4/5
TrustpilotVery Pleaseant Experience
As a first time renter I found the process very nerve wrecking . Annah made me feel at ease throughout the process and remained prompt and honest.
Trusted Agent profile · Hampshire, Dorset and West Yorkshire
Verified
Enfields reviews in Bournemouth, Southampton, Bitterne and 4 more
★★★★★
2,356 reviews across 10 offices and 4 platforms
Enfields has 10 offices, in Bournemouth (two offices), Southampton (three offices), Bitterne, Pontefract, Eastleigh, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 2,356 reviews on four platforms, rated 4.5 out of 5 overall.
1,855
Reviews on Google
All 10 offices
133
Reviews on Facebook
All 10 offices
183
Reviews on View Agents
All 10 offices
185
Reviews on Trustpilot
All 10 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers80 reviews
Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ...Read all 80 from sellers
Buyers47 reviews
This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ...Read all 47 from buyers
Landlords19 reviews
I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ...Read all 19 from landlords
Tenants5 reviews
We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ...Read all 5 from tenants
Our offices
Enfields's 10 offices, most reviewed first. Each has its own page.
- Enfields Bournemouth (383 Wimborne Road)383 Wimborne Road, BH9 2AQ747 reviews · 745 on Google (4.2)9 in the last 90 days
- Enfields Southampton (347 Shirley Road)347 Shirley Road, SO15 3JD480 reviews · 192 on Google (4.6)28 in the last 90 days
- Enfields Bitterne3 West End Road, SO18 6TE318 reviews · 242 on Google (4.8)0 in the last 90 days
- Enfields Pontefract2 Alamo House, Sessions House Yard, WF8 1BN297 reviews · 229 on Google (4.6)0 in the last 90 days
- Enfields Southampton (46 Oxford Street)46 Oxford Street, SO14 3DP274 reviews · 216 on Google (4.4)0 in the last 90 days
- Enfields Eastleigh13 Market Street, SO50 5RH158 reviews · 127 on Google (4.4)0 in the last 90 days
- Enfields Southampton (51 London Rd)51 London Rd, SO15 2AD81 reviews · 49 on Google (4.2)1 in the last 90 days
- Enfields Bournemouth (56 Holdenhurst Road)56 Holdenhurst Road, Lansdowne, BH8 8AQ39 reviews · 39 on Google (4.4)0 in the last 90 days
- Enfields Hythe3 Marsh Parade, SO45 6AN39 reviews · 39 on Google (4.4)0 in the last 90 days
- Enfields Southsea33b Marmion Road, PO5 2AT2 reviews · 0 on Google0 in the last 90 days
Awards
The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Enfields office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotI’ve recently gone through the process…
I’ve recently gone through the process of renting a property via Enfields and have dealt with Annah from start to finish who really went the extra mile to make it as smooth as possible.
3/5
GoogleAs tenants, we didn’t have a great experience with Enfields. During inspections we would raise queries about the property, which they photographed and noted, but by the next visit these issues were often forgotten. The communication felt …
1/5
GoogleIf you’re a student or looking to rent a house with Enfields I would avoid using this estate agency. The service was awful and when we were due our full deposit money back they did everything they could as a company to delay giving it back, Including lying and making up excuses.
5/5
GoogleJames from enfields was really lovely and very attentive. Showed us some great houses! He’s a credit to the enfields team
5/5
GoogleJames was amazing. He gave us some house viewings really quick meaning we could get the house we were really looking forward too. He was very professional but also very chatty and made the experience great.
5/5
GoogleJames at Enfields very quickly helped secure my friends and I a student house. We did not understand the process and he helped us out so much
5/5
GoogleJames was really helpful with helping us find our house for next year. Thank you very much
5/5
GoogleI’ve Had a great experience with Enfields- we’ve been with them for 2 years now and decided to look for a new student house, massive thank you to James for finding us a lovely new house and being so kind throughout! Thank you again
5/5
GoogleHelped us find our student house, they were amazing, worked with James who went above and beyond to help us. Would definitely recommend!
5/5
GoogleI have been dealing with Rachael Clarke and for no fault of our own it has been quite a stressful time especially for my first buy however Rachael couldn’t have been more kind and helpful throughout the whole process. Rachael’s response time has been amazing and she has always made sure the questions I needed were answered and did everything in her power to chase from her end. I couldn’t thank Rachael enough!! It’s going to be very strange not speaking to her everyday that’s for sure! Would highly recommend to anyone. Thank you again.
