!
5/5
Really happy with the service I have received . Friendly , prompt and very professional.
Fleur Bacharach, thank you for your kind review; we are happy to pass along your comments to the team here at Enfields Southampton! Thank you again for the great review!
5/5
Their team is highly professional, friendly & patient. I have found their task ability & organization to be excellent on the times I have needed problems solving. Fees are fair & reasonable, within what you would expect to pay within their industry. I would recommend Enfields to anyone needed to rent, let or buy. Reliable service.
Hi Mark, thank you so much for your positive comments about Enfields Southampton! Thanks again for the recommendation, and have an amazing day!
5/5
A* agent would highly recommend
Thank you again for taking the time to let us know how we did. We hope you have a great day!
4/5
Enfields were really helpful in ensuring we received the keys to our property quickly! Joanne and Sophie were especially helpful, thanks guys 😊 …
Thank you for taking the time to let us know how we did. We really appreciate it.
5/5
Highly recommended! Andrew and the team are by far the best estate agents I've dealt with! In my experience communication is always key when moving to a new house and these guys make it a lot less stressful.
Aiden Higgins, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pontefract.
5/5
Endfields are an excellent company with every member of staff extremely helpful, professional and a pleasure to deal with. A very positive experience with the level of contact exceptional. I would have no hesitation in recommending Endfields and would most definitely use their services in the future.
Thankyou for taking to time to leave us a review, we really appreciate it.
5/5
Enfields have been absolutely amazing. Theyre so helpful and friendly and its always a pleasure speaking with them. Sophie was so helpful, keeping us updated with new properties to view until she managed to find us our home. The sale was then passed to Joanne who has been so helpful also. We hit a few bumps in the road and any problems we have had, Enfields have helped us. We're looking forward to our new home. Thank you to you all x
Hi Becky, We are very happy to have provided you with such a positive experience! We're so happy we were able to help you. We do try to help even when it gets abit bumpy. We are all glad you have now find your new home and wish you all the happiness for the future.
5/5
I've being meaning to leave a review for Enfields as all the estate agents we've dealt with recently for buying & Selling, these have been the best by a mile. Friendly, helpful, informative, and best of all no pressure selling. It's been a pleasure to deal with them (unlike many of the other estate agents we've recently dealt with). Recommended.
James Round, we are glad we could help!
5/5
I really needed an estate agents that would go that extra mile as selling from a distance - from the valuation visits I got that feeling straight away from Enfields - listed the house very quickly in time for Xmas and an offer made on the property very quickly afterwards. They were very proactive and helpful throughout the whole process - never took their foot off the gas and helped with clearing the property right to the final meter readings! So glad that I went with them - they seemed to care about what they do and the property I was selling more than any of the other agents I saw . Couldn't recommend them highly enough.
Thankyou so much for your great review. Our staff pride themselves on offering an exceptional service.
5/5
Excellent!!!!
Hello, thank you for the review
5/5
We cannot thank Kevin and the team at Enfields enough! From start to finish the whole team has been brilliant. When looking at putting our property on the market we had Daryl come round to value our place and he was great from the moment he walked in. This was our first time selling a property so we didn’t know what to expect or even where to start but he answered all of our questions and made us feel at ease with the whole process. When it came to the viewings Daryl and Rio kept us up to date with any feedback, we were always given plenty of notice before any viewings were booked in and we had 2 offers put in within 2 weeks! When we encountered some complications later on in the process Kevin was fantastic! He must of call me every day for 2 weeks! He kept me as up to date as possible with everything that was going on and I constantly felt reassured. Kevin did everything they could to 1. Keep me sane! And 2. Get the issues sorted as quickly as possible baring in mind the problems we had were created by factors out of his control. I really can’t thank them enough for everything! Moving house is one of the most stressful thing I have ever done but I can’t even imagine where we would be without the team at Enfields Bitterne. So if you are reading this and are unsure of which agent to go with GO WITH ENFIELDS BITTERNE! Honestly, you won’t regret it!
Hi Dan, Thank you for your kind words and the lovely review. We are delighted we were able to assist! Kind Regards - Enfields Bitterne
5/5
We chose to go with Enfields after listening to other agencies pitch in what they could do for us when we wanted to sell our flat. With the others we listened to, they left a bit of disparaging comments for the other agencies, but Daryl did not do that, he showed professionalism from A - Z. Our property was on the market for a month before we had our very first viewer who actually made an offer on the day. As with every house purchase and sale, there were stressful and frustrating times but none from Enfields. The whole process took us from May - October, but again, that was not anything to do with Enfields. Kevin who saw the whole thing go through was of unspeakable help. He and his team were there every step of the way. Kevin went above and beyond, and always kept us in the loop and we will never forget his work ethics. If you want things taken care of for you in a professional, ethical manner, then we strongly recommend Enfields.
Hi Omav, Thank you for your kind words, they are appreciated. We hope you will enjoy your new home. Kind regards - Enfields Bitterne
5/5
From initial valuation with Daryl, viewings feedback with Rio and Sales negotiations onwards with Kevin, we were absolutely delighted with the service we received. They were all very down to earth, helpful and kept us calm even when things became quite stressful! Thank you all so much and we would definitely recommend enfields to anyone looking for top quality estate agents. Spencer and Sophie Barry
Hi Mr and Mrs Barry, thank you for your kind words, they are appreciated. We hope you have settled in to your new homes. Kind regards Enfields - Bitterne
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 486.
The 14 Enfields offices, by town:
80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."
46 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."
19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."
5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."
Yes. In The Trusted Agent 2026 awards: Enfields, Bitterne won Trusted Agent; Enfields, Southsea won Trusted Agent.