Trusted Agent profile · Hampshire, Dorset and West Yorkshire
Verified
★★★★★
3,016 reviews across 14 offices and 4 platforms
Enfields has 14 offices, in Bournemouth (two offices), Southampton (four offices), Bitterne, Pontefract, Eastleigh (two offices), Wakefield, Poole, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 3,016 reviews on four platforms, rated 4.5 out of 5 overall.
2,439
Reviews on Google
All 14 offices
133
Reviews on Facebook
All 14 offices
183
Reviews on The Trusted Agent
All 14 offices
261
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ...Read all 80 from sellers
This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ...Read all 46 from buyers
I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ...Read all 19 from landlords
We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ...Read all 5 from tenants
Enfields's 14 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleBethany and the team at Enfields always provide a professional and friendly service, highly recommend them.
Hi Anna, Thanks for the 5 star review! We have shared with Bethany and the team. We appreciate you allowing us to service you!
5/5
GoogleIt is a pleasure to work with the team of Enfields. Thank you Jeff, Jonathan and Lisa plus the professional and friendly support from Jack Underwood, Hanna and Nicole
Thanks for the great feedback, Terence. We have shared this with the team who were happy to help! Feel free to reach out in the future if there is anything we can do to help you.
5/5
GoogleFantastic company and staff, have been with enfields for over 10 years now, the support and advice theyve given with ever changing rental regulations is great. Jonathan, lisa and all their staff have never failed to help me both in sales and rentals. Thanks
Hi Simon, Thank you for such a lovely review! We have shared with the whole team and all appreciate your loyalty over the last 10+ years!
5/5
GoogleI would like to thank Rachael from Enfields personally. She has gone above and beyond in helping me sell my house. Rachael kept in touch regularly with updates and is very approachable. She is a huge credit to Enfields Estate Agent 😊 …
Thanks for the great feedback, Sonia. We have shared this with Rachael who was happy to help! Feel free to reach out in the future if there is anything we can do to help you.
5/5
GoogleJack Fletcher managed the recent sale of our property in Bournemouth. He was very efficient, responsive and kept us continually updated. Thanks to him the sale went smoothly. Very professional. On the lettings side, Bethany Thomas has been most helpful in managing an extremely difficult tenancy, particularly in arranging for various service companies to work on the property after the tenant had left. CL, London
Hi Charles, Glad you had a great experience with Jack and Bethany! Thanks for sharing. Feel free to reach out in the future if there is anything we can do to help you.
5/5
GoogleAs a landlord I have been a client of Enfields in Winton for years and would like to thank Johnathan and Lisa in fact the whole team for their support and professionalism always available for help and advice when needed I couldn’t recommend them highly enough.
Hi Brian, We love this feedback! Thank you so much for allowing us to work with you for so many years!
5/5
GoogleEnfields but specifically Nicole have been very welcoming, lovely and helpful during our tenancy. Any minor problems we faced were dealt with quickly and effectively.
Thanks for the great feedback, Ema. We have shared this with the team and Nicole who was happy to help! Feel free to reach out in the future if there is anything we can do to help you.
5/5
GoogleMy wife and I have been clients of Jonathan and Lisa for several years, renting out a property in Bournemouth and have had a very friendly and professional service I would recommend Enfields as the Agent of choice in Bournemouth for any landlords who are looking for a stress free life.
Hi Peter, We love this feedback! Thank you so much for allowing us to work with you for so many years!
5/5
GoogleA big thank you to Enfields for selling my property, especially to Jack Fletcher and Rachel Clark. Communication was good throughout and they made the process smooth and seamless. I will highly recommend Enfields to my friends and family.
Thanks for the great feedback, Sue. We have shared this with Jack and Rachael who were happy to help! Feel free to reach out in the future if there is anything we can do to help you.
5/5
GoogleWorking with Jack Underwood at Enfields was awesome. He really helped us haggle the price for the property we wanted to buy, and he was super quick to respond to all our questions and requests. Big thanks!
Thanks for the great feedback, Pei. We have shared this with Jack who was happy to help! Feel free to reach out in the future if there is anything we can do to help you.
5/5
GoogleMy wife and I were really happy with Enfields customer service. Kieran Symes from the Winton branch was very helpful, friendly and a great support to us during this whole process. He was always available to answer our questions. Kieran is very knowledgeable in regards to the property industry and his friendly approach will put you at ease. We are very happy to recommend Kieran to anyone who is going through this stressful process of finding the ideal home. We also had the opportunity to meet Jack Fletcher and he was very helpful to us.
Hi Errol, Glad you had a great experience with Kieran and Jack! Thanks for sharing and we appreciate you allowing us to help you find your next home.
5/5
GoogleI had the pleasure of dealing with Kieran initially when viewing the property. He was really lovely and answered all our questions about the property, giving us both time to walk round separately. He also made the application process very easy and we heard back the next morning. Hanna was also lovely! She helped us through the referencing checks, which were completed in under 3 days which meant we weren't left waiting. We also requested an earlier move in date which she was very accommodating with and made sure we were happy with everything. I couldn't recommend them both enough!
Hi Charlotte, We have shared this with Kieran and Hanna who were happy to help! We are all excited you managed to secure such a great property and we look forward to supporting you over the next few months.
5/5
GoogleWe sold our house in Bournemouth with Enfields. The team very professional, took great pictures and were realistic about the market. Once the house was under offer we had great service from Rachel who always kept us up to date with what was happening. Recommend this state agents due to that professionalism and always happy to help.