5/5
GoogleGreat and easy experience, James was massively helpful throughout the entire process and found us a banging student home for our second year
5/5
GoogleRachel, an estate agent here, was so lovely and helpful when it came to picking our new student home.
5/5
GoogleWe had James show us some houses and he was so lovely and helpful!!
5/5
GoogleWent with James to find our new student home, and it went amazingly. Very kind and understood exactly what we were looking for, while also being able to answer our queries. Highly recommend!
1/5
GoogleOffered little to no help in helping me and my housemates get our deposit back. Been waiting for 9 weeks even though it’s supposed to be back to us within 4 weeks. Need to wait another 2 weeks to fill out a second form too. Had to do the whole process manually without any help even after 3 phone calls.
4/5
GoogleMe and my boyfriend went through Enfields to rent our first flat together. Elliot showed us around and was nothing but helpful, answered any questions we had and his response time when communicating with him was impeccable
5/5
GoogleElliot was very helpful and found us the perfect 3rd year house!!
5/5
GoogleAs a student I’m sure you can imagine that we are skeptical of certain agencies but Enfields have been great. Elliott showed us a few properties the other day and he was delightful. Answering any questions we may have and telling us as much as he could about the property to ease our minds. Had a really great experience :)
5/5
GoogleWe used enfields after finding a property through Rightmove. From the first viewing to the moving day all was stress free. Elliott was the guy we was dealing with for the viewings, he was happy for us to look around in our own time didn’t feel rushed at all. Thankyou to all at Enfields in winton in finding our home.
5/5
GoogleJames was great, he listened to all of our concerns and ideas of what we wanted and took every single one into consideration and helped us get the perfect house for our 3rd year
5/5
GoogleHuge thanks to Enfields in Winton for helping us sell our house. Thanks to Bethany at the start of the sales process, and a massive thanks to Rachael (Clark) as she kept things on track with a very tricky chain. Always friendly and professional in every communication we had. Answering all the questions, guiding and supporting us right up to completion and checking in after. We would highly recommend Enfields to anyone who is buying or selling property. Sue and John
5/5
GoogleBeing in the letting market as a multiple property buy to let investor for over 3 decades , I am happy to say the this Branch of Enfields provided me with One of the Best if Not the Best, Property Management Service. My Special Thanks to all, Monika Hornsby, Sara Hazell, Charlie Manley Seele and Jordan Shawer
5/5
TrustpilotEnfields and more specifically Annah…
Enfields and more specifically Annah from the Shirley branch helped me to find my first rental property. Annah was very professional and kind during my viewing and subsequently very prompt with her responses to my later enquiries. The whole process from viewing to references was very smooth.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Enfields
How many reviews does Enfields have?
Enfields has 2,356 reviews across its 10 offices, rated 4.5 out of 5 overall: 1,855 on Google, 133 on Facebook, 183 on View Agents, 185 on Trustpilot.
Which Enfields office has the most reviews?
Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 480.
Where are the Enfields offices?
The 10 Enfields offices, by town:
- Bitterne: 3 West End Road, Bitterne, Hampshire, SO18 6TE
- Bournemouth (383 Wimborne Road): 383 Wimborne Road, Bournemouth, Dorset, BH9 2AQ
- Bournemouth (56 Holdenhurst Road): 56 Holdenhurst Road, Lansdowne, Bournemouth, Dorset, BH8 8AQ
- Eastleigh: 13 Market Street, Eastleigh, Hampshire, SO50 5RH
- Hythe: 3 Marsh Parade, Hythe, Hampshire, SO45 6AN
- Pontefract: 2 Alamo House, Sessions House Yard, Pontefract, West Yorkshire, WF8 1BN
- Southampton (347 Shirley Road): 347 Shirley Road, Southampton, Hampshire, SO15 3JD
- Southampton (46 Oxford Street): 46 Oxford Street, Southampton, Hampshire, SO14 3DP
- Southampton (51 London Rd): 51 London Rd, Southampton, Hampshire, SO15 2AD
- Southsea: 33b Marmion Road, Southsea, Hampshire, PO5 2AT
What do sellers say about Enfields?
80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."
What do buyers say about Enfields?
47 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."
What do landlords say about Enfields?
19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."
What do tenants say about Enfields?
5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."
Has Enfields won any awards?
Yes. In The Trusted Agent 2026 awards: Enfields, Bitterne won Trusted Agent; Enfields, Southsea won Trusted Agent.
