5/5
Amazing service from the moment we met the team. Lovely friendly people and will be sure to recommend in he future. Thank you so much for all your help :))

Trusted Agent profile · Hampshire, Dorset and West Yorkshire
Verified
★★★★★
3,015 reviews across 14 offices and 4 platforms
Enfields has 14 offices, in Bournemouth (two offices), Southampton (four offices), Bitterne, Pontefract, Eastleigh (two offices), Wakefield, Poole, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 3,015 reviews on four platforms, rated 4.5 out of 5 overall.
2,440
Reviews on Google
All 14 offices
131
Reviews on Facebook
All 14 offices
261
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ...Read all 80 from sellers
This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ...Read all 46 from buyers
I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ...Read all 19 from landlords
We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ...Read all 5 from tenants
Enfields's 14 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Amazing service from the moment we met the team. Lovely friendly people and will be sure to recommend in he future. Thank you so much for all your help :))
5/5
Thank you Enfields’s pontefract especially to Bradley, Sophie, Caitlin & Joanne for a stress free sale
Thankyou so much for your review, we are glad you had a stress free sale.
5/5
Great service from enfields pontefract . More than happy to answer any questions I had . Kept me updated at all times and did their very best for me
Thank you for your review Ms Sharp, we are pleased to hear you were happy with the service.
5/5
Really proactive was a pleasure using Enfields to sell our house. Wouldn't hesitate to recommend.
Thankyou for your 5 star rating, we really appreciate it.
5/5
My partner and I bought a house with Enfields earlier this year and we would highly recommend this estate agent as they made purchasing our first home very smooth. Their team of staff were very friendly and assisted us with our every need. Thank you everyone.
Thankyou for your 5 star rating, we really appreciate it.
5/5
It took a few frustrating months to complete our sale of our house. All through this time Enfield were supportive and communicative. It was the first time we had sold a house and without Enfields support and information it would have been very stressful indeed. We can not recommend highly enough the service we received from all the staff at Enfields, Pontefract
Thankyou for your 5 star rating, we really appreciate it.
5/5
I have just purchased a property that was marketed by Enfields. From start to finish the staff were very friendly and extremely helpful. They bent over backwards to make the sale happen and help me in every way possible. I would say they even chased people up on my behalf that were not their responsibility. I could not recommend any higher. Great company. Thank you very much.
Thankyou for your 5 star rating, we really appreciate it.
5/5
Thankyou Enfields for making the whole moving process easier Kevin has been outstanding as have his team nothing is too much trouble Communation is fantastic For me anyone choosing an estate agents would be foolish not to choose Enfields they are by far the best Thankyou is simply not enough
Hi Andrea, thank you for the lovely review. We are delighted to have helped you move and hope you will enjoy your new home. Kind regards - Enfields Bitterne
5/5
Kevin, Rio and the team were brilliant from start to finish. Extremely proffessional which is what you want when buying a property! We are first time buyers and felt comfortable and informed throughout the whole process as we were very nervous at the start. They are always at the end of the phone to answer any questions and regularly check in with us which is amazing. Thank you guys, we will be back when it comes to selling!
Hi Dan, thank you for your review and kind words. We hope you will enjoy your new home! Kind Regards - Kevin
5/5
From initial valuation through to completion Enfields have proved a fantastic choice. They demonstrated a genuine knowledge for the area and of their industry to help affectively market and sell my property. I have been kept up-to-date throughout the entire process via proactive, exemplary customer service. I would not hesitate to recommend Enfields Estate Agents, Bitterne.
Hi Chris, Thank you for the great review it is much appreciated. We wish you all the best for the future.
5/5
From start to finish, Enfields Bitterne were fantastic. Darryl was our first point of contact and fully and clearly explained the whole process, and took professional photos of our flat which helped us sell within just a couple of days of the advert going live! Unfortunately I had clearly chosen the wrong solicitors, as they were incapable of doing their job which stalled the process on several occasions, but that's another review! Fortunately Kevin did a superb job in keeping on top of everything during the whole process, really going above and beyond to keep things on track and always very easy to get hold of. Cannot recommend highly enough!