Thanks for the great feedback, Helen. We have shared this with the team and Rachael who was happy to help! Feel free to reach out in the future if there is anything we can do to help you.
5/5
GoogleHaving purchased my first rental property through Enfields around 10 years ago it appeared appropriate that I use their letting service. Since then I have added other properties to my portfolio including two new ones this summer, and have always called upon Jonathon, Lisa & the team. Jonathon has an enthusiasm and a passion for what he does that is second to none, and is always on the end of the phone to give advice should it be needed. I recently sent a text late one evening asking for a call back the next day, but Jonathon was on it within minutes!!
Hi Richard, Thank you for such a lovely review! We have shared with the whole team and all appreciate your loyalty over the last 10 years!
5/5
GoogleWe've been current customers of Enfields for c. 10 years. We've always been very pleased with the service we've received by the Team and Johnathan. They have been professional, advisory and supportive throughout our tenancies. I'd recommend Enfields to Landlords throughout the Bournemouth area. Best, Karen and Ron Welham
Hi Victoria, We love this feedback! Thank you so much for allowing us to work with you for so many years!
5/5
GoogleWe are still current tenants with this estate agents, but the amazing check in we had warranted a 5 ⭐️ review. Enfields, but particularly Nicole, have been absolutely brilliant with any issue we have had and they have emailed and been in constant contact with us the whole time, resolving any problems in an exemplary time frame. I would so far highly recommend this company as they have made our move run very smoothly. Thank you ! 😊
Thanks for the great feedback, Katie. We have shared this with the team and Nicole who was happy to help! Feel free to reach out in the future if there is anything we can do to help you.
5/5
GoogleI have used Enfields to let my 3 student houses for over ten years . They have always provided a first class service in finding tenants and processing the applications with related guarantor forms . I would not hesitate to recommend their services . I decided to sell one property last year and Jonathan found a buyer from his extensive contacts within a few days . The sales process continued without any problems . Excellent service .
Hi Carol, We love this feedback! Thank you so much for allowing us to work with you for over 10 years!
5/5
TrustpilotI recently sold my flat through…
I recently sold my flat through Enfields and had a very positive experience. Communication was great and all the staff were very friendly and helpful
5/5
GoogleJordan has shown me round a number of properties before I found one to put in an offer on. He is courteous and professional, appointments were made to fit with my work commitments. I was given plenty of time to view and any enquiries i made were followed up without delay. Other team members at Enfields have also been helpful.
Dear Richard, Thank you for taking the time to share your experience with us. We're pleased to hear that you found our service, particularly from Jordan, to be professional and accommodating to your schedule. We always strive to ensure our clients have ample time to view properties and that any enquiries are promptly addressed. We're glad to know that this was your experience and that other members of our team were also able to assist you. Thank you once again for your positive feedback. We look forward to assisting you with any future property needs.
5/5
GoogleRating only, no written review.
Thanks Chase
5/5
GoogleI have spoken a number of times with a member of the team (Jordan Browne) about property and the housing in the local area. He was extremely knowledgeable and insightful.
Hi Will, Thank you for taking the time to share your positive experience with us. We're delighted to hear that you found our team member, Jordan Browne, to be knowledgeable and insightful. We pride ourselves on the expertise of our team and it's always great to hear that this is recognized and appreciated by our clients. Your kind words will be passed on to Jordan, who will be thrilled to hear your feedback. We hope to continue providing you with the same level of service in the future.
5/5
GoogleThank you for the great service you provided us. Jordan is very attentive, always keeping us updated and on hand to answer our query,'s. I would highly recommend him! Thank you.
Dear Joy, Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you were satisfied with the service provided by Jordan. His dedication to keeping our clients informed and promptly answering queries is one of the many reasons why he is such a valued member of our team. Your recommendation is greatly appreciated and we're delighted to know that you would highly recommend our services. We look forward to having the opportunity to work with you again in the future.
5/5
GoogleI met Jordan on a viewing, he was extremely helpful and knowledgeable of the property. There was only a few things he couldn’t answer off the top of his head however, he very was quick on email with those answers. I would highly recommend Jordan and the team.
Hi Emma, Thank you for your wonderful feedback. We are delighted to hear that you had such a positive experience with Jordan. His dedication to providing excellent service is a vital part of our team's ethos. We appreciate your understanding regarding the few queries that needed further clarification. We always strive for efficiency in our responses and we're glad to hear that Jordan was able to quickly provide the necessary information. Your recommendation means a lot to us. Please know that we are here to assist you with any future property needs and look forward to the opportunity to work with you again.
5/5
GoogleEnfields is very responsive and fully understands what I need. Special thanks for my negotiator Jordan Browne to get my deal done very quick and follow up a lot of my silly questions patiently! Highly recommend.
Dear Gwen, Thank you for your kind words and for taking the time to share your experience with us. We're delighted to hear that you found our team, particularly Jordan, to be responsive and understanding of your needs. Please know that there are no silly questions when it comes to such an important decision like property dealings. We're here to ensure you feel confident and informed throughout the process. Your recommendation is highly appreciated and we look forward to assisting you with any future property needs.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 486.
The 14 Enfields offices, by town:
80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."
46 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."
19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."
5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."
Yes. In The Trusted Agent 2026 awards: Enfields, Bitterne won Trusted Agent; Enfields, Southsea won Trusted Agent.
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