5/5
Rachel and James were both very friendly and helpful even when we had to deal with big changes

Trusted Agent profile · Hampshire, Dorset and West Yorkshire
Verified
★★★★★
2,356 reviews across 10 offices and 4 platforms
Enfields has 10 offices, in Bournemouth (two offices), Southampton (three offices), Bitterne, Pontefract, Eastleigh, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 2,356 reviews on four platforms, rated 4.5 out of 5 overall.
1,855
Reviews on Google
All 10 offices
133
Reviews on Facebook
All 10 offices
183
Reviews on View Agents
All 10 offices
185
Reviews on Trustpilot
All 10 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ...Read all 80 from sellers
This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ...Read all 47 from buyers
I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ...Read all 19 from landlords
We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ...Read all 5 from tenants
Enfields's 10 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rachel and James were both very friendly and helpful even when we had to deal with big changes
5/5
We had a great experience with Enfields. Elliott was a huge help in finding our student house for next year. He listened to what we wanted, answered all our questions, and made the whole process quick and easy. We’d definitely recommend Enfields to other students
5/5
Me and my group had a great experience with this agency and a big shout out to elliot for helping us find the right home, honestly made our experience stress free and we had a good laugh on our journey! Would 100% recommend to others!
4/5
great student friendly estate agents, speedy finds and bookings!
5/5
Full of staff that are nice, great communicators, and active. Are very swift with their operations and promptly answer any questions or concerns you have. Especially reliable for university students who are looking for housing as they give you advice and considerable suggestions as well. Shout out to Elliot for the efficient customer service!
5/5
the experience was amazing, me and my other 3 friends were looking for student housing and Elliot was being very helpful and friendly to us as we look through the houses
5/5
Had a really good experience with Enfields with our estate agent James. Very friendly and informative about properties and so helpful for us when looking for a 5 person student house. Definitely recommend
5/5
I had a great experience with Enfields in booking my student flat. A huge thank you to Elliot for answering any of my questions and making the process as smooth as possible.
5/5
Recently sold my flat with Enfields and cannot fault the service. From start to finish they were great, would recommend and use again. Rachael Clark handled which is often the most stressful part - dealing with solicitors. Her communication was fantastic, she called me weekly with updates throughout the sale and always replied promptly to my emails. Thanks, Rachael!
5/5
Had a great viewing and secured a nice house for second year of uni with Enfields and the help of James would highly recommend
5/5
We had been struggling for ages to find the right student house, but Jame’s completely turned things around for us. He was patient, understanding, and genuinely listened to what we needed. Jame’s went above and beyond to show us suitable options and finally helped us secure the perfect place. The whole process felt smooth and stress-free thanks to his guidance. Highly recommend him to any students looking for a reliable and supportive estate agent!
5/5
Was looking for a house for second year with my future house mates and honestly James, couldn’t have been more friendly, more down to earth or more helpful and helped us find our home that fit what we were all looking for, he was really easy to get along with, made us feel comfortable, answered all the questions we asked and just made the experience more exciting.. honestly couldn’t recommend this place more!
5/5
James was really helpful when choosing our second year house. He was understanding that it wasn’t easy to find a group with everyone changing their minds especially this soon after starting uni. He was also really easy to get along with which helped the process feel more relaxed.
5/5
We used Enfields to find our second year uni house. They were excellent and were able to assist us multiple times to find exactly what we wanted. James was especially helpful and massively improved the process, would definitely recommend him.
4/5
James has really helpful and showed us a great selection of houses until we found the right one for us.
5/5
Great team at Enfields. Very happy with the service.
5/5
Recently we bought our first house from Enfields, from start to end, Rachael was very helpful and had a lot of empathy, which made our lives easier.
5/5
Thanks to Annah's hard work and…
Thanks to Annah's hard work and dedication, we found the perfect rental property for our family. The entire process was smooth and stress-free, and we couldn't be happier with the outcome. We highly recommend Annah Gee to anyone looking for a reliable and knowledgeable real estate agent.
5/5
Efficient and professional team
Efficient and professional team, Annah, Adrian, James and Shannon. Phone calls and e-mails answered promptly especially Annah out of office hours.
5/5
Very helpful and friendly
I was helped by Annah who is very friendly and was able to help with any questions I had either by phone or email and helped simplify the process. She came across like she really cared rather than treating the process as a game of numbers.
5/5
Excellent and professional
The letting process was excellently and professionally carried out. Anna Gee exhibited professionalism, being calm and knowledgeable, she is the best. I am very satisfied with the whole process. Thanks
5/5
I wanted to sing the praises of the 2 Rachel's at Enfields, but in particular; Rachel Clark. She is an asset to the Enfields business and probably their most valuable employee. Her professionalism, approach to everything and communication whilst navigating the turbulent journey of 2 different flat purchases, has been extraordinary. She's made everything so easy and understandable with no ask to big or small. Thanks for everything!
5/5
Rachael has been absolutely brilliant throughout the whole process. She’s been incredibly supportive, always quick to respond, and went above and beyond to chase up every question and update along the way (our transaction wasn't the easiest!!). Nothing was ever too much trouble, and her friendly, proactive approach really helped to make the experience smooth and stress-free. Couldn’t have asked for a more helpful or professional agent, highly recommend!
5/5
Having had bad experiences with estate agents before I know how stressful things can be during a sale. Enfields and in particular Rachael Clark have been a breath of fresh air. From great communication at the beginning - coordinating viewings with a whatsapp group - to Rachael being an absolute pro coordinating the sale and chain. Couldnt reccomend them enough
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 480.
The 10 Enfields offices, by town:
80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."
47 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."
19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."
5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."
Yes. In The Trusted Agent 2026 awards: Enfields, Bitterne won Trusted Agent; Enfields, Southsea won Trusted Agent.