Trusted Agent profile · Hampshire, Dorset and West Yorkshire
Verified
★★★★★
3,010 reviews across 14 offices and 4 platforms
Enfields has 14 offices, in Bournemouth (two offices), Southampton (four offices), Bitterne, Eastleigh (two offices), Pontefract, Wakefield, Poole, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 3,010 reviews on four platforms, rated 4.5 out of 5 overall.
2,433
Reviews on Google
All 14 offices
133
Reviews on Facebook
All 14 offices
183
Reviews on The Trusted Agent
All 14 offices
261
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ...Read all 80 from sellers
This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ...Read all 46 from buyers
I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ...Read all 19 from landlords
We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ...Read all 5 from tenants
Enfields's 14 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
The Trusted AgentReview of House buying
The whole house buying process from viewing to putting in my offer. The Estate Agent worked very hard to book viewing at the property that had a tenant in. I would recommend Enfields to family and friends as the service that I have received has been brilliant.
Thanks very much for the review Joanna, we really appreciate it, and look forward to helping you move in to your new home.
5/5
The Trusted AgentQuick to respond, helpful and always pleasant.
I have had poor experience with Southampton estate agents over the last 10 years. High and unexplained costs, poor communication and damage to my refusal to return funds. Enfields have been non of those things. My property has been on the market for a year due to a seller pulling out, but the whole time Enfields have been communicating and helpful. I would recommend them for property services, I have had a good experience so far.
Thanks for taking the time to write us a review Luke, its much appreciated. All the best for the future.
5/5
The Trusted AgentOrganising the management of our flat.
Having bought a flat from Enfield's we went on to use them for finding a tenant and management also. The Process was made straight forward by them with no surprises and they were friendly and efficient. We would recommend them to anyone.
Thank you very much for the review Mark, we looking forward to continuing working for you.
5/5
GoogleExcellent work getting me into my new place!
Thanks James. Glad we could help. And come back anytime if you need any more assistance.
1/5
GoogleThroughout the whole tenancy Enfields have been reluctant to help with any maintainence that has needed doing and have waited 9 months for their approved contractor to get the parts for some of the fittings he needed to fix. When wanting to end the tenancy I called back at the beginining of January and they told me they will discuss with landlord, 4 days now before the tenancy runs out they advise that they didn't believe me when I said I didn't want to renew and so didn't actually accept that as our notice, they didn't advise me at the time that it had to be in writing and so are now charging us an extra months rent all for a mouldy flat which we have had to live with for a year! Do not recommend renting a property in Balmoral court, Regent's Park road
5/5
GoogleReally great service from Enfields Southampton when buying for the first time - streets ahead of the other agents I dealt with in terms of service and professionalism. Regular and helpful communication throughout the process - particularly from Shaun - would definitely recommend.
Thanks so much for the feedback!
5/5
GoogleShaun and team helped me buy a flat and it was a very pleasant experience. They kept me informed through the whole process and guided both parties to the correct endpoint.
Thanks Jas, that’s much appreciated. All the best.
5/5
GoogleVery professional all round service. Estate Agent was smart, professional and friendly. The literature produced was very professional looking and thorough. Although initially we felt that the selling price offered was on the low side, other local estate agents who quoted higher either did not return our calls, or were unprofessional when they viewed the property and then never followed through with information. Enfields always answered the phone politely (unlike some!) kept us informed at each stage either by phone or in writing, and were always understanding of our needs and expectations. They also sold the house quickly allowing us to offer on a flat we had viewed.
Thanks for your feedback Julie, we really appreciate you taking the time to do that.
5/5
GoogleEnfields is an excellent company with such a great work ethic, they always do such a good job. They try very hard to get the best outcome for everyone. I will always use them with any of my properties.
Thanks for the review Luke, glad to hear you were happy with the service
5/5
GoogleI started using Enfields Estate Agents at the beginning of the year and i couldn't give them enough praise for the work they do. They are an amazing company with the most helpful, polite and hard working employees. I will be fully recommending them to anyone i know who is in need of an Estate Agents in the future as well as only using them myself from now on.
Thanks for your feedback!
5/5
GoogleEnfields have provided a flawless, all round-service. Every team member offered friendly, re-assuring guidance and went the extra mile to make the experience much more satisfying. I can't recommend them enough.
