5/5
Super smooth
We went through James and he was amazing he found me and my roommate a home that we would like within a day.Even though we were super last minute with the search he made it less stressful.

Trusted Agent profile Β· Hampshire, Dorset and West Yorkshire
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3,015 reviews across 14 offices and 4 platforms
Enfields has 14 offices, in Bournemouth (two offices), Southampton (four offices), Bitterne, Pontefract, Eastleigh (two offices), Wakefield, Poole, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 3,015 reviews on four platforms, rated 4.5 out of 5 overall.
2,440
Reviews on Google
All 14 offices
131
Reviews on Facebook
All 14 offices
261
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ...Read all 80 from sellers
This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ...Read all 46 from buyers
I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ...Read all 19 from landlords
We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ...Read all 5 from tenants
Enfields's 14 offices, most reviewed first. Each has its own page.
Fewer than five reviews have been left on The Trusted Agent here in the last 24 months, so every review is shown.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Super smooth
We went through James and he was amazing he found me and my roommate a home that we would like within a day.Even though we were super last minute with the search he made it less stressful.
5/5
What a team! Having dealt and spoken with a number of agents across Poole in the last 12months with both buying and selling, can honestly say that Jack and George have been by far the best! Bringing personality as well as expertise appears to be a rare mix in the industry, not here! Top advice, calm when conveyancers are slow and buyers are frustrating these chaps handle it! Can not recommend enough!! Thank you Jack, George, it's been a pleasure dealing with you!
5/5
Both George & Jack were thorough and completely on it with the sale from start to finish. If you are within their area and are thinking of selling I'd highly recommend the service.
5/5
George was very helpful throughout the whole process. From arranging an initial viewing, letting us revisit the property during the sales process, and helping to speed up the solicitors. I cannot recommend him and Enfields highly enough.
5/5
Jack and the team were great when we sold our house last year. From the initial visit with Jack, we felt like he would go the extra mile in comparison to other agents who visited. Jack and James were great with viewings and keeping us updated. Thanks again
5/5
Staff were incredibly helpful and kind
Staff were incredibly helpful and kind, particularly thankful for Abigail who was really amazing! Overall I would highly recommend Enfieldβs, as a tenant they were the main reason I was able to secure a property and they made the move in process seamless!
5/5
James was incredibly helpful with finding us the right house. We couldn't have asked for someone better to do house viewings with and we are so chuffed with the place we found ! Thank you so much
5/5
I rented a flat assisted by Annah Geeβ€οΈ
I rented a flat assisted by Annah Geeβ€οΈ She helped me with a few viewings and worked to find what was best for my situation. Then it took a bit more time than usual to get my documents approved, something that she really assisted with and was really patient. Throughout, she was kind and caring. Really thoughtful about my situation and communicated very well between me and the landlord. She helped me get the best offer - it was simply great! I definitely recommend working with Enfields & especially with Annah from the Shirley branch π€©π«Άπ»
5/5
Verry helpfull and polite on the phone
5/5
Rating only, no written review.
5/5
Great service
I recently began renting with Enfields and would like to thank Annah Gee, who handled my move in. From viewing to move in day, Annah made the whole process smooth and stress free, she was friendly, responses were prompt and she was happy to help with any questions I had, overall a very pleasant experience
5/5
We were introduced to George and Jack through our mortgage broker and very glad that we decided to go with Enfields. From the outset they were professional, friendly and did a great job of managing the sale of our house. Despite a few hiccups along the way, we couldnβt have chosen better agents to handle it all. I wouldnβt hesitate to use them again and weβll highly recommend to all.
5/5
Recently sold my property with Enfields and I honestly couldnβt recommend them enough. Jack and George were exceptional throughout the whole process. Their communication was always clear and prompt, they kept me updated every step of the way, and nothing ever felt like too much trouble. They were professional, efficient, hard working, dedicated, and really supportive during what can be a stressful process. Iβd have absolutely no hesitation in recommending Enfields to anyone looking to buy or sell a property!
5/5
We recently sold our house and found our new home through Jack and George at Enfields estate agents and we couldnβt be happier with the service we received. From start to finish, they were professional, knowledgeable, and always available to answer our questions. Selling and buying at the same time can be stressful, but Jack and George kept us informed throughout the process and worked hard to make everything run as smoothly as possible. Their communication was excellent, and we always felt that they had our best interests at heart. They were proactive in dealing with any issues that arose and helped keep the whole chain moving. We are extremely grateful for all their hard work and would highly recommend Jack and George to anyone looking to sell or buy a property. Thank you both for helping us move into our new home!
5/5
Absolutely brilliant service, recently made a purchase through Enfields and could not have been happier, they kept me up to date and informed, George was fantastic and I would recommend them highly
4/5
Hi team,
Hi team, I am writing review about the guidance provided by senior lettings negotiator Annah Gee. She has really supported us to get into contract within a week. Highly appreciated for her response even after the working hours as well. She has done a great work to get through the process of moving in. It helped us lot.
5/5
I had a really positive experience with Abigail throughout my tenancy process. She was professional, patient, and very supportive from start to finish. She remained helpful, responsive, and I truly appreciated her guidance and communication at every stage. Thank you again for all your help in securing my new home.
5/5
Rating only, no written review.
5/5
Verry helpfull and polite on the phone
5/5
Enfield estate team is so pro active. They helped us to sell our house very quickly, thanks to whole sales team,
5/5
Annah
I would highly recommend Annah for all the support and dedication she has shown throughout my rental process. This is not the first time she has helped me, and every time she has been professional, kind, patient, and genuinely supportive. She was always available to answer my questions, guide me through the process, and make everything much less stressful. Her communication and commitment truly made a difference, and I really appreciate how dedicated she is to helping people find a home. Thank you again, Annah, for all your help and support!
5/5
George has been incredibly helpful whilst we are looking to buy a family home. Heβs supported us throughout the process by researching properties in our area, advising on pricing, and providing comparable listings. His knowledge and responsiveness have made everything much easier and far less stressful. We really appreciate all his help and would highly recommend him to anyone looking to buy. Thank you George Mel & Dan
5/5
Five stars, zero hesitation We were on the market for 9 months with another agent - plenty of viewings, zero offers. Then George at Enfields took over - first viewing, SOLD. Massive shout-out to George, absolute legend of an estate agent. Proactive, confident, and clearly knows how to get results. If only weβd found Enfields sooner, we would have saved ourselves months of needless stress. Highly recommend - especially if George is involved!
5/5
James was very helpful in finding us the perfect house late in the academic year going into our 3rd year. We gave him our preferred requirements of what we wanted and he didnβt disappoint and showed us properties that were just what we asked for. Was also a very smooth process securing the house and we thank him a lot for his help. Overall the perfect experience thanks James!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Enfields and its branches won awards at The British Property Awards in one year, most recently 2021.
British Property Awards winners in one year, the group and its branches: 2021.
British Property Awards by year, 20212021 1 Gold The British Property Awards 2021 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 485.
The 14 Enfields offices, by town:
80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."
46 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."
19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."
5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."
Yes. In The Trusted Agent 2026 awards, Bitterne won Trusted Agent and Southsea won Trusted Agent. At The British Property Awards 2021 its branches won 1 Gold award.