Trusted Agent profile
Verified
★★★★★
2,356 reviews across 10 offices and 4 platforms
Enfields has 2,356 reviews across 10 offices (Bournemouth, Southampton, Bitterne, Pontefract, Southampton, Eastleigh, Southampton, Bournemouth, Hythe and Southsea) and four platforms, rated 4.5 out of 5 overall. Enfields has the most, 747. Checked 9 October 2026.
1,855
Reviews on Google
All 10 offices
133
Reviews on Facebook
All 10 offices
183
Reviews on View Agents
All 10 offices
185
Reviews on Trustpilot
All 10 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ...Read all 80 from sellers
This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ...Read all 47 from buyers
I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ...Read all 19 from landlords
We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ...Read all 5 from tenants
Enfields's 10 offices, most reviewed first. Each has its own page.
Trusted Agent 2026 results for Enfields. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleJames was very helpful in finding us the perfect house late in the academic year going into our 3rd year. We gave him our preferred requirements of what we wanted and he didn’t disappoint and showed us properties that were just what we asked for. Was also a very smooth process securing the house and we thank him a lot for his help. Overall the perfect experience thanks James!
5/5
TrustpilotAnna Gee
Anna Gee , Very kind lady loads of help she helped me in all aspects of viewing properties well done Anna regards Mark Nicholas
5/5
TrustpilotI cannot speak highly enough of Annah…
I cannot speak highly enough of Annah at Enfields, Southampton. She has gone above and beyond for myself to secure a place to live in this current climate. Kept in constant contact, replied out of hours and answered every question I have had and more. The care and attention she has taken has been more than enough and I cannot thank her nor Enfields, Southampton enough.
5/5
GoogleElliott was fantastic and kept me informed all the way through the process beginning to end. Thank you for all your help
5/5
GoogleI had a fantastic experience with Enfields Estate Agents Bitterne Southampton Property Sales. The team was professional, approachable, and highly efficient from start to finish. They provided clear communication throughout the entire process and were always available to answer any questions I had. Their knowledge of the local property market really stood out, and they went above and beyond to ensure everything progressed smoothly. I truly appreciated their dedication, honesty, and attention to detail. I would highly recommend Enfields Bitterne to anyone looking to buy or sell property, an outstanding 5-star service!
5/5
GoogleWanted to rent a student home for next year and Rachel was incredibly helpful with viewings, set up a few based off a short description of what we were after and we were able to find exactly what we were looking for
5/5
GoogleReally good experience with Enfields! Rachael helped me and my friends find our student house for next year, she was friendly and answered all of our questions clearly, making everything stress free!
5/5
GoogleI’ve had an excellent experience with Enfields. Their disposition to manage properties is great, always professional, proactive, and genuinely committed to finding the best solutions. What stands out most is their efficiency and speed when it comes to resolving any issues related to rent or tenancy matters. Highly recommended for both landlords and tenants looking for a reliable and responsive letting agent.
Favio, we thank you for the 5 star review and kind words!
2/5
GoogleThe agency was very trustworthy throughout most of our renting process and handled the issues we had quite well. However, due to constant staff changes, there has been a lot of miscommunication. I vacated a property I rented through them five months ago and I am still having to chase them to return my deposit. When I went to return my keys, they refused to accept them because there was an issue involving the new tenant, even though my contract had already ended and it was no longer my responsibility. They suggested that I leave the keys with my previous housemate instead, which I did, but later they said they could not locate the keys. Overall, while the agency was reliable during the tenancy, the process after moving out has been quite frustrating due to the lack of clear communication and the ongoing delay with my deposit.
5/5
GoogleRachael was so lovely helping us today, she showed us 5 great houses with features she thought we would like and we did!! we found a house today we loved all thanks to her so we just wanted to say a huge thank you to her!! she was so lovely
5/5
GoogleJames was really nice and easy to talk to. He made everything simple and not stressful at all. Would definitely recommend him.
5/5
Googlewhen our landlord pulled out of our house Enfields took it upon themselves to find us a suitable home and we put a deposit down within the week :) Shout out to James who was not only fun to talk to but he went the extra mile to make sure we got a house secured quickly. You couldn’t pick a better estate agent
5/5
GoogleJust sorted our Final year university house through Enfields. James was amazing from start to finish helping us find the house for the 4 of us within the price budget that we asked for and all the other requirements we had. Would definitely recommend if looking to sort a student house!
5/5
GoogleJames helped us quickly find a new house for 2nd year uni, he helped lots thanks.
1/5
GoogleRating only, no written review.
5/5
GoogleJames took us around to show us some houses and made the paperwork very easy
5/5
GoogleJames was amazing at helping us find a student house for our final year, let us look through all the different options to find what was best for us. Thanks James!
5/5
GoogleJames was excellent! Took in mind all our needs and wants with our final year uni house and found us just what we wanted!
5/5
GoogleEnfields were great in finding my friends and I student housing for next year. Specifically James, who was really helpful and friendly and managed to find us a perfect property within a week of our first enquiry! Would definitely recommend to all students.
5/5
TrustpilotExcellent from start to finish
First time I've come across Enfields after beginning my search for a place. It's been a long while since going through the process, but from start to finish it was a breeze.
4/5
TrustpilotFirst time to deal with Enfields.
5/5
TrustpilotStreamlined process to rent a new…
Streamlined process to rent a new apartment, Annah was amazing throughout! Highly recommend
4/5
GoogleGreat service very helpful
5/5
GoogleRachael and Rachel have been really helpful. Rachel was great and informative with viewings and Rachael a great and helpful connected between solicitors to usher the sale process along. …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Enfields has 2,356 reviews across its 10 offices, rated 4.5 out of 5 overall: 1,855 on Google, 133 on Facebook, 183 on View Agents, 185 on Trustpilot. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.
Enfields has the most, with 747 reviews rated 4.2 out of 5, followed by Enfields Estate Agents with 480.
Enfields, 383 Wimborne Road BH9 2AQ; Enfields Estate Agents, 347 Shirley Road SO15 3JD; Enfields Estate Agents, 3 West End Road SO18 6TE; Enfields, 2 Alamo House, Sessions House Yard WF8 1BN; Enfields Estate Agents, 46 Oxford Street SO14 3DP; Enfields, 13 Market Street SO50 5RH; Enfields, 51 London Rd SO15 2AD; Enfields, 56 Holdenhurst Road, Lansdowne BH8 8AQ; Enfields, 3 Marsh Parade SO45 6AN; Enfields, 33b Marmion Road PO5 2AT.
80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."
47 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."
19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."
5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."
Yes. In The Trusted Agent 2026 awards: Enfields, Bitterne won Trusted Agent; Enfields, Southsea won Trusted Agent.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.