Thanks for the feedback Tom, it’s appreciated.
5/5
GoogleA very professional and diligent service offered throughout. From the initial valuation process through to completion I was impressed with the way Enfields went about their business. They kept me suitably informed of progress, were sensitive to our needs and timescales and, when necessary, applied the relevant pressures to the solicitors and other parties involved to ensure the target completion date was met. I would certainly recommend Enfields to any future seller.
Thanks so much for your recommendation Matt, it appreciated. All the best.
5/5
GoogleEnfields have been absolutely fantastic from the start, extremely professional and experienced in their approach. They found me buyers within days, and worked relentlessly to progress the matter to a swift exchange. Shaun was excellent throughout keeping me fully updated and was a very calming influence when I was panicking. I could not recommend them more
That’s great feedback, thanks so much, really glad we could help.
1/5
GoogleIf you're buying or selling avoid this agent at all costs! There are both cheaper and more expensive agents in the Waterside area offering a much better service. We experienced a series of errors with Enfields, Hythe, all of which could …
5/5
GoogleReally great service from Enfields Southampton when buying for the first time - streets ahead of the other agents I dealt with in terms of service and professionalism. Regular and helpful communication throughout the process - particularly from Shaun - would definitely recommend.
Thanks so much for the feedback!
5/5
GoogleVery professional all round service. Estate Agent was smart, professional and friendly. The literature produced was very professional looking and thorough. Although initially we felt that the selling price offered was on the low side, other local estate agents who quoted higher either did not return our calls, or were unprofessional when they viewed the property and then never followed through with information. Enfields always answered the phone politely (unlike some!) kept us informed at each stage either by phone or in writing, and were always understanding of our needs and expectations. They also sold the house quickly allowing us to offer on a flat we had viewed.
Thanks for your feedback Julie, we really appreciate you taking the time to do that.
5/5
GoogleEnfields is an excellent company with such a great work ethic, they always do such a good job. They try very hard to get the best outcome for everyone. I will always use them with any of my properties.
Thanks for the review Luke, glad to hear you were happy with the service
5/5
GoogleI started using Enfields Estate Agents at the beginning of the year and i couldn't give them enough praise for the work they do. They are an amazing company with the most helpful, polite and hard working employees. I will be fully recommending them to anyone i know who is in need of an Estate Agents in the future as well as only using them myself from now on.
Thanks for your feedback!
5/5
GoogleEnfields have provided a flawless, all round-service. Every team member offered friendly, re-assuring guidance and went the extra mile to make the experience much more satisfying. I can't recommend them enough.
Thanks for the feedback Tom, it’s appreciated.
5/5
GoogleEnfields have been absolutely fantastic from the start, extremely professional and experienced in their approach. They found me buyers within days, and worked relentlessly to progress the matter to a swift exchange. Shaun was excellent throughout keeping me fully updated and was a very calming influence when I was panicking. I could not recommend them more
That’s great feedback, thanks so much, really glad we could help.
5/5
FacebookWhat can I say... Enfields Eastleigh and Jade especially provided me with a 5 star service throughout. It was our first house and we had to deal with 3 average-ish estate agents before.(Two previous houses fell through) Jade restored my faith in estate agents and helped us to get our dream home.Enfields in general were very helpful; always answering my calls, chasing solicitors, etc.Overall great customer service, very warm and helpful people.Thank you!!!
Thank you very much for your kind words. It was a pleasure to work along side you and see a brilliant result. I hope you are both very happy!! Jade
5/5
GoogleGreat team and easy to deal with. Will use them again
5/5
GooglePerfect, easy to deal with no problem what so ever, Gave plenty of information. Just a little expensive looking back
4/5
Googlewe bought our new home through enfields and they were very efficient. Jo was more than helpful when little problems came up. so glad Jo was there when needed she kept in touch on a regular basis. Jo is lovely, really knows her job. Well Done
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 486.
The 14 Enfields offices, by town:
80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."
46 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."
19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."
5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."
Yes. In The Trusted Agent 2026 awards: Enfields, Bitterne won Trusted Agent; Enfields, Southsea won Trusted Agent.
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