Hi James Thank you for the great review, we do appreciate this and we are pleased we could help. All the Best Enfields
5/5
We are very pleased that we choose Enfield's estate agents for our house sale. They are very professional and proactive. When we had viewings they were here before the viewings. And made sure that our daily busy lives weren't effected by them. They made sure that our house had a lot of interest and we had viewings constantly. We would like to say huge Thank you to Kevin and Daryl as they have been very supportive and have kept us informed throughout the sale of our house. They responded very quickly to any queries we had. We have been recommended them to our families, friends and colleagues and we will definitely use their services in future when we move again. Thank you
Hi Stephen Thank you for the review and your kind words, we really do appreciate this and wish you all the best in your new home. Kind regards Enfields - Bitterne
1/5
Wouldn't touch with a very long barge pole ! Why people still use them is beyond me with their reputation
5/5
100% reccommend , excellent service and good communication at all stages. Very professional with a team of nice people who clearly know what they are doing. Always happy to help with the huge amount of questions we had , very accommodating and a pleasure to deal with .
5/5
Pleased with the service and commitment received from the very first valuation right through to completion. They proved themselves to be professional and committed and always followed through on all procedures. They made particularly difficult circumstances bearable and were of enormous help in the whole process; would recommend.
5/5
As a first time buyer, Enfields made the whole process very easy and as stress free as possible. Jamie and Mark were excellent throughout, including showing me a property I would never have even considered which has become the one I eventually bought! They were happy for me to view properties without any pressure and at my own pace, answered all the questions I had at each stage and kept me in the loop with how the sale was progressing. Both Jamie and Mark were very professional and I would have no hesitation in recommending them.
5/5
Enfields are very good at finding me lovely tenants. I know who to speak to if I have any queries about my property or tenants and Michael is very friendly and efficient. I have also used their sales team who are very responsive. I wouldn't hesitate to recommend Enfields and I wouldn't use anyone else.
5/5
Excellent service from all the team at Enfields - sold our house and even found us our next home. Would definitely use them again.
Anita Kelly, thank you for sharing your positive experience!
5/5
Me and my husband are looking at upsizing our property, we were helped by Bradley who showed up round a property nearby. He was very friendly and polite, told us everything we needed to know and was able to answer all our questions. He also went above and beyond by kindly taking us through the next stages of the process and even helping us book a financial appointment! Thank you Bradley!
2/5
Totally rubbish. Wanted a house to rent long term and they prefer to give it to a man who wants it for 7 months, what the landlord going do after 7 months stuck with a empty house and no rent., how funny serves them right. Man who showed us right wasn't very polite,name of Bradley.
Hi Susan, We fully understand your frustration in not securing the property you want. Unfortunately we are not the decision makers as the landlord always makes the final decision. At Enfields we are regulated to a strict Code of Practise and if you fe…See more
5/5
Absolutely amazing from start to finish. Extremely professional � Special mention of Bradley, Joanne & Andrew Thank you � Wouldn’t hesitate to recommend Enfields to friends family & my clients.
5/5
Rating only, no written review.
5/5
Enfields were amazing with our first property we purchased, we would highly recommend, fast responses and always happy to help. Thanks to Mandy & Beth especially..also thanks for the wine Enfields!! It went down very well.?? Jess and Matt
5/5
I contacted Enfield's as I was considering selling and I live out if the country. I have seen alot of their boards in my area of Darrington and heard good things. I was given great advise from Joanne in readiness for when I am ready to sell.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Enfields and its branches won awards at The British Property Awards in one year, most recently 2021.
British Property Awards winners in one year, the group and its branches: 2021.
British Property Awards by year, 20212021 1 Gold The British Property Awards 2021 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 485.
The 14 Enfields offices, by town:
80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."
46 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."
19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."
5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."
Yes. In The Trusted Agent 2026 awards, Bitterne won Trusted Agent and Southsea won Trusted Agent. At The British Property Awards 2021 its branches won 1 Gold award.