Trusted Agent profile · Hampshire, Dorset and West Yorkshire

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Enfields reviews in Bournemouth, Southampton, Bitterne and 6 more

4.5

★★★★★ Excellent

3,010 reviews across 14 offices and 4 platforms

www.enfields.co.uk

Enfields has 14 offices, in Bournemouth (two offices), Southampton (four offices), Bitterne, Eastleigh (two offices), Pontefract, Wakefield, Poole, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 3,010 reviews on four platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

2,433

Reviews on Google

All 14 offices

Facebook logo

4.7 / 5

133

Reviews on Facebook

All 14 offices

The Trusted Agent logo

4.9 / 5

183

Reviews on The Trusted Agent

All 14 offices

Trustpilot logo

261

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Enfields's 14 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Enfields office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I recently bought a property through Enfields Pontefract office and was extremely impressed by their total professionalism and most helpful attitude. Sophie particularly went out of her way to help with all aspects of the purchase and kept in frequent contact as I was living some distance away. The manager, Chris, was always on hand, too to offer advice and answer questions. I cannot praise the team highly enough and if and when I do sell this lovely home, then it will certainly be through Enfields!!

Sheila · 14 November 2015 · Enfields Pontefract

5/5

Google

After a number of years with other Estate Agents we decided to give Enfields a go and it was a great move. We had not had many viewings over a number of years but Enfields immediately put that right. Useful feedback was given to enable adjustments to be made resulting in a successful sale in 8 months. The pro-active approach adopted by the team at Enfields works well and you can be assured that your property does not just sit in a file or a picture in the window but they team will be working all the time to generate interest and a sale. I would definitely recommend Enfields Estate Agents, Pontefract.

Vince · 14 November 2015 · Enfields Pontefract

5/5

Google

We're very pleased with the service provided by Enfields. They delivered on everything they promised and you really can't ask for more than that. Pre-sale we had multiple viewings every week and were kept constantly up to date with viewer feedback and advice. Enfields sold our house after only 3 weeks! Post-sale, we continued to receive great service. Although our chain wasn't straight forward, Joanne kept us informed as to what was going on every week and was very friendly, knowledgable and professional at all times. We wouldn't hesitate to recommend Enfields to all of our friends.

Neil · 14 November 2015 · Enfields Pontefract

5/5

Google

We were really pleased with Enfields from start to finish. Sophie was filled with enthusiasm and really worked hard to get viewings. We had lots of contact from Charlotte and Sophie within the the first week of being up for sale. By week 3 we had sold - I couldn't believe it. After that Jo was really efficient with the solicitors and got the sale through in 8 weeks. I couldn't have asked for a better service. Thanks so much for all that you did Enfields. Clare, Jenny, Patch, Ralph and the chickens.

Clare · 14 November 2015 · Enfields Pontefract

5/5

Google

Enfields were brilliant from day 1. They took complete control of the sale of my late mum's house right from their initial visit to the property. They arranged countless accompanied viewings which we couldn't have dealt with being over an hour's journey away, along with an open viewing morning. There were always follow up phone calls to keep up fully informed after each viewing, along with text messages letting us know each time a viewing had been arranged. The whole experience has been virtually flawless and resulted in a quick sale at the full asking price. The staff are all friendly, polite and willing to help and we would definitely recommend them to anyone considering selling their property.

Joy · 14 November 2015 · Enfields Pontefract

5/5

Google

Enfields Estate Agents Pontefract are a professional and dedicated Estate Agents who go that extra mile to not only sell your property but also keep you informed throughout the whole process. At points a lack of communication between vendors and solicitors left us in the dark, one call to Enfields managed to put us in the picture quicker than communications with solicitors or the other Estate Agents involved in the chain. Enfields were great to deal with and there was always someone on the other end of the line to help if our dedicated contact was not available. They called us back when we requested and were pro active in all aspects of communication. I would not hesitate in recommending Enfields Pontefract to anyone wanting to sell their property. Andrew Pickering Pontefract

Andrew · 1 August 2015 · Enfields Pontefract

5/5

Google

Enfields have constantly delivered an excellent service when I both needed a tenant and also required my property managed. I have never had a void period and the tenants they have found have been excellent. The management team have always kept be updated, dealing with any issue with the property and tenants which were my main concerns when letting out my property. I have recommended them numerous times and would have no hesitation in recommending them again. x

Debbie · 1 August 2015 · Enfields Pontefract

Agent replied

Hi Miss Gamble. Hope you are well and thank you for your feedback. I have passed it on to all my team.

5/5

Google

After a number of years with other Estate Agents we decided to give Enfields a go and it was a great move. We had not had many viewings over a number of years but Enfields immediately put that right. Useful feedback was given to enable adjustments to be made resulting in a successful sale in 8 months. The pro-active approach adopted by the team at Enfields works well and you can be assured that your property does not just sit in a file or a picture in the window but they team will be working all the time to generate interest and a sale. I would definitely recommend Enfields Estate Agents, Pontefract.

Vince · 1 August 2015 · Enfields Pontefract

5/5

Google

We have just exchanged and due to complete on a house we've purchased through Enfields. Their service has been brilliant, they have kept us updated through the whole process and helped us enormously. I honestly can't recommend them enough. Thank you Kevin & Adam.

SAC · 1 August 2015 · Enfields Bitterne

Agent replied

Hi Gemma Thank you for your kind comments and patience throughout the process. Enjoy your new home! Kind Regards Kevin

5/5

Google

When moving house in a chain it quickly becomes obvious who (out of your, and your chain's, solicitors, agents, mortgage advisors etc) is professional and efficient, and who could do better. Kevin and his team at Enfield Bitterne are a shining beacon of effectiveness in the murky world of mediocrity, frustration and inaction that prevales among much of the rest of the market. Enfield have been absolutely on top of every aspect of our move, proactively chasing down information, getting things done and keeping us informed. All delivered with complete professionalism, courtesy and a smile at every stage. If every agent and solicitor had the same attitude and competence moving house would be much less stressful. Totally recommended.

Nathan · 1 August 2015 · Enfields Bitterne

Agent replied

Hi Nathan Thank you for the great feedback. We hope the stress and sleepless nights were worth it in the end. Enjoy your new home! Kind Regards Kevin

5/5

Google

Recently bought our first family home through Enfield's and what can I say other than Thank You! Friendly, helpful and professional from start to finish, we can't thank them enough for all the hard work and effort they put in to get our property sorted. A big thank you to Joanne in particular but all the team where fantastic, thank you! Would recommend Enfield's to everyone and already have done! Thank You

Kathryn · 17 April 2015 · Enfields Pontefract

5/5

Google

Enfields dealt with a property I was buying. Joanne in Pontefract was a star. She kept me in the loop all way through. When things became a little complicated and stressful she went the extra mile to make sure everything went smoothly within a large chain even answering my calls or texts out of her working hours. The atmosphere in the office was lovely the day I collected keys and all staff were polite. If it wasn't for Joanne I don't think I would be in my house today. Thank you.

Louise · 11 December 2014 · Enfields Pontefract

5/5

Google

Enfields dealt with a property I was buying. Joanne in Pontefract was a star. She kept me in the loop all way through. When things became a little complicated and stressful she went the extra mile to make sure everything went smoothly within a large chain even answering my calls or texts out of her working hours. The atmosphere in the office was lovely the day I collected keys and all staff were polite. If it wasn't for Joanne I don't think I would be in my house today. Thank you.

Louise · 14 November 2014 · Enfields Pontefract

5/5

Google

I Highly recommend Enfields as an estate agent. They have been proactive throughout the whole process always keeping me updated. In my opinion the service they provide is the best in the area and have used them several times for this reason. Enfields are an agent you can trust.

Chris · 14 November 2014 · Enfields Pontefract

5/5

Google

Enfields Estate Agents Pontefract are a professional and dedicated Estate Agents who go that extra mile to not only sell your property but also keep you informed throughout the whole process. At points a lack of communication between vendors and solicitors left us in the dark, one call to Enfields managed to put us in the picture quicker than communications with solicitors or the other Estate Agents involved in the chain. Enfields were great to deal with and there was always someone on the other end of the line to help if our dedicated contact was not available. They called us back when we requested and were pro active in all aspects of communication. I would not hesitate in recommending Enfields Pontefract to anyone wanting to sell their property. Andrew Pickering Pontefract

Andrew · 14 November 2014 · Enfields Pontefract

5/5

Google

Enfields have constantly delivered an excellent service when I both needed a tenant and also required my property managed. I have never had a void period and the tenants they have found have been excellent. The management team have always kept be updated, dealing with any issue with the property and tenants which were my main concerns when letting out my property. I have recommended them numerous times and would have no hesitation in recommending them again. x

Debbie · 14 November 2014 · Enfields Pontefract

Agent replied · 11 November 2024

Hi Miss Gamble. Hope you are well and thank you for your feedback. I have passed it on to all my team.

5/5

Facebook

Rating only, no written review.

Molly · 13 June 2014 · Enfields Pontefract

5/5

Facebook

Rating only, no written review.

Jan · 19 December 2013 · Enfields Pontefract

5/5

Facebook

Rating only, no written review.

Denise · 19 December 2013 · Enfields Pontefract

Agent replied

Denise Wright, thank you so much for the positive review!

1/5

Facebook

Rating only, no written review.

Kellie · 28 September 2013 · Enfields Pontefract

3/5

Facebook

Rating only, no written review.

Mark · 15 September 2013 · Enfields Pontefract

5/5

Facebook

Rating only, no written review.

Nikola · 9 September 2013 · Enfields Pontefract

Agent replied

Nikola Håstad, thank you so much for the positive review!

3/5

Facebook

Rating only, no written review.

Mo · 1 August 2013 · Enfields Pontefract

1/5

Facebook

Rating only, no written review.

Wend · 31 July 2013 · Enfields Pontefract

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Enfields

Which Enfields office has the most reviews?

Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 486.

Where are the Enfields offices?

The 14 Enfields offices, by town:

What do sellers say about Enfields?

80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."

What do buyers say about Enfields?

46 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."

What do landlords say about Enfields?

19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."

What do tenants say about Enfields?

5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."

Has Enfields won any awards?

Yes. In The Trusted Agent 2026 awards: Enfields, Bitterne won Trusted Agent; Enfields, Southsea won Trusted Agent.